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Video choppy in Fedora-26 when streaming on YouTube and Netflix #3622

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Simon-Davies opened this Issue Feb 22, 2018 · 7 comments

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Simon-Davies commented Feb 22, 2018

Qubes OS version:

Qubes 4.0 R4.0

Affected TemplateVMs:

fedora-26


Steps to reproduce the behavior:

Enable Intel graphics due to Nvidia GTX 1050 not working with the Noveau or proprietary driver

Install rpmfusion free and nonfree repositories

Install ffmpeg

Stream YouTube or Netflix

Expected behavior:

Video isn't choppy

Actual behavior:

Video is very choppy

General notes:


Related issues:

@Simon-Davies Simon-Davies changed the title from Video choppy in Fedora-26 to Video choppy in Fedora-26 when watching Netflix Feb 22, 2018

@andrewdavidwong andrewdavidwong added this to the Release 4.0 milestone Feb 23, 2018

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andrewdavidwong Feb 23, 2018

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Has it ever not been choppy on your hardware?

Also, just a shot in the dark, but does setting audio_low_latency = true in /etc/qubes/guid.conf help at all?

See: https://www.qubes-os.org/doc/config-files/

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andrewdavidwong commented Feb 23, 2018

Has it ever not been choppy on your hardware?

Also, just a shot in the dark, but does setting audio_low_latency = true in /etc/qubes/guid.conf help at all?

See: https://www.qubes-os.org/doc/config-files/

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Simon-Davies Feb 23, 2018

I'm running Qubes on a new Dell XPS 15 so I doubt it's a hardware issue. I wondered if it was a general Fedora issue.

I tried setting audio_low_latency = true in /etc/qubes/guid.conf but the video is still choppy unfortunately

The Noveau driver for Nvidia doesn't work with the GTX 1050 and I was unable to install the proprietary driver.

Thanks for your help :)

Simon-Davies commented Feb 23, 2018

I'm running Qubes on a new Dell XPS 15 so I doubt it's a hardware issue. I wondered if it was a general Fedora issue.

I tried setting audio_low_latency = true in /etc/qubes/guid.conf but the video is still choppy unfortunately

The Noveau driver for Nvidia doesn't work with the GTX 1050 and I was unable to install the proprietary driver.

Thanks for your help :)

@Simon-Davies Simon-Davies changed the title from Video choppy in Fedora-26 when watching Netflix to Video choppy in Fedora-26 when streaming on YouTube and Netflix Feb 26, 2018

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martin-paulus Mar 2, 2018

Which X11 graphics driver is being used?

Example on (bare metal) Fedora 27, Dell Latitude E5530:
grep -i driver /var/log/Xorg.0.log

[..]
[     7.107] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets:
[     7.107] (II) intel: Driver for Intel(R) HD Graphics
[     7.107] (II) intel: Driver for Intel(R) Iris(TM) Graphics
[     7.107] (II) intel: Driver for Intel(R) Iris(TM) Pro Graphics
[     7.109] (II) intel(0): Using Kernel Mode Setting driver: i915, version 1.6.0 20171023
[     7.119] (II) intel(0): [DRI2]   DRI driver: i965
[     7.119] (II) intel(0): [DRI2]   VDPAU driver: va_gl
[..]

So, I am using the i915 intel driver. But I am pretty sure that vesa or fbdev drivers would also "work", albeit with lesser performance.

Which X11 graphics driver is being used?

Example on (bare metal) Fedora 27, Dell Latitude E5530:
grep -i driver /var/log/Xorg.0.log

[..]
[     7.107] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets:
[     7.107] (II) intel: Driver for Intel(R) HD Graphics
[     7.107] (II) intel: Driver for Intel(R) Iris(TM) Graphics
[     7.107] (II) intel: Driver for Intel(R) Iris(TM) Pro Graphics
[     7.109] (II) intel(0): Using Kernel Mode Setting driver: i915, version 1.6.0 20171023
[     7.119] (II) intel(0): [DRI2]   DRI driver: i965
[     7.119] (II) intel(0): [DRI2]   VDPAU driver: va_gl
[..]

So, I am using the i915 intel driver. But I am pretty sure that vesa or fbdev drivers would also "work", albeit with lesser performance.

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feosam Apr 14, 2018

When I watch a video and I move with the cursor the video jerkys. If it is a fast Video (for example a car video or a youtube video with 720p) it jerkys also whitout moving the cursor. I didn't have this problem at os 3.2 - even when I was playing videos simultaneously.

I looked at the qubes os homepage for a solution:

https://www.qubes-os.org/doc/intel-igfx-troubleshooting/

The solution would be to add a line (iommu=no-igfx) to the /boot/efi/EFI/qubes/xen.cfg .

This line (iommu=no-igfx) was already in the .cfg file, so I had nothing to add.

I tried also debian 9 - the same problem.

Regards

feosam commented Apr 14, 2018

When I watch a video and I move with the cursor the video jerkys. If it is a fast Video (for example a car video or a youtube video with 720p) it jerkys also whitout moving the cursor. I didn't have this problem at os 3.2 - even when I was playing videos simultaneously.

I looked at the qubes os homepage for a solution:

https://www.qubes-os.org/doc/intel-igfx-troubleshooting/

The solution would be to add a line (iommu=no-igfx) to the /boot/efi/EFI/qubes/xen.cfg .

This line (iommu=no-igfx) was already in the .cfg file, so I had nothing to add.

I tried also debian 9 - the same problem.

Regards

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awokd Apr 15, 2018

From a suggestion in the mailing list, could you please try "turning off the Intel speed stepping" in your UEFI configuration?

awokd commented Apr 15, 2018

From a suggestion in the mailing list, could you please try "turning off the Intel speed stepping" in your UEFI configuration?

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feosam Apr 17, 2018

There is no configuration for Intel speed step or EIST in the uefi bios.

feosam commented Apr 17, 2018

There is no configuration for Intel speed step or EIST in the uefi bios.

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Simon-Davies Apr 17, 2018

I turned off Intel Speed Stepping in my Bios but still have the issue.

Simon-Davies commented Apr 17, 2018

I turned off Intel Speed Stepping in my Bios but still have the issue.

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