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Suddenly unable to download #89

gitupwithit opened this Issue Nov 20, 2017 · 1 comment


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gitupwithit commented Nov 20, 2017

screenshot from 2017-11-20 12-21-41

Hi, the download button appears to be frozen ? I can export ok, but no download. I can click but nothing happens, even if I wait a few minutes it doesn't download.

(Using web version on Ubuntu 16.10 and Chrome)



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Toastrackenigma commented Nov 25, 2017

This happened to me just now too. Looking in the Chrome Dev Tools, it throws an error:

Uncaught TypeError: Cannot read property 'join' of undefined

when the saveFileBlock() function is called. Upon further inspection, this is because display.fixed (the display view for Item Frames) did not have a .scale property - as I had not touched the scale sliders for that display property, and then the code was trying to .join on that property, thus throwing the error.

What is interesting is that I had other display scale sliders set at 1, 1 and 1, and in a new project where I had not touched any display settings download worked just fine. Therefore I am assuming that something has to happen in the display settings for this to be an issue? Maybe moving the sliders from 1, 1, 1 and then dragging them back?

I fixed my issue by moving the sliders to some other values (I set mine to 0.75, 0.75, 0.75, but it shouldn't really matter) and then the model downloaded fine.

I was going to add a pull request to make it check if the .scale property exists before running the .join function, but it seems like it has already been fixed here on GitHub. So I guess we just have to wait until that version is pushed to the website.

@JannisX11 JannisX11 closed this Dec 2, 2017

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