ORIGINAL QUERY: SELECT (SUM(CASE WHEN service_state.is_acknowledged = 'y' THEN 1 ELSE 0 END)) AS services_acknowledged, (SUM(CASE WHEN service.active_checks_enabled = 'y' THEN 1 ELSE 0 END)) AS services_active_checks_enabled, (SUM(CASE WHEN service.passive_checks_enabled = 'y' THEN 1 ELSE 0 END)) AS services_passive_checks_enabled, (SUM(CASE WHEN service_state.soft_state = 2 AND service_state.is_handled = 'y' THEN 1 ELSE 0 END)) AS services_critical_handled, (SUM(CASE WHEN service_state.soft_state = 2 AND service_state.is_handled = 'n' THEN 1 ELSE 0 END)) AS services_critical_unhandled, (SUM(CASE WHEN service.event_handler_enabled = 'y' THEN 1 ELSE 0 END)) AS services_event_handler_enabled, (SUM(CASE WHEN service.flapping_enabled = 'y' THEN 1 ELSE 0 END)) AS services_flapping_enabled, (SUM(CASE WHEN service.notifications_enabled = 'y' THEN 1 ELSE 0 END)) AS services_notifications_enabled, (SUM(CASE WHEN service_state.soft_state = 0 THEN 1 ELSE 0 END)) AS services_ok, (SUM(CASE WHEN service_state.soft_state = 99 THEN 1 ELSE 0 END)) AS services_pending, (SUM(CASE WHEN service_state.is_problem = 'y' AND service_state.is_acknowledged = 'n' THEN 1 ELSE 0 END)) AS services_problems_unacknowledged, (SUM(CASE WHEN service.id IS NOT NULL THEN 1 ELSE 0 END)) AS services_total, (SUM(CASE WHEN service_state.soft_state = 3 AND service_state.is_handled = 'y' THEN 1 ELSE 0 END)) AS services_unknown_handled, (SUM(CASE WHEN service_state.soft_state = 3 AND service_state.is_handled = 'n' THEN 1 ELSE 0 END)) AS services_unknown_unhandled, (SUM(CASE WHEN service_state.soft_state = 1 AND service_state.is_handled = 'y' THEN 1 ELSE 0 END)) AS services_warning_handled, (SUM(CASE WHEN service_state.soft_state = 1 AND service_state.is_handled = 'n' THEN 1 ELSE 0 END)) AS services_warning_unhandled FROM service LEFT JOIN service_state ON service_state.service_id = service.id WHERE EXISTS ( SELECT (1) FROM customvar_flat sub_customvar_flat INNER JOIN host_customvar sub_customvar_flat_host_customvar ON sub_customvar_flat_host_customvar.customvar_id = sub_customvar_flat.customvar_id INNER JOIN host sub_customvar_flat_host ON sub_customvar_flat_host.id = sub_customvar_flat_host_customvar.host_id LEFT JOIN service sub_customvar_flat_host_service ON sub_customvar_flat_host_service.host_id = sub_customvar_flat_host.id WHERE (sub_customvar_flat_host_service.id = service.id) AND ((sub_customvar_flat.flatname = 'customer') AND (sub_customvar_flat.flatvalue = 'ANSELL')) ) ADAPTED QUERY: SELECT (SUM(CASE WHEN service_state.is_acknowledged = 'y' THEN 1 ELSE 0 END)) AS services_acknowledged, (SUM(CASE WHEN service.active_checks_enabled = 'y' THEN 1 ELSE 0 END)) AS services_active_checks_enabled, (SUM(CASE WHEN service.passive_checks_enabled = 'y' THEN 1 ELSE 0 END)) AS services_passive_checks_enabled, (SUM(CASE WHEN service_state.soft_state = 2 AND service_state.is_handled = 'y' THEN 1 ELSE 0 END)) AS services_critical_handled, (SUM(CASE WHEN service_state.soft_state = 2 AND service_state.is_handled = 'n' THEN 1 ELSE 0 END)) AS services_critical_unhandled, (SUM(CASE WHEN service.event_handler_enabled = 'y' THEN 1 ELSE 0 END)) AS services_event_handler_enabled, (SUM(CASE WHEN service.flapping_enabled = 'y' THEN 1 ELSE 0 END)) AS services_flapping_enabled, (SUM(CASE WHEN service.notifications_enabled = 'y' THEN 1 ELSE 0 END)) AS services_notifications_enabled, (SUM(CASE WHEN service_state.soft_state = 0 THEN 1 ELSE 0 END)) AS services_ok, (SUM(CASE WHEN service_state.soft_state = 99 THEN 1 ELSE 0 END)) AS services_pending, (SUM(CASE WHEN service_state.is_problem = 'y' AND service_state.is_acknowledged = 'n' THEN 1 ELSE 0 END)) AS services_problems_unacknowledged, (SUM(CASE WHEN service.id IS NOT NULL THEN 1 ELSE 0 END)) AS services_total, (SUM(CASE WHEN service_state.soft_state = 3 AND service_state.is_handled = 'y' THEN 1 ELSE 0 END)) AS services_unknown_handled, (SUM(CASE WHEN service_state.soft_state = 3 AND service_state.is_handled = 'n' THEN 1 ELSE 0 END)) AS services_unknown_unhandled, (SUM(CASE WHEN service_state.soft_state = 1 AND service_state.is_handled = 'y' THEN 1 ELSE 0 END)) AS services_warning_handled, (SUM(CASE WHEN service_state.soft_state = 1 AND service_state.is_handled = 'n' THEN 1 ELSE 0 END)) AS services_warning_unhandled FROM service LEFT JOIN service_state ON service_state.service_id = service.id WHERE service.id in ( SELECT (sub_customvar_flat_host_service.id) FROM customvar_flat sub_customvar_flat INNER JOIN host_customvar sub_customvar_flat_host_customvar ON sub_customvar_flat_host_customvar.customvar_id = sub_customvar_flat.customvar_id INNER JOIN host sub_customvar_flat_host ON sub_customvar_flat_host.id = sub_customvar_flat_host_customvar.host_id LEFT JOIN service sub_customvar_flat_host_service ON sub_customvar_flat_host_service.host_id = sub_customvar_flat_host.id WHERE ((sub_customvar_flat.flatname = 'customer') AND (sub_customvar_flat.flatvalue = 'ANSELL')) )