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Improve server down experience #5526

matt-richardson opened this issue May 1, 2019 · 2 comments


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commented May 1, 2019


  • I have searched open and closed issues to make sure it isn't already requested
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  • I have tagged the issue appropriately (area/*, kind/enhancement)

The enhancement

At the moment, we try for 20 seconds to connect to the Octopus Server, and if its down, we fail with a not very nice message.

for the first 20 seconds:


(note the lasso continues to animate)

This can happen if the Octopus server is down when the user tries to login.
This happens a lot during Octopus development, so this is at least partially an aid to development.

We should continue to retry, and show some detailed information in a subtle way.





Refresh the page manually


Relates to #5513


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commented May 3, 2019

Release Note: Improved how the Portal retries connecting when the Octopus Server is not contactable


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commented Aug 1, 2019

This thread has been automatically locked since there has not been any recent activity after it was closed. If you think you've found a related issue, please contact our support team so we can triage your issue, and make sure it's handled appropriately.

@lock lock bot locked as resolved and limited conversation to collaborators Aug 1, 2019
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