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Attempted to call function "idn_to_ascii" from the global namespace. #10640

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emeagenciadigital opened this Issue Sep 21, 2018 · 9 comments

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@emeagenciadigital
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emeagenciadigital commented Sep 21, 2018

Describe the bug
When creating new account or changin the order status we get error 500 on mail.php. We send emails by mailjet SMTP and testing of the email send works fine.

Attempted to call function "idn_to_ascii" from the global namespace.

To Reproduce
Steps to reproduce the behavior:

  1. Create a new account
    or
  2. Change order status to one that sends email

Screenshots

When changing order status:
error1

When Creating new account
error2

Additionnal information
PrestaShop version: 1.7.4.2
PHP version: 7.0.25

@khouloudbelguith

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khouloudbelguith commented Sep 24, 2018

Hi @emeagenciadigital,

This issue is occurred due to php-intl extension.
Could you please try to install it, it is required.
Thanks to check and feedback.

Best regards, Khouloud

@emeagenciadigital

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emeagenciadigital commented Sep 25, 2018

Hi,

Yes that work. Mark it as solve.

@khouloudbelguith

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khouloudbelguith commented Sep 26, 2018

Hi @emeagenciadigital,

Thanks for your feedback.
I close the issue, feel free to open a new one when needed.

Best regards, Khouloud

@khouloudbelguith khouloudbelguith added Fixed and removed NMI labels Sep 26, 2018

@o-Chamie-o

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o-Chamie-o commented Feb 1, 2019

I'm sorry but during the prestashop installation, no mention of that.

During the "system checking" prestashop should shout it out that the php-intl extention is needed.
Just a though ;)

@khouloudbelguith

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khouloudbelguith commented Feb 1, 2019

Hi @o-Chamie-o,

This check is added in the next release PS1.7.5.1.
Heres' the PR: #11937.
Thanks!

@fahmiimadd

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fahmiimadd commented Feb 21, 2019

thanks buddy, its really help

@alizeegtd

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alizeegtd commented Mar 19, 2019

I installed php-intl extension and I still have the problem, how can I check my configuration?

@khouloudbelguith

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khouloudbelguith commented Mar 19, 2019

Hi @alizeegtd,

This issue is currently closed, can you open a new one with more information about your configuration.
Thanks!

@nuonveyo

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nuonveyo commented Apr 10, 2019

I installed php-intl extension and I still have the problem, how can I check my configuration?

you have to make sure that "extension=php_intl.dll" is enable in php.ini

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