From 3cbf01be5b6a128debbffa2a7c3f71f17314a901 Mon Sep 17 00:00:00 2001 From: js07 <19861096+js07@users.noreply.github.com> Date: Fri, 15 Nov 2024 16:59:19 -0500 Subject: [PATCH 1/3] Trigger paused docs --- docs-v2/pages/troubleshooting.mdx | 6 ++++++ 1 file changed, 6 insertions(+) diff --git a/docs-v2/pages/troubleshooting.mdx b/docs-v2/pages/troubleshooting.mdx index b8d54c1d8ae9b..525cd419080fc 100644 --- a/docs-v2/pages/troubleshooting.mdx +++ b/docs-v2/pages/troubleshooting.mdx @@ -78,6 +78,12 @@ https://pipedream.com/sources/dc_abc123 Your source's ID is the value that starts with `dc_`. In this example: `dc_abc123`. +## Why is my trigger paused? + +On the Free tier, Pipedream automatically disables sources with a 100% error rate in the past 5 days. + +To troubleshoot, you can look at the errors in the [source](/sources/) logs, and may need to reconnect your account and reenable the source for it to run again. + ## Warnings Pipedream displays warnings below steps in certain conditions. These warnings do not stop the execution of your workflow, but can signal an issue you should be aware of. From c543ef31520c242ea37bdace98f84658f6d3e0aa Mon Sep 17 00:00:00 2001 From: js07 <19861096+js07@users.noreply.github.com> Date: Fri, 15 Nov 2024 18:01:52 -0500 Subject: [PATCH 2/3] update troubleshooting for paused trigger --- docs-v2/pages/troubleshooting.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs-v2/pages/troubleshooting.mdx b/docs-v2/pages/troubleshooting.mdx index 525cd419080fc..635f5f101a340 100644 --- a/docs-v2/pages/troubleshooting.mdx +++ b/docs-v2/pages/troubleshooting.mdx @@ -82,7 +82,7 @@ Your source's ID is the value that starts with `dc_`. In this example: `dc_abc12 On the Free tier, Pipedream automatically disables sources with a 100% error rate in the past 5 days. -To troubleshoot, you can look at the errors in the [source](/sources/) logs, and may need to reconnect your account and reenable the source for it to run again. +To troubleshoot, you can look at the errors in the [source](/sources/) logs, and may need to reconnect your account and reenable the source for it to run again. If the issue persists, please reach out in [the community](https://pipedream.com/support). ## Warnings From f64fbdcb557c48aa9215251dde7d1771408efc0d Mon Sep 17 00:00:00 2001 From: js07 <19861096+js07@users.noreply.github.com> Date: Fri, 15 Nov 2024 18:17:24 -0500 Subject: [PATCH 3/3] update wording based on review comment --- docs-v2/pages/troubleshooting.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/docs-v2/pages/troubleshooting.mdx b/docs-v2/pages/troubleshooting.mdx index 635f5f101a340..14e28d99d40b2 100644 --- a/docs-v2/pages/troubleshooting.mdx +++ b/docs-v2/pages/troubleshooting.mdx @@ -80,9 +80,9 @@ Your source's ID is the value that starts with `dc_`. In this example: `dc_abc12 ## Why is my trigger paused? -On the Free tier, Pipedream automatically disables sources with a 100% error rate in the past 5 days. +Pipedream automatically disables sources with a 100% error rate in the past 5 days for accounts on the Free plan. -To troubleshoot, you can look at the errors in the [source](/sources/) logs, and may need to reconnect your account and reenable the source for it to run again. If the issue persists, please reach out in [the community](https://pipedream.com/support). +To troubleshoot, you can look at the errors in the [source](/sources/) logs, and may need to reconnect your account and re-enable the source for it to run again. If the issue persists, please reach out in [the community](https://pipedream.com/support). ## Warnings