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Can't download files from ADL Gen2 Blob folder since updating to 1.8.0 #1350

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davidc555 opened this issue May 6, 2019 · 6 comments
Closed

Can't download files from ADL Gen2 Blob folder since updating to 1.8.0 #1350

davidc555 opened this issue May 6, 2019 · 6 comments

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@davidc555
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@davidc555 davidc555 commented May 6, 2019

Storage Explorer Version: 1.8.0
Platform/OS: Windows 10
Architecture: x64
Regression From: Whatever was before 1.8.0

Bug description
I can no longer download files via the desktop version of Storage Explorer. It still works via the Azure Portal / Data Lake storage explorer.

Steps to Reproduce
I have some files stored in Data Lake Gen 2 blob storage.
Navigate to the folder
Right click on file
Choose to download
Select folder on my computer to save the file.
It then reports that it has failed (see error details below).

Expected Experience
Download the file to my computer like it used to.

Actual Experience
Nothing downloads.

Additional Context
Logs:
2019/05/06 04:09:20 ERR: [P#0-T#0] DOWNLOADFAILED: https://ourhostname.dfs.core.windows.net/test/2019-05-06T01:19:47.6210193Z.json : 000 : File Creation Error The filename, directory name, or volume label syntax is incorrect.
Dst: c:///Users/my.name/Desktop/Reading/2019-05-06T01:19:47.6210193Z.json
2019/05/06 04:09:20 ERR: [P#0-T#0] c:///Users/my.name/Desktop/Reading/2019-05-06T01:19:47.6210193Z.json: 0: Delete File Error -remove C:/Users/my.name/Desktop/Reading/2019-05-06T01:19:47.6210193Z.json: The filename, directory name, or volume label syntax is incorrect.. X-Ms-Request-Id:

2019/05/06 04:09:20 JobID=0007a369-8e3e-8e45-5717-c57f4a6c69e7, Part#=0, TransfersDone=1 of 1
2019/05/06 04:09:20 all parts of Job 0007a369-8e3e-8e45-5717-c57f4a6c69e7 successfully completed, cancelled or paused
2019/05/06 04:09:22 PERF: primary performance constraint is Unknown. States: R: 0, W: 0, F: 0, H: 0, B: 0, S: 0, P: 0, Q: 0, D: 0, T: 0

@MRayermannMSFT
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@MRayermannMSFT MRayermannMSFT commented May 7, 2019

Hey @davidc555 , looks like there's an issue in AzCopy that needs to be addressed. I'll open a bug with them later today. For now, you should be able to download your file if you select both it and something else, and then download both.

@davidc555
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@davidc555 davidc555 commented May 8, 2019

OK - thank you. Glad to know it was not just PEBKAC. :)

@MRayermannMSFT
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@MRayermannMSFT MRayermannMSFT commented May 8, 2019

Nope, not this time. :)

@MRayermannMSFT MRayermannMSFT removed this from the 1.9.0 milestone May 9, 2019
@MRayermannMSFT MRayermannMSFT added this to the 1.8.1 milestone May 9, 2019
@MRayermannMSFT
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@MRayermannMSFT MRayermannMSFT commented May 13, 2019

Hey @davidc555, we shipped 1.8.1 today and it contains a fix for this. I'm going to go ahead and close the issue. 😄

@Lharri11
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@Lharri11 Lharri11 commented Dec 12, 2019

Hey there @MRayermannMSFT, this same issue is now occurring for me in version 1.11.1. All issues are identical to what was described by OP. I believe 1.11.1 was released on 12/5/2019 - is there any way you could open another bug for this? Thanks in advance!

@Kapster17
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@Kapster17 Kapster17 commented Jan 10, 2020

Hey there ....I see the same issue with 1.11.2 (AzCopy ver 10.3.2)
DOWNLOADFAILED:
File Creation Error The filename, directory name, or volume label syntax is incorrect.

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4 participants