diff --git a/src/main/java/com/iemr/common/service/cti/CTIServiceImpl.java b/src/main/java/com/iemr/common/service/cti/CTIServiceImpl.java
index 9a792699..81d8953a 100644
--- a/src/main/java/com/iemr/common/service/cti/CTIServiceImpl.java
+++ b/src/main/java/com/iemr/common/service/cti/CTIServiceImpl.java
@@ -56,6 +56,7 @@
 import com.iemr.common.repository.callhandling.BeneficiaryCallRepository;
 import com.iemr.common.repository.callhandling.IEMRCalltypeRepositoryImplCustom;
 import com.iemr.common.utils.config.ConfigProperties;
+import com.iemr.common.utils.encryption.AESUtil;
 import com.iemr.common.utils.exception.IEMRException;
 import com.iemr.common.utils.http.HttpUtils;
 import com.iemr.common.utils.mapper.InputMapper;
@@ -81,6 +82,10 @@ public class CTIServiceImpl implements CTIService {
 	private static final String CUSTOM_API_FAILURE = "0";
 
 	private static final String DEFAULT_IP = "0.0.0.0";
+		
+	@Autowired
+	private AESUtil aesUtil;
+
 
 	@Autowired
 	private BeneficiaryCallRepository beneficiaryCallRepository;
@@ -290,9 +295,16 @@ public OutputResponse getLoginKey(String request, String ipAddress) throws IEMRE
 		String serverURL = ConfigProperties.getPropertyByName("cti-server-ip");
 		AgentLoginKey agentState = objectMapper.readValue(request, AgentLoginKey.class);
 
+		String decryptPassword = null;
+		
+		String passphrase = ConfigProperties.getPropertyByName("encryption.passphrase");
+			
+		decryptPassword = aesUtil.decrypt(passphrase, agentState.getPassword());
+				
+			
 		ctiURI = ctiURI.replace("CTI_SERVER", serverURL);
 		ctiURI = ctiURI.replace("USERNAME", (agentState.getUsername() != null) ? agentState.getUsername() : "");
-		ctiURI = ctiURI.replace("PASSWORD", (agentState.getPassword() != null) ? agentState.getPassword() : "");
+		ctiURI = ctiURI.replace("PASSWORD", (decryptPassword != null) ? decryptPassword : "");
 		logger.info("calling URL " + ctiURI);
 		ctiURI = ctiURI.replace("AGENT_IP", ipAddress);
 		String response = this.callUrl(ctiURI);// httpUtils.get(ctiURI);
diff --git a/src/main/resources/application.properties b/src/main/resources/application.properties
index d57801bd..427754c5 100644
--- a/src/main/resources/application.properties
+++ b/src/main/resources/application.properties
@@ -193,6 +193,9 @@ cti-server-ip=10.208.122.99
 cti-logger_base_url=http://10.208.122.99/logger
 sms-gateway-url =
 
+#Encryption passphrase used by AESUtil for decrypting CTI passwords.
+encryption.passphrase=Piramal12Piramal
+
 # Identity Config
 identity-api-url = http://localhost:8094/
 #Verify whether 1097 and identity are same?