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Mail not sent after request the item or if the item was refused. #19

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LordBat opened this issue Jun 26, 2018 · 3 comments
Closed

Mail not sent after request the item or if the item was refused. #19

LordBat opened this issue Jun 26, 2018 · 3 comments

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@LordBat
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LordBat commented Jun 26, 2018

Hi, this is very strange.

  • Version of the plugin : 1.2.2

  • Version of your GLPI : 9.1.4

  • Steps to reproduce (which actions have you made) :
    I setup the notification action by mail (Consumable Request and Consumable Request Validation).

  • Expected result :
    Mail sent to the requester and approver when the user request a consumable item.

Mail sent to the requester when the item has been refused or approved.

  • Actual result :
    Mail not sent. (Only works the Approved Item, Item requested or item refused not works)

  • I cant find nothing about errors, php, mail, cron or events in glpi log folders.

Regards!

@Etrange
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Etrange commented Jun 26, 2018

Hi,

Did you get no mails or empty mails ?

Regards,

@LordBat
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LordBat commented Jun 26, 2018

Hi! i get no mails, and any type of error on logs.

I only could get 1 mail (Consumable Approved sended to the requester user).

But mail notification about consumable requested ( i choose Requester and Approver users to send) or notification about Request Refused (Consumable Validation) are not send it.

Regards!

@amma35
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amma35 commented Oct 4, 2018

Hi,
Many corrections have been made since version 1.4.2.
We should test with this version.
We have just checked the notifications are being sent.

@tsmr tsmr closed this as completed May 10, 2020
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4 participants