diff --git a/README.md b/README.md index f50c0f3..99ca646 100644 --- a/README.md +++ b/README.md @@ -23,4 +23,6 @@ Visit the [OFDS development handbook](https://ofds-standard-development-handbook ## Contact -Please direct any correspondence to [info@opentelecomdata.net](mailto:info@opentelecomdata.net) +Please direct general correspondence to [info@opentelecomdata.net](mailto:info@opentelecomdata.net). + +For support with implementing the Open Fibre Data Standard, please contact [openfibre@opendataservices.coop](mailto:openfibre@opendataservices.coop). diff --git a/docs/history/changelog.md b/docs/history/changelog.md index 02567ec..c5efe66 100644 --- a/docs/history/changelog.md +++ b/docs/history/changelog.md @@ -16,6 +16,7 @@ Iterative improvements are made outside of the release cycle. They do not involv * [#184](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/184) - Fix broken schema browser. * [#196](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/196) - Add link to the OFDS Convert, Validate, Explore tool (CoVE). * [#197](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/197) - Update pull request template. +* [#201](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/201) - Add support page. * [#204](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/204) - Update GeoJSON examples. ## 0.1.0-beta - 2022-11-10 diff --git a/docs/index.md b/docs/index.md index da2c91b..940b18a 100644 --- a/docs/index.md +++ b/docs/index.md @@ -21,8 +21,13 @@ To learn how to publish and use open fibre data, read the [guidance](guidance/in For details of the OFDS data model and publication formats and for the specific rules that need to be followed to publish OFDS data, read the [reference](reference/index). +For information about how you can access support with publishing or using OFDS data, look at [getting help](support/index). + + For information about changes in each version of the OFDS, read the [history](history/index) +To find out about the policies and processes that govern the development of the OFDS, read the [governance](governance/index) page. + ```{eval-rst} .. toctree:: :maxdepth: 2 @@ -30,6 +35,7 @@ For information about changes in each version of the OFDS, read the [history](hi primer/index guidance/index reference/index + support/index history/index governance/index ``` diff --git a/docs/support/index.md b/docs/support/index.md new file mode 100644 index 0000000..ba73dd2 --- /dev/null +++ b/docs/support/index.md @@ -0,0 +1,25 @@ +# Getting Help + +This page describes how you can get help with publishing or using Open Fibre Data Standard (OFDS) data. + +## OFDS Support Team + +The OFDS Support Team is available to support you in publishing or using OFDS data and to assist in the ongoing development of the standard. + +If you are planning to publish or use OFDS data, then the OFDS Support Team is on-hand to offer advice and input, by: + +* Helping you identify approaches for converting data from your existing systems to OFDS +* Suggesting existing tools and services that can help you publish or use OFDS data +* Providing guidance on mapping your data structures to OFDS +* Giving you feedback on draft data files, and checking the structure of your data + +Support is delivered in collaboration with [Open Data Services Co-operative](https://opendataservices.coop). + +Through funding from the World Bank, this support is provided free of charge. + +Please e-mail [openfibre@opendataservices.coop](mailto:openfibre@opendataservices.coop) with your questions, and a member of the OFDS Support Team will be in touch with you soon. + +## OFDS Community + +You can contribute directly to public discussions about implementing the standard and give feedback on its development via the [discussion tracker](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/discussions). You can also [raise an issue](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/issues) to make a technical contribution. +