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A lot of our students 200/1000 have issues registering or signing in into their account. They clicked on the link to register, which were sent to their mailaddress when I added them as a user in our library.
We got some "Too many requests" issues from our WAN while registrering all of our students, just for your information.
The errors are always the same:
Registering:
Above the form:
The user could not be saved. Please try again. (translated from Dutch)
At E-mail:
E-mail is already taken. Please try another.
Signing in:
Last action: Invalid username or password. Try again.
All the students use their school mailaddress. This is @lyceumgenk.be.
Can you please look into the cause of this issue and come with a solution?
Thanks in advance.
Stijn Houben
IT admin
Lyceum Genk
Belgium
The text was updated successfully, but these errors were encountered:
Hello
A lot of our students 200/1000 have issues registering or signing in into their account. They clicked on the link to register, which were sent to their mailaddress when I added them as a user in our library.
We got some "Too many requests" issues from our WAN while registrering all of our students, just for your information.
The errors are always the same:
Registering:
Above the form:
The user could not be saved. Please try again. (translated from Dutch)
At E-mail:
E-mail is already taken. Please try another.
Signing in:
Last action: Invalid username or password. Try again.
All the students use their school mailaddress. This is @lyceumgenk.be.
Can you please look into the cause of this issue and come with a solution?
Thanks in advance.
Stijn Houben
IT admin
Lyceum Genk
Belgium
The text was updated successfully, but these errors were encountered: