From 7cb15c973ae1f9a6b71fb097b02ebb9209d41a5e Mon Sep 17 00:00:00 2001
From: Michelle Bergeron <michelle.bergeron@gmail.com>
Date: Tue, 30 Sep 2025 12:29:12 -0400
Subject: [PATCH 1/2] download-attachment

---
 .../download-attachment.mjs                   | 74 +++++++++++++++++++
 components/freshdesk/package.json             |  2 +-
 2 files changed, 75 insertions(+), 1 deletion(-)
 create mode 100644 components/freshdesk/actions/download-attachment/download-attachment.mjs

diff --git a/components/freshdesk/actions/download-attachment/download-attachment.mjs b/components/freshdesk/actions/download-attachment/download-attachment.mjs
new file mode 100644
index 0000000000000..71ff17b5934de
--- /dev/null
+++ b/components/freshdesk/actions/download-attachment/download-attachment.mjs
@@ -0,0 +1,74 @@
+import freshdesk from "../../freshdesk.app.mjs";
+import { axios } from "@pipedream/platform";
+import fs from "fs";
+
+export default {
+  key: "freshdesk-download-attachment",
+  name: "Download Attachment",
+  description: "Download an attachment from a ticket. [See the documentation](https://developers.freshdesk.com/api/#view_a_ticket)",
+  version: "0.0.1",
+  type: "action",
+  props: {
+    freshdesk,
+    ticketId: {
+      propDefinition: [
+        freshdesk,
+        "ticketId",
+      ],
+    },
+    attachmentId: {
+      type: "integer",
+      label: "Attachment ID",
+      description: "The ID of the attachment to download",
+      async options() {
+        const attachments = await this.listTicketAttachments();
+        return attachments.map(({
+          id, name,
+        }) => ({
+          value: id,
+          label: name,
+        }));
+      },
+    },
+    syncDir: {
+      type: "dir",
+      accessMode: "write",
+      sync: true,
+    },
+  },
+  methods: {
+    async listTicketAttachments(opts = {}) {
+      const { attachments } = await this.freshdesk.getTicket({
+        ticketId: this.ticketId,
+        ...opts,
+      });
+      return attachments;
+    },
+  },
+  async run({ $ }) {
+    const attachments = await this.listTicketAttachments({
+      $,
+    });
+    const attachment = attachments.find(({ id }) => id === this.attachmentId);
+
+    const resppnse = await axios($, {
+      url: attachment.attachment_url,
+      responseType: "arraybuffer",
+    });
+
+    const rawcontent = resppnse.toString("base64");
+    const buffer = Buffer.from(rawcontent, "base64");
+    const downloadedFilepath = `/tmp/${attachment.name}`;
+    fs.writeFileSync(downloadedFilepath, buffer);
+
+    const filedata = [
+      attachment.name,
+      downloadedFilepath,
+    ];
+
+    return {
+      filedata,
+      attachment,
+    };
+  },
+};
diff --git a/components/freshdesk/package.json b/components/freshdesk/package.json
index a37abb1407f9a..6189aa3119732 100644
--- a/components/freshdesk/package.json
+++ b/components/freshdesk/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@pipedream/freshdesk",
-  "version": "0.4.0",
+  "version": "0.5.0",
   "description": "Pipedream Freshdesk Components",
   "main": "freshdesk.app.mjs",
   "keywords": [

From 5718d79b6b85e05bb832e33f3de6d4ab8855c77c Mon Sep 17 00:00:00 2001
From: Michelle Bergeron <michelle.bergeron@gmail.com>
Date: Tue, 30 Sep 2025 12:41:15 -0400
Subject: [PATCH 2/2] updates

---
 .../actions/download-attachment/download-attachment.mjs      | 5 ++---
 1 file changed, 2 insertions(+), 3 deletions(-)

diff --git a/components/freshdesk/actions/download-attachment/download-attachment.mjs b/components/freshdesk/actions/download-attachment/download-attachment.mjs
index 71ff17b5934de..e6b78803b51b5 100644
--- a/components/freshdesk/actions/download-attachment/download-attachment.mjs
+++ b/components/freshdesk/actions/download-attachment/download-attachment.mjs
@@ -51,13 +51,12 @@ export default {
     });
     const attachment = attachments.find(({ id }) => id === this.attachmentId);
 
-    const resppnse = await axios($, {
+    const response = await axios($, {
       url: attachment.attachment_url,
       responseType: "arraybuffer",
     });
 
-    const rawcontent = resppnse.toString("base64");
-    const buffer = Buffer.from(rawcontent, "base64");
+    const buffer = Buffer.from(response);
     const downloadedFilepath = `/tmp/${attachment.name}`;
     fs.writeFileSync(downloadedFilepath, buffer);