diff --git a/connector_jira_servicedesk/README.rst b/connector_jira_servicedesk/README.rst
new file mode 100644
index 00000000..1148035b
--- /dev/null
+++ b/connector_jira_servicedesk/README.rst
@@ -0,0 +1,125 @@
+=======================================
+JIRA Connector - Service Desk Extension
+=======================================
+
+.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fconnector--jira-lightgray.png?logo=github
+    :target: https://github.com/OCA/connector-jira/tree/13.0/connector_jira_servicedesk
+    :alt: OCA/connector-jira
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/connector-jira-13-0/connector-jira-13-0-connector_jira_servicedesk
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png
+    :target: https://runbot.odoo-community.org/runbot/233/13.0
+    :alt: Try me on Runbot
+
+|badge1| |badge2| |badge3| |badge4| |badge5| 
+
+This module add support with jira servicedesk
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Usage
+=====
+
+Setup
+~~~~~
+
+A new button is added on the JIRA backend, to import the organizations
+of JIRA. Before, be sure to use the button "Configure Organization Link"
+in the "Advanced Configuration" tab.
+
+
+Features
+~~~~~~~~
+
+Organizations
+~~~~~~~~~~~~~
+
+On Service Desk, you can share projects with Organizations.
+You may want to use different Odoo projects according to the
+organizations. This is what this extension allows.
+
+Example:
+
+* You have one Service Desk project named "Earth Project" with key EARTH
+* On JIRA SD You share this project with organizations Themis and Rhea
+* However on Odoo, you want to track the hours differently for Themis and Rhea
+
+Steps on Odoo:
+
+* Create a Themis project, use the "Link with JIRA" action with the key EARTH
+* When you hit Next, the organization(s) you want to link must be set
+* Repeat with another project for Rhea
+
+If the project binding for the synchronization already exists, you can still edit it in the settings of the project and change the organizations.
+
+When a task or worklog is imported, it will search for a project having
+exactly the same set of organizations than the one of the task. If no
+project with the same set is found and you have a project configured
+without organization, the task will be linked to it.
+
+This means that, on Odoo, you can have shared project altogether with dedicated
+ones, while you only have one project on JIRA.
+
+* Tasks with org "Themis" will be attached to this project
+* Tasks with org "Rhea" will be attached to this project
+* Tasks with orgs "Themis" and "Rhea" will be attached to another project "Themis and Rhea"
+* The rest of the tasks will be attached to a fourth project (configured without organizations)
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/connector-jira/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us smashing it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/connector-jira/issues/new?body=module:%20connector_jira_servicedesk%0Aversion:%2013.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+~~~~~~~
+
+* Camptocamp
+
+Contributors
+~~~~~~~~~~~~
+
+* Patrick Tombez <patrick.tombez@camptocamp.com>
+* Guewen Baconnier <guewen.baconnier@camptocamp.com>
+* Jaime Arroyo
+* Akim Juillerat <akim.juillerat@camptocamp.com>
+* Denis Leemann <denis.leemann@camptocamp.com>
+
+Maintainers
+~~~~~~~~~~~
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/connector-jira <https://github.com/OCA/connector-jira/tree/13.0/connector_jira_servicedesk>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
diff --git a/connector_jira_servicedesk/__init__.py b/connector_jira_servicedesk/__init__.py
new file mode 100644
index 00000000..0650744f
--- /dev/null
+++ b/connector_jira_servicedesk/__init__.py
@@ -0,0 +1 @@
+from . import models
diff --git a/connector_jira_servicedesk/__manifest__.py b/connector_jira_servicedesk/__manifest__.py
new file mode 100644
index 00000000..9376ee8d
--- /dev/null
+++ b/connector_jira_servicedesk/__manifest__.py
@@ -0,0 +1,18 @@
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+{
+    "name": "JIRA Connector - Service Desk Extension",
+    "version": "13.0.1.0.0",
+    "author": "Camptocamp,Odoo Community Association (OCA)",
+    "license": "AGPL-3",
+    "category": "Connector",
+    "depends": ["connector_jira"],
+    "website": "https://github.com/camptocamp/connector-jira",
+    "data": [
+        "views/jira_backend_views.xml",
+        "views/project_project_views.xml",
+        "views/project_link_jira_views.xml",
+        "security/ir.model.access.csv",
+    ],
+    "installable": True,
+}
diff --git a/connector_jira_servicedesk/i18n/connector_jira_servicedesk.pot b/connector_jira_servicedesk/i18n/connector_jira_servicedesk.pot
new file mode 100644
index 00000000..1f84cbf6
--- /dev/null
+++ b/connector_jira_servicedesk/i18n/connector_jira_servicedesk.pot
@@ -0,0 +1,160 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+#	* connector_jira_servicedesk
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 13.0\n"
+"Report-Msgid-Bugs-To: \n"
+"Last-Translator: <>\n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: connector_jira_servicedesk
+#: model:ir.ui.view,arch_db:connector_jira_servicedesk.view_jira_backend_form
+msgid "Activate the synchronization of the Organization field.\n"
+"            Only on JIRA ServiceDesk. The field contains the name of\n"
+"            the JIRA custom field that contains the Organization."
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.ui.view,arch_db:connector_jira_servicedesk.view_jira_backend_form
+msgid "Configure Organization"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization_create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization_create_date
+msgid "Created on"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization_display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization_id
+msgid "ID"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,help:connector_jira_servicedesk.field_jira_project_base_mixin_organization_ids
+#: model:ir.model.fields,help:connector_jira_servicedesk.field_jira_project_project_organization_ids
+#: model:ir.model.fields,help:connector_jira_servicedesk.field_project_link_jira_organization_ids
+msgid "If organizations are set, a task will be added to the project only if the project AND the organization match with the selection."
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.ui.view,arch_db:connector_jira_servicedesk.view_jira_backend_form
+msgid "Import Organizations"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model,name:connector_jira_servicedesk.model_jira_backend
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization_backend_id
+msgid "Jira Backend"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model,name:connector_jira_servicedesk.model_jira_organization
+#: model:ir.ui.view,arch_db:connector_jira_servicedesk.view_jira_backend_form
+msgid "Jira Organization"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model,name:connector_jira_servicedesk.model_jira_project_project
+msgid "Jira Projects"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization___last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization_write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization_write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model,name:connector_jira_servicedesk.model_project_link_jira
+msgid "Link Project with JIRA"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization_name
+msgid "Name"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_backend_organization_field_name
+msgid "Organization Field"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_project_base_mixin_organization_ids
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_project_project_organization_ids
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_project_link_jira_organization_ids
+msgid "Organization(s) on Jira"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_backend_organization_ids
+#: model:ir.ui.view,arch_db:connector_jira_servicedesk.view_jira_backend_form
+msgid "Organizations"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,field_description:connector_jira_servicedesk.field_jira_organization_project_ids
+msgid "Project"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.ui.view,arch_db:connector_jira_servicedesk.view_jira_backend_form
+msgid "Run"
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model.fields,help:connector_jira_servicedesk.field_jira_backend_organization_field_name
+msgid "The 'Organization' field on JIRA is a custom field. The name of the field is something like 'customfield_10002'. "
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.ui.view,arch_db:connector_jira_servicedesk.project_link_jira_form
+msgid "The organizations you choose will define how the tasks and worklogs are attached to the project.\n"
+"              If a task is assigned to an organization, it will be assigned\n"
+"              to an Odoo project linked to the JIRA project only if the\n"
+"              organization match. If no project with an organization exists,\n"
+"              the task will be assigned to a linked project without organization.\n"
+"              If no such project exists in Odoo, the task is ignored."
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: code:addons/connector_jira_servicedesk/models/project_project/common.py:58
+#, python-format
+msgid "The project %s is already linked with the same JIRA project without organization."
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: code:addons/connector_jira_servicedesk/models/project_project/common.py:63
+#, python-format
+msgid "The project %s is already linked with this JIRA project and similar organizations."
+msgstr ""
+
+#. module: connector_jira_servicedesk
+#: model:ir.model,name:connector_jira_servicedesk.model_jira_project_base_mixin
+msgid "jira.project.base.mixin"
+msgstr ""
diff --git a/connector_jira_servicedesk/models/__init__.py b/connector_jira_servicedesk/models/__init__.py
new file mode 100644
index 00000000..6b2bb84b
--- /dev/null
+++ b/connector_jira_servicedesk/models/__init__.py
@@ -0,0 +1,5 @@
+from . import account_analytic_line
+from . import jira_backend
+from . import project_project
+from . import jira_organization
+from . import project_task
diff --git a/connector_jira_servicedesk/models/account_analytic_line/__init__.py b/connector_jira_servicedesk/models/account_analytic_line/__init__.py
new file mode 100644
index 00000000..79ab5dc6
--- /dev/null
+++ b/connector_jira_servicedesk/models/account_analytic_line/__init__.py
@@ -0,0 +1,2 @@
+from . import common
+from . import importer
diff --git a/connector_jira_servicedesk/models/account_analytic_line/common.py b/connector_jira_servicedesk/models/account_analytic_line/common.py
new file mode 100644
index 00000000..86c1cf35
--- /dev/null
+++ b/connector_jira_servicedesk/models/account_analytic_line/common.py
@@ -0,0 +1,44 @@
+# Copyright 2020-2021 Camptocamp SA
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl)
+from odoo import api, fields, models
+
+
+class JiraAccountAnalyticLine(models.Model):
+    _inherit = "jira.account.analytic.line"
+
+    jira_servicedesk_issue_url = fields.Char(
+        string="Original JIRA service desk issue Link",
+        compute="_compute_jira_servicedesk_issue_url",
+    )
+
+    @api.depends("jira_issue_key")
+    def _compute_jira_servicedesk_issue_url(self):
+        """Compute the external URL to JIRA service desk."""
+        for record in self:
+            jira_project = fields.first(self.project_id.jira_bind_ids)
+            if jira_project and record.jira_issue_key:
+                record.jira_servicedesk_issue_url = jira_project.make_servicedesk_issue_url(  # noqa:
+                    record.jira_issue_key
+                )
+
+
+class AccountAnalyticLine(models.Model):
+    _inherit = "account.analytic.line"
+
+    jira_servicedesk_issue_url = fields.Char(
+        string="Original JIRA service desk issue Link",
+        compute="_compute_jira_servicedesk_issue_url",
+        readonly=True,
+    )
+
+    @api.depends("jira_bind_ids.jira_servicedesk_issue_url",)
+    def _compute_jira_servicedesk_issue_url(self):
+        """Compute the service desk references to JIRA.
+
+        We assume that we have only one external record for a line
+        """
+        for record in self:
+            if not record.jira_bind_ids:
+                continue
+            main_binding = record.jira_bind_ids[0]
+            record.jira_servicedesk_issue_url = main_binding.jira_servicedesk_issue_url
diff --git a/connector_jira_servicedesk/models/account_analytic_line/importer.py b/connector_jira_servicedesk/models/account_analytic_line/importer.py
new file mode 100644
index 00000000..31344172
--- /dev/null
+++ b/connector_jira_servicedesk/models/account_analytic_line/importer.py
@@ -0,0 +1,16 @@
+# Copyright 2019-2021 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+from odoo.addons.component.core import Component
+
+
+class AnalyticLineImporter(Component):
+    _inherit = "jira.analytic.line.importer"
+
+    @property
+    def _issue_fields_to_read(self):
+        issue_fields = super()._issue_fields_to_read
+        organization_field_name = self.backend_record.organization_field_name
+        if not organization_field_name:
+            return issue_fields
+        return issue_fields + [organization_field_name]
diff --git a/connector_jira_servicedesk/models/jira_backend/__init__.py b/connector_jira_servicedesk/models/jira_backend/__init__.py
new file mode 100644
index 00000000..e4193cf0
--- /dev/null
+++ b/connector_jira_servicedesk/models/jira_backend/__init__.py
@@ -0,0 +1 @@
+from . import common
diff --git a/connector_jira_servicedesk/models/jira_backend/common.py b/connector_jira_servicedesk/models/jira_backend/common.py
new file mode 100644
index 00000000..68fb9c06
--- /dev/null
+++ b/connector_jira_servicedesk/models/jira_backend/common.py
@@ -0,0 +1,48 @@
+# Copyright 2016-2019 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+from odoo import api, fields, models
+
+
+class JiraBackend(models.Model):
+    _inherit = "jira.backend"
+
+    organization_ids = fields.One2many(
+        comodel_name="jira.organization",
+        inverse_name="backend_id",
+        string="Organizations",
+        readonly=True,
+    )
+
+    organization_field_name = fields.Char(
+        string="Organization Field",
+        help="The 'Organization' field on JIRA is a custom field. "
+        "The name of the field is something like 'customfield_10002'. ",
+    )
+
+    @api.model
+    def _selection_project_template(self):
+        selection = super()._selection_project_template()
+        selection += [
+            ("Basic", "Basic (Service Desk)"),
+            ("IT Service Desk", "IT Service Desk (Service Desk)"),
+            ("Customer service", "Customer Service (Service Desk)"),
+        ]
+        return selection
+
+    def import_organization(self):
+        self.env["jira.organization"].import_batch(self)
+        return True
+
+    def activate_organization(self):
+        """Get organization field name from JIRA web-service"""
+        self.ensure_one()
+        org_field = "com.atlassian.servicedesk:sd-customer-organizations"
+        with self.work_on("jira.backend") as work:
+            adapter = work.component(usage="backend.adapter")
+            jira_fields = adapter.list_fields()
+            for field in jira_fields:
+                custom_ref = field.get("schema", {}).get("custom")
+                if custom_ref == org_field:
+                    self.organization_field_name = field["id"]
+                    break
diff --git a/connector_jira_servicedesk/models/jira_organization/__init__.py b/connector_jira_servicedesk/models/jira_organization/__init__.py
new file mode 100644
index 00000000..c6fe6b53
--- /dev/null
+++ b/connector_jira_servicedesk/models/jira_organization/__init__.py
@@ -0,0 +1,3 @@
+from . import common
+from . import importer
+from . import adapter
diff --git a/connector_jira_servicedesk/models/jira_organization/adapter.py b/connector_jira_servicedesk/models/jira_organization/adapter.py
new file mode 100644
index 00000000..6d254ef6
--- /dev/null
+++ b/connector_jira_servicedesk/models/jira_organization/adapter.py
@@ -0,0 +1,77 @@
+# Copyright 2019 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+import logging
+
+from odoo.addons.component.core import Component
+
+_logger = logging.getLogger(__name__)
+
+try:
+    from jira.resources import Resource
+    from jira.utils import CaseInsensitiveDict
+except ImportError as err:
+    _logger.debug(err)
+    Resource = object
+    CaseInsensitiveDict = None
+
+
+class Organization(Resource):
+    """A Service Desk Organization."""
+
+    def __init__(self, options, session, raw=None):
+        super().__init__(
+            "organization/{0}", options, session, "{server}/rest/servicedeskapi/{path}"
+        )
+        if raw:
+            self._parse_raw(raw)
+
+
+class OrganizationAdapter(Component):
+    _name = "jira.organization.adapter"
+    _inherit = ["jira.webservice.adapter"]
+    _apply_on = ["jira.organization"]
+
+    # The Service Desk REST API returns an error if this header
+    # is not used. The API may change so they want an agreement for
+    # the client about this.
+    _desk_headers = (
+        CaseInsensitiveDict({"X-ExperimentalApi": "opt-in"})
+        if (CaseInsensitiveDict)
+        else None
+    )
+
+    _desk_api_path_base = "{server}/rest/servicedeskapi/{path}"
+
+    def __init__(self, work_context):
+        super().__init__(work_context)
+        self.client._session.headers.update(self._desk_headers)
+
+    def read(self, id_):
+        # pylint: disable=method-required-super
+        organization = Organization(self.client._options, self.client._session)
+        with self.handle_404():
+            organization.find(id_)
+        return organization.raw
+
+    def search(self):
+        # A GET on the REST API returns only one page with the
+        # first 50 rows. Fetch all pages.
+        orgs = []
+        start = 0
+        while True:
+            result = self.client._get_json(
+                "organization",
+                params={
+                    "start": start,
+                    # 50 items per page is the maximum allowed by Jira
+                    "limit": start + 50,
+                },
+                base=self._desk_api_path_base,
+            )
+            start += 50
+            orgs += result["values"]
+            if result["isLastPage"]:
+                break
+
+        return orgs
diff --git a/connector_jira_servicedesk/models/jira_organization/common.py b/connector_jira_servicedesk/models/jira_organization/common.py
new file mode 100644
index 00000000..d5bd039a
--- /dev/null
+++ b/connector_jira_servicedesk/models/jira_organization/common.py
@@ -0,0 +1,27 @@
+# Copyright 2016-2019 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+
+from odoo import fields, models
+
+from odoo.addons.queue_job.job import job
+
+
+class JiraOrganization(models.Model):
+    _name = "jira.organization"
+    _inherit = "jira.binding"
+    _description = "Jira Organization"
+
+    name = fields.Char("Name", required=True, readonly=True)
+    backend_id = fields.Many2one(ondelete="cascade")
+    project_ids = fields.Many2many(comodel_name="jira.project.project")
+
+    @job(default_channel="root.connector_jira.import")
+    def import_batch(self, backend, from_date=None, to_date=None):
+        """ Prepare a batch import of organization from Jira
+
+        from_date and to_date are ignored for organization
+        """
+        with backend.work_on(self._name) as work:
+            importer = work.component(usage="batch.importer")
+            importer.run()
diff --git a/connector_jira_servicedesk/models/jira_organization/importer.py b/connector_jira_servicedesk/models/jira_organization/importer.py
new file mode 100644
index 00000000..1ee724f3
--- /dev/null
+++ b/connector_jira_servicedesk/models/jira_organization/importer.py
@@ -0,0 +1,36 @@
+# Copyright 2016-2019 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+from odoo.addons.component.core import Component
+from odoo.addons.connector.components.mapper import mapping
+
+
+class OrganizationMapper(Component):
+    _name = "jira.organization.mapper"
+    _inherit = ["jira.import.mapper"]
+    _apply_on = "jira.organization"
+
+    direct = [
+        ("name", "name"),
+    ]
+
+    @mapping
+    def backend_id(self, record):
+        return {"backend_id": self.backend_record.id}
+
+
+class OrganizationBatchImporter(Component):
+    """ Import the Jira Organizations
+
+    For every id in in the list of organizations, a direct import is done.
+    """
+
+    _name = "jira.organization.batch.importer"
+    _inherit = "jira.direct.batch.importer"
+    _apply_on = ["jira.organization"]
+
+    def run(self):
+        """ Run the synchronization """
+        records = self.backend_adapter.search()
+        for record in records:
+            self._import_record(record["id"], record=record)
diff --git a/connector_jira_servicedesk/models/project_project/__init__.py b/connector_jira_servicedesk/models/project_project/__init__.py
new file mode 100644
index 00000000..87c19778
--- /dev/null
+++ b/connector_jira_servicedesk/models/project_project/__init__.py
@@ -0,0 +1,3 @@
+from . import common
+from . import binder
+from . import project_link_jira
diff --git a/connector_jira_servicedesk/models/project_project/binder.py b/connector_jira_servicedesk/models/project_project/binder.py
new file mode 100644
index 00000000..6b26c8ee
--- /dev/null
+++ b/connector_jira_servicedesk/models/project_project/binder.py
@@ -0,0 +1,69 @@
+# Copyright 2016-2019 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+import logging
+
+from odoo import tools
+
+from odoo.addons.component.core import Component
+
+_logger = logging.getLogger(__name__)
+
+
+class JiraProjectBinder(Component):
+    _inherit = "jira.project.binder"
+
+    def to_internal(self, external_id, unwrap=False, organizations=None):
+        """ Give the Odoo recordset for an external ID
+
+        When organizations are passed (ids are odoo ids), the binder
+        will return:
+
+        * a project linked with JIRA with the exact set of organizations
+        * if no project has the exact same set, a project linked without
+          organization set on the binding
+
+        If no organizations are passed, only project bindings
+        without organization match.
+
+        :param external_id: external ID for which we want
+                            the Odoo ID
+        :param unwrap: if True, returns the normal record
+                       else return the binding record
+        :param organizations: jira.organization recordset
+        :return: a recordset, depending on the value of unwrap,
+                 or an empty recordset if the external_id is not mapped
+        :rtype: recordset
+        """
+        domain = [
+            (self._external_field, "=", tools.ustr(external_id)),
+            (self._backend_field, "=", self.backend_record.id),
+        ]
+        if not organizations:
+            domain.append(("organization_ids", "=", False),)
+        candidates = self.model.with_context(active_test=False).search(domain)
+        if organizations:
+            fallback = self.model.browse()
+            binding = self.model.browse()
+            for candidate in candidates:
+                if not candidate.organization_ids:
+                    fallback = candidate
+                    continue
+
+                if organizations in candidate.organization_ids:
+                    binding = candidate
+                    break
+            if not binding:
+                binding = fallback
+        else:
+            binding = candidates
+
+        if not binding:
+            if unwrap:
+                return self.model.browse()[self._odoo_field]
+            return self.model.browse()
+
+        binding.ensure_one()
+        if unwrap:
+            binding = binding[self._odoo_field]
+        return binding
diff --git a/connector_jira_servicedesk/models/project_project/common.py b/connector_jira_servicedesk/models/project_project/common.py
new file mode 100644
index 00000000..448b16c7
--- /dev/null
+++ b/connector_jira_servicedesk/models/project_project/common.py
@@ -0,0 +1,88 @@
+# Copyright 2019 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+import urllib.parse
+
+from odoo import _, api, exceptions, fields, models
+
+
+class JiraProjectBaseFields(models.AbstractModel):
+    """JIRA Project Base fields
+
+    Shared by the binding jira.project.project
+    and the wizard to link/create a JIRA project
+    """
+
+    _inherit = "jira.project.base.mixin"
+
+    organization_ids = fields.Many2many(
+        comodel_name="jira.organization",
+        string="Organization(s) on Jira",
+        domain="[('backend_id', '=', backend_id)]",
+        help="If organizations are set, a task will be "
+        "added to the project only if the project AND "
+        "the organization match with the selection.",
+    )
+
+
+class JiraProjectProject(models.Model):
+    _inherit = "jira.project.project"
+
+    servicedesk_customer_portal_number = fields.Integer(
+        string="Service desk customer portal ID",
+        help="This number is used to compute servicedesk URL on analytic lines",
+    )
+
+    @api.model
+    def _selection_project_type(self):
+        selection = super()._selection_project_type()
+        selection.append(("service_desk", "Service Desk"))
+        return selection
+
+    @api.constrains("backend_id", "external_id", "organization_ids")
+    def _constrains_jira_uniq(self):
+        """Modify the base constraint by adding organizations
+
+        Rather than checking unicity of backend+jira id, we validate
+        backend+jira id+organizations ids.
+
+        It allows to have different odoo projects depending of the
+        organization used on Jira.
+
+        """
+        for binding in self:
+            if not binding.external_id:
+                continue
+            same_link_bindings = self.with_context(active_test=False).search(
+                [
+                    ("id", "!=", binding.id),
+                    ("backend_id", "=", binding.backend_id.id),
+                    ("external_id", "=", binding.external_id),
+                ]
+            )
+            for other in same_link_bindings:
+                my_orgs = binding.organization_ids
+                other_orgs = other.organization_ids
+                if not my_orgs and not other_orgs:
+                    raise exceptions.ValidationError(
+                        _(
+                            "The project %s is already linked with the same"
+                            " JIRA project without organization."
+                        )
+                        % (other.display_name)
+                    )
+                if set(my_orgs.ids) == set(other_orgs.ids):
+                    raise exceptions.ValidationError(
+                        _(
+                            "The project %s is already linked with this "
+                            "JIRA project and similar organizations."
+                        )
+                        % (other.display_name)
+                    )
+
+    def make_servicedesk_issue_url(self, jira_issue_id):
+        return urllib.parse.urljoin(
+            self.backend_id.uri,
+            "/service_desk/customer/portal/{}/{}".format(
+                self.servicedesk_customer_portal_number, jira_issue_id
+            ),
+        )
diff --git a/connector_jira_servicedesk/models/project_project/project_link_jira.py b/connector_jira_servicedesk/models/project_project/project_link_jira.py
new file mode 100644
index 00000000..8a635634
--- /dev/null
+++ b/connector_jira_servicedesk/models/project_project/project_link_jira.py
@@ -0,0 +1,34 @@
+# Copyright 2019 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+import logging
+
+from odoo import api, models
+
+_logger = logging.getLogger(__name__)
+
+
+class ProjectLinkJira(models.TransientModel):
+    _inherit = "project.link.jira"
+
+    @api.model
+    def _selection_state(self):
+        states = super()._selection_state()
+        states.append(("link_organizations", "Link Organizations"))
+        return states
+
+    def state_exit_start(self):
+        if self.sync_action == "link":
+            self.state = "link_organizations"
+        else:
+            super().state_exit_start()
+
+    def state_exit_link_organizations(self):
+        if not self.jira_project_id:
+            self._link_binding()
+        self.state = "issue_types"
+
+    def _prepare_link_binding_values(self, jira_project):
+        values = super()._prepare_link_binding_values(jira_project)
+        values["organization_ids"] = [(6, 0, self.organization_ids.ids)]
+        return values
diff --git a/connector_jira_servicedesk/models/project_task/__init__.py b/connector_jira_servicedesk/models/project_task/__init__.py
new file mode 100644
index 00000000..35099a47
--- /dev/null
+++ b/connector_jira_servicedesk/models/project_task/__init__.py
@@ -0,0 +1 @@
+from . import importer
diff --git a/connector_jira_servicedesk/models/project_task/importer.py b/connector_jira_servicedesk/models/project_task/importer.py
new file mode 100644
index 00000000..2a4d693a
--- /dev/null
+++ b/connector_jira_servicedesk/models/project_task/importer.py
@@ -0,0 +1,54 @@
+# Copyright 2016-2019 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+from odoo.addons.component.core import Component
+
+
+class ProjectTaskProjectMatcher(Component):
+    _inherit = "jira.task.project.matcher"
+
+    def find_project_binding(self, jira_task_data, unwrap=False):
+        organizations = self.env["jira.organization"].browse()
+        jira_org_ids = self.component(usage="organization.from.task").get_jira_org_ids(
+            jira_task_data
+        )
+        binder = self.binder_for("jira.organization")
+        for jira_org_id in jira_org_ids:
+            organizations |= binder.to_internal(jira_org_id)
+        jira_project_id = jira_task_data["fields"]["project"]["id"]
+        binder = self.binder_for("jira.project.project")
+        return binder.to_internal(
+            jira_project_id, unwrap=unwrap, organizations=organizations,
+        )
+
+
+class OrganizationsFromTask(Component):
+    _name = "jira.organization.from.task"
+    _inherit = ["jira.base"]
+    _usage = "organization.from.task"
+
+    def get_jira_org_ids(self, jira_task_data):
+        organization_field_name = self.backend_record.organization_field_name
+        if not organization_field_name:
+            return []
+
+        task_fields = jira_task_data.get("fields", {})
+        return [rec["id"] for rec in task_fields.get(organization_field_name) or []]
+
+
+class ProjectTaskImporter(Component):
+    _inherit = "jira.project.task.importer"
+
+    def _get_external_data(self):
+        """Return the raw Jira data for ``self.external_id``"""
+        result = super()._get_external_data()
+        return result
+
+    def _import_dependencies(self):
+        """Import the dependencies for the record"""
+        super()._import_dependencies()
+        jira_org_ids = self.component(usage="organization.from.task").get_jira_org_ids(
+            self.external_record
+        )
+        for jira_org_id in jira_org_ids:
+            self._import_dependency(jira_org_id, "jira.organization")
diff --git a/connector_jira_servicedesk/readme/CONTRIBUTORS.rst b/connector_jira_servicedesk/readme/CONTRIBUTORS.rst
new file mode 100644
index 00000000..d9338385
--- /dev/null
+++ b/connector_jira_servicedesk/readme/CONTRIBUTORS.rst
@@ -0,0 +1,5 @@
+* Patrick Tombez <patrick.tombez@camptocamp.com>
+* Guewen Baconnier <guewen.baconnier@camptocamp.com>
+* Jaime Arroyo
+* Akim Juillerat <akim.juillerat@camptocamp.com>
+* Denis Leemann <denis.leemann@camptocamp.com>
diff --git a/connector_jira_servicedesk/readme/DESCRIPTION.rst b/connector_jira_servicedesk/readme/DESCRIPTION.rst
new file mode 100644
index 00000000..87c066e8
--- /dev/null
+++ b/connector_jira_servicedesk/readme/DESCRIPTION.rst
@@ -0,0 +1 @@
+This module add support with jira servicedesk
diff --git a/connector_jira_servicedesk/readme/USAGE.rst b/connector_jira_servicedesk/readme/USAGE.rst
new file mode 100644
index 00000000..2781c133
--- /dev/null
+++ b/connector_jira_servicedesk/readme/USAGE.rst
@@ -0,0 +1,44 @@
+Setup
+~~~~~
+
+A new button is added on the JIRA backend, to import the organizations
+of JIRA. Before, be sure to use the button "Configure Organization Link"
+in the "Advanced Configuration" tab.
+
+
+Features
+~~~~~~~~
+
+Organizations
+~~~~~~~~~~~~~
+
+On Service Desk, you can share projects with Organizations.
+You may want to use different Odoo projects according to the
+organizations. This is what this extension allows.
+
+Example:
+
+* You have one Service Desk project named "Earth Project" with key EARTH
+* On JIRA SD You share this project with organizations Themis and Rhea
+* However on Odoo, you want to track the hours differently for Themis and Rhea
+
+Steps on Odoo:
+
+* Create a Themis project, use the "Link with JIRA" action with the key EARTH
+* When you hit Next, the organization(s) you want to link must be set
+* Repeat with another project for Rhea
+
+If the project binding for the synchronization already exists, you can still edit it in the settings of the project and change the organizations.
+
+When a task or worklog is imported, it will search for a project having
+exactly the same set of organizations than the one of the task. If no
+project with the same set is found and you have a project configured
+without organization, the task will be linked to it.
+
+This means that, on Odoo, you can have shared project altogether with dedicated
+ones, while you only have one project on JIRA.
+
+* Tasks with org "Themis" will be attached to this project
+* Tasks with org "Rhea" will be attached to this project
+* Tasks with orgs "Themis" and "Rhea" will be attached to another project "Themis and Rhea"
+* The rest of the tasks will be attached to a fourth project (configured without organizations)
diff --git a/connector_jira_servicedesk/security/ir.model.access.csv b/connector_jira_servicedesk/security/ir.model.access.csv
new file mode 100644
index 00000000..58bb1663
--- /dev/null
+++ b/connector_jira_servicedesk/security/ir.model.access.csv
@@ -0,0 +1,3 @@
+"id","name","model_id:id","group_id:id","perm_read","perm_write","perm_create","perm_unlink"
+access_jira_organization,access_jira_organization,model_jira_organization,base.group_user,1,0,0,0
+access_jira_organization_manager,access_jira_organization connector manager,model_jira_organization,connector.group_connector_manager,1,1,1,1
diff --git a/connector_jira_servicedesk/static/description/icon.png b/connector_jira_servicedesk/static/description/icon.png
new file mode 100644
index 00000000..3a0328b5
Binary files /dev/null and b/connector_jira_servicedesk/static/description/icon.png differ
diff --git a/connector_jira_servicedesk/static/description/index.html b/connector_jira_servicedesk/static/description/index.html
new file mode 100644
index 00000000..34faa4a5
--- /dev/null
+++ b/connector_jira_servicedesk/static/description/index.html
@@ -0,0 +1,472 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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+<head>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<meta name="generator" content="Docutils: http://docutils.sourceforge.net/" />
+<title>JIRA Connector - Service Desk Extension</title>
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+<div class="document" id="jira-connector-service-desk-extension">
+<h1 class="title">JIRA Connector - Service Desk Extension</h1>
+
+<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+!! This file is generated by oca-gen-addon-readme !!
+!! changes will be overwritten.                   !!
+!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
+<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/connector-jira/tree/13.0/connector_jira_servicedesk"><img alt="OCA/connector-jira" src="https://img.shields.io/badge/github-OCA%2Fconnector--jira-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/connector-jira-13-0/connector-jira-13-0-connector_jira_servicedesk"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/233/13.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p>
+<p>This module add support with jira servicedesk</p>
+<p><strong>Table of contents</strong></p>
+<div class="contents local topic" id="contents">
+<ul class="simple">
+<li><a class="reference internal" href="#usage" id="id1">Usage</a><ul>
+<li><a class="reference internal" href="#setup" id="id2">Setup</a></li>
+<li><a class="reference internal" href="#features" id="id3">Features</a></li>
+<li><a class="reference internal" href="#organizations" id="id4">Organizations</a></li>
+</ul>
+</li>
+<li><a class="reference internal" href="#bug-tracker" id="id5">Bug Tracker</a></li>
+<li><a class="reference internal" href="#credits" id="id6">Credits</a><ul>
+<li><a class="reference internal" href="#authors" id="id7">Authors</a></li>
+<li><a class="reference internal" href="#contributors" id="id8">Contributors</a></li>
+<li><a class="reference internal" href="#maintainers" id="id9">Maintainers</a></li>
+</ul>
+</li>
+</ul>
+</div>
+<div class="section" id="usage">
+<h1><a class="toc-backref" href="#id1">Usage</a></h1>
+<div class="section" id="setup">
+<h2><a class="toc-backref" href="#id2">Setup</a></h2>
+<p>A new button is added on the JIRA backend, to import the organizations
+of JIRA. Before, be sure to use the button “Configure Organization Link”
+in the “Advanced Configuration” tab.</p>
+</div>
+<div class="section" id="features">
+<h2><a class="toc-backref" href="#id3">Features</a></h2>
+</div>
+<div class="section" id="organizations">
+<h2><a class="toc-backref" href="#id4">Organizations</a></h2>
+<p>On Service Desk, you can share projects with Organizations.
+You may want to use different Odoo projects according to the
+organizations. This is what this extension allows.</p>
+<p>Example:</p>
+<ul class="simple">
+<li>You have one Service Desk project named “Earth Project” with key EARTH</li>
+<li>On JIRA SD You share this project with organizations Themis and Rhea</li>
+<li>However on Odoo, you want to track the hours differently for Themis and Rhea</li>
+</ul>
+<p>Steps on Odoo:</p>
+<ul class="simple">
+<li>Create a Themis project, use the “Link with JIRA” action with the key EARTH</li>
+<li>When you hit Next, the organization(s) you want to link must be set</li>
+<li>Repeat with another project for Rhea</li>
+</ul>
+<p>If the project binding for the synchronization already exists, you can still edit it in the settings of the project and change the organizations.</p>
+<p>When a task or worklog is imported, it will search for a project having
+exactly the same set of organizations than the one of the task. If no
+project with the same set is found and you have a project configured
+without organization, the task will be linked to it.</p>
+<p>This means that, on Odoo, you can have shared project altogether with dedicated
+ones, while you only have one project on JIRA.</p>
+<ul class="simple">
+<li>Tasks with org “Themis” will be attached to this project</li>
+<li>Tasks with org “Rhea” will be attached to this project</li>
+<li>Tasks with orgs “Themis” and “Rhea” will be attached to another project “Themis and Rhea”</li>
+<li>The rest of the tasks will be attached to a fourth project (configured without organizations)</li>
+</ul>
+</div>
+</div>
+<div class="section" id="bug-tracker">
+<h1><a class="toc-backref" href="#id5">Bug Tracker</a></h1>
+<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/connector-jira/issues">GitHub Issues</a>.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us smashing it by providing a detailed and welcomed
+<a class="reference external" href="https://github.com/OCA/connector-jira/issues/new?body=module:%20connector_jira_servicedesk%0Aversion:%2013.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
+<p>Do not contact contributors directly about support or help with technical issues.</p>
+</div>
+<div class="section" id="credits">
+<h1><a class="toc-backref" href="#id6">Credits</a></h1>
+<div class="section" id="authors">
+<h2><a class="toc-backref" href="#id7">Authors</a></h2>
+<ul class="simple">
+<li>Camptocamp</li>
+</ul>
+</div>
+<div class="section" id="contributors">
+<h2><a class="toc-backref" href="#id8">Contributors</a></h2>
+<ul class="simple">
+<li>Patrick Tombez &lt;<a class="reference external" href="mailto:patrick.tombez&#64;camptocamp.com">patrick.tombez&#64;camptocamp.com</a>&gt;</li>
+<li>Guewen Baconnier &lt;<a class="reference external" href="mailto:guewen.baconnier&#64;camptocamp.com">guewen.baconnier&#64;camptocamp.com</a>&gt;</li>
+<li>Jaime Arroyo</li>
+<li>Akim Juillerat &lt;<a class="reference external" href="mailto:akim.juillerat&#64;camptocamp.com">akim.juillerat&#64;camptocamp.com</a>&gt;</li>
+<li>Denis Leemann &lt;<a class="reference external" href="mailto:denis.leemann&#64;camptocamp.com">denis.leemann&#64;camptocamp.com</a>&gt;</li>
+</ul>
+</div>
+<div class="section" id="maintainers">
+<h2><a class="toc-backref" href="#id9">Maintainers</a></h2>
+<p>This module is maintained by the OCA.</p>
+<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
+<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.</p>
+<p>This module is part of the <a class="reference external" href="https://github.com/OCA/connector-jira/tree/13.0/connector_jira_servicedesk">OCA/connector-jira</a> project on GitHub.</p>
+<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
+</div>
+</div>
+</div>
+</body>
+</html>
diff --git a/connector_jira_servicedesk/tests/__init__.py b/connector_jira_servicedesk/tests/__init__.py
new file mode 100644
index 00000000..711c3a73
--- /dev/null
+++ b/connector_jira_servicedesk/tests/__init__.py
@@ -0,0 +1 @@
+from . import test_import_organization
diff --git a/connector_jira_servicedesk/tests/common.py b/connector_jira_servicedesk/tests/common.py
new file mode 100644
index 00000000..4f96d954
--- /dev/null
+++ b/connector_jira_servicedesk/tests/common.py
@@ -0,0 +1,8 @@
+# Copyright 2019-2021 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+from os.path import dirname
+
+from odoo.addons.connector_jira.tests.common import get_recorder
+
+recorder = get_recorder(base_path=dirname(__file__))
diff --git a/connector_jira_servicedesk/tests/fixtures/cassettes/test_import_organization_batch.yaml b/connector_jira_servicedesk/tests/fixtures/cassettes/test_import_organization_batch.yaml
new file mode 100644
index 00000000..1e08be0d
--- /dev/null
+++ b/connector_jira_servicedesk/tests/fixtures/cassettes/test_import_organization_batch.yaml
@@ -0,0 +1,429 @@
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new file mode 100644
index 00000000..771381a3
--- /dev/null
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+      uri: http://jira:8080/rest/api/2/field
+    response:
+      body: {string: "[{\"id\":\"issuetype\",\"name\":\"Issue
+            Type\",\"custom\":false,\"\
+            orderable\":true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"\
+            issuetype\",\"type\"],\"schema\":{\"type\":\"issuetype\",\"system\":\"issuetype\"\
+            }},{\"id\":\"timespent\",\"name\":\"Time
+            Spent\",\"custom\":false,\"orderable\"\
+            :false,\"navigable\":true,\"searchable\":false,\"clauseNames\":[\"timespent\"\
+            ],\"schema\":{\"type\":\"number\",\"system\":\"timespent\"}},{\"id\":\"project\"\
+            ,\"name\":\"Project\",\"custom\":false,\"orderable\":false,\"navigable\":true,\"\
+            searchable\":true,\"clauseNames\":[\"project\"],\"schema\":{\"type\":\"project\"\
+            ,\"system\":\"project\"}},{\"id\":\"fixVersions\",\"name\":\"Fix
+            Version/s\"\
+            ,\"custom\":false,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"fixVersion\"],\"schema\":{\"type\":\"array\",\"items\":\"\
+            version\",\"system\":\"fixVersions\"}},{\"id\":\"aggregatetimespent\",\"name\"\
+            :\"\u03A3 Time Spent\",\"custom\":false,\"orderable\":false,\"navigable\"\
+            :true,\"searchable\":false,\"clauseNames\":[],\"schema\":{\"type\":\"number\"\
+            ,\"system\":\"aggregatetimespent\"}},{\"id\":\"resolution\",\"name\":\"Resolution\"\
+            ,\"custom\":false,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"resolution\"],\"schema\":{\"type\":\"resolution\",\"system\"\
+            :\"resolution\"}},{\"id\":\"customfield_10104\",\"name\":\"Epic Color\",\"\
+            custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"cf[10104]\",\"Epic
+            Color\"],\"schema\":{\"type\":\"string\"\
+            ,\"custom\":\"com.pyxis.greenhopper.jira:gh-epic-color\",\"customId\":10104}},{\"\
+            id\":\"customfield_10105\",\"name\":\"Rank\",\"custom\":true,\"orderable\"\
+            :true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"cf[10105]\"\
+            ,\"Rank\"],\"schema\":{\"type\":\"any\",\"custom\":\"com.pyxis.greenhopper.jira:gh-lexo-rank\"\
+            ,\"customId\":10105}},{\"id\":\"customfield_10106\",\"name\":\"Story
+            Points\"\
+            ,\"custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"cf[10106]\",\"Story
+            Points\"],\"schema\":{\"type\":\"number\"\
+            ,\"custom\":\"com.atlassian.jira.plugin.system.customfieldtypes:float\",\"\
+            customId\":10106}},{\"id\":\"resolutiondate\",\"name\":\"Resolved\",\"custom\"\
+            :false,\"orderable\":false,\"navigable\":true,\"searchable\":true,\"clauseNames\"\
+            :[\"resolutiondate\",\"resolved\"],\"schema\":{\"type\":\"datetime\",\"system\"\
+            :\"resolutiondate\"}},{\"id\":\"workratio\",\"name\":\"Work
+            Ratio\",\"custom\"\
+            :false,\"orderable\":false,\"navigable\":true,\"searchable\":true,\"clauseNames\"\
+            :[\"workratio\"],\"schema\":{\"type\":\"number\",\"system\":\"workratio\"\
+            }},{\"id\":\"lastViewed\",\"name\":\"Last
+            Viewed\",\"custom\":false,\"orderable\"\
+            :false,\"navigable\":true,\"searchable\":false,\"clauseNames\":[\"lastViewed\"\
+            ],\"schema\":{\"type\":\"datetime\",\"system\":\"lastViewed\"}},{\"id\":\"\
+            watches\",\"name\":\"Watchers\",\"custom\":false,\"orderable\":false,\"navigable\"\
+            :true,\"searchable\":false,\"clauseNames\":[\"watchers\"],\"schema\":{\"type\"\
+            :\"watches\",\"system\":\"watches\"}},{\"id\":\"thumbnail\",\"name\":\"Images\"\
+            ,\"custom\":false,\"orderable\":false,\"navigable\":true,\"searchable\":false,\"\
+            clauseNames\":[]},{\"id\":\"created\",\"name\":\"Created\",\"custom\":false,\"\
+            orderable\":false,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"\
+            created\",\"createdDate\"],\"schema\":{\"type\":\"datetime\",\"system\":\"\
+            created\"}},{\"id\":\"priority\",\"name\":\"Priority\",\"custom\":false,\"\
+            orderable\":true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"\
+            priority\"],\"schema\":{\"type\":\"priority\",\"system\":\"priority\"}},{\"\
+            id\":\"customfield_10100\",\"name\":\"Sprint\",\"custom\":true,\"orderable\"\
+            :true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"cf[10100]\"\
+            ,\"Sprint\"],\"schema\":{\"type\":\"array\",\"items\":\"string\",\"custom\"\
+            :\"com.pyxis.greenhopper.jira:gh-sprint\",\"customId\":10100}},{\"id\":\"\
+            customfield_10101\",\"name\":\"Epic
+            Link\",\"custom\":true,\"orderable\":true,\"\
+            navigable\":true,\"searchable\":true,\"clauseNames\":[\"cf[10101]\",\"Epic\
+            \
+            Link\"],\"schema\":{\"type\":\"any\",\"custom\":\"com.pyxis.greenhopper.jira:gh-epic-link\"\
+            ,\"customId\":10101}},{\"id\":\"customfield_10102\",\"name\":\"Epic
+            Status\"\
+            ,\"custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"cf[10102]\",\"Epic
+            Status\"],\"schema\":{\"type\":\"option\"\
+            ,\"custom\":\"com.pyxis.greenhopper.jira:gh-epic-status\",\"customId\":10102}},{\"\
+            id\":\"labels\",\"name\":\"Labels\",\"custom\":false,\"orderable\":true,\"\
+            navigable\":true,\"searchable\":true,\"clauseNames\":[\"labels\"],\"schema\"\
+            :{\"type\":\"array\",\"items\":\"string\",\"system\":\"labels\"}},{\"id\"\
+            :\"customfield_10103\",\"name\":\"Epic Name\",\"custom\":true,\"orderable\"\
+            :true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"cf[10103]\"\
+            ,\"Epic
+            Name\"],\"schema\":{\"type\":\"string\",\"custom\":\"com.pyxis.greenhopper.jira:gh-epic-label\"\
+            ,\"customId\":10103}},{\"id\":\"timeestimate\",\"name\":\"Remaining
+            Estimate\"\
+            ,\"custom\":false,\"orderable\":false,\"navigable\":true,\"searchable\":false,\"\
+            clauseNames\":[\"remainingEstimate\",\"timeestimate\"],\"schema\":{\"type\"\
+            :\"number\",\"system\":\"timeestimate\"}},{\"id\":\"aggregatetimeoriginalestimate\"\
+            ,\"name\":\"\u03A3 Original
+            Estimate\",\"custom\":false,\"orderable\":false,\"\
+            navigable\":true,\"searchable\":false,\"clauseNames\":[],\"schema\":{\"type\"\
+            :\"number\",\"system\":\"aggregatetimeoriginalestimate\"}},{\"id\":\"versions\"\
+            ,\"name\":\"Affects
+            Version/s\",\"custom\":false,\"orderable\":true,\"navigable\"\
+            :true,\"searchable\":true,\"clauseNames\":[\"affectedVersion\"],\"schema\"\
+            :{\"type\":\"array\",\"items\":\"version\",\"system\":\"versions\"}},{\"id\"\
+            :\"issuelinks\",\"name\":\"Linked Issues\",\"custom\":false,\"orderable\"\
+            :true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[],\"schema\"\
+            :{\"type\":\"array\",\"items\":\"issuelinks\",\"system\":\"issuelinks\"}},{\"\
+            id\":\"assignee\",\"name\":\"Assignee\",\"custom\":false,\"orderable\":true,\"\
+            navigable\":true,\"searchable\":true,\"clauseNames\":[\"assignee\"],\"schema\"\
+            :{\"type\":\"user\",\"system\":\"assignee\"}},{\"id\":\"updated\",\"name\"\
+            :\"Updated\",\"custom\":false,\"orderable\":false,\"navigable\":true,\"searchable\"\
+            :true,\"clauseNames\":[\"updated\",\"updatedDate\"],\"schema\":{\"type\":\"\
+            datetime\",\"system\":\"updated\"}},{\"id\":\"status\",\"name\":\"Status\"\
+            ,\"custom\":false,\"orderable\":false,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"status\"],\"schema\":{\"type\":\"status\",\"system\":\"status\"\
+            }},{\"id\":\"components\",\"name\":\"Component/s\",\"custom\":false,\"orderable\"\
+            :true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"component\"\
+            ],\"schema\":{\"type\":\"array\",\"items\":\"component\",\"system\":\"components\"\
+            }},{\"id\":\"issuekey\",\"name\":\"Key\",\"custom\":false,\"orderable\":false,\"\
+            navigable\":true,\"searchable\":false,\"clauseNames\":[\"id\",\"issue\",\"\
+            issuekey\",\"key\"]},{\"id\":\"timeoriginalestimate\",\"name\":\"Original\
+            \
+            Estimate\",\"custom\":false,\"orderable\":false,\"navigable\":true,\"searchable\"\
+            :false,\"clauseNames\":[\"originalEstimate\",\"timeoriginalestimate\"],\"\
+            schema\":{\"type\":\"number\",\"system\":\"timeoriginalestimate\"}},{\"id\"\
+            :\"description\",\"name\":\"Description\",\"custom\":false,\"orderable\":true,\"\
+            navigable\":true,\"searchable\":true,\"clauseNames\":[\"description\"],\"\
+            schema\":{\"type\":\"string\",\"system\":\"description\"}},{\"id\":\"timetracking\"\
+            ,\"name\":\"Time
+            Tracking\",\"custom\":false,\"orderable\":true,\"navigable\"\
+            :false,\"searchable\":true,\"clauseNames\":[],\"schema\":{\"type\":\"timetracking\"\
+            ,\"system\":\"timetracking\"}},{\"id\":\"customfield_10203\",\"name\":\"Organizations\"\
+            ,\"custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"cf[10203]\",\"Organizations\"],\"schema\":{\"type\":\"array\"\
+            ,\"items\":\"sd-customerorganization\",\"custom\":\"com.atlassian.servicedesk:sd-customer-organizations\"\
+            ,\"customId\":10203}},{\"id\":\"customfield_10204\",\"name\":\"Satisfaction\"\
+            ,\"custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"cf[10204]\",\"Satisfaction\"],\"schema\":{\"type\":\"any\"\
+            ,\"custom\":\"com.atlassian.servicedesk:sd-request-feedback\",\"customId\"\
+            :10204}},{\"id\":\"security\",\"name\":\"Security
+            Level\",\"custom\":false,\"\
+            orderable\":true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"\
+            level\"],\"schema\":{\"type\":\"securitylevel\",\"system\":\"security\"}},{\"\
+            id\":\"customfield_10205\",\"name\":\"Satisfaction
+            date\",\"custom\":true,\"\
+            orderable\":true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"\
+            cf[10205]\",\"Satisfaction
+            date\"],\"schema\":{\"type\":\"datetime\",\"custom\"\
+            :\"com.atlassian.servicedesk:sd-request-feedback-date\",\"customId\":10205}},{\"\
+            id\":\"customfield_10206\",\"name\":\"Approvers\",\"custom\":true,\"orderable\"\
+            :true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"Approvers\"\
+            ,\"cf[10206]\"],\"schema\":{\"type\":\"array\",\"items\":\"user\",\"custom\"\
+            :\"com.atlassian.jira.plugin.system.customfieldtypes:multiuserpicker\",\"\
+            customId\":10206}},{\"id\":\"attachment\",\"name\":\"Attachment\",\"custom\"\
+            :false,\"orderable\":true,\"navigable\":false,\"searchable\":true,\"clauseNames\"\
+            :[\"attachments\"],\"schema\":{\"type\":\"array\",\"items\":\"attachment\"\
+            ,\"system\":\"attachment\"}},{\"id\":\"aggregatetimeestimate\",\"name\":\"\
+            \u03A3 Remaining
+            Estimate\",\"custom\":false,\"orderable\":false,\"navigable\"\
+            :true,\"searchable\":false,\"clauseNames\":[],\"schema\":{\"type\":\"number\"\
+            ,\"system\":\"aggregatetimeestimate\"}},{\"id\":\"customfield_10207\",\"name\"\
+            :\"Time to
+            resolution\",\"custom\":true,\"orderable\":true,\"navigable\":true,\"\
+            searchable\":true,\"clauseNames\":[\"cf[10207]\",\"Time to resolution\"],\"\
+            schema\":{\"type\":\"sd-servicelevelagreement\",\"custom\":\"com.atlassian.servicedesk:sd-sla-field\"\
+            ,\"customId\":10207}},{\"id\":\"customfield_10208\",\"name\":\"Time to
+            first\
+            \
+            response\",\"custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\"\
+            :true,\"clauseNames\":[\"cf[10208]\",\"Time to first response\"],\"schema\"\
+            :{\"type\":\"sd-servicelevelagreement\",\"custom\":\"com.atlassian.servicedesk:sd-sla-field\"\
+            ,\"customId\":10208}},{\"id\":\"summary\",\"name\":\"Summary\",\"custom\"\
+            :false,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"clauseNames\"\
+            :[\"summary\"],\"schema\":{\"type\":\"string\",\"system\":\"summary\"}},{\"\
+            id\":\"creator\",\"name\":\"Creator\",\"custom\":false,\"orderable\":false,\"\
+            navigable\":true,\"searchable\":true,\"clauseNames\":[\"creator\"],\"schema\"\
+            :{\"type\":\"user\",\"system\":\"creator\"}},{\"id\":\"subtasks\",\"name\"\
+            :\"Sub-Tasks\",\"custom\":false,\"orderable\":false,\"navigable\":true,\"\
+            searchable\":false,\"clauseNames\":[\"subtasks\"],\"schema\":{\"type\":\"\
+            array\",\"items\":\"issuelinks\",\"system\":\"subtasks\"}},{\"id\":\"reporter\"\
+            ,\"name\":\"Reporter\",\"custom\":false,\"orderable\":true,\"navigable\":true,\"\
+            searchable\":true,\"clauseNames\":[\"reporter\"],\"schema\":{\"type\":\"user\"\
+            ,\"system\":\"reporter\"}},{\"id\":\"aggregateprogress\",\"name\":\"\u03A3\
+            \
+            Progress\",\"custom\":false,\"orderable\":false,\"navigable\":true,\"searchable\"\
+            :false,\"clauseNames\":[],\"schema\":{\"type\":\"progress\",\"system\":\"\
+            aggregateprogress\"}},{\"id\":\"customfield_10000\",\"name\":\"Development\"\
+            ,\"custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"cf[10000]\",\"Development\"],\"schema\":{\"type\":\"any\"\
+            ,\"custom\":\"com.atlassian.jira.plugins.jira-development-integration-plugin:devsummary\"\
+            ,\"customId\":10000}},{\"id\":\"customfield_10200\",\"name\":\"Approvals\"\
+            ,\"custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"Approvals\",\"cf[10200]\"],\"schema\":{\"type\":\"sd-approvals\"\
+            ,\"custom\":\"com.atlassian.servicedesk.approvals-plugin:sd-approvals\",\"\
+            customId\":10200}},{\"id\":\"customfield_10201\",\"name\":\"Request
+            participants\"\
+            ,\"custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"cf[10201]\",\"Request participants\"],\"schema\":{\"type\"\
+            :\"array\",\"items\":\"user\",\"custom\":\"com.atlassian.servicedesk:sd-request-participants\"\
+            ,\"customId\":10201}},{\"id\":\"customfield_10202\",\"name\":\"Customer
+            Request\
+            \
+            Type\",\"custom\":true,\"orderable\":true,\"navigable\":true,\"searchable\"\
+            :true,\"clauseNames\":[\"cf[10202]\",\"Customer Request Type\"],\"schema\"\
+            :{\"type\":\"sd-customerrequesttype\",\"custom\":\"com.atlassian.servicedesk:vp-origin\"\
+            ,\"customId\":10202}},{\"id\":\"environment\",\"name\":\"Environment\",\"\
+            custom\":false,\"orderable\":true,\"navigable\":true,\"searchable\":true,\"\
+            clauseNames\":[\"environment\"],\"schema\":{\"type\":\"string\",\"system\"\
+            :\"environment\"}},{\"id\":\"duedate\",\"name\":\"Due
+            Date\",\"custom\":false,\"\
+            orderable\":true,\"navigable\":true,\"searchable\":true,\"clauseNames\":[\"\
+            due\",\"duedate\"],\"schema\":{\"type\":\"date\",\"system\":\"duedate\"}},{\"\
+            id\":\"progress\",\"name\":\"Progress\",\"custom\":false,\"orderable\":false,\"\
+            navigable\":true,\"searchable\":false,\"clauseNames\":[\"progress\"],\"schema\"\
+            :{\"type\":\"progress\",\"system\":\"progress\"}},{\"id\":\"comment\",\"name\"\
+            :\"Comment\",\"custom\":false,\"orderable\":true,\"navigable\":false,\"searchable\"\
+            :true,\"clauseNames\":[\"comment\"],\"schema\":{\"type\":\"comments-page\"\
+            ,\"system\":\"comment\"}},{\"id\":\"votes\",\"name\":\"Votes\",\"custom\"\
+            :false,\"orderable\":false,\"navigable\":true,\"searchable\":false,\"clauseNames\"\
+            :[\"votes\"],\"schema\":{\"type\":\"votes\",\"system\":\"votes\"}},{\"id\"\
+            :\"worklog\",\"name\":\"Log Work\",\"custom\":false,\"orderable\":true,\"\
+            navigable\":false,\"searchable\":true,\"clauseNames\":[],\"schema\":{\"type\"\
+            :\"array\",\"items\":\"worklog\",\"system\":\"worklog\"}}]"}
+      headers:
+        Cache-Control: ["no-cache, no-store, no-transform"]
+        Content-Security-Policy: [frame-ancestors 'self']
+        Content-Type: [application/json;charset=UTF-8]
+        Date: ["Tue, 09 Apr 2019 07:34:59 GMT"]
+        Set-Cookie: [JSESSIONID=02595F6221A3A7FC73A9B1C5FA665EFB; Path=/; HttpOnly]
+        Transfer-Encoding: [chunked]
+        Vary: [User-Agent]
+        X-AREQUESTID: [454x2283x1]
+        X-ASEN: [SEN-L13384799]
+        X-ASESSIONID: [1p1fqss]
+        X-AUSERNAME: [gbaconnier]
+        X-Content-Type-Options: [nosniff]
+        X-Frame-Options: [SAMEORIGIN]
+        X-Seraph-LoginReason: [OK]
+        X-XSS-Protection: [1; mode=block]
+        content-length: ["12093"]
+      status: {code: 200, message: ""}
+  - request:
+      body: null
+      headers:
+        Accept:
+          - !!binary |
+            YXBwbGljYXRpb24vanNvbiwqLio7cT0wLjk=
+        Accept-Encoding:
+          - !!binary |
+            Z3ppcCwgZGVmbGF0ZQ==
+        Cache-Control:
+          - !!binary |
+            bm8tY2FjaGU=
+        Connection:
+          - !!binary |
+            a2VlcC1hbGl2ZQ==
+        Content-Type:
+          - !!binary |
+            YXBwbGljYXRpb24vanNvbg==
+        Cookie:
+          - !!binary |
+            YXRsYXNzaWFuLnhzcmYudG9rZW49QllHMy02U1BGLTBVTTEtMkxCT18wODBmNWIzMzAyYWFmMDMy
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+            NzNBOUIxQzVGQTY2NUVGQg==
+        User-Agent:
+          - !!binary |
+            cHl0aG9uLXJlcXVlc3RzLzIuMjEuMA==
+        X-Atlassian-Token:
+          - !!binary |
+            bm8tY2hlY2s=
+        x-experimentalapi:
+          - !!binary |
+            b3B0LWlu
+      method: GET
+      uri: http://jira:8080/rest/servicedeskapi/organization/55
+    response:
+      body:
+        {
+          string: '{"id":"55","name":"org25","_links":{"self":"http://jira:8080/rest/servicedeskapi/organization/55"}}',
+        }
+      headers:
+        Cache-Control: ["no-cache, no-store, no-transform"]
+        Content-Security-Policy: [frame-ancestors 'self']
+        Content-Type: [application/json;charset=UTF-8]
+        Date: ["Tue, 09 Apr 2019 07:34:59 GMT"]
+        Set-Cookie: [JSESSIONID=D7428E3CFDC83DBBD4214E6A9EECF1F9; Path=/; HttpOnly]
+        Transfer-Encoding: [chunked]
+        Vary: [User-Agent]
+        X-AREQUESTID: [454x2284x1]
+        X-ASEN: [SEN-L13384799]
+        X-ASESSIONID: [n37ugs]
+        X-AUSERNAME: [gbaconnier]
+        X-Content-Type-Options: [nosniff]
+        X-Frame-Options: [SAMEORIGIN]
+        X-Seraph-LoginReason: [OK]
+        X-XSS-Protection: [1; mode=block]
+        content-length: ["99"]
+      status: {code: 200, message: ""}
+version: 1
diff --git a/connector_jira_servicedesk/tests/test_import_organization.py b/connector_jira_servicedesk/tests/test_import_organization.py
new file mode 100644
index 00000000..a5470fc2
--- /dev/null
+++ b/connector_jira_servicedesk/tests/test_import_organization.py
@@ -0,0 +1,56 @@
+# Copyright 2019-2021 Camptocamp SA
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+from odoo.addons.connector_jira.tests.common import JiraSavepointCase
+
+from .common import recorder
+
+
+class TestImportOrganization(JiraSavepointCase):
+    @recorder.use_cassette
+    def test_import_organization_batch(self):
+        """Batch import of organizations
+
+        This is a direct import of all organizations, without using
+        individual jobs.
+        """
+        organizations = self.env["jira.organization"].search([])
+        self.assertEqual(len(organizations), 0)
+        self.env["jira.organization"].import_batch(self.backend_record,)
+        organizations = self.env["jira.organization"].search([])
+        # ensure that we have more than 50 records which
+        # is the pagination of the REST API
+        self.assertEqual(len(organizations), 60)
+
+    def test_import_organization_from_record(self):
+        """Import one organization from a records
+
+        The batch import directly pass the record because it gets
+        all the data at once from the API.
+        """
+        binding = self.env["jira.organization"].create(
+            {
+                "backend_id": self.backend_record.id,
+                "external_id": "55",
+                "name": "dummy",
+            }
+        )
+        binding.import_record(
+            self.backend_record, "55", record={"id": "55", "name": "new name"},
+        )
+        self.assertEqual(binding.name, "new name")
+
+    @recorder.use_cassette
+    def test_import_organization_from_api_call(self):
+        """Import one organization from a call to the API"""
+        binding = self.env["jira.organization"].create(
+            {
+                "backend_id": self.backend_record.id,
+                "external_id": "55",
+                "name": "dummy",
+            }
+        )
+        binding.import_record(
+            self.backend_record, "55",
+        )
+        self.assertEqual(binding.name, "org25")
diff --git a/connector_jira_servicedesk/views/jira_backend_views.xml b/connector_jira_servicedesk/views/jira_backend_views.xml
new file mode 100644
index 00000000..97158224
--- /dev/null
+++ b/connector_jira_servicedesk/views/jira_backend_views.xml
@@ -0,0 +1,62 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <!-- Backend -->
+    <record id="view_jira_backend_form" model="ir.ui.view">
+        <field name="name">jira.backend.form</field>
+        <field name="model">jira.backend</field>
+        <field name="inherit_id" ref="connector_jira.view_jira_backend_form" />
+        <field name="arch" type="xml">
+            <xpath expr="(//page[@name='import']/group)[last()]" position="after">
+                <group>
+                    <div>
+                        <label
+                            for="import_organization"
+                            string="Import Organizations"
+                            class="oe_inline"
+                        />
+                    </div>
+                    <button
+                        name="import_organization"
+                        type="object"
+                        class="oe_highlight"
+                        string="Run"
+                    />
+                </group>
+            </xpath>
+            <xpath expr="//page[@name='issue_type']" position="after">
+                <page name="organization" string="Organizations" states="running">
+                    <field name="organization_ids">
+                        <tree string="Jira Organization" create="0" delete="0" edit="0">
+                            <field name="name" />
+                        </tree>
+                        <form string="Jira Organization" create="0" delete="0" edit="0">
+                            <group>
+                                <field name="name" />
+                            </group>
+                        </form>
+                    </field>
+                </page>
+            </xpath>
+            <xpath
+                expr="(//page[@name='advanced_configuration']/group)[last()]"
+                position="after"
+            >
+                <group col="4">
+                    <field name="organization_field_name" />
+                    <button
+                        name="activate_organization"
+                        type="object"
+                        string="Configure Organization"
+                        class="oe_inline"
+                        attrs="{'invisible': [('state', '=', 'authenticate')]}"
+                    />
+                    <p class="oe_grey oe_inline">
+                        Activate the synchronization of the Organization field.
+            Only on JIRA ServiceDesk. The field contains the name of
+            the JIRA custom field that contains the Organization.
+                    </p>
+                </group>
+            </xpath>
+        </field>
+    </record>
+</odoo>
diff --git a/connector_jira_servicedesk/views/project_link_jira_views.xml b/connector_jira_servicedesk/views/project_link_jira_views.xml
new file mode 100644
index 00000000..3937139e
--- /dev/null
+++ b/connector_jira_servicedesk/views/project_link_jira_views.xml
@@ -0,0 +1,33 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="project_link_jira_form" model="ir.ui.view">
+        <field name="name">project.link.jira.form</field>
+        <field name="model">project.link.jira</field>
+        <field name="inherit_id" ref="connector_jira.project_link_jira_form" />
+        <field name="arch" type="xml">
+            <group name="export_config" position="after">
+                <group
+                    name="link_organizations"
+                    attrs="{'invisible': [('state', '!=', 'link_organizations')]}"
+                >
+                    <field
+                        name="organization_ids"
+                        widget="many2many_tags"
+                        options="{'no_create': True}"
+                    />
+                    <div colspan="2">
+                        <p class="oe_grey oe_inline">
+                            The organizations you choose will define how the tasks and
+                            worklogs are attached to the project.
+              If a task is assigned to an organization, it will be assigned
+              to an Odoo project linked to the JIRA project only if the
+              organization match. If no project with an organization exists,
+              the task will be assigned to a linked project without organization.
+              If no such project exists in Odoo, the task is ignored.
+                        </p>
+                    </div>
+                </group>
+            </group>
+        </field>
+    </record>
+</odoo>
diff --git a/connector_jira_servicedesk/views/project_project_views.xml b/connector_jira_servicedesk/views/project_project_views.xml
new file mode 100644
index 00000000..de8dabab
--- /dev/null
+++ b/connector_jira_servicedesk/views/project_project_views.xml
@@ -0,0 +1,39 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="view_jira_project_project_form" model="ir.ui.view">
+        <field name="name">jira.project.project.form</field>
+        <field name="model">jira.project.project</field>
+        <field name="inherit_id" ref="connector_jira.view_jira_project_project_form" />
+        <field name="arch" type="xml">
+            <field name="external_id" position="after">
+                <field
+                    name="organization_ids"
+                    widget="many2many_tags"
+                    options="{'no_create': True}"
+                />
+            </field>
+            <field name="project_type" position="after">
+                <field
+                    name="servicedesk_customer_portal_number"
+                    attrs="{'invisible': [('project_type', '!=', 'service_desk')]}"
+                />
+            </field>
+        </field>
+    </record>
+    <record id="view_jira_project_project_tree" model="ir.ui.view">
+        <field name="name">jira.project.project.tree</field>
+        <field name="model">jira.project.project</field>
+        <field name="inherit_id" ref="connector_jira.view_jira_project_project_tree" />
+        <field name="arch" type="xml">
+            <field name="external_id" position="after">
+                <field name="organization_ids" />
+            </field>
+            <field name="project_type" position="after">
+                <field
+                    name="servicedesk_customer_portal_number"
+                    attrs="{'invisible': [('project_type', '!=', 'service_desk')]}"
+                />
+            </field>
+        </field>
+    </record>
+</odoo>
diff --git a/setup/connector_jira_servicedesk/odoo/addons/connector_jira_servicedesk b/setup/connector_jira_servicedesk/odoo/addons/connector_jira_servicedesk
new file mode 120000
index 00000000..bef03112
--- /dev/null
+++ b/setup/connector_jira_servicedesk/odoo/addons/connector_jira_servicedesk
@@ -0,0 +1 @@
+../../../../connector_jira_servicedesk
\ No newline at end of file
diff --git a/setup/connector_jira_servicedesk/setup.py b/setup/connector_jira_servicedesk/setup.py
new file mode 100644
index 00000000..28c57bb6
--- /dev/null
+++ b/setup/connector_jira_servicedesk/setup.py
@@ -0,0 +1,6 @@
+import setuptools
+
+setuptools.setup(
+    setup_requires=['setuptools-odoo'],
+    odoo_addon=True,
+)