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[Bug]: Infinite spinner when attempting to login to Lemmy account #1219

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bakanano opened this issue Jun 13, 2023 · 8 comments
Closed

[Bug]: Infinite spinner when attempting to login to Lemmy account #1219

bakanano opened this issue Jun 13, 2023 · 8 comments
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bug Something isn't working

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@bakanano
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Summary

Unable to sign in to Lemmy account

Steps to Reproduce

  1. Login with your username and password
  2. Click Login button
  3. Infinite spinner after clicking login

Technical Details

No console errors but I the following is logged to console

{
"op": "GetCaptcha",
"data": {
"ok": null
}
}

Version

0.17.4-rc.4

@bakanano bakanano added the bug Something isn't working label Jun 13, 2023
@boehs
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boehs commented Jun 13, 2023

Likely just server load

@TheSaneWriter
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This actually seems to be a bug with https://github.com/LemmyNet/lemmy, the server never actually seems to return a response for an invalid login.

@slash-zero
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slash-zero commented Jun 13, 2023

For anyone having login issues, I’ve found that using the reset password flow usually solves the issue for me. I would recommend giving that a try and then logging in again. Good luck!

@TheSaneWriter
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Logging in works fine if you use a working login, it just struggles with credentials that don't exist at all.

@dessalines
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Member

Will be fixed in the http rework.

@dessalines dessalines closed this as not planned Won't fix, can't repro, duplicate, stale Jun 13, 2023
@markcellus
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FYI this has been happening for me as well, even though the account appears to have been created when I go to the user profile. Had a few minutes, so I did a little investigating... and a few observations:

When using Firefox 102.12.0 esr on Ubuntu, after entering details and clicking the "Login" button, nothing happens. No request is even made. So seems like a frontend/UI bug. There's no way the user's entered credentials can be evaluated if it doesn't even make a backend call.

I also tried disabling JavaScript, but this prevents the /static/js/client.js file from loading. See image below.

Selection_010

If this /static/js/client.js file is critical to the login process, that's likely why it's not able to log us in. But the login process should stil work--even without JavaScript, so hopefully the fix @dessalines is working on addresses that as well.


Also, it's not my intention to tell you guys how to run your repository. But, to prevent confusion in communications, it may be best not to close issues until they're fixed. In fact, it may be good to just reference this issue in the PR that fixes it and let GitHub "auto close" it. Closing issues before they're fixed can be misleading to onlookers, as they may inadvertently think it's no longer an issue.

@solsticesurfer
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Signing in with a username and password results in the spinning bug. However, signing in with the account email and password does work. I also tried logging in with the username@realmName but that gave the spinning bug, as well.

@klydeinside
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So either it was a VPN or an extension that has nothing to do with lemmy that wouldn't let me sign up or login. Which doesn't make any sense as none of those have anything to do with lemmy. If no one else can get in, try private mode with all extensions and VPNs off. Seems pretty dumb but I don't know. Also love when devs close bugs without helping people. Nice one, devs.👍

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