sound failure debian-9 (stretch) template

[pugege]

Qubes OS version (e.g., R3.1):

R3.1

Affected TemplateVMs (e.g., fedora-23, if applicable):

debian-9 (stretch)

---

Expected behavior:

appvm playback device attachment; normal sound

Actual behavior:

no appvm playback device attachment; no sound

Steps to reproduce the behavior:

playback device attachment with debian-8, normal sound

General notes:

stretch-testing repository enabled; current update; all dom0
audio testing normal both speaker & headphones; no muting re: alsamixer; normal
sound function with sys-usb (fedora 23 template) vlc

---

Related issues:

Relevant labels:

[andrewdavidwong]

Do I understand correctly that this is a localized hardware incompatibility issue between your audio hardware and your debian-9 template? If so, these sorts of localized hardware troubleshooting issues are best discussed and handled on the qubes-users mailing list. (More people are likely to see it there, and there is a higher chance that someone else may have experienced the issue and be able to help.)

[andrewdavidwong]

Do I understand correctly that this is a localized hardware incompatibility issue between your audio hardware and your debian-9 template? If so, these sorts of localized hardware troubleshooting issues are best discussed and handled on the qubes-users mailing list. (More people are likely to see it there, and there is a higher chance that someone else may have experienced the issue and be able to help.)

[pugege]

Yes, my system is stable with no sound issues with debian-8 and fedora 23 templates.
The problem is only with debian-9 template. I filed a report here with reference to issue
#1683, "Support Pulseaudio 8,0" and qubes-gui-vm 3.1.5+deb9u1 which has been uploaded to the stretch-testing repository. Perhaps that program, a dependency of
pulseaudio 8.0.2 is not yet compatible in debian-9 to allow program function?

[pugege]

Yes, my system is stable with no sound issues with debian-8 and fedora 23 templates.
The problem is only with debian-9 template. I filed a report here with reference to issue
#1683, "Support Pulseaudio 8,0" and qubes-gui-vm 3.1.5+deb9u1 which has been uploaded to the stretch-testing repository. Perhaps that program, a dependency of
pulseaudio 8.0.2 is not yet compatible in debian-9 to allow program function?

[andrewdavidwong]

Ok, thanks for the report.

As noted here, the Debian 9 template has been published for R3.1 but has not yet undergone extensive testing.

[andrewdavidwong]

Ok, thanks for the report.

As noted here, the Debian 9 template has been published for R3.1 but has not yet undergone extensive testing.

[hawaiikasper]

I used to have the same problem some time ago. After some testing I found out that the file "module-vchan-sink.so" couldn't be found. I think the cause is an upgrade from pulse-7.1 to pulse-8.0.

Try this as a workaround in your Debian (stretch) template:
sudo ln -s /usr/lib/pulse-7.1/modules/module-vchan-sink.so /usr/lib/pulse-8.0/modules/module-vchan-sink.so

[hawaiikasper]

I used to have the same problem some time ago. After some testing I found out that the file "module-vchan-sink.so" couldn't be found. I think the cause is an upgrade from pulse-7.1 to pulse-8.0.

Try this as a workaround in your Debian (stretch) template:
sudo ln -s /usr/lib/pulse-7.1/modules/module-vchan-sink.so /usr/lib/pulse-8.0/modules/module-vchan-sink.so

[pugege]

Thank you kindly, hawaiikasper for your helpful post. The simlink solved the sound problem.
Works great now! Thanks also axon & marmarek for your attention.

[pugege]

Thank you kindly, hawaiikasper for your helpful post. The simlink solved the sound problem.
Works great now! Thanks also axon & marmarek for your attention.

[kulinacs]

This issue should be closed, adding the qubes testing repositories should fix the issue.
https://groups.google.com/forum/#!topic/qubes-users/JddCE54GFiU

[kulinacs]

This issue should be closed, adding the qubes testing repositories should fix the issue.
https://groups.google.com/forum/#!topic/qubes-users/JddCE54GFiU

[hawaiikasper]

This bug strikes again after pulseaudio got upgraded to version 9.0.

Again, one can use this as a workaround in the Debian (stretch) template:
sudo ln -s /usr/lib/pulse-8.0/modules/module-vchan-sink.so /usr/lib/pulse-9.0/modules/module-vchan-sink.so

[hawaiikasper]

This bug strikes again after pulseaudio got upgraded to version 9.0.

Again, one can use this as a workaround in the Debian (stretch) template:
sudo ln -s /usr/lib/pulse-8.0/modules/module-vchan-sink.so /usr/lib/pulse-9.0/modules/module-vchan-sink.so

[kbrn]

@marmarek Can you give this 3 minutes of attention? I think it's a super easy fix, no?

Thanks,
Andrew

[kbrn]

@marmarek Can you give this 3 minutes of attention? I think it's a super easy fix, no?

Thanks,
Andrew

[marmarek]

There is already recently built gui-agent-linux 3.2.6 in testing repository.

[marmarek]

There is already recently built gui-agent-linux 3.2.6 in testing repository.

[pdinoto]

In a recent update to Debian 9 template, pulseaudio was again not working, as it has been bumped to version 10.0-1 and now it expects modules to be at /usr/lib/pulse-10.0/modules.

Same workaround works: on the template simply do:

user@debian-9:~$ sudo bash
root@debian-9:/home/user# cd /usr/lib/pulse-10.0/modules
root@debian-9:/usr/lib/pulse-10.0/modules# ln -s ../../pulse-9.0/modules/module-vchan-sink.so .

then shutdown the template and restart AppVMs based on it.

[pdinoto]

In a recent update to Debian 9 template, pulseaudio was again not working, as it has been bumped to version 10.0-1 and now it expects modules to be at /usr/lib/pulse-10.0/modules.

Same workaround works: on the template simply do:

user@debian-9:~$ sudo bash
root@debian-9:/home/user# cd /usr/lib/pulse-10.0/modules
root@debian-9:/usr/lib/pulse-10.0/modules# ln -s ../../pulse-9.0/modules/module-vchan-sink.so .

then shutdown the template and restart AppVMs based on it.

[tasket]

@pdinoto Thanks, this fix worked for me too.

[tasket]

@pdinoto Thanks, this fix worked for me too.

[marmarek]

Just uploaded new package (qubes-gui-agent 3.2.14), should be linked with latest pulseaudio.

[marmarek]

Just uploaded new package (qubes-gui-agent 3.2.14), should be linked with latest pulseaudio.

[9jobsworth]

yes and i suspect that it happened again as part of the latest update to raspbian stretch.
haven't tried it yet and so can't prove it. all i know is that the sound has gone.
i have code like that and eventually i got so fed up with it that i created a variable
which of course changed with the version number. - voila problem solved.
nope that's not it. gr....

[9jobsworth]

yes and i suspect that it happened again as part of the latest update to raspbian stretch.
haven't tried it yet and so can't prove it. all i know is that the sound has gone.
i have code like that and eventually i got so fed up with it that i created a variable
which of course changed with the version number. - voila problem solved.
nope that's not it. gr....

[archpaladin1]

Problem strikes again with pulseaudio 11.1. Currently the latest qubes-gui-agent in the testing repository isn't linked against the latest version. The typical workaround doesn't work for me.

[archpaladin1]

Problem strikes again with pulseaudio 11.1. Currently the latest qubes-gui-agent in the testing repository isn't linked against the latest version. The typical workaround doesn't work for me.

[unman]

@andrewdavidwong This is fixed for 11.1 in qubes-gui-agent 3.2.19, Can you close please?

[unman]

@andrewdavidwong This is fixed for 11.1 in qubes-gui-agent 3.2.19, Can you close please?

[9jobsworth]

my sound on audacious and youtube is now working great. thank you to whoever fixed it.

[9jobsworth]

my sound on audacious and youtube is now working great. thank you to whoever fixed it.

[AhmedAA]

The fix does not work for debian sid (unstable)

I have no sound in my debian appvm's.

Qubes 4RC3
Installed debian 9 template through qubes-dom0-update
Changed repos in template to debian unstable (sid)
Made dist-upgrade as according to debian documentation (apt-get -u dist-upgrade)

Pulseaudio version 11.1.
Attempted with symlink of module-vchan-sink.so into the pulseaudio-11.1/modules/ folder and also tried with making a hard copy (cp) into the dir from pulseaudio-10.0/modules/

Any suggestions appreciated (also suggestions which help further debugging)!

Thanks!

EDIT:
It works in default untouched debian-9 template
Sorry for necrothreading (?)
@andrewdavidwong

[AhmedAA]

The fix does not work for debian sid (unstable)

I have no sound in my debian appvm's.

Qubes 4RC3
Installed debian 9 template through qubes-dom0-update
Changed repos in template to debian unstable (sid)
Made dist-upgrade as according to debian documentation (apt-get -u dist-upgrade)

Pulseaudio version 11.1.
Attempted with symlink of module-vchan-sink.so into the pulseaudio-11.1/modules/ folder and also tried with making a hard copy (cp) into the dir from pulseaudio-10.0/modules/

Any suggestions appreciated (also suggestions which help further debugging)!

Thanks!

EDIT:
It works in default untouched debian-9 template
Sorry for necrothreading (?)
@andrewdavidwong

[andrewdavidwong]

@AhmedAA: Hm, looks like it might be best to file a new issue, since it's a different version of Debian.

[andrewdavidwong]

@AhmedAA: Hm, looks like it might be best to file a new issue, since it's a different version of Debian.