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Interview fails for Sonoff SNZB-03 motion sensor #13600

@blacknell

Description

@blacknell

What happened?

Periodically, I lose connectivity with devices. This has mostly occurred when the battery runs low. However, reconnecting is very problematic.

I can no longer properly pair this SNZB-03. It has a new battery and I'm admitting it via a nearby switch which is a router on the network (with good LQI).

What did you expect to happen?

I expected it to pair, interview and start working.

How to reproduce it (minimal and precise)

I first removed the device from the network
Then I selected Permit Join from Dining Room Dimmer
Then I initiated pairing on the motion sensor.

Zigbee2MQTT version

1.27.0

Adapter firmware version

20220219

Adapter

Sonoff Zigbee 3.0 USB Dongle Plus × 1

Debug log

info  2022-08-19 08:21:30: Accepting joining not in blocklist device '0x00124b00251973a3'
info  2022-08-19 08:21:30: Accepting joining not in blocklist device '0x00124b00251973a3'
info  2022-08-19 08:21:30: Device '0x00124b00251973a3' joined
info  2022-08-19 08:21:30: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x00124b00251973a3","ieee_address":"0x00124b00251973a3"},"type":"device_joined"}'
info  2022-08-19 08:21:30: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":{"friendly_name":"0x00124b00251973a3"},"type":"device_connected"}'
info  2022-08-19 08:21:30: MQTT publish: topic 'zigbee2mqtt/0x00124b00251973a3/availability', payload 'online'
info  2022-08-19 08:21:30: MQTT publish: topic 'zigbee2mqtt/0x00124b00251973a3', payload '{"battery_low":false,"last_seen":"2022-08-19T08:21:30+01:00","linkquality":134,"occupancy":false,"tamper":false}'
info  2022-08-19 08:21:30: Starting interview of '0x00124b00251973a3'
info  2022-08-19 08:21:31: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x00124b00251973a3","ieee_address":"0x00124b00251973a3","status":"started"},"type":"device_interview"}'
info  2022-08-19 08:21:31: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"interview_started","meta":{"friendly_name":"0x00124b00251973a3"},"type":"pairing"}'
info  2022-08-19 08:21:31: MQTT publish: topic 'zigbee2mqtt/0x00124b00251973a3', payload '{"battery_low":false,"last_seen":"2022-08-19T08:21:31+01:00","linkquality":134,"occupancy":false,"tamper":false}'
error 2022-08-19 08:23:49: Failed to interview '0x00124b00251973a3', device has not successfully been paired
info  2022-08-19 08:23:49: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x00124b00251973a3","ieee_address":"0x00124b00251973a3","status":"failed"},"type":"device_interview"}'
info  2022-08-19 08:23:49: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"interview_failed","meta":{"friendly_name":"0x00124b00251973a3"},"type":"pairing"}'

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