Not installable on xps 15 9570 - Black screen.

[fentas]

Qubes OS version:

Latest release R4.0

Affected component(s):

Dell XPS 15 9570
Core i9 / 32 GB / 1TB SSD

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Steps to reproduce the behavior:

Download iso and copy it to usb (dd). Boot from it.

Expected behavior:

Anything else.

Actual behavior:

Black screen. 100% cpu guessing from heat and fan speed / noice. Nothing else happens. Waited for 5-10 Minutes.

General notes:

• Tried also R3.2
• Ubuntu 18 is booting from the same usb stick.

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Related issues:

[fentas]

The installer loads Xen right at the beginning, so chances are high that if you can see the installer’s graphical screen and you pass the compatibility check that runs immediately after that, Qubes will work on your system. :)

As I can't see the graphical screen changes are high that XPS 15 9570 is not compatible? :/
At least the i9 version.

[fentas]

The installer loads Xen right at the beginning, so chances are high that if you can see the installer’s graphical screen and you pass the compatibility check that runs immediately after that, Qubes will work on your system. :)

As I can't see the graphical screen changes are high that XPS 15 9570 is not compatible? :/
At least the i9 version.

[fentas]

Interesting, gparted (0.3.1) iso will also not boot up.
For the time being, I'm stuck with Ubuntu.

[fentas]

Interesting, gparted (0.3.1) iso will also not boot up.
For the time being, I'm stuck with Ubuntu.

[andrewdavidwong]

Based on our issue reporting guidelines, this appears to be too localized for qubes-issues, since it depends on a specific hardware configuration. We ask that you please send this to the qubes-users mailing list instead. qubes-users is intended for these sorts of issues and receives much more traffic, which means that your issue is more likely to receive a response there. If, after reading our issue reporting guidelines, you believe we are mistaken, please leave a comment briefly explaining why. We'll be happy to take another look, and, if appropriate, reopen this issue. Thank you for your understanding.

[andrewdavidwong]

Based on our issue reporting guidelines, this appears to be too localized for qubes-issues, since it depends on a specific hardware configuration. We ask that you please send this to the qubes-users mailing list instead. qubes-users is intended for these sorts of issues and receives much more traffic, which means that your issue is more likely to receive a response there. If, after reading our issue reporting guidelines, you believe we are mistaken, please leave a comment briefly explaining why. We'll be happy to take another look, and, if appropriate, reopen this issue. Thank you for your understanding.

[ethanfrey]

@fentas I just got the same laptop, and was also interested in installing Qubes.... Did you ever get the xen installation to work (with a tip or two how?) or is it simply incompatible? I figured I'd do a little research before wiping the disk clean a few times....

[ethanfrey]

@fentas I just got the same laptop, and was also interested in installing Qubes.... Did you ever get the xen installation to work (with a tip or two how?) or is it simply incompatible? I figured I'd do a little research before wiping the disk clean a few times....