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Qubes Manager: Exiting progress window doesn't cancel associated process #1479

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andrewdavidwong opened this Issue Dec 2, 2015 · 3 comments

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@andrewdavidwong
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andrewdavidwong commented Dec 2, 2015

To most users, the ability to successfully close a progress bar window by clicking the X in the corner signifies that whatever process was being represented by the progress bar has now been stopped/canceled/aborted. However, this is not how cloning VMs (and probably other operations) in Qubes Manager actually works. Closing the progress bar window just hides it from the user, and the cloning operation continues silently in the background, contrary to most users' expectations.

I suppose the immediate, easy fix would be to remove the ability to close the progress bar window(s).

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unman Apr 20, 2017

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@andrewdavidwong Can you clarify this? Do you mean that users believe that closing a progress bar will halt the operation? I'm not convinced that is true, but it may be so.
Or did you mean that BEING ABLE to close the progress window makes users believe this.

Rather than removing the ability to close the window, a better option might be to add an explicit Cancel button. That seems to fit better with most UI stuff I've seen.
Alternatively, make closing the progress window a trigger for canceling the operation.

Thoughts? ( We really do need a GUI or UX person to advise here.)

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unman commented Apr 20, 2017

@andrewdavidwong Can you clarify this? Do you mean that users believe that closing a progress bar will halt the operation? I'm not convinced that is true, but it may be so.
Or did you mean that BEING ABLE to close the progress window makes users believe this.

Rather than removing the ability to close the window, a better option might be to add an explicit Cancel button. That seems to fit better with most UI stuff I've seen.
Alternatively, make closing the progress window a trigger for canceling the operation.

Thoughts? ( We really do need a GUI or UX person to advise here.)

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andrewdavidwong Apr 20, 2017

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Can you clarify this? Do you mean that users believe that closing a progress bar will halt the operation? I'm not convinced that is true, but it may be so.
Or did you mean that BEING ABLE to close the progress window makes users believe this.

Rather than removing the ability to close the window, a better option might be to add an explicit Cancel button. That seems to fit better with most UI stuff I've seen.
Alternatively, make closing the progress window a trigger for canceling the operation.

Thoughts? ( We really do need a GUI or UX person to advise here.)

Yes. To be precise, I believe it's probably true, as a generalization, that users expect that requesting to close a progress bar, e.g., by pressing "Cancel" or the "X" and ostensibly being granted that request by the system, as evidenced by the progress bar disappearing, is supposed to indicate that the process that the progress bar was tracking is no longer occurring.

Consider the alternative: A request to close (not merely hide or minimize) the progress bar is successfully granted by the system, yet the process that progress bar was tracking continues unabated silently in the background. This is tantamount to the system lying to the user, and it is precisely what happens in Qubes right now.

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andrewdavidwong commented Apr 20, 2017

Can you clarify this? Do you mean that users believe that closing a progress bar will halt the operation? I'm not convinced that is true, but it may be so.
Or did you mean that BEING ABLE to close the progress window makes users believe this.

Rather than removing the ability to close the window, a better option might be to add an explicit Cancel button. That seems to fit better with most UI stuff I've seen.
Alternatively, make closing the progress window a trigger for canceling the operation.

Thoughts? ( We really do need a GUI or UX person to advise here.)

Yes. To be precise, I believe it's probably true, as a generalization, that users expect that requesting to close a progress bar, e.g., by pressing "Cancel" or the "X" and ostensibly being granted that request by the system, as evidenced by the progress bar disappearing, is supposed to indicate that the process that the progress bar was tracking is no longer occurring.

Consider the alternative: A request to close (not merely hide or minimize) the progress bar is successfully granted by the system, yet the process that progress bar was tracking continues unabated silently in the background. This is tantamount to the system lying to the user, and it is precisely what happens in Qubes right now.

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qubesos-bot Jul 18, 2018

Automated announcement from builder-github

The package qubes-manager-4.0.19-1.fc25 has been pushed to the r4.0 testing repository for dom0.
To test this update, please install it with the following command:

sudo qubes-dom0-update --enablerepo=qubes-dom0-current-testing

Changes included in this update

Automated announcement from builder-github

The package qubes-manager-4.0.19-1.fc25 has been pushed to the r4.0 testing repository for dom0.
To test this update, please install it with the following command:

sudo qubes-dom0-update --enablerepo=qubes-dom0-current-testing

Changes included in this update

@qubesos-bot qubesos-bot referenced this issue in QubesOS/updates-status Jul 18, 2018

Open

manager v4.0.19 (r4.0) #600

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