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I found a product that was exactly the same as this project in Microsoft Store #414

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UEMion opened this issue May 29, 2019 · 27 comments
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@UEMion
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@UEMion UEMion commented May 29, 2019

Here Is The Link To Windows10 Store

Not sure it is uploaded by you, and it's not free, the APP's name and logo is different, but screenshot is exactly the same.

@UEMion UEMion added the question label May 29, 2019
@MathewSachin

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@MathewSachin MathewSachin commented May 29, 2019

This was reported almost a month ago in #405.
I'm not the one who is selling the app on Microsoft Store.
And, even after reporting that app on Microsoft Store, tweeting to MicrosoftStore and trying to contact their support, I received no favourable response.
Captura isn't the only open-source software being illegally sold on Microsoft Store.
For instance, ScreenToGif comes to mind. See #405 for more info.


To everyone seeing this issue, please report the app on Microsoft Store.

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@UEMion UEMion commented May 29, 2019

This is an outrage, I'll report him, even if it's useless😠

@vishalsnayak

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@vishalsnayak vishalsnayak commented May 29, 2019

Have you tried reaching their India support?
MSsup

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@MathewSachin MathewSachin commented May 29, 2019

Yeah, I tried that but could not get to a support person.

@vishalsnayak

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@vishalsnayak vishalsnayak commented May 29, 2019

Try this number...
877-696-7786

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@vishalsnayak vishalsnayak commented May 29, 2019

Not sure if its US based number...
but try anyway...

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@MathewSachin MathewSachin commented May 29, 2019

I was told that support persons are available only from 9 a.m. to 6 p.m.
So, I'll try contacting on that number tomorrow morning.

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@vishalsnayak vishalsnayak commented May 29, 2019

Great...
Hope something works out...

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@MathewSachin MathewSachin commented May 30, 2019

It's the same as the previous time, all their customer service representatives are busy.
I am still unable to talk to a support person.
It would be really helpful if anyone could report this for me.

@vishalsnayak

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@vishalsnayak vishalsnayak commented May 30, 2019

I think its US number and you need to affix +1 and call them....

@MathewSachin

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@MathewSachin MathewSachin commented May 30, 2019

I can't call the US number. I haven't subscribed for ISD.

@vishalsnayak

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@vishalsnayak vishalsnayak commented May 30, 2019

Buy some skype credits or find a cheaper alternative...
Its cheaper nowadays...

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@vishalsnayak vishalsnayak commented May 30, 2019

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@vishalsnayak vishalsnayak commented May 30, 2019

Finally got some response from Microsoft store via their FB page. Screenshots of the conversation coming soon...

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@vishalsnayak vishalsnayak commented May 31, 2019

Here are the screenshots of the chat conversation...
MS store_01
MS store_02

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@MathewSachin MathewSachin commented May 31, 2019

That's really great. Let me know when they respond further.

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@vishalsnayak vishalsnayak commented Jun 1, 2019

Hey, I heard from them...
Here is their reply...
MS store_03

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@vishalsnayak vishalsnayak commented Jun 1, 2019

I am posting the two links they have provided below...
As advised use them to connect with their support team...

http://msft.social/u6C91g (U.S.) or
http://msft.social/FoPC0N (outside of U.S.).

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@vishalsnayak vishalsnayak commented Jun 1, 2019

I dont know how useful these links are...
I have tried them earlier and I dont see any way to report the issue on those pages...
Hope that the issue is resolved and we dont have to use those links...

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@vishalsnayak vishalsnayak commented Jun 1, 2019

Please try reaching this number as well that I found on one of the support pages...
0008004402127

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@vatterspun vatterspun commented Jun 2, 2019

I seem to recall at least a dozen different Github posts requesting a Microsoft Store version. I think I'll reference this thread everytime the topic comes up from now on. After all, if piracy from one platform that they own (Github) sold on another platform they own (Microsoft Store) clearly isn't a priority, why invest time and energy?

It's very doable: Softpedia resolved the pirated entry almost immediately and they don't own either service.

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@MathewSachin MathewSachin commented Jun 3, 2019

Fake version of OBS Studio
https://www.microsoft.com/en-us/p/ultra-screen-recorder/9n7d4xkg96km
I'm really pissed off now.

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@MathewSachin MathewSachin commented Jun 7, 2019

@vishalsnayak That's just bait.
That person occasionally reduces the price or sells it for free to encourage more downloads.

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@MathewSachin MathewSachin commented Jun 7, 2019

Even if Captura is licensed under MIT license, which allows selling if the license files are not removed, selling it will still be illegal if BASS is included without purchasing a license.

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@vatterspun vatterspun commented Jun 13, 2019

Fake version of OBS Studio
https://www.microsoft.com/en-us/p/ultra-screen-recorder/9n7d4xkg96km
I'm really pissed off now.

Yeah I'm ... really beyond words.

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