diff --git a/connector_jira_servicedesk/README.rst b/connector_jira_servicedesk/README.rst index f64c9954..1148035b 100644 --- a/connector_jira_servicedesk/README.rst +++ b/connector_jira_servicedesk/README.rst @@ -1,8 +1,42 @@ +======================================= JIRA Connector - Service Desk Extension ======================================= +.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! This file is generated by oca-gen-addon-readme !! + !! changes will be overwritten. !! + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + +.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png + :target: https://odoo-community.org/page/development-status + :alt: Beta +.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png + :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 +.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fconnector--jira-lightgray.png?logo=github + :target: https://github.com/OCA/connector-jira/tree/13.0/connector_jira_servicedesk + :alt: OCA/connector-jira +.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png + :target: https://translation.odoo-community.org/projects/connector-jira-13-0/connector-jira-13-0-connector_jira_servicedesk + :alt: Translate me on Weblate +.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png + :target: https://runbot.odoo-community.org/runbot/233/13.0 + :alt: Try me on Runbot + +|badge1| |badge2| |badge3| |badge4| |badge5| + +This module add support with jira servicedesk + +**Table of contents** + +.. contents:: + :local: + +Usage +===== + Setup ------ +~~~~~ A new button is added on the JIRA backend, to import the organizations of JIRA. Before, be sure to use the button "Configure Organization Link" @@ -10,10 +44,10 @@ in the "Advanced Configuration" tab. Features -^^^^^^^^ +~~~~~~~~ Organizations -------------- +~~~~~~~~~~~~~ On Service Desk, you can share projects with Organizations. You may want to use different Odoo projects according to the @@ -45,3 +79,47 @@ ones, while you only have one project on JIRA. * Tasks with org "Rhea" will be attached to this project * Tasks with orgs "Themis" and "Rhea" will be attached to another project "Themis and Rhea" * The rest of the tasks will be attached to a fourth project (configured without organizations) + +Bug Tracker +=========== + +Bugs are tracked on `GitHub Issues `_. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us smashing it by providing a detailed and welcomed +`feedback `_. + +Do not contact contributors directly about support or help with technical issues. + +Credits +======= + +Authors +~~~~~~~ + +* Camptocamp + +Contributors +~~~~~~~~~~~~ + +* Patrick Tombez +* Guewen Baconnier +* Jaime Arroyo +* Akim Juillerat +* Denis Leemann + +Maintainers +~~~~~~~~~~~ + +This module is maintained by the OCA. + +.. image:: https://odoo-community.org/logo.png + :alt: Odoo Community Association + :target: https://odoo-community.org + +OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use. + +This module is part of the `OCA/connector-jira `_ project on GitHub. + +You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/connector_jira_servicedesk/readme/CONTRIBUTORS.rst b/connector_jira_servicedesk/readme/CONTRIBUTORS.rst new file mode 100644 index 00000000..d9338385 --- /dev/null +++ b/connector_jira_servicedesk/readme/CONTRIBUTORS.rst @@ -0,0 +1,5 @@ +* Patrick Tombez +* Guewen Baconnier +* Jaime Arroyo +* Akim Juillerat +* Denis Leemann diff --git a/connector_jira_servicedesk/readme/DESCRIPTION.rst b/connector_jira_servicedesk/readme/DESCRIPTION.rst new file mode 100644 index 00000000..87c066e8 --- /dev/null +++ b/connector_jira_servicedesk/readme/DESCRIPTION.rst @@ -0,0 +1 @@ +This module add support with jira servicedesk diff --git a/connector_jira_servicedesk/readme/USAGE.rst b/connector_jira_servicedesk/readme/USAGE.rst new file mode 100644 index 00000000..2781c133 --- /dev/null +++ b/connector_jira_servicedesk/readme/USAGE.rst @@ -0,0 +1,44 @@ +Setup +~~~~~ + +A new button is added on the JIRA backend, to import the organizations +of JIRA. Before, be sure to use the button "Configure Organization Link" +in the "Advanced Configuration" tab. + + +Features +~~~~~~~~ + +Organizations +~~~~~~~~~~~~~ + +On Service Desk, you can share projects with Organizations. +You may want to use different Odoo projects according to the +organizations. This is what this extension allows. + +Example: + +* You have one Service Desk project named "Earth Project" with key EARTH +* On JIRA SD You share this project with organizations Themis and Rhea +* However on Odoo, you want to track the hours differently for Themis and Rhea + +Steps on Odoo: + +* Create a Themis project, use the "Link with JIRA" action with the key EARTH +* When you hit Next, the organization(s) you want to link must be set +* Repeat with another project for Rhea + +If the project binding for the synchronization already exists, you can still edit it in the settings of the project and change the organizations. + +When a task or worklog is imported, it will search for a project having +exactly the same set of organizations than the one of the task. If no +project with the same set is found and you have a project configured +without organization, the task will be linked to it. + +This means that, on Odoo, you can have shared project altogether with dedicated +ones, while you only have one project on JIRA. + +* Tasks with org "Themis" will be attached to this project +* Tasks with org "Rhea" will be attached to this project +* Tasks with orgs "Themis" and "Rhea" will be attached to another project "Themis and Rhea" +* The rest of the tasks will be attached to a fourth project (configured without organizations) diff --git a/connector_jira_servicedesk/static/description/index.html b/connector_jira_servicedesk/static/description/index.html new file mode 100644 index 00000000..34faa4a5 --- /dev/null +++ b/connector_jira_servicedesk/static/description/index.html @@ -0,0 +1,472 @@ + + + + + + +JIRA Connector - Service Desk Extension + + + +
+

JIRA Connector - Service Desk Extension

+ + +

Beta License: AGPL-3 OCA/connector-jira Translate me on Weblate Try me on Runbot

+

This module add support with jira servicedesk

+

Table of contents

+ +
+

Usage

+
+

Setup

+

A new button is added on the JIRA backend, to import the organizations +of JIRA. Before, be sure to use the button “Configure Organization Link” +in the “Advanced Configuration” tab.

+
+ +
+

Organizations

+

On Service Desk, you can share projects with Organizations. +You may want to use different Odoo projects according to the +organizations. This is what this extension allows.

+

Example:

+
    +
  • You have one Service Desk project named “Earth Project” with key EARTH
  • +
  • On JIRA SD You share this project with organizations Themis and Rhea
  • +
  • However on Odoo, you want to track the hours differently for Themis and Rhea
  • +
+

Steps on Odoo:

+
    +
  • Create a Themis project, use the “Link with JIRA” action with the key EARTH
  • +
  • When you hit Next, the organization(s) you want to link must be set
  • +
  • Repeat with another project for Rhea
  • +
+

If the project binding for the synchronization already exists, you can still edit it in the settings of the project and change the organizations.

+

When a task or worklog is imported, it will search for a project having +exactly the same set of organizations than the one of the task. If no +project with the same set is found and you have a project configured +without organization, the task will be linked to it.

+

This means that, on Odoo, you can have shared project altogether with dedicated +ones, while you only have one project on JIRA.

+
    +
  • Tasks with org “Themis” will be attached to this project
  • +
  • Tasks with org “Rhea” will be attached to this project
  • +
  • Tasks with orgs “Themis” and “Rhea” will be attached to another project “Themis and Rhea”
  • +
  • The rest of the tasks will be attached to a fourth project (configured without organizations)
  • +
+
+
+
+

Bug Tracker

+

Bugs are tracked on GitHub Issues. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us smashing it by providing a detailed and welcomed +feedback.

+

Do not contact contributors directly about support or help with technical issues.

+
+
+

Credits

+
+

Authors

+
    +
  • Camptocamp
  • +
+
+
+

Contributors

+ +
+
+

Maintainers

+

This module is maintained by the OCA.

+Odoo Community Association +

OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use.

+

This module is part of the OCA/connector-jira project on GitHub.

+

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

+
+
+
+ +