Video remoting was disconnected

[shadowx360]

I downloaded fresh Ubuntu 18.04 iso from website, followed the instructions on the wiki to the letter and after I restart, I see the Xorg login. I enter in my username and password and then it abruptly disconnects with message "Video remoting was disconnected". If I turn off Enhanced session services, I can see the Ubuntu desktop, but any attempts to launch any app besides Settings gets a spinning circle and then killed. Username and password are fine because it gives me an error if I intentionally enter wrong password.

Running on Windows 10 Enterprise 1803, all updates applied, Hyper-V gen 2 VM. Using commit 11be5b1 (42 minutes old). Wiki instructions are also the newest instructions, less than an hour old. Also tried the jterry75 install.sh as well, same results. Even tried an old post saying disabling UDP/TCP checksum offloads.

[cwilhit]

Hey @shadowx360, if you can connect onto the VM with a normal connection (non-enhanced) a few things to check:

• sudo systemctl status xrdp - What is printed here?
• /var/log/xrdp.log - What is printed here?
• /var/log/xrdp-sesman.log - What is printed here?

[sundhaug92]

You wouldn't happen to have autologin enabled? Then it's related to #22, I had a similar experience (including inability to launch terminal)

[nedotter]

I am getting the exact same issue as @shadowx360, with the current release of Ubuntu Server 18, and the most recent "Insider" version of Windows 10. Also tried with the most recent version of Windows 10 Pro, but no difference. Hyper-V gen2

Granted I'm no Linix guru, but I've been trying this for days to no avail. Also tried Ubuntu 16, same thing.

The xrdp service is up, and I even made user part of sudu, thinking that it was perhaps a permissions issue.

Any thoughts on next steps, @cwilhit ?

I checked:
systemctl status xrdp
/var/log/xrdp.log
/var/log/xrdp-sesman.log

And perhaps I don't what I'm looking at/what to look for, but answering the "What is printed here?" question is not simple, as there is a lot of verbage in those files.

Thanks in advance for any guidance you might have.

[cwilhit]

Check your /etc/xrdp/xrdp.ini file. Is it blank?

[nedotter]

Craig - I checked that /etc/xrdp/xrdp.ini file, and it is definitely not blank - loads of stuff in there.

[nedotter]

One thing I'm not clear on, is if this functionality still requires a pre-release version of Windows 10. I'm currently running on Windows 10 Pro, version 1803.

[sundhaug92]

@nedotter 1803 supports the feature

[nedotter]

Thanks, @sundhaug92 - very frustrating beating my head against the screen for about a week now, trying to get this to work.

[sundhaug92]

@nedotter Understandable. Again, you wouldn't happen to have autologin enabled?

[nedotter]

@sundhaug92 I've never enabled it - is it enabled by default? How can I best confirm if it's enabled?

[sundhaug92]

@nedotter Then it should not be enabled. If you disable enhanced session support, do you have toi enter a username and password or does it just automatically log you in to the desktop?

[nedotter]

@sundhaug92 When I disable enhanced session support, I must supply user/pass to login.

[cwilhit]

Have you tried with Ubuntu Desktop? This is the image that we've been using and I wonder if Ubuntu Server doesn't carry some bits which might be contributing to your issue.

[nedotter]

Thanks, Craig. Will try that and report back.

[nedotter]

@cwilhit I tried with Ubuntu desktop, and it worked - thanks for the suggestion. Most humble apologies for not getting your name right in my earlier comments (now corrected).

[cwilhit]

Not an issue :) it also took me a moment to realize you were trying with Ubuntu server instead of desktop. With your issue resolved, I will close this.