diff --git a/packages/javascript-api/src/lib/services/graphql/__tests__/graphql-reconnect-resilience.spec.ts b/packages/javascript-api/src/lib/services/graphql/__tests__/graphql-reconnect-resilience.spec.ts
new file mode 100644
index 00000000..69c5812a
--- /dev/null
+++ b/packages/javascript-api/src/lib/services/graphql/__tests__/graphql-reconnect-resilience.spec.ts
@@ -0,0 +1,114 @@
+import { WebSocket } from 'mock-socket';
+
+import { GraphQLSubscriptionsFixture } from '../__fixtures__/graphql-subscriptions-fixture';
+import * as backoff from '../../../util/randomized-exponential-backoff/randomized-exponential-backoff';
+
+jest.mock('isomorphic-ws', () => WebSocket);
+jest.mock('../../../util/sleep-ms/sleep-ms', () => ({
+  sleepMs: () => new Promise((resolve) => setTimeout(resolve, 4)),
+}));
+
+describe('GraphQL reconnect resilience', () => {
+  let fixture: GraphQLSubscriptionsFixture;
+  let backoffSpy: jest.SpyInstance;
+
+  beforeEach(() => {
+    backoffSpy = jest.spyOn(
+      backoff,
+      'calculateRandomizedExponentialBackoffTime',
+    );
+    fixture = new GraphQLSubscriptionsFixture();
+  });
+
+  afterEach(async () => {
+    await fixture.cleanup();
+  });
+
+  it('should escalate reconnect backoff across repeated unstable connections', async () => {
+    const sub = fixture.triggerSubscription();
+
+    for (let cycle = 0; cycle < 3; cycle++) {
+      await fixture.handleConnectionInit();
+      await fixture.consumeSubscribeMessage();
+      await fixture.closeWithCode(1001);
+      fixture.openServer();
+    }
+
+    const counters = backoffSpy.mock.calls.map((call) => call[0]);
+    expect(counters).toEqual([0, 1, 2]);
+
+    await fixture.handleConnectionInit();
+    sub.unsubscribe();
+  });
+
+  it('should not leak ping intervals when the connection monitor restarts', async () => {
+    const setIntervalSpy = jest.spyOn(global, 'setInterval');
+    const clearIntervalSpy = jest.spyOn(global, 'clearInterval');
+
+    const sub = fixture.triggerSubscription();
+    await fixture.handleConnectionInit();
+    await fixture.consumeSubscribeMessage();
+
+    fixture.sendMessageToClient({ type: 'connection_ack' });
+    await fixture.consumeSubscribeMessage();
+
+    const armedIds = setIntervalSpy.mock.results.map((result) => result.value);
+    const clearedIds = clearIntervalSpy.mock.calls.map((call) => call[0]);
+    const liveIntervals = armedIds.filter((id) => !clearedIds.includes(id));
+    expect(liveIntervals).toHaveLength(1);
+
+    sub.unsubscribe();
+  });
+
+  it('should reconnect through backoff after a pong timeout, not immediately', async () => {
+    jest.useFakeTimers();
+    const sub = fixture.triggerSubscription();
+    await jest.runAllTimersAsync();
+
+    await fixture.handleConnectionInit();
+    await jest.runOnlyPendingTimersAsync();
+    await fixture.consumeSubscribeMessage();
+
+    await jest.advanceTimersToNextTimerAsync();
+    await fixture.consumePingMessage();
+
+    await jest.runOnlyPendingTimersAsync();
+
+    expect(backoffSpy).toHaveBeenCalled();
+
+    jest.useRealTimers();
+    sub.unsubscribe();
+  });
+
+  it('should log how long the browser was offline when it comes back online', () => {
+    const service = fixture.graphqlService as any;
+    const warnSpy = jest.spyOn(service.logger, 'warn');
+    let now = 1000;
+    const nowSpy = jest.spyOn(Date, 'now').mockImplementation(() => now);
+
+    service.handleBrowserOffline();
+    now = 6000;
+    service.handleBrowserOnline();
+
+    expect(warnSpy).toHaveBeenCalledWith('Browser came back online', {
+      offlineDurationMs: 5000,
+    });
+
+    nowSpy.mockRestore();
+  });
+
+  it('should clear the previous pong timeout before arming a new one', () => {
+    const service = fixture.graphqlService as any;
+    service.socket = { send: jest.fn() };
+
+    const setTimeoutSpy = jest.spyOn(global, 'setTimeout');
+    service.sendPing();
+
+    const clearTimeoutSpy = jest.spyOn(global, 'clearTimeout');
+    service.sendPing();
+
+    expect(clearTimeoutSpy).toHaveBeenCalledWith(
+      setTimeoutSpy.mock.results[0].value,
+    );
+  });
+});
diff --git a/packages/javascript-api/src/lib/services/graphql/graphql.service.ts b/packages/javascript-api/src/lib/services/graphql/graphql.service.ts
index 48e343ec..a45c71e5 100644
--- a/packages/javascript-api/src/lib/services/graphql/graphql.service.ts
+++ b/packages/javascript-api/src/lib/services/graphql/graphql.service.ts
@@ -184,6 +184,12 @@ export class GraphqlService {
   private pingPongInterval: any;
   private readonly sendPingWithThisBound = this.sendPing.bind(this);
 
+  private offlineSince: number | null = null;
+  private readonly handleBrowserOfflineWithThisBound =
+    this.handleBrowserOffline.bind(this);
+  private readonly handleBrowserOnlineWithThisBound =
+    this.handleBrowserOnline.bind(this);
+
   private connectionAttemptsCount = 0;
 
   constructor() {
@@ -488,8 +494,6 @@ export class GraphqlService {
           break;
 
         case MessageType.GQL_CONNECTION_ACK: {
-          this.connectionAttemptsCount = 0;
-
           this.clearErroredSubscriptionsTimeouts();
           this.retryableErroredSubscriptionsRetryCount = 0;
           this.retryableErroredSubscriptionsAction$.next({ type: 'clear' });
@@ -553,6 +557,7 @@ export class GraphqlService {
 
         case MessageType.GQL_PONG:
           clearTimeout(this.pongTimeout);
+          this.connectionAttemptsCount = 0;
           break;
 
         case MessageType.GQL_ERROR: {
@@ -659,23 +664,59 @@ export class GraphqlService {
 
   private startConnectionMonitoring(): void {
     this.monitorWithPingPong();
-    this.monitorWithOfflineEvent();
+    this.monitorWithOnlineOfflineEvents();
   }
 
   private monitorWithPingPong(): void {
+    clearInterval(this.pingPongInterval);
     this.pingPongInterval = setInterval(() => {
       this.sendPing();
     }, PING_PONG_INTERVAL_IN_MS);
   }
 
-  private monitorWithOfflineEvent(): void {
+  private monitorWithOnlineOfflineEvents(): void {
     if (typeof window !== 'undefined') {
       window.removeEventListener('offline', this.sendPingWithThisBound);
       window.addEventListener('offline', this.sendPingWithThisBound);
+
+      window.removeEventListener(
+        'offline',
+        this.handleBrowserOfflineWithThisBound,
+      );
+      window.addEventListener(
+        'offline',
+        this.handleBrowserOfflineWithThisBound,
+      );
+
+      window.removeEventListener(
+        'online',
+        this.handleBrowserOnlineWithThisBound,
+      );
+      window.addEventListener('online', this.handleBrowserOnlineWithThisBound);
     }
   }
 
+  private handleBrowserOffline(): void {
+    if (this.offlineSince !== null) {
+      return;
+    }
+    this.offlineSince = Date.now();
+    this.logger.warn('Browser went offline');
+  }
+
+  private handleBrowserOnline(): void {
+    if (this.offlineSince === null) {
+      this.logger.warn('Browser came online');
+      return;
+    }
+
+    const offlineDurationMs = Date.now() - this.offlineSince;
+    this.offlineSince = null;
+    this.logger.warn('Browser came back online', { offlineDurationMs });
+  }
+
   private sendPing(): void {
+    clearTimeout(this.pongTimeout);
     this.pongTimeout = setTimeout(() => {
       this.handleConnectionDrop().catch((error: Error) => {
         this.logger.error('Failed to handle pong connection drop: ', error);
@@ -698,7 +739,6 @@ export class GraphqlService {
 
     this.setConnectionStatus(ConnectionStatus.DISCONNECTED);
     this.clearPingMonitoring();
-
     await this.openSocket();
   }