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Sign upQubes Manager: Exiting progress window doesn't cancel associated process #1479
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andrewdavidwong
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UX
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Dec 2, 2015
andrewdavidwong
referenced this issue
Jan 4, 2016
Open
Backup: verification process continues running after failure #1578
marmarek
added
bug
C: qubes-manager
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Jan 6, 2016
marmarek
added this to the Release 3.0 updates milestone
Jan 6, 2016
marmarek
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the
P: minor
label
Jan 6, 2016
marmarek
modified the milestones:
Release 3.0 updates,
Release 3.1 updates
Nov 19, 2016
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unman
Apr 20, 2017
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@andrewdavidwong Can you clarify this? Do you mean that users believe that closing a progress bar will halt the operation? I'm not convinced that is true, but it may be so.
Or did you mean that BEING ABLE to close the progress window makes users believe this.
Rather than removing the ability to close the window, a better option might be to add an explicit Cancel button. That seems to fit better with most UI stuff I've seen.
Alternatively, make closing the progress window a trigger for canceling the operation.
Thoughts? ( We really do need a GUI or UX person to advise here.)
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@andrewdavidwong Can you clarify this? Do you mean that users believe that closing a progress bar will halt the operation? I'm not convinced that is true, but it may be so. Rather than removing the ability to close the window, a better option might be to add an explicit Cancel button. That seems to fit better with most UI stuff I've seen. Thoughts? ( We really do need a GUI or UX person to advise here.) |
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andrewdavidwong
Apr 20, 2017
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Can you clarify this? Do you mean that users believe that closing a progress bar will halt the operation? I'm not convinced that is true, but it may be so.
Or did you mean that BEING ABLE to close the progress window makes users believe this.Rather than removing the ability to close the window, a better option might be to add an explicit Cancel button. That seems to fit better with most UI stuff I've seen.
Alternatively, make closing the progress window a trigger for canceling the operation.Thoughts? ( We really do need a GUI or UX person to advise here.)
Yes. To be precise, I believe it's probably true, as a generalization, that users expect that requesting to close a progress bar, e.g., by pressing "Cancel" or the "X" and ostensibly being granted that request by the system, as evidenced by the progress bar disappearing, is supposed to indicate that the process that the progress bar was tracking is no longer occurring.
Consider the alternative: A request to close (not merely hide or minimize) the progress bar is successfully granted by the system, yet the process that progress bar was tracking continues unabated silently in the background. This is tantamount to the system lying to the user, and it is precisely what happens in Qubes right now.
Yes. To be precise, I believe it's probably true, as a generalization, that users expect that requesting to close a progress bar, e.g., by pressing "Cancel" or the "X" and ostensibly being granted that request by the system, as evidenced by the progress bar disappearing, is supposed to indicate that the process that the progress bar was tracking is no longer occurring. Consider the alternative: A request to close (not merely hide or minimize) the progress bar is successfully granted by the system, yet the process that progress bar was tracking continues unabated silently in the background. This is tantamount to the system lying to the user, and it is precisely what happens in Qubes right now. |
andrewdavidwong
modified the milestones:
Release 3.2 updates,
Release 3.1 updates
Apr 20, 2017
marmarta
referenced this issue
in QubesOS/qubes-manager
Jul 11, 2018
Merged
Removed 'close window' button in progress dialogs in Qube Manager #101
marmarek
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in
marmarek/qubes-manager@ce80245
Jul 11, 2018
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qubesos-bot
Jul 18, 2018
Automated announcement from builder-github
The package qubes-manager-4.0.19-1.fc25 has been pushed to the r4.0 testing repository for dom0.
To test this update, please install it with the following command:
sudo qubes-dom0-update --enablerepo=qubes-dom0-current-testing
qubesos-bot
commented
Jul 18, 2018
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Automated announcement from builder-github The package
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andrewdavidwong commentedDec 2, 2015
To most users, the ability to successfully close a progress bar window by clicking the X in the corner signifies that whatever process was being represented by the progress bar has now been stopped/canceled/aborted. However, this is not how cloning VMs (and probably other operations) in Qubes Manager actually works. Closing the progress bar window just hides it from the user, and the cloning operation continues silently in the background, contrary to most users' expectations.
I suppose the immediate, easy fix would be to remove the ability to close the progress bar window(s).