GLPI Plugin escalade
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README.md

Escalade GLPI plugin

Join the chat at https://gitter.im/TECLIB/escalade

This GLPI plugin aims to simplifier the ticket escalation process in GLPI.
It also adds a graphical historical for assigned groups.

Group history

A new dashboard on the user's home page is added, and a new criteria in ticket's search engine.
To finish, there's also a clone ticket feature, accessible through an icon on the ticket form.

Contributing

  • Open a ticket for each bug/feature so it can be discussed
  • Follow development guidelines
  • Refer to GitFlow process for branching
  • Work on a new branch on your own fork
  • Open a PR that will be reviewed by a developer