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Komodo 10 crashing on startup after working with SFTP #2082
Komodo sometimes crashes on startup after working with remote folders. When this occurs it does this every subsequent try, can only be worked around by starting without an internet connection so that it catches the error.
Steps to Reproduce
Not sure, but it happened on both my old personal laptop as well as a brand new work laptop with clean windows install. Seemingly at random.
The editor opens with previous open files restored
The program crashes without an error report/message and gets terminated by windows.
Komodo Edit 10, Windows 10.0.14393
I connect to external folders over SFTP, with a private key that has a passphrase. Maybe it could have something to do with that? As it crashes it doesn't ask me to enter the passphrase (which is what should happen directly on startup as it connects)
changed the title from
Komodo 10 crashing o
Komodo 10 crashing on startup after working with SFTP
Oct 3, 2016
Please share your error log after reproducing the issue and before restarting Komodo again.
When you have your next crash could you send your prefs.xml to email@example.com and reference this ticket?
For finding your prefs.xml: http://docs.komodoide.com/Troubleshooting/Where-does-Komodo-keep-settings-data
@Naatan I just upgraded from 8.5 to 10.2 and I am having this problem. For me, crashes are consistent on every startup of Komodo and occur with the Windows "KomodoEdit has stopped working" message, which appears 3 to 5 seconds after KomodoEdit opens. I also have an entry in the Servers list that uses a passworded SSH-key.
Platform: Windows 7 Enterprise
Footnote: the heading you linked to with http://docs.komodoide.com/Troubleshooting/Where-does-Komodo-keep-settings-data#where-does-komodo-log-errors does not exist,
@koyae, are you saying the link doesn't work or you can't find the path on your system? If it's the latter please share what path you're trying to use.
The link works fine for me and those paths are correct.
With regards to the log-file itself in my case, I think Komodo just failed to create a dump the first time. After reopening it to let it crash again, the file's now appeared (find attached).
Sorry for any confusion.
Thanks for clarifying, I had no idea what your were talking about.
That log file should always exist regardless of a crash. Komodo doesn't dump crash information to that file. It's just run time errors and information. See nathanr's comment here: #2082 (comment)
We're looking for prefs.xml files now.
Thanks for helping.
Thanks everyone. Reproduced this. The key was indeed the keys. Apologies that I didn't take a look at this sooner. Having said that, you'll have better luck using PuTTY on Windows for SSH work. If you're interested in switching to PuTTY we have docs for it and i'll be happy to assist you if you get stuck.