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R200 fails with librealsense after firmware upgrade #163
RS200 / Windows 10 / VS2013
I've been having a few problems getting the R200 to work properly with LibRealsense. Even in the examples the camera would sometimes fail, throwing exceptions in the lib and requiring to be replugged to make it work again. It generally works, the CPPCapture sample shows the colour, depth and infrared images, but it doesn't feel stable at all. The same problems occur in the integration I've done with our software.
So I installed the latest DCM - Build Number: 184.108.40.20676 - and let it upgrade the firmware. And then the problems really started.. in LibRealsense it either doesn't recognise the camera at all, recognises the streams but hangs on the first attempt to get a buffer, or (best of all) bluescreens the PC when it tries to get a buffer.
Any advice much appreciated. We're integrating the cameras with our software (to go alongside Kinect1 and Kinect2) - but this is currently looking like a dead end.
I don't think it's a problem with the firmware. I also updated it yesterday with the new DCM (build 220.127.116.1176). I tested some of the example apps (e.g. the cpp-capture app) on both Windows 8.1 with VS15 (Community) and on Ubuntu 14.04 and had very few crashes, I don't remember actually if there were any crashes at all. And the camera is always properly recognized.
The only example that I found not to be too stable yet is the cpp-config-ui program which always crashes on both operating systems when I try to change the R200_AUTO_EXPOSURE_MEAN_INTENSITY_SET_POINT (issue #149), I will try to have a closer look at what's actually the problem there. The RealSense SDK also works fine most of the time.
Could you already test your camera on another computer to figure out if it's rather a problem with the computer or with the camera?
Hi @mattswoboda -- sorry for all your troubles! In general, debugging our cameras comes down to 2 or 3 things. Very rarely it's a problem with the software in this repo, and even more rarely is it a H/W issue.
Please shoot me an email @ firstname.lastname@example.org and I'll send you the direct F/W update binary for Windows. That'll be a good place to start. There definitely should be a mechanism to uninstall the DCM, so definitely do that as well!