Cookie consent, a privacy vs user experience nightmare #702
Labels
[Format] Learning Forum
To develop and implement ideas for improvement, exchange or review
Sunday only
Milestone
[ UUID ] 45c9473b-0f20-4aad-8624-a81ea232a357
[ Session Name ] Cookie consent, a privacy vs user experience nightmare
[ Primary Space ] Privacy and Security
[ Secondary Space ] Openness
[ Submitter's Name ] Fabio Natali
[ Submitter's Affiliated Organisation ] CryptoParty
[ Other Facilitator 1's Name ] Marios Isaakidis
What will happen in your session?
This session aims to create a working group for improving the user experience of cookie consent popups. In Europe, the use of cookies was first regulated by the Privacy and Electronic Communications Directive 2002/58/EC, then revised by a 2009 amendment, and more recently by the GDPR. Cookie popups and the mechanism for providing consent can be tedious. Browsing the same website from different devices results in consent being asked again. A bad usability can lead users to give their consent without the necessary attention. In this session we will discuss the state of things and look at possible solutions. We will target a multidisciplinary audience of internet users, usability experts, browser developers, lawyers, and online advertisement professionals.
What is the goal or outcome of your session?
The goal of this session is to consider the user experience associated with cookie consent popups. We will have an open discussion on the state of things and consider possible improvements. The focus will be on potential solutions that can improve the browsing experience while still protecting users' privacy and complying with the current legislation. We might be able to produce a technical specification for a browser extension and/or a Javascript library, and potentially a standard along the lines of the Do Not Track (DNT) header. Depending on our findings, we might be able to sketch guidelines to improve the usability of the consent popups, from the coding part to the way content is presented.
If your session requires additional materials or electronic equipment, please outline your needs.
Projector, office supplies. Our session can also fit 60 min if that works better for you.
Time needed
90 mins
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