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Once it starts, the next moment it silently quits. #4117

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itagagaki opened this issue May 1, 2021 · 6 comments
Closed

Once it starts, the next moment it silently quits. #4117

itagagaki opened this issue May 1, 2021 · 6 comments
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stale This issue has not had any activity in 60 days :(

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@itagagaki
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Describe the bug
Once it starts, the next moment it silently quits.

Steps to reproduce the behavior:

  1. Launch OpenShot VIdeo Editor from Windows Start Menu
  2. It starts up and once the window appears, the next moment it silently quits.

System Details

  • OpenShot Version: 2.5.1
  • libopenshot Version: 0.2.5
  • Platform: Windows-10-10.0.19041 (Windows 10 Pro 20H2)
  • Processor: Intel64 Family 6 Model 165 Stepping 5, GenuineIntel (Intel Core i7-10700K)
  • Python version: 3.7.4
  • Qt5 version: 5.12.4
  • PyQt5 version: 5.12.3
  • Qt Detected Languages: ['ja-JP', 'en-US']
  • LANG Environment Variable:
  • LOCALE Environment Variable:
  • Daily Build: Skipped this step

ログファイル

  • openshot-qt.log (3 KB)
  • libopenshot.log: File too small or empty (not uploaded)

Exception / Stacktrace
No stacktrace found in log files

@sc0nway
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sc0nway commented May 1, 2021

Try resetting OpenShot to its default settings. Open File Explorer and delete the C:\Users(USERNAME).openshot_qt folder. Removing this folder removes settings and many things that can, in theory, become corrupt. OpenShot automatically recreates the folder with the default settings when you relaunch the program. This folder is not deleted when the program is uninstalled, so your previous settings are saved, often causing projects to fail.

@itagagaki
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Thanks for the response. I tried to launch OpenShot after deleting the .openshot_qt folder, but it still quit quietly. However, it worked fine the second time. This is the same as before; it works the second time, so I live with it. Hope to find out the cause.

@brimwats1
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I seem to be having a related issue, same Window sbuild and version—program immediately freezes and had to be forcequit. I deleted the folder, and it worked for a few seconds before showing a tutorial and freezing again
image

@stale
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stale bot commented Oct 30, 2021

Thank you so much for submitting an issue to help improve OpenShot Video Editor. We are sorry about this, but this particular issue has gone unnoticed for quite some time. To help keep the OpenShot GitHub Issue Tracker organized and focused, we must ensure that every issue is correctly labelled and triaged, to get the proper attention.

This issue will be closed, as it meets the following criteria:

  • No activity in the past 180 days
  • No one is assigned to this issue

We'd like to ask you to help us out and determine whether this issue should be reopened.

  • If this issue is reporting a bug, please can you attempt to reproduce on the latest daily build to help us to understand whether the bug still needs our attention.
  • If this issue is proposing a new feature, please can you verify whether the feature proposal is still relevant.

Thanks again for your help!

@stale stale bot added the stale This issue has not had any activity in 60 days :( label Oct 30, 2021
@DanPinGF
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DanPinGF commented Nov 11, 2021

I have a similar problem. It only crashes once or twice in a while when I start it up.

@stale stale bot removed the stale This issue has not had any activity in 60 days :( label Nov 12, 2021
@stale
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stale bot commented Jun 12, 2022

Thank you so much for submitting an issue to help improve OpenShot Video Editor. We are sorry about this, but this particular issue has gone unnoticed for quite some time. To help keep the OpenShot GitHub Issue Tracker organized and focused, we must ensure that every issue is correctly labelled and triaged, to get the proper attention.

This issue will be closed, as it meets the following criteria:

  • No activity in the past 180 days
  • No one is assigned to this issue

We'd like to ask you to help us out and determine whether this issue should be reopened.

  • If this issue is reporting a bug, please can you attempt to reproduce on the latest daily build to help us to understand whether the bug still needs our attention.
  • If this issue is proposing a new feature, please can you verify whether the feature proposal is still relevant.

Thanks again for your help!

@stale stale bot added the stale This issue has not had any activity in 60 days :( label Jun 12, 2022
@stale stale bot closed this as completed Jul 10, 2022
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