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CHANGELOG.md Ver 1.1 - Changes to make the wallboard work with QM 15.02. Jun 16, 2015
README.md
qmon.php
qmon1.jpg Flantel Wallboard May 2, 2013
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README.md

FlanTel Wallboard

Project version: 1.1
Runtime environment: PHP 
Licence: "Public domain"

See the changelog.

Project description

This is a QueueMetrics users' all-time favourite: the Flantel wallboard.

For the moment, just see the changelog.

Requirements

PHP

Installing

Copy the PHP file on your server and edit its config variables.

Usage istructions

You need to configure:

  • The QM login and pass, plus where the QM server is located
  • The queues you want to be used. Queues are set up in groups. Look for the code below and edit it to create your own groups.
switch ($queuegroup) {
  case 'all':
    $queueids = "300|301";
    $queuename='Inbound';
  break;;

You can call the script qmon.php with a number of parameters:

  • refresh=5 - how often to refresh the page, in seconds
  • queue=all - Thich queue group to display - default 'all'
  • showstatus=1 - Whether to show the Agent Status for a queue group - default 1 (on)
  • showcurrcalls=1 - Whether to show the Current Calls for a queue group - default 1 (on)
  • showout=1 - Whether to show the Outbound queue as a separate column for a queue group - default 1 (on)

Authors

Author: Barry Flanagan Date: 21 Nov 2007

See also