installation stop on "installing storaged.x86_64 (635/998)" very time I run the installation of Qubes-os R4 rc1

[adavida]

Qubes OS version:

Qubes os R4 rc1

Steps to reproduce the behavior:

I launch the installation of qubes-os on my pc

Expected behavior:

finish install

Actual behavior:

everything is blocked, except the mouse cursor that I pee still closet.
but nothing happens when I click, or make a key combination.
the animation next to the message freezes.

I tested several faith to install qubes R4rc1, and always the same blocking

General notes:

my pc is alienware 15r3, with ssd intel 600p

---

Related issues:

[adavida]

I got to install Qubes-os R4 rc2 release today

I do not know if it is R4 r2 qubes-os that corrects the problem. or that I added an option - modprobe.blacklist = bochs_drm - at boot (I'm in EFI) in the xen.efi file
I have the same problem as here: https://www.qubes-os.org/doc/linux-hvm-tips/
although the context is different, I also tried.
but, anaconda was really slow in being animations, 1fps or less

[adavida]

I got to install Qubes-os R4 rc2 release today

I do not know if it is R4 r2 qubes-os that corrects the problem. or that I added an option - modprobe.blacklist = bochs_drm - at boot (I'm in EFI) in the xen.efi file
I have the same problem as here: https://www.qubes-os.org/doc/linux-hvm-tips/
although the context is different, I also tried.
but, anaconda was really slow in being animations, 1fps or less

[andrewdavidwong]

Closing this as "resolved." If you believe the issue is not yet resolved, or if anyone is still affected by this issue, please leave a comment, and we'll be happy to reopen this. Thank you.

[andrewdavidwong]

Closing this as "resolved." If you believe the issue is not yet resolved, or if anyone is still affected by this issue, please leave a comment, and we'll be happy to reopen this. Thank you.

[WolfBlitz]

Laptop: MSI GS63VR
This problem exists in RC1.0 RC 2.0 RC 3.0
Installation stuck at installing "storaged".
Tried both uefi mode and legacy mode, both failed.
Tried adding modprobe.blacklist = bochs_drm in efi conf and replace in grub, still failed.
Tried with/without luks, both failed
Tried lvm and btrfs, both failed
Thanks if someone could fix this issue, in great hurry...

[WolfBlitz]

Laptop: MSI GS63VR
This problem exists in RC1.0 RC 2.0 RC 3.0
Installation stuck at installing "storaged".
Tried both uefi mode and legacy mode, both failed.
Tried adding modprobe.blacklist = bochs_drm in efi conf and replace in grub, still failed.
Tried with/without luks, both failed
Tried lvm and btrfs, both failed
Thanks if someone could fix this issue, in great hurry...

[WolfBlitz]

I too have the problem described previpusly
https://www.qubes-os.org/doc/linux-hvm-tips/
However in legacy mode, it doesn't work using modprobe.blacklist = bochs_drm, and installer won't start graphical mode…
In efi mode, it went into graphical mode but still stuck at storaged.

[WolfBlitz]

I too have the problem described previpusly
https://www.qubes-os.org/doc/linux-hvm-tips/
However in legacy mode, it doesn't work using modprobe.blacklist = bochs_drm, and installer won't start graphical mode…
In efi mode, it went into graphical mode but still stuck at storaged.

[ampanasiuk]

Still with us with 4.0rc3. Not reproducible with 3.2. Booting through UEFI, using the ISO image, written into a partition on the hard drive or onto an USB stick. Tried with all and with none additional components selected for installation. Tried with encrypted LVM and with non-encrypted regular ext4 target partition. Target partition 34GiB.
smartctl -a:
Device Model: WDC WDS120G1G0B-00RC30
Firmware Version: Z3311000
User Capacity: 120,034,123,776 bytes [120 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: Solid State Device
Form Factor: M.2

[ampanasiuk]

Still with us with 4.0rc3. Not reproducible with 3.2. Booting through UEFI, using the ISO image, written into a partition on the hard drive or onto an USB stick. Tried with all and with none additional components selected for installation. Tried with encrypted LVM and with non-encrypted regular ext4 target partition. Target partition 34GiB.
smartctl -a:
Device Model: WDC WDS120G1G0B-00RC30
Firmware Version: Z3311000
User Capacity: 120,034,123,776 bytes [120 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: Solid State Device
Form Factor: M.2

[ampanasiuk]

Worked around it by writing the iso onto a partition on a USB stick, extracting the EFI directory into a new FAT partition on the same stick, editing EFI/BOOT/xen.cfg to add rd.driver.blacklist=nouveau nouveau.modeset=0 video=vesa:off to one of the "kernel" lines and boot from the FAT partition.
Graphic card is nVIDIA GTX1060

[ampanasiuk]

Worked around it by writing the iso onto a partition on a USB stick, extracting the EFI directory into a new FAT partition on the same stick, editing EFI/BOOT/xen.cfg to add rd.driver.blacklist=nouveau nouveau.modeset=0 video=vesa:off to one of the "kernel" lines and boot from the FAT partition.
Graphic card is nVIDIA GTX1060

[marmarek]

Do you have also integrated graphic card?

[marmarek]

Do you have also integrated graphic card?

[ampanasiuk]

Yes, it's an Intel.

[ampanasiuk]

Yes, it's an Intel.

[yilmi]

I used a similar workaround on 4.0 rc3 as the one described by @ampanasiuk with different kernel flags. Added to doc QubesOS/qubes-doc#512

[yilmi]

I used a similar workaround on 4.0 rc3 as the one described by @ampanasiuk with different kernel flags. Added to doc QubesOS/qubes-doc#512

[fepitre]

Just a feedback: on a freshly new Acer Predator Helios 300, I encountered the same problem with 'storaged' during the install process with BIOS in Legacy mode. I added 'rd.driver.blacklist=nouveau nouveau.modeset=0 video=vesa:off' to the grub install options and then, everything was fine. @marmarek there is also an integrated graphic card + a GTX1050. I was thinking that maybe we could add such a grub entry just below the already present graphic fallback entry?

[fepitre]

Just a feedback: on a freshly new Acer Predator Helios 300, I encountered the same problem with 'storaged' during the install process with BIOS in Legacy mode. I added 'rd.driver.blacklist=nouveau nouveau.modeset=0 video=vesa:off' to the grub install options and then, everything was fine. @marmarek there is also an integrated graphic card + a GTX1050. I was thinking that maybe we could add such a grub entry just below the already present graphic fallback entry?

[fepitre]

There is also another problem which has been solved in the same way: https://groups.google.com/d/msg/qubes-users/aXqX5GGE5EY/A81eni33BAAJ

Any idea why? PCI express related?

[fepitre]

There is also another problem which has been solved in the same way: https://groups.google.com/d/msg/qubes-users/aXqX5GGE5EY/A81eni33BAAJ

Any idea why? PCI express related?

[fepitre]

@andrewdavidwong @marmarek : maybe we should open a separate/included issue related to problem with crash during the installer?

[fepitre]

@andrewdavidwong @marmarek : maybe we should open a separate/included issue related to problem with crash during the installer?

[marmarek]

First of all, I think storaged is unrelated here - it's just a package that happen to be installing at that time. Maybe its installation trigger something (refreshing some hardware state?).
I've seen similar issue on a machine with nvidia + intel GPU, but there it didn't completely frozen but from time to time freeze for ~20s. The freeze there could be triggered by xrandr -q. I don't remember details, but AFAIR there were some errors from nouveau (or intel?) driver about PCI access.
Does disabling nvidia in BIOS (if possible) help?

[marmarek]

First of all, I think storaged is unrelated here - it's just a package that happen to be installing at that time. Maybe its installation trigger something (refreshing some hardware state?).
I've seen similar issue on a machine with nvidia + intel GPU, but there it didn't completely frozen but from time to time freeze for ~20s. The freeze there could be triggered by xrandr -q. I don't remember details, but AFAIR there were some errors from nouveau (or intel?) driver about PCI access.
Does disabling nvidia in BIOS (if possible) help?

[fepitre]

I discussed with friends last week to what could be the problem and you came to the same conclusion, problem probably related to nouveau pci hardware access which could mess up in several pci laptop configurations. From my side, I can't disable NVIDIA in the BIOS and thus I have a big problem with my battery duration (~1 hour only). I tried to install NVIDIA driver (to have some power saving features) without success, using the akmod-nvidia of FC25. Not tried yet the binary from NVIDIA. But, in all cases, there is trouble with such a configuration INTEL+NVIDIA...

[fepitre]

I discussed with friends last week to what could be the problem and you came to the same conclusion, problem probably related to nouveau pci hardware access which could mess up in several pci laptop configurations. From my side, I can't disable NVIDIA in the BIOS and thus I have a big problem with my battery duration (~1 hour only). I tried to install NVIDIA driver (to have some power saving features) without success, using the akmod-nvidia of FC25. Not tried yet the binary from NVIDIA. But, in all cases, there is trouble with such a configuration INTEL+NVIDIA...

[nystilaps]

I am trying to install Qubes OS R4.0 on an MSI GS65 8RE notebook.
I encountered two problems:

1. Installation hangs on storaged installation. I tried different options, mentioned here but it still hangs.
   Options tried: efi=attr=uc modprobe.blacklist=bochs_drm nouveau.blacklist=yes lbm-nouveau.blacklist=yes rd.driver.blacklist=nouveau nouveau.modeset=0 video=vesa:off acpi=off apm=off irqpoll iommu=no-igfx
2. If I move my SSD to another machine, I can install it there and then move it to the notebook.
   Then it hangs on configuration stage.

I think of removing my WiFi card during installation, but haven't tried it yet.
I would appreciate any help.

[nystilaps]

I am trying to install Qubes OS R4.0 on an MSI GS65 8RE notebook.
I encountered two problems:

1. Installation hangs on storaged installation. I tried different options, mentioned here but it still hangs.
   Options tried: efi=attr=uc modprobe.blacklist=bochs_drm nouveau.blacklist=yes lbm-nouveau.blacklist=yes rd.driver.blacklist=nouveau nouveau.modeset=0 video=vesa:off acpi=off apm=off irqpoll iommu=no-igfx
2. If I move my SSD to another machine, I can install it there and then move it to the notebook.
   Then it hangs on configuration stage.

I think of removing my WiFi card during installation, but haven't tried it yet.
I would appreciate any help.

[nystilaps]

By the way I am trying text mode installer and it seems to have no option to set file system password.
But it needs the password for installation. I am stuck in it a bit.

[nystilaps]

By the way I am trying text mode installer and it seems to have no option to set file system password.
But it needs the password for installation. I am stuck in it a bit.

[nystilaps]

Seems it is normal behaviour:
#1161 (comment)

[nystilaps]

Seems it is normal behaviour:
#1161 (comment)

[akacodeorg]

Hi All, I’m running into almost the same error installing Qubes-R4.0-x86_64. Install is hanging on “storaged.x86_64 (732/1018)” while installing on:

System76 - Oryx Pro
8 GB GTX 1070
4.1 GHz i7-8750H
32 GB Dual-channel DDR4 at 2400 MHz
512 GB NVMe PCIe M.2 SSD

Will report back if I find workaround.

[akacodeorg]

Hi All, I’m running into almost the same error installing Qubes-R4.0-x86_64. Install is hanging on “storaged.x86_64 (732/1018)” while installing on:

System76 - Oryx Pro
8 GB GTX 1070
4.1 GHz i7-8750H
32 GB Dual-channel DDR4 at 2400 MHz
512 GB NVMe PCIe M.2 SSD

Will report back if I find workaround.

[marmarek]

Are you using USB 3.0 stick as a installation source? I have one (actually bought a bunch of them :/) that cause similar problems, but when connected through USB 2.0 cable or hub, it works.

[marmarek]

Are you using USB 3.0 stick as a installation source? I have one (actually bought a bunch of them :/) that cause similar problems, but when connected through USB 2.0 cable or hub, it works.

[akacodeorg]

Hi @marmarek, thanks for the heads up. Since your post I have now tried a few different installation methods all with no success. I have tried the following:
-mosDART 16GB USB 3.0 flash drive.
-PNY 8GB USB 2.0 flash drive.
-PNY 64GB USB 3.0 flash drive.
I tried all three methods mentioned above while also plugged into a old USB 2.0 hub.
I have also tried burning iso to DVD and booting from external DVD drive.
I have also downloaded iso again just in case something might have been corrupt.

[akacodeorg]

Hi @marmarek, thanks for the heads up. Since your post I have now tried a few different installation methods all with no success. I have tried the following:
-mosDART 16GB USB 3.0 flash drive.
-PNY 8GB USB 2.0 flash drive.
-PNY 64GB USB 3.0 flash drive.
I tried all three methods mentioned above while also plugged into a old USB 2.0 hub.
I have also tried burning iso to DVD and booting from external DVD drive.
I have also downloaded iso again just in case something might have been corrupt.

[yilmi]

Hi @akacodeorg, I ran into the same issue on a previous install, however as @marmarek mentioned in a previous comment, the freeze isn't related to the storaged.x86_64 rpm.

Your config is similar to mine. At first, I worked around the issue adding nouveau.modeset=0 kernel parameter and removing /mapbs and /noexitboot.

When I wanted to update to Qubes 4.0GA I tried other configurations and used instead acpi_osi=! kernel parameter and enabled full iommu in Xen options with iommu=on, with this I was able to install and get discrete GPU support.

[yilmi]

Hi @akacodeorg, I ran into the same issue on a previous install, however as @marmarek mentioned in a previous comment, the freeze isn't related to the storaged.x86_64 rpm.

Your config is similar to mine. At first, I worked around the issue adding nouveau.modeset=0 kernel parameter and removing /mapbs and /noexitboot.

When I wanted to update to Qubes 4.0GA I tried other configurations and used instead acpi_osi=! kernel parameter and enabled full iommu in Xen options with iommu=on, with this I was able to install and get discrete GPU support.