Application installation / deletion operations using File Handler 2.0 are not reflected in OneDrive for Business

[fbyuichi]

Category

• Question
• Documentation issue
• Bug

In the operation of the application using the technology of File Handler 2.0, a behavior that seems to be a Bug has occurred.
We are developing an application that uses the file handler 2.0 technology, but this behavior will affect the market release, so please take immediate action.

• 1 Outline of File Handler 2.0
  https://docs.microsoft.com/ja-jp/onedrive/developer/file-handlers/?view=odsp-graph-online

There are two behavior in 1) and 2) below, which are described below.

Expected or Desired Behavior

1. App installation

• A message indicating that the application installation was successful is displayed on the installation site.
• The app is reflected on the OneDrive for Business screen.
  (The icon to be linked with the file handler 2.0 technology, the application name on the "Open" menu list is displayed)

2. Delete application

• The deleted application is no longer displayed from the enterprise application screen of the Azure AD portal.
• The app disappears from the OneDrive for Business screen.
  (The icon to be linked with the technology of File Handler 2.0 and the application name on the "Open" menu list are no longer displayed.)

Observed Behavior

1. App installation
   -A message indicating that the application installation was successful is displayed on the installation site.
   -The app is not reflected on the OneDrive for Business screen.
   (The icon to be linked with the file handler 2.0 technology, the application name on the "Open" menu list is not displayed)

2. Delete application
   -The deleted application is no longer displayed from the enterprise application screen of the Azure AD portal.
   -The app remains displayed on the OneDrive for Business screen.
   (The icon to be linked with the technology of File Handler 2.0 and the application name on the "Open" menu list are still displayed)

Steps to Reproduce

1)App installation
At the application installation site under development by our company, install the application using the technology of File Handler 2.0.

• The above installation site is a verification environment that can only be accessed within our company, but since there are similar installation sites published by other companies, we could check the reproduction by an alternative method.

2. Delete application

• It is assumed that the app has already been installed in the Azure AD tenant to be confirmed.

1. Log in to the Azure AD portal as a user with administrator privileges.
2. Delete the application from the application list screen of the enterprise application.

Thank you.

[ ]: http://aka.ms/onedrive-api-issues
[x]: http://aka.ms/onedrive-api-issues

[ghost]

Thank you for your contribution to OneDrive API Docs. We will be triaging your incoming issue as soon as possible.

[ificator]

I don't see a difference between your expected and actual descriptions. But there is a known issue with file handler cache refreshing that may explain any "changes aren't applying" issues. It should be resolved in a week or so.

[fbyuichi]

I'm sorry about my mistake.
I corrected the description of Observed Behavior.
Thank you for your bug fix support.

[dvd95]

Hi @fbyuichi,
Any update on this issue?
I am still facing this on my tenant.

[ificator]

There's a fix rolling out as we speak - I would expect it to be mostly completed by the start of next week.

[ificator]

The fix should, for the most part, be rolled out now. Are folks seeing file handler updates refreshing as expected now?

[ghost]

This issue has been automatically marked as stale because it has marked as resolved but has not had any activity for 10 days. It will be closed if no further activity occurs within 10 days of this comment. Thank you for your contributions to OneDrive API Docs!

[dvd95]

Hi @ificator
It is working properly in my system now
Thank you for help

[ghost]

This issue has been automatically marked as stale because it has marked as resolved but has not had any activity for 10 days. It will be closed if no further activity occurs within 10 days of this comment. Thank you for your contributions to OneDrive API Docs!