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Better promote the Qubes StackExchange proposal #2880

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ghost opened this Issue Jun 30, 2017 · 6 comments

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ghost commented Jun 30, 2017

The Qubes OS proposal on StackExchange has received only 140 commits so far over the course of 11 months. There should be a more targeted promotion for it in the Qubes website (maybe a banner that is displayed in the documentation pages?).

Having a StackExchange website for Qubes is very important as the answers and questions are routinely crawled, and are favored on major search engines. This may make it easier for people to find help for common questions.

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jpouellet Jun 30, 2017

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OTOH, it creates yet more places to search for people looking for questions that have been already answered, and further dilutes the pool of competent answerers, and when questions are not answered there it gives people the impression that the Qubes community is somehow small, dead, inactive, or unresponsive because of the low volume on their non-mailing-list discussion platform of choice. We already have that problem with the subreddit (r/Qubes).

To quote @andrewdavidwong from a mailing list thread on whether or not to create a Qubes forum (emphasis mine):

After much deliberation, we have decided not to create an official Qubes
forum (though we do not discourage any members of the community from
creating an unofficial forum).

The team never reached a consensus on whether an official forum would be
in the best interest of the Qubes community, so an executive decision
was made not to proceed, mainly for the following reasons:

1. There would be too many places where Qubes is discussed, and this
might make it more difficult for people to find information.

2. It would create an additional burden on members of the team. (For
example, Marek would probably have to spend time reading and answering
questions on the forum.)

Again, I want to emphasize that we are not trying to discourage any
members of the community from creating an unofficial Qubes forum, if
that's what they want to do.

Since it appears very unlikely to meaningfully displace the mailing lists as the primary place for questions, I don't think it should be further promoted for the reasons stated above.

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jpouellet commented Jun 30, 2017

OTOH, it creates yet more places to search for people looking for questions that have been already answered, and further dilutes the pool of competent answerers, and when questions are not answered there it gives people the impression that the Qubes community is somehow small, dead, inactive, or unresponsive because of the low volume on their non-mailing-list discussion platform of choice. We already have that problem with the subreddit (r/Qubes).

To quote @andrewdavidwong from a mailing list thread on whether or not to create a Qubes forum (emphasis mine):

After much deliberation, we have decided not to create an official Qubes
forum (though we do not discourage any members of the community from
creating an unofficial forum).

The team never reached a consensus on whether an official forum would be
in the best interest of the Qubes community, so an executive decision
was made not to proceed, mainly for the following reasons:

1. There would be too many places where Qubes is discussed, and this
might make it more difficult for people to find information.

2. It would create an additional burden on members of the team. (For
example, Marek would probably have to spend time reading and answering
questions on the forum.)

Again, I want to emphasize that we are not trying to discourage any
members of the community from creating an unofficial Qubes forum, if
that's what they want to do.

Since it appears very unlikely to meaningfully displace the mailing lists as the primary place for questions, I don't think it should be further promoted for the reasons stated above.

@andrewdavidwong andrewdavidwong added this to the Documentation/website milestone Jul 1, 2017

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andrewdavidwong Jul 1, 2017

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I think the current level at which we promote the Qubes StackExchange proposal on the Qubes website is appropriate.

@rootkovska, @marmarek, any opinion?

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andrewdavidwong commented Jul 1, 2017

I think the current level at which we promote the Qubes StackExchange proposal on the Qubes website is appropriate.

@rootkovska, @marmarek, any opinion?

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rootkovska Jul 1, 2017

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What is this StackExchange, again? And why is it better/different than our mailing lists?

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rootkovska commented Jul 1, 2017

What is this StackExchange, again? And why is it better/different than our mailing lists?

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ghost Jul 1, 2017

Hello @rootkovska

What is this StackExchange, again?

Best way to answer is to give some examples: [1], [2].

And why is it better/different than our mailing lists?

  • Answers and questions are routinely crawled, making questions/answers much easier to lookup since they always appear in the first links in a [your-favorite-search-engine] search. In comparison, how many times did you use the search function in the Google mailing list to lookup answers if they don't appear in your search engine?
  • More friendly to non-technical people, mailing lists can be intimidating to use.
  • One can use pictures/gifs inside answers/questions.
  • Better formatting: Example.
  • SE system ensures that duplicate questions are closed, ensuring one central canonical set of answers.
  • SE has a comment section so one has no longer have to complain about top-posting being such a bad thing.
  • Small publicity when a hot question in the Qubes SE is trending and gets seen across the whole SE network.

@jpouellet points are correct, just one note: there's nothing preventing one from exporting questions/answers from the mailing list to SE.

ghost commented Jul 1, 2017

Hello @rootkovska

What is this StackExchange, again?

Best way to answer is to give some examples: [1], [2].

And why is it better/different than our mailing lists?

  • Answers and questions are routinely crawled, making questions/answers much easier to lookup since they always appear in the first links in a [your-favorite-search-engine] search. In comparison, how many times did you use the search function in the Google mailing list to lookup answers if they don't appear in your search engine?
  • More friendly to non-technical people, mailing lists can be intimidating to use.
  • One can use pictures/gifs inside answers/questions.
  • Better formatting: Example.
  • SE system ensures that duplicate questions are closed, ensuring one central canonical set of answers.
  • SE has a comment section so one has no longer have to complain about top-posting being such a bad thing.
  • Small publicity when a hot question in the Qubes SE is trending and gets seen across the whole SE network.

@jpouellet points are correct, just one note: there's nothing preventing one from exporting questions/answers from the mailing list to SE.

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ghost Jul 1, 2017

Oh, forgot another ones:

  • Questions can be organized by different labels.
  • Thanks to analytics this may reveal how many times a certain question was seen, maybe interesting/useful to devs or not.
  • Easy to archive, Google groups in comparison doesn't allow one to archive using the Internet Archive due to its robots.txt
  • Better compatibility with search engines, here's an example: (you can replicate it by going to https://duckduckgo.com and searching for how delete a non-empty directory in terminal ubuntu)

ghost commented Jul 1, 2017

Oh, forgot another ones:

  • Questions can be organized by different labels.
  • Thanks to analytics this may reveal how many times a certain question was seen, maybe interesting/useful to devs or not.
  • Easy to archive, Google groups in comparison doesn't allow one to archive using the Internet Archive due to its robots.txt
  • Better compatibility with search engines, here's an example: (you can replicate it by going to https://duckduckgo.com and searching for how delete a non-empty directory in terminal ubuntu)

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andrewdavidwong Nov 15, 2017

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Unfortunately, our StackExchange proposal was closed some time ago due to lack of activity.

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andrewdavidwong commented Nov 15, 2017

Unfortunately, our StackExchange proposal was closed some time ago due to lack of activity.

andrewdavidwong added a commit to QubesOS/qubes-doc that referenced this issue Nov 15, 2017

andrewdavidwong added a commit to QubesOS/qubesos.github.io that referenced this issue Nov 15, 2017

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