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Philips Hue bulbs Pairing #296

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SirSheik opened this issue Aug 21, 2018 · 17 comments

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@SirSheik
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commented Aug 21, 2018

Hi.
I have the system running in Hass.io with zigbee2mqtt add-on v0.1.3 with some Xiaomi devices, but I have some problem to pairing philips hue bulb.
The lights bulbs models are 9290012573
I tried reset the bulb with Ikea TRÅDFRI remote control or reset the bulb with Philps API following this manual:
http://thingsthataresmart.wiki/index.php?title=How_to_Reset_Philips_Hue_Bulbs

But in both cases I dont see the lights bulbs after enable "permit_join" and turn off and on the lights bulb.
Can someone help me by telling me what is the correct process to pairing the lights bulbs?
Thanks you so much

@Koenkk

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commented Aug 21, 2018

Have you tried following: https://github.com/Koenkk/zigbee2mqtt/wiki/Pairing-devices#philips-hue (especially the youtube video).

@SirSheik

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commented Aug 21, 2018

Hello.
Thanks for your response
Sorry but I haven't Philips Dimmer Switch.
I tried the alternative option:
"This is also possible with the Tradfri Remote Control by pressing and holding the reset button on the bottom of the remote (next to the battery)."
Regards

@Koenkk

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commented Aug 21, 2018

Do you see the flashing of the bulb after the reset (like in the video)?

@SirSheik

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commented Aug 22, 2018

Hi.
I've recorded a video so you can see the steps I'm taking to try to link the light bulbs.
http://www.youtube.com/watch?v=UWQlFNJUPlA

Any suggestions? I am doing something wrong?
Regards

@kiwinol

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commented Aug 23, 2018

It looks like you are resetting the bulb correctly. Something I noticed is that it can take up to a minute to pair.

@SirSheik

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commented Aug 23, 2018

Hi.
I tried again a couple of times waiting 5 minutes after the factory reset but nothing happened.
These lights used channel 11 on the philips bridge before unpairing it. Could it be the problem?
Thx

@kiwinol

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commented Aug 23, 2018

One possibility (I think this happened to me) is that your light was found and added to zigbee2mqtt but then you reset it. If this is the case I dentify it by a process of elimination and removed it using the mqtt remove payload.

Also after resetting the light (it goes coloured then white) don't turn it off, leave it (I thought I saw you turn it off an back on again after)

@SirSheik

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commented Aug 24, 2018

Hello
Thanks for the comment, I did the same test with another bulb that I had not yet tested trying to pairing without turning off the bulb as you told me.
But the result has been the same.
The strange thing is that nothing appears in the log at any time, no error, or the typical message that appears when pairing other devices: "spinlock() false()"
Thank you very much for your help

@SirSheik

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commented Aug 29, 2018

Hi.
I got a philips remote control and it worked fine. It worked on the first try.
I think it would be a good idea to remove the option with the TRÅDFRI remote control from the wiki because It does not work, not for me.
You can close this post
Regards

@Koenkk

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commented Aug 30, 2018

I've updated the wiki with a reference to this issue (as it did work in my case).

Thanks for letting us know!

@Koenkk Koenkk closed this Aug 30, 2018

@Dams-38

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commented Dec 9, 2018

Same problem than SirSheik … the bulb flash, pair with the Ikea remote but never move in permit mode

@LuigiTheHunter

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commented Mar 9, 2019

@Koenkk May I ask how you got the bulb to reset? Mine is flashing when I hold the reset button but I cant discover it, afterwards like the other guys already tried it. Any Ideas on what you did?

@TinusScheppers

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commented Mar 9, 2019

@Koenkk May I ask how you got the bulb to reset? Mine is flashing when I hold the reset button but I cant discover it, afterwards like the other guys already tried it. Any Ideas on what you did?

I've got exactly the same issue with the Tradfri remote, it flashes and seems to reset, but it does not pair.
However I did get this error in the logfile the first time trying to connect:
error: Cannot get the Node Descriptor of the Device: 0x000b57fffe12f208 (Error: Timed out after 10000 ms)

And this one:

info: Error: request timeout at CcZnp.<anonymous> (/zigbee2mqtt-1.1.1/node_modules/cc-znp/lib/ccznp.js:255:22) at Object.onceWrapper (events.js:273:13) at CcZnp.emit (events.js:182:13) at Timeout.<anonymous> (/zigbee2mqtt-1.1.1/node_modules/cc-znp/lib/ccznp.js:234:18) at ontimeout (timers.js:436:11) at tryOnTimeout (timers.js:300:5) at listOnTimeout (timers.js:263:5) at Timer.processTimers (timers.js:223:10)

But that was about it, afterwards none of these came around and the bulb was still not paired...

@Koenkk

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commented Mar 9, 2019

I've just tried to re-pair my hue bulb, but also failed to do this using the TRADFRI remote control, somehow it doesn't reset it correctly (sometimes??).

I guess the best way to reset it is using the Hue dimmer switch.

@TinusScheppers

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commented Mar 9, 2019

But doesn't the above log show some activity?
Given that the lamp does reset maybe something else go's wrong when pairing, in some cases.
Strange indeed...

@TinusScheppers

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commented Mar 19, 2019

Can confirm that resetting using the Philips dimmer works, however in my case using the Tradfri sadly didn't.

@LuigiTheHunter

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commented Mar 19, 2019

Same thing for me

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