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It is not possible to edit the "Back office translations" in PrestaShop 1.7.6.0 #14733

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web-burn opened this issue Jul 18, 2019 · 61 comments

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@web-burn
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commented Jul 18, 2019

Hello,

I use the PrestaShop 1.7.6.0 and custom theme. In previous version 1.7.5.2 the "Back office translations" was editing fine. Now i can't edit the "Back office translations":

http://prntscr.com/ogrpk5

http://prntscr.com/ogrpt7

The text of error:

{"error":"Could not crawl for translation files: The \u0022/home/b/brain7yk/prestathemes.ru/public_html/1.7/footwear/var/cache/prod/themes/footwear/translations\u0022 directory does not exist."}

Also you can look video with error here:
https://yadi.sk/i/lz5TPSRyiAfepA

I'm trying to edit the "Back office translations", why is the request for the "themes/footwear/ translations /" folder sent? Also this folder exists.

@khouloudbelguith

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commented Jul 18, 2019

Hi @web-burn,

  1. Go to International > Translations > Export a language and select a language.
    image

  2. This will generate a file like “ShopMytheme.fr-FR.xlf” if you’ve chosen French, for example.

  3. Copy the file into the translation file of your theme
    If necessary, create a folder for the language.
    image

Thanks to check & feedback.

@web-burn

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commented Jul 18, 2019

Thanks @khouloudbelguith

I have make these steps but this will not generate the file "ShopFootwear.fr-FR.xlf" (theme name is footwear in my case):
http://prntscr.com/ogso25
Also can you send the example of this file?
Thank you very much!

@khouloudbelguith

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commented Jul 18, 2019

@web-burn, yes you can send me the custom theme.
This is a public space.
You can provide me the theme by email.
My address mail: khouloud.belguith@prestashop.com
Let's be safe!

Thanks!

@web-burn

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commented Jul 18, 2019

@khouloudbelguith Yes, of course. I have sent it you from "brain73@yandex.ru". Please check your inbox.

Note: the Error occurs only in PerstaShop 1.7.6.0.

@khouloudbelguith

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commented Jul 18, 2019

@web-burn, It is ok, the translation is well exported.
I sent you an email.

Thanks!

@web-burn

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commented Jul 18, 2019

Thanks,
But i see only this file in ZIP:

http://prntscr.com/ogug3x

Previously you wrote me what i need the file "“ShopMytheme.fr-FR.xlf”".
The theme contains the translations folder and files already:
http://prntscr.com/oguhlg
Do you see this error in "back office translations" when the "Footwear" theme is activated?:

http://prntscr.com/ogrpk5
http://prntscr.com/ogrpt7

I think that the problem is different, since the theme should not affect "Back office translations" option:
http://prntscr.com/ogrpk5

@khouloudbelguith

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commented Jul 18, 2019

@web-burn, yes, after uploading your theme, this issue occurs.
image

Only with your theme.
Have you tried to contact the theme author about this issue?

Thanks!

@web-burn

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commented Jul 18, 2019

@khouloudbelguith, did you test it with other custom themes except "Classic" theme? I think that it is bug of PrestaShop 1.7.6.0. There is no this problem in all previous versions of PrestaShop.

@web-burn

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commented Jul 18, 2019

@khouloudbelguith, i have recorded a video. Please look it here:

https://yadi.sk/i/FIjx9XlKdFbrUg

I have renamed the default theme "Classic" to "Custom" and activate it in PrestaShop 1.7.6.
You can see the same error in "Back office Translations". So it is not theme problem. This error will occur with any custom theme except "Classic". You can test it yourself: only rename the "Classic" theme and activate it in PrestaShop 1.7.6.0. Perhaps it is bug of PrestaShop 1.7.6.0.
The error occur only in "Back office translations". "Themes Translations" works fine.

Thanks

@vbelda-ecomm360

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commented Jul 19, 2019

Hi there!

It seams that the problem is triggered from /admin/themes/new-theme/public/translations.bundle.js

I don't have the unminified code, so i can't debug it myself. But ther is a call in that code to this URL:
"/index.php/api/translations/es-ES/AdminGlobal/your-theme"
AdminGlobal depends on what you have selected in the menu, but the themes is auto.

This request only works for the classic theme or if you don't pass any theme at all, so this:
"/index.php/api/translations/es-ES/AdminGlobal/classic"
And this:
"/index.php/api/translations/es-ES/AdminGlobal"
Will work, but then this:
"/index.php/api/translations/es-ES/AdminGlobal/your-theme"
Or this:
"/index.php/api/translations/es-ES/AdminGlobal/"
Will thow an error.

@khouloudbelguith

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commented Jul 19, 2019

@web-burn, thanks for your feedback.
I tried also with a custom (renaming the classic theme), I have a red alert, Could not crawl for translation files: The "/projet/1760lastone/var/cache/dev/themes/custom/translations" directory does not exist.
I tried to clear cache manually, I use an incognito window, always the same issue.
If I use the classic theme => Translations => OK.
image

I tried with PS1.7.5.2 => OK.

Ping @sarahdib could you try to reproduce the issue?

Thanks!

@khouloudbelguith

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commented Jul 19, 2019

Hi all,

As discussed with @sarahdib who manage to reproduce the issue also, it is a major Regression.
I’ll add this to the debug roadmap so that it’s fixed. If you have already fixed it on your end or if you think you can do it, please do send us a pull request!
Thanks!

@khouloudbelguith khouloudbelguith added To Do and removed TBR labels Jul 19, 2019

@khouloudbelguith khouloudbelguith added this to Backlog in PrestaShop 1.7.6 via automation Jul 19, 2019

@mathsms

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commented Jul 19, 2019

I'm having the same issue with the 1.7.6 version. I've also noticed that the error only apperead after I made some translations, so it was working fine at the beginning. Hope we find the fix soon.

My error:
Could not crawl for translation files: The "/home/fingerde/public_html/prestashop/var/cache/prod/themes/laber_supershop_homepage1/translations" directory does not exist.

@msaustral

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commented Jul 19, 2019

Hi I also have a problem with translation, I don´t know if it is the same issue, it only show me the missing translation but not all of them as in previous versions, how can I modify a translation?, thank you.

image

@khouloudbelguith

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commented Jul 22, 2019

Hi,

The issue is added to our bug roadmap, so it will be fixed.

Thanks for your understanding!

@web-burn

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commented Jul 22, 2019

Hello,

Thanks @khouloudbelguith !

@khouloudbelguith khouloudbelguith added this to the 1.7.6.1 milestone Aug 9, 2019

@eternoendless

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commented Aug 9, 2019

Fixed via #14962

PrestaShop 1.7.6 automation moved this from To be merged to Done Aug 9, 2019

@stellatmy

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commented Aug 9, 2019

Fixed via #14962

Fixed? How? I can't find the solution from the link you provided.

@khouloudbelguith

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@fafa0659

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commented Aug 9, 2019

@khouloudbelguith

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commented Aug 9, 2019

@fafa0659, yes!

@fafa0659

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commented Aug 9, 2019

@eternoendless

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commented Aug 9, 2019

Unless you know what you're doing, I suggest to wait until 1.7.6.1 is out, then update.

@fafa0659

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commented Aug 9, 2019

@fafa0659

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commented Aug 9, 2019

@stellatmy

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commented Aug 10, 2019

I think I shall wait for the update version. Back office translations is working after the file modifications. But the installed modules translations is still the same error message:

Could not crawl for translation files: The "var/cache/prod/themes/ps_featuredproducts/translations" directory does not exist.

@web-burn

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commented Aug 10, 2019

Hello @khouloudbelguith,
Also i noticed a problem with a export of theme's translations in PrestaShop 1.7.6.0.
I have create many expressions in theme:
http://prntscr.com/oqzs8f
In previous version after of language's export i got a xml files with my translations:
http://prntscr.com/oqzsho
http://prntscr.com/oqzsm4
In PrestaShop 1.7.6.0 after of language's export i got a single xml file in archive:
http://prntscr.com/oqztai
http://prntscr.com/oqztjw

@Vladdov

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commented Aug 11, 2019

There is also a big problem!
Could not crawl for translation files: The "/var/www/www-root/data/www/DOMEN/var/cache/prod/themes/TEMPLATE/translations" directory does not exist.

@direwald

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commented Aug 15, 2019

Even after applying the changes from this PR, the issue still presists when trying to translate installed modules. Any chance of a follow up to fix that issue as well?

@fernandoherlo

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commented Aug 16, 2019

Unless you know what you're doing, I suggest to wait until 1.7.6.1 is out, then update.

When 1.7.6.1 is out?

@eternoendless

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commented Aug 16, 2019

Hi @direwald I managed to reproduce your issue: #15133

Dammit, I wanted to work on this for 1.7.7 not in a rush for 1.7.6.1 ☹️

@fernandoherlo:

When 1.7.6.1 is out?

As soon as the bugs are fixed 😉

@mathsms

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commented Aug 18, 2019

Fixed via #14962

I did all the steps in the fix tutorial but i'm still getting error massages and still not being able to translate the modules, not even some translations in the back office admin panel.

@Flower7C3

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commented Aug 20, 2019

@mathsms You have to update files from commit 253f967 in Your application. I have checked it now and it works. Finally I am able to update translations.

But remember, that any changes that You made in prestashop/ directory will be overwritten during 1-Click Update. There are still some methods to safety override parts of prestashop https://devdocs.prestashop.com/1.7/modules/concepts/overrides/

@arkenzos

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commented Aug 20, 2019

I have the same bug with translations in Prestashop 1.7.6.0

2019-08-20 21_48_46-Tłumaczenia • ENKOM - Sklep Komputerowy AGD RTV - Najlepszy wybór

@immergente

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commented Aug 21, 2019

@mathsms You have to update files from commit 253f967 in Your application. I have checked it now and it works. Finally I am able to update translations.

@Flower7C3 @khouloudbelguith can anybody give me a clue on how to apply the patch? I'm not able to locate files nor folder :/

Thanks for your kind help.

@khouloudbelguith

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commented Aug 21, 2019

Hi @immergente,

Unless you know what you're doing, I suggest waiting until 1.7.6.1 is out, then update.
In fact, you need to edit your files in your PrestaShop project folder as these files https://github.com/PrestaShop/PrestaShop/pull/14962/files

Thanks!

@arkenzos

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commented Aug 21, 2019

Hi @immergente,

Unless you know what you're doing, I suggest waiting until 1.7.6.1 is out, then update.
In fact, you need to edit your files in your PrestaShop project folder as these files https://github.com/PrestaShop/PrestaShop/pull/14962/files

Thanks!

So we are waiting for the update 1.7.6.1

@Shoprunners

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commented Aug 22, 2019

Thanks for this bugfix, works good for me.

@Flower7C3

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commented Aug 22, 2019

Hi all,
After applying patch I am able to translate main theme, but there is still problem with child themes translations. Same error occurs. Here is my stack trace for XHR request https://example/com/admin-dev/index.php/api/translations/tree/pl/themes/PRSADD054_ettoi?_token=OfOaV_aHoK1-I2RK2MClfyACxzg-Te5TQUy-Rgtjwx8

stacktrace
array(10) {
  [0]=>
  array(6) {
    ["file"]=>
    string(122) "/var/www/vendor/prestashop/translationtools-bundle/Translation/Extractor/Util/Flattenizer.php"
    ["line"]=>
    int(83)
    ["function"]=>
    string(2) "in"
    ["class"]=>
    string(31) "Symfony\Component\Finder\Finder"
    ["type"]=>
    string(2) "->"
    ["args"]=>
    array(1) {
      [0]=>
      string(93) "/var/www/var/cache/dev/themes/my_child_theme/translations/pl-PL"
    }
  }
  [1]=>
  array(6) {
    ["file"]=>
    string(97) "/var/www/src/PrestaShopBundle/Translation/Provider/ThemeProvider.php"
    ["line"]=>
    int(213)
    ["function"]=>
    string(7) "flatten"
    ["class"]=>
    string(72) "PrestaShop\TranslationToolsBundle\Translation\Extractor\Util\Flattenizer"
    ["type"]=>
    string(2) "::"
    ["args"]=>
    array(4) {
      [0]=>
      string(93) "/var/www/var/cache/dev/themes/my_child_theme/translations/pl-PL"
      [1]=>
      string(93) "/var/www/var/cache/dev/themes/my_child_theme/translations/pl-PL"
      [2]=>
      string(5) "pl-PL"
      [3]=>
      bool(false)
    }
  }
  [2]=>
  array(6) {
    ["file"]=>
    string(107) "/var/www/src/PrestaShopBundle/Translation/Factory/ThemeTranslationsFactory.php"
    ["line"]=>
    int(70)
    ["function"]=>
    string(16) "synchronizeTheme"
    ["class"]=>
    string(51) "PrestaShopBundle\Translation\Provider\ThemeProvider"
    ["type"]=>
    string(2) "->"
    ["args"]=>
    array(0) {
    }
  }
  [3]=>
  array(6) {
    ["file"]=>
    string(89) "/var/www/src/PrestaShopBundle/Service/TranslationService.php"
    ["line"]=>
    int(126)
    ["function"]=>
    string(23) "createTranslationsArray"
    ["class"]=>
    string(61) "PrestaShopBundle\Translation\Factory\ThemeTranslationsFactory"
    ["type"]=>
    string(2) "->"
    ["args"]=>
    array(4) {
      [0]=>
      string(15) "my_child_theme"
      [1]=>
      string(5) "pl-PL"
      [2]=>
      string(15) "my_child_theme"
      [3]=>
      NULL
    }
  }
  [4]=>
  array(6) {
    ["file"]=>
    string(99) "/var/www/src/PrestaShopBundle/Controller/Api/TranslationController.php"
    ["line"]=>
    int(320)
    ["function"]=>
    string(24) "getTranslationsCatalogue"
    ["class"]=>
    string(43) "PrestaShopBundle\Service\TranslationService"
    ["type"]=>
    string(2) "->"
    ["args"]=>
    array(4) {
      [0]=>
      string(2) "pl"
      [1]=>
      string(15) "my_child_theme"
      [2]=>
      string(15) "my_child_theme"
      [3]=>
      NULL
    }
  }
  [5]=>
  array(6) {
    ["file"]=>
    string(99) "/var/www/src/PrestaShopBundle/Controller/Api/TranslationController.php"
    ["line"]=>
    int(146)
    ["function"]=>
    string(13) "getNormalTree"
    ["class"]=>
    string(53) "PrestaShopBundle\Controller\Api\TranslationController"
    ["type"]=>
    string(2) "->"
    ["args"]=>
    array(4) {
      [0]=>
      string(2) "pl"
      [1]=>
      string(6) "themes"
      [2]=>
      string(15) "my_child_theme"
      [3]=>
      NULL
    }
  }
  [6]=>
  array(6) {
    ["file"]=>
    string(108) "/var/www/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/HttpKernel.php"
    ["line"]=>
    int(151)
    ["function"]=>
    string(14) "listTreeAction"
    ["class"]=>
    string(53) "PrestaShopBundle\Controller\Api\TranslationController"
    ["type"]=>
    string(2) "->"
    ["args"]=>
    array(1) {
      [0]=>
      object(Symfony\Component\HttpFoundation\Request)#38 (23) {
        ["attributes"]=>
        object(Symfony\Component\HttpFoundation\ParameterBag)#41 (1) {
          ["parameters":protected]=>
          array(9) {
            ["_controller"]=>
            string(57) "prestashop.core.api.translation.controller:listTreeAction"
            ["selected"]=>
            string(15) "my_child_theme"
            ["lang"]=>
            string(2) "pl"
            ["type"]=>
            string(6) "themes"
            ["_route"]=>
            string(28) "api_translation_domains_tree"
            ["_route_params"]=>
            array(3) {
              ["selected"]=>
              string(15) "my_child_theme"
              ["lang"]=>
              string(2) "pl"
              ["type"]=>
              string(6) "themes"
            }
            ["_firewall_context"]=>
            string(34) "security.firewall.map.context.main"
            ["controller_type"]=>
            int(0)
            ["controller_name"]=>
            string(53) "PrestaShopBundle\Controller\Api\TranslationController"
          }
        }
        ["request"]=>
        object(Symfony\Component\HttpFoundation\ParameterBag)#39 (1) {
          ["parameters":protected]=>
          array(0) {
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        }
        ["query"]=>
        object(Symfony\Component\HttpFoundation\ParameterBag)#40 (1) {
          ["parameters":protected]=>
          array(1) {
            ["_token"]=>
            string(43) "OfOaV_aHoK1-I2RK2MClfyACxzg-Te5TQUy-Rgtjwx8"
          }
        }
        ["server"]=>
        object(Symfony\Component\HttpFoundation\ServerBag)#44 (1) {
          ["parameters":protected]=>
          array(55) {
            
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        ["files"]=>
        object(Symfony\Component\HttpFoundation\FileBag)#43 (1) {
          ["parameters":protected]=>
          array(0) {
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        ["cookies"]=>
        object(Symfony\Component\HttpFoundation\ParameterBag)#42 (1) {
          ["parameters":protected]=>
          array(12) {
            
          }
        }
        ["headers"]=>
        object(Symfony\Component\HttpFoundation\HeaderBag)#45 (2) {
          ["headers":protected]=>
          array(10) {
            
          }
          ["cacheControl":protected]=>
          array(0) {
          }
        }
        ["content":protected]=>
        NULL
        ["languages":protected]=>
        NULL
        ["charsets":protected]=>
        NULL
        ["encodings":protected]=>
        NULL
        ["acceptableContentTypes":protected]=>
        NULL
        ["pathInfo":protected]=>
        string(48) "/api/translations/tree/pl/themes/my_child_theme"
        ["requestUri":protected]=>
        string(139) "/admin-dev/index.php/api/translations/tree/pl/themes/my_child_theme?_token=OfOaV_aHoK1-I2RK2MClfyACxzg-Te5TQUy-Rgtjwx8"
        ["baseUrl":protected]=>
        string(40) "/admin-dev/index.php"
        ["basePath":protected]=>
        NULL
        ["method":protected]=>
        string(3) "GET"
        ["format":protected]=>
        NULL
        ["session":protected]=>
        ["locale":protected]=>
        string(5) "pl-PL"
        ["defaultLocale":protected]=>
        string(5) "pl-PL"
        ["isHostValid":"Symfony\Component\HttpFoundation\Request":private]=>
        bool(true)
        ["isForwardedValid":"Symfony\Component\HttpFoundation\Request":private]=>
        bool(true)
      }
      [1]=>
      int(1)
    }
  }
  [8]=>
  array(6) {
    ["file"]=>
    string(104) "/var/www/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/Kernel.php"
    ["line"]=>
    int(200)
    ["function"]=>
    string(6) "handle"
    ["class"]=>
    string(39) "Symfony\Component\HttpKernel\HttpKernel"
    ["type"]=>
    string(2) "->"
    ["args"]=>
    array(3) {
      [0]=>
      object(Symfony\Component\HttpFoundation\Request)#38 (23) {
        ["attributes"]=>
        object(Symfony\Component\HttpFoundation\ParameterBag)#41 (1) {
          ["parameters":protected]=>
          array(9) {
            ["_controller"]=>
            string(57) "prestashop.core.api.translation.controller:listTreeAction"
            ["selected"]=>
            string(15) "my_child_theme"
            ["lang"]=>
            string(2) "pl"
            ["type"]=>
            string(6) "themes"
            ["_route"]=>
            string(28) "api_translation_domains_tree"
            ["_route_params"]=>
            array(3) {
              ["selected"]=>
              string(15) "my_child_theme"
              ["lang"]=>
              string(2) "pl"
              ["type"]=>
              string(6) "themes"
            }
            ["_firewall_context"]=>
            string(34) "security.firewall.map.context.main"
            ["controller_type"]=>
            int(0)
            ["controller_name"]=>
            string(53) "PrestaShopBundle\Controller\Api\TranslationController"
          }
        }
        ["request"]=>
        object(Symfony\Component\HttpFoundation\ParameterBag)#39 (1) {
          ["parameters":protected]=>
          array(0) {
          }
        }
        ["query"]=>
        object(Symfony\Component\HttpFoundation\ParameterBag)#40 (1) {
          ["parameters":protected]=>
          array(1) {
            ["_token"]=>
            string(43) "OfOaV_aHoK1-I2RK2MClfyACxzg-Te5TQUy-Rgtjwx8"
          }
        }
        ["server"]=>
        object(Symfony\Component\HttpFoundation\ServerBag)#44 (1) {
          ["parameters":protected]=>
        }
        ["files"]=>
        object(Symfony\Component\HttpFoundation\FileBag)#43 (1) {
          ["parameters":protected]=>
          array(0) {
          }
        }
        ["cookies"]=>
        object(Symfony\Component\HttpFoundation\ParameterBag)#42 (1) {
          
        }
        ["headers"]=>
        object(Symfony\Component\HttpFoundation\HeaderBag)#45 (2) {
          ["headers":protected]=>
          
          ["cacheControl":protected]=>
          array(0) {
          }
        }
        ["content":protected]=>
        NULL
        ["languages":protected]=>
        NULL
        ["charsets":protected]=>
        NULL
        ["encodings":protected]=>
        NULL
        ["acceptableContentTypes":protected]=>
        NULL
        ["pathInfo":protected]=>
        string(48) "/api/translations/tree/pl/themes/my_child_theme"
        ["requestUri":protected]=>
        string(139) "/admin-dev/index.php/api/translations/tree/pl/themes/my_child_theme?_token=OfOaV_aHoK1-I2RK2MClfyACxzg-Te5TQUy-Rgtjwx8"
        ["baseUrl":protected]=>
        string(40) "/admin-dev/index.php"
        ["basePath":protected]=>
        NULL
        ["method":protected]=>
        string(3) "GET"
        ["format":protected]=>
        NULL
        ["session":protected]=>
        object(Symfony\Component\HttpFoundation\Session\Session)#270 (5) {
          ["storage":protected]=>
          object(Symfony\Component\HttpFoundation\Session\Storage\NativeSessionStorage)#269 (5) {
            ["bags":protected]=>
            array(2) {
              ["attributes"]=>
              object(Symfony\Component\HttpFoundation\Session\SessionBagProxy)#262 (3) {
                ["bag":"Symfony\Component\HttpFoundation\Session\SessionBagProxy":private]=>
                object(Symfony\Component\HttpFoundation\Session\Attribute\AttributeBag)#264 (3) {
                  ["name":"Symfony\Component\HttpFoundation\Session\Attribute\AttributeBag":private]=>
                  string(10) "attributes"
                  ["storageKey":"Symfony\Component\HttpFoundation\Session\Attribute\AttributeBag":private]=>
                  string(15) "_sf2_attributes"
                  ["attributes":protected]=>
                  &array(3) {
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}

@web-burn

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commented Aug 23, 2019

Hello @khouloudbelguith,
Early i wrote about this problem with export of theme's translations in PrestaShop 1.7.6.0.
"Also i noticed a problem with a export of theme's translations in PrestaShop 1.7.6.0.
I have create many expressions in theme:
http://prntscr.com/oqzs8f
In previous version after of language's export i got a xml files with my translations:
http://prntscr.com/oqzsho
http://prntscr.com/oqzsm4
In PrestaShop 1.7.6.0 after of language's export i got a single xml file in archive:
http://prntscr.com/oqztai
http://prntscr.com/oqztjw"
But i didn't get a response, This problem was fixed too or not?

Thanks

@khouloudbelguith

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commented Aug 26, 2019

Hello @web-burn,

This issue is currently closed, can you open a new one with more information about your configuration.
But in my case, I tried with PS1.7.6.0 & PS1.7.5.2, after Editing some translations in a theme & try to Exort the Language => I have different xml files.
I attached a screen record
https://drive.google.com/file/d/170uVcuyqgA9n_Ln71BBRxO7JG6OAma12/view
Thanks!

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