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Contribution Guidelines

This document outlines what you need to know before creating tickets or creating pull requests.


Issues, Tickets, however you may call them

Please read the following instructions fully and follow them. You can help the project tremendously this way: not only do you help the maintainers to address problems in a timely manner but also keep it possible for them to fix bugs, add new and improve on existing functionality instead of doing nothing but ticket management.

Ticket flow chart

No matter what kind of ticket you create, never mix two or more "ticket reasons" into one ticket: One ticket per bug, request, brainstorming thread please.

👉 Note

A bot is in place that monitors new tickets, automatically categorizes them and checks new bug reports for usage of the provided template. That bot will only bother you if you open a ticket that appears to be a bug (no [Request] in the title) without the complete template, and it will do that only to ensure that all information needed to solve the issue is available for the maintainers to directly start tackling that problem.

How to file a bug report

If you encounter an issue with OctoPrint, you are welcome to submit a bug report.

Before you do that for the first time though please take a moment to read the following section completely and also follow the instructions in the "new issue" form. Thank you! :)

What should I do before submitting a bug report?

  1. Make sure you are at the right location. This is the bug tracker of the official version of OctoPrint, which is the 3D print server and corresponding web interface itself.

    OctoPrint doesn't manage your network connection or your webcam nor can it fix your printer not getting detected as a serial interface - if you have any kinds of problems with that, get in touch on the community forum.

    This is not the bug tracker of OctoPi, which is the preconfigured Raspberry Pi image including OctoPrint among other things - that one can be found here. If you have any kind of specific issue with how the OctoPi system is setup, go there please.

    This is also not the bug tracker of any OctoPrint Plugins you might have installed. Report any issues with those in their corresponding bug tracker (probably linked to from the plugin's homepage).

    Finally, this is also not the right bug tracker if you are running a forked version of OctoPrint. Seek help for such unofficial versions from the people maintaining them instead.

  2. Please make sure to test out the current version of OctoPrint to see whether the problem you are encountering still exists, and test without any third-party plugins enabled to make sure it's not a misbehaving plugin causing the issue at hand. For that please restart OctoPrint in safe mode, either by selecting "Restart OctoPrint in safe mode" from the "System" menu, or by starting OctoPrint from the command line with octoprint serve --safe. Then try to reproduce your issue. Find out more about safe mode in the docs.

    You might also want to try the current development version of OctoPrint (if you aren't already). Refer to the FAQ for information on how to do this.

  3. The problem still exists? Then please look through the existing tickets (use the search) to check if there already exists a report of the issue you are encountering. Sorting through duplicates of the same issue sometimes causes more work than fixing it. Take the time to filter through possible duplicates and be really sure that your problem definitely is a new one. Try more than one search query (e.g. do not only search for "timelapse" if you happen to run into an issue with your webcam, also search for "recording" etc). Do not only read the subject lines of tickets that look like they might be related, but also read the ticket itself!

    Very important: Please make absolutely sure that if you find a bug that looks like it is the same as your's, it actually behaves the same as your's. E.g. if someone gives steps to reproduce his bug that looks like your's, reproduce the bug like that if possible, and only add a "me too" if you actually can reproduce the same issue. Also provide all information like Systeminfo Bundle, additional logs & versions, different reproduction steps and whatever was additionally requested over the course of the ticket even if you "only" add to an existing ticket. The more information available regarding a bug, the higher the chances of reproducing and solving it. But "me too" on an actually unrelated ticket makes it more difficult due to on top of having to figure out the original problem there's now also a red herring interfering - so please be very diligent here!

If in doubt about any of the above - get in touch on the community forums instead of opening a ticket here. If you are actually running into a bug, we'll figure it out together there.

What should I include in a bug report?

First of all make sure your use a descriptive title. "It doesn't work" and similar unspecific complaints are NOT descriptive titles.

Always use the following template, even if only adding a "me too" to an existing ticket:


If not already done, please read the the Contribution Guidelines that
are linked to the right under "Helpful resources" > "Contributing".

Also read the FAQ:

This is a bug and feature tracker, please only use it to report bugs
or request features within OctoPrint (not OctoPi, not any OctoPrint
plugins and not unofficial OctoPrint versions).

Do not seek support here ("I need help with ...", "I have a
question ..."), that belongs on the community forum at, NOT here.

Mark requests with a "[Request]" prefix in the title please. For bug
reports fully fill out the bug reporting template (if you don't know
where to find some information - it's all described in the Contribution
Guidelines linked up there in the big yellow box).

When reporting a bug do NOT delete ANY lines from the template.

Make sure any bug you want to report is still present with the CURRENT
OctoPrint version and that it does not vanish when you start OctoPrint
in safe mode - how to do that is also explained in the Contribution
Guidelines linked up there in the big yellow box.

Thank you!

#### What were you doing?

Please be as specific as possible here. The maintainers will need to
reproduce your issue in order to fix it and that is not possible if they
don't know what you did to get it to happen in the first place.

Ideally provide exact steps to follow in order to reproduce your problem:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

If you encountered a problem with specific files of any sorts, make sure
to also include a link to a file with which to reproduce the problem.

#### What did you expect to happen?

#### What happened instead?

#### Did the same happen when running OctoPrint in safe mode?

Test if you can reproduce your problem in safe mode. You can find information
on how to enable safe mode in the Contribution Guidelines.

If you can't reproduce in safe mode, this is a bug with one of your
installed third party plugins. Don't open a ticket here!

If you can't test this in safe mode, state why.

#### Version of OctoPrint

Can be found in the lower left corner of the web interface. ALWAYS INCLUDE.

#### Printer model & used firmware incl. version

If applicable, always include if unsure.

#### Browser and version of browser, operating system running browser

If applicable, always include if unsure.

#### System Info Bundle

Directly uploaded here. ALWAYS INCLUDE.

The Contribution Guidelines tell you where to find that.

#### Link to contents of Javascript console in the browser

Directly uploaded here or on or
If applicable - always include if unsure or reporting UI issues.

The Contribution Guidelines tell you where to find that.

#### Screenshot(s)/video(s) showing the problem:

If applicable. Always include if unsure or reporting UI issues.

I have read the FAQ.

Provide the same kind and amount of information also when you are just adding on to an existing ticket!

Where can I find the System Info Bundle?

Please refer to this FAQ entry.

Where can I find which version and branch I'm on?

Please refer to this FAQ entry.

Where can I find those log files you keep talking about?

Please refer to this FAQ entry.

Where can I find my browser's error console?

See How to open the Javascript Console in different browsers

Setting up a development environment

See the corresponding chapter in the documentation. This also includes information on how to run the test suite and how to build the documentation, the bundled virtual printer plugin and OctoPrint's versioning and branching strategy.

Pull requests

  1. If you want to add a new feature to OctoPrint, please always first consider if it wouldn't be better suited for a plugin. As a general rule of thumb, any feature that is only of interest to a small sub group should be moved into a plugin. If the current plugin system doesn't allow you to implement your feature as a plugin, please get in touch on the forums to get the discussion going on how best to solve this in OctoPrint's plugin system - maybe that's the actual PR you have been waiting for to contribute :)

  2. If you plan to make any large or otherwise disruptive changes to the code or appearance, please get in touch on the forums first so that we can determine if it's a good time for your specific pull request. It might be that we're currently in the process of making heavy changes to the code locations you'd target as well, or your approach doesn't fit the general "project vision", and that would just cause unnecessary work and frustration for everyone or possibly get the PR rejected.

  3. Create your pull request from a custom branch on your end (e.g. improve/myNewFeature)[1].

  4. Create your pull request only against the maintenance or devel branch:

    • if it's a bug fix for a bug in the current stable version, an improvement of existing functionality or a small backwards compatible new feature (e.g. a new hook, a new config flag, ...): maintenance branch
    • if it's a bigger backwards compatible new feature: please get in touch first to avoid wasting work that doesn't match the current direction of the project or implement as a plugin.
    • if it's any breaking backwards incompatible change: devel branch. In case of big changes, get in touch first.
  5. Create one pull request per feature/bug fix.

  6. Make sure there are only relevant changes included in your PR. No changes to unrelated files, no additional files that don't belong (e.g. commits of your full virtual environment). Make sure your PR consists ideally of only one commit (use git's rebase and squash functionality).

  7. Make sure you follow the current coding style. This means:

    • Spaces for indenting and alignment, indentation width 4.
    • English language (code, variables, comments, ...)
    • Comments where necessary: Tell why the code does something like it does it, structure your code
    • Following the general architecture
    • If your PR needs to make changes to the Stylesheets, change the .less files from which the CSS is compiled.
    • Make sure you do not add dead code (e.g. commented out left-overs from experiments).
  8. Ensure your changes pass the existing unit tests. PRs that break those cannot be accepted. You can run the unit tests locally (after initial development environment setup with "develop" dependencies) by running


    in the OctoPrint checkout folder. An automatic build workflow is also setup so that if the tests should fail, your PR will be marked accordingly.

  9. Run the pre-commit check suite against your changes. You can run that (after initial development environment setup with "develop" dependencies) by running

    pre-commit run --hook-stage manual --all-files

    in the OctoPrint checkout folder. If you install the pre-commit hooks via pre-commit install (which you really should!) this will even be taken care of for you prior to committing.

    An automatic build workflow is in place that will run these checks - if they fail your PR will be marked accordingly.

  10. Test your changes thoroughly. That also means testing with usage scenarios you don't normally use. If you only test with your printer, test with the virtual printer and vice versa. State in your pull request how you tested your changes. Ideally add unit tests - OctoPrint severely lacks in that department, but we are trying to change that, so any new code already covered with a test suite helps a lot!

  11. In your pull request's description, state what your pull request does, as in, what feature does it implement, what bug does it fix. The more thoroughly you explain your intent behind the PR here, the higher the chances it will get merged fast. There is a template provided below that can help you here.

  12. Don't forget to add yourself to the AUTHORS file :)

Template to use for Pull Request descriptions:

#### What does this PR do and why is it necessary?

#### How was it tested? How can it be tested by the reviewer?

#### Any background context you want to provide?

#### What are the relevant tickets if any?

#### Screenshots (if appropriate)

#### Further notes

How is OctoPrint versioned?

See the corresponding chapter in the documentation.

What do the branches mean?

See the corresponding chapter in the documentation.


  • 2015-01-23: More guidelines for creating pull requests, support/questions redirected to Mailinglist/G+ community
  • 2015-01-27: Added another explicit link to the FAQ
  • 2015-07-07: Added step to add yourself to AUTHORS when creating a PR :)
  • 2015-12-01: Heavily reworked to include examples, better structure and all information in one document.
  • 2016-02-10: Added information about branch structure and versioning.
  • 2016-02-16: Added requirement to add information from template to existing tickets as well, explained issue with "me too" red herrings.
  • 2016-03-14: Some more requirements for PRs, and a PR template.
  • 2016-06-08: New prerelease and rc branches explained.
  • 2016-09-09: New rc/* branches explained.
  • 2016-09-23: Some more work on "How to file a bug report" based on recent experiences
  • 2017-01-25: Fixed a typo
  • 2017-03-09: Allow PRs against maintenance branch for bugs in stable.
  • 2017-03-10: Reproduce bugs in safe mode to make sure they are really caused by OctoPrint itself and not a misbehaving plugin.
  • 2017-03-27: Added safe mode section to ticket template.
  • 2017-11-22: Added note on how to run the unit tests
  • 2018-03-15: Link to new community forum and some clarifications re bug reporting
  • 2018-03-29: "Where to find version numbers" is now located on the FAQ
  • 2018-10-18: Allow PRs against maintenance branch for improvements and small new features, suggest getting in touch on the forum for larger changes
  • 2020-08-10: Update versioning scheme and PR instructions
  • 2020-09-23: Move branch & versioning into development docs
  • 2020-10-07: Introduce pre-commit
  • 2021-02-04: Issue forms! \o/
  • 2021-03-04: Correct issue forms link
  • 2021-04-27: Systeminfo Bundles! \o/


  • [1] - If you are wondering why, the problem is that anything that you add to your PR's branch will also become part of your PR, so if you create a PR from your version of devel chances are high you'll add changes to the PR that do not belong to the PR.