back4app - i/o failure Code: 100

[Joelo14]

I cannot fetch data just with a specific function, I have 4 functions all works properly just one got mi i/o failure, here the stack trace:

com.parse.ParseRequest$ParseRequestException: i/o failure
at com.parse.ParseRequest.newTemporaryException(ParseRequest.java:290)
at com.parse.ParseRequest$2.then(ParseRequest.java:145)
at com.parse.ParseRequest$2.then(ParseRequest.java:139)
at bolts.Task$15.run(Task.java:917)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1113)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:588)
at java.lang.Thread.run(Thread.java:818)
Caused by: java.net.SocketTimeoutException: timeout
at com.android.okhttp.okio.Okio$3.newTimeoutException(Okio.java:207)
at com.android.okhttp.okio.AsyncTimeout.exit(AsyncTimeout.java:250)
at com.android.okhttp.okio.AsyncTimeout$2.read(AsyncTimeout.java:217)
at com.android.okhttp.okio.RealBufferedSource.indexOf(RealBufferedSource.java:306)
at com.android.okhttp.okio.RealBufferedSource.indexOf(RealBufferedSource.java:300)
at com.android.okhttp.okio.RealBufferedSource.readUtf8LineStrict(RealBufferedSource.java:196)
at com.android.okhttp.internal.http.HttpConnection.readResponse(HttpConnection.java:191)
at com.android.okhttp.internal.http.HttpTransport.readResponseHeaders(HttpTransport.java:80)
at com.android.okhttp.internal.http.HttpEngine.readNetworkResponse(HttpEngine.java:904)
at com.android.okhttp.internal.http.HttpEngine.readResponse(HttpEngine.java:788)
at com.android.okhttp.internal.huc.HttpURLConnectionImpl.execute(HttpURLConnectionImpl.java:443)
at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getResponse(HttpURLConnectionImpl.java:388)
at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getResponseCode(HttpURLConnectionImpl.java:501)
at com.android.okhttp.internal.huc.DelegatingHttpsURLConnection.getResponseCode(DelegatingHttpsURLConnection.java:105)
at com.android.okhttp.internal.huc.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java)
at com.parse.ParseURLConnectionHttpClient.getResponse(ParseURLConnectionHttpClient.java:106)
at com.parse.ParseURLConnectionHttpClient.executeInternal(ParseURLConnectionHttpClient.java:57)
at com.parse.ParseHttpClient$ParseNetworkInterceptorChain.proceed(ParseHttpClient.java:158)
at com.parse.ParsePlugins$1.intercept(ParsePlugins.java:115)
at com.parse.ParseHttpClient$ParseNetworkInterceptorChain.proceed(ParseHttpClient.java:147)
at com.parse.ParseHttpClient.execute(ParseHttpClient.java:122)
at com.parse.ParseRequest$3.then(ParseRequest.java:136)
at com.parse.ParseRequest$3.then(ParseRequest.java:133)
at bolts.Task$15.run(Task.java:917)
at bolts.BoltsExecutors$ImmediateExecutor.execute(BoltsExecutors.java:105)
at bolts.Task.completeAfterTask(Task.java:908)
at bolts.Task.continueWithTask(Task.java:715)
at bolts.Task.continueWithTask(Task.java:726)
at bolts.Task$13.then(Task.java:818)
at bolts.Task$13.then(Task.java:806)

bolts-tasks-1.4.0.
Parse-1.13.0

please help to find a solution.

[mlauwers-edentify]

I have received reports that some of my users are receiving the same i/o failure message (but I personally can't reproduce it). Did you ever find the cause or a solution?

[rogerhu]

Caused by: java.net.SocketTimeoutException: timeout -> that suggests an OkHttp network timeout. Can you add the ParseStethoInterceptor (http://guides.codepath.com/android/Configuring-a-Parse-Server#troubleshooting-parse-server) to try to see what's going on?

[Jawnnypoo]

I am sure this is just users who are offline, expecting the app to work (having no idea it needs internet access) This is a very common exception to see when a user is offline. Not really an issue with the Parse SDK itself.

[rogerhu]

So sounds like we can close then?

[Jawnnypoo]

Yes, this is a non-issue 👍