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Merchello basket items don't sync on load balanced enviroment #2260

archaugust opened this issue May 29, 2019 · 0 comments


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commented May 29, 2019

I have a load balanced (2 servers) website running Umbraco 7.14 with Merchello 2.7.

The issue is that whenever an item is added to the basket, it only gets added to the current server the user is in. So when the user navigates the site and lands on the other server, the basket's items added while on the other server disappear and vice versa.

The site's web.config has sessionState mode set to StateServer, machineKey present, and all other load balancing settings up and working. I've tested and confirmed that Session data is kept the same regardless which server the user is in so I don't know why basket contents don't do the same.

Does Merchello not store basket data in Session? What am I missing?

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