Generic error in an external library

[AnnaMargret]

I am very new to working with computer software in general. I am making a short film and was going to test render it but...

Problem

Expected behavior: Render Write1.

Actual behavior: Rendering failed and this message popped up: Write1 error: Could not open video codec: Generic error in an external library.

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[rodlie]

Could you try another codec/container and see if you get the same issue?

[AnnaMargret]

I have tried changing the codec/container multiple times, sadly does not work yet.
Here is a Zip file of my project.

Sagan.um.Karlsdæturnar.thrjar.2.zip

[rodlie]

Odd, I'm able to render just fine using your project on Windows and Natron 2.3.14. Will check if it's something I'm overlooking.

[rodlie]

Could you see if the Natron terminal window has any errors (or info) when it fails?

[AnnaMargret]

Thank you very much. Yeah, strange indeed. Do you have any idea what ''generic error in external memory'' might mean?

[AnnaMargret]

Oh I oversaw what you said, sorry. How do I open the Natron terminal window?

[rodlie]

It's a separate window while you run Natron.

[AnnaMargret]

Ahh... I think this means that the images I read into the project might be too large?

[rodlie]

You could try adding a crop before the write node.

[devernay]

H.264 is not designed for images that large, that's for sure.
You should rescale your input (to HD if you want H.264).