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Stock count not reducing #2167

danbramall opened this Issue Jul 6, 2018 · 1 comment


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danbramall commented Jul 6, 2018


I don't know if I'm missing something, but I have a Merchello 2.5.0 implementation in which we're selling digital products (well, actually, tickets to events). If we set an amount of stock on each product, that number does not change even after one of those products has been purchased via either Braintree or as a cash/invoice payment.

Can anyone suggest what to do, as this is a pretty big show-stopper at the moment? Perhaps I've missed a setting somewhere.



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YodasMyDad commented Oct 17, 2018

Might be a 2.5 issue as I have a 2.6 site and it works if I have 'Track inventory for this variant' ticked on the product. Are you doing it at a product level like that? Or have you ticked in the settings 'Track inventory for all items & variants'?

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