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Qube Manager: Houston error, steps to reproduce #4022

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RefinedSoftwareLLC opened this Issue Jun 19, 2018 · 6 comments

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  Release 4.0 updates
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@RefinedSoftwareLLC @marmarta @andrewdavidwong
@RefinedSoftwareLLC

RefinedSoftwareLLC commented Jun 19, 2018

Qubes OS version:

R4.0

Affected component(s):

Qube Manger

Steps to reproduce the behavior:

Open: http://porteus-kiosk.org/download.html

Download: Porteus Kiosk 4.7.0 (Default version) as Porteus-Kiosk-4.7.0-x86_64.iso

Open Qube Manager, Menu Qube, Select Create new qube.

Note: [Dom0] Create new qube popup displays.

  • Name and label: <custom>-kiosk-dvm
  • Type: Standalone qube not based on a template
  • [X] launch settings after creation
    Press OK.

Note: [Dom0] Settings: <custom>-kiosk-dvm popup displays.
Tab Basic

  • [X] Start qube automatically on boot
    Tab Advanced
  • Initial memory: 1000 MB
  • [ ] Include in memory balancing
  • Mode: default (PVH)
    Press Apply then in Tab Advanced press Boot qube from CDROM.

Note: [Dom0] Boot <custom>-kiosk-dvm from device popup displays.

  • (X) from file in qube
    Select the qube you used to download the iso.
    Press ... then select the file Porteus-Kiosk-4.7.0-x86_64.iso.
    Press OK

Note: Nothing happens.

In Qube Manager, right click <custom>-kiosk-dvm, select Qube Settings.

Note [Dom0] Houston, we have a problem... popup displays.

Whoops. A critical error has occured. This is most likely a bug in Qubes Manager.

QubesDaemonNoResponseError: Got empty response from qubesd. See journalctl in dom0 for details.
at line 871
of file /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py.

[Hide Details...] [OK]

----
line: 'Got empty response from qubesd. See journalctl in dom0 for '
func: _parse_qubesd_response
line no.: 81
file: /usr/lib/python3.5/site-packages/qubesadmin/base.py
----
line: return self._parse_qubesd_response(return_data)
func: qubesd_call
line no.: 483
file: /usr/lib/python3.5/site-packages/qubesadmin/app.py
----
line: payload_stream)
func: qubesd_call
line no.: 68
file: /usr/lib/python3.5/site-packages/qubesadmin/base.py
----
line: self.vm.name, 'admin.vm.feature.Get', item).decode('utf-8')
func: __getitem__
line no.: 55
file: /usr/lib/python3.5/site-packages/qubesadmin/features.py
----
line: return self[item]
func: get
line no.: 74
file: /usr/lib/python3.5/site-packages/qubesadmin/features.py
----
line: and not vm.features.get('internal', False))
func: _filter_internal
line no.: 31
file: /usr/lib/python3.5/site-packages/qubesmanager/utils.py
----
line: choice_list = list(choice_list)
func: prepare_choice
line no.: 74
file: /usr/lib/python3.5/site-packages/qubesmanager/utils.py
----
line: *args, **kwargs)
func: prepare_vm_choice
line no.: 137
file: /usr/lib/python3.5/site-packages/qubesmanager/utils.py
----
line: allow_default=True, allow_none=True)
func: __init_basic_tab__
line no.: 327
file: /usr/lib/python3.5/site-packages/qubesmanager/settings.py
----
line: self.__init_basic_tab__()
func: __init__
line no.: 89
file: /usr/lib/python3.5/site-packages/qubesmanager/settings.py
----
line: vm, self.qt_app, "basic")
func: action_settings_triggered
line no.: 871
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py

@andrewdavidwong andrewdavidwong added bug C: qubes-manager labels Jun 20, 2018

@andrewdavidwong andrewdavidwong added this to the Release 4.0 updates milestone Jun 20, 2018

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marmarta Jul 16, 2018

That error looks like the VM does not exist - I've tried to reproduce the steps, and everything up to the error happens the same on the two systems I've tested it on; while the VM does not boot (I'd guess there's a problem with virtualization and that ISO..? ), Qube Settings and so on work normally. Has it occurred again? If you do encounter it again, it would be very helpful if you could check what is the output of qvm-prefs <this-vms-name>.

marmarta commented Jul 16, 2018

That error looks like the VM does not exist - I've tried to reproduce the steps, and everything up to the error happens the same on the two systems I've tested it on; while the VM does not boot (I'd guess there's a problem with virtualization and that ISO..? ), Qube Settings and so on work normally. Has it occurred again? If you do encounter it again, it would be very helpful if you could check what is the output of qvm-prefs <this-vms-name>.
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RefinedSoftwareLLC Jul 17, 2018

I re-followed these steps and couldn't reproduce the same error. But after following these steps I pressed the [Dom0] Qube Manager's "Refresh" button and got this popup error:

[Dom0] Houston, we have a problem...

Whoops. A critical error has occured. This is most likely a bug in Qubes Manager.

RuntimeError: wrapped C/C++ object of type VmNameItem has been deleted
at line 888
of file /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py.

----
line: self.vms_in_table[selected_qid].name_widget)
func: fill_table
line no.: 437
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.fill_table()
func: update_table
line no.: 465
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.update_table()
func: action_refresh_list_triggered
line no.: 888
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py

RefinedSoftwareLLC commented Jul 17, 2018 •
edited
Edited 1 time
  • @RefinedSoftwareLLC RefinedSoftwareLLC edited Jul 17, 2018 (most recent)
  • @RefinedSoftwareLLC RefinedSoftwareLLC created Jul 17, 2018

I re-followed these steps and couldn't reproduce the same error. But after following these steps I pressed the [Dom0] Qube Manager's "Refresh" button and got this popup error:

[Dom0] Houston, we have a problem...

Whoops. A critical error has occured. This is most likely a bug in Qubes Manager.

RuntimeError: wrapped C/C++ object of type VmNameItem has been deleted
at line 888
of file /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py.

----
line: self.vms_in_table[selected_qid].name_widget)
func: fill_table
line no.: 437
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.fill_table()
func: update_table
line no.: 465
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.update_table()
func: action_refresh_list_triggered
line no.: 888
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
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RefinedSoftwareLLC Jul 17, 2018 

Whoops. A critical error has occured. This is most likely a bug in Qubes Manager.

RuntimeError: wrapped C/C++ object of type VmStatusIcon has been deleted
at line 525
of file /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py.

----
line: self.setPixmap(icon_pixmap)
func: set_on_icon
line no.: 184
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.set_on_icon()
func: update
line no.: 169
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.on_icon.update()
func: update_vm_state
line no.: 258
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.info_widget.update_vm_state(self.vm)
func: update
line no.: 139
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.vms_in_table[vm.qid].update()
func: update_single_row
line no.: 404
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.update_single_row(vm)
func: table_selection_changed
line no.: 525
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py

RefinedSoftwareLLC commented Jul 17, 2018 

Whoops. A critical error has occured. This is most likely a bug in Qubes Manager.

RuntimeError: wrapped C/C++ object of type VmStatusIcon has been deleted
at line 525
of file /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py.

----
line: self.setPixmap(icon_pixmap)
func: set_on_icon
line no.: 184
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.set_on_icon()
func: update
line no.: 169
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.on_icon.update()
func: update_vm_state
line no.: 258
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.info_widget.update_vm_state(self.vm)
func: update
line no.: 139
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.vms_in_table[vm.qid].update()
func: update_single_row
line no.: 404
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.update_single_row(vm)
func: table_selection_changed
line no.: 525
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
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RefinedSoftwareLLC Jul 17, 2018 

Whoops. A critical error has occured. This is most likely a bug in Qubes Manager.

RuntimeError: wrapped C/C++ object of type VmStatusIcon has been deleted
at line 873
of file /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py.

----
line: self.setPixmap(icon_pixmap)
func: set_on_icon
line no.: 184
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.set_on_icon()
func: update
line no.: 169
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.on_icon.update()
func: update_vm_state
line no.: 258
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.info_widget.update_vm_state(self.vm)
func: update
line no.: 139
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.vms_in_table[vm.qid].update()
func: update_single_row
line no.: 404
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.update_single_row(vm)
func: action_settings_triggered
line no.: 873
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py

RefinedSoftwareLLC commented Jul 17, 2018 •
edited
Edited 1 time
  • @RefinedSoftwareLLC RefinedSoftwareLLC edited Jul 17, 2018 (most recent)
  • @RefinedSoftwareLLC RefinedSoftwareLLC created Jul 17, 2018 

Whoops. A critical error has occured. This is most likely a bug in Qubes Manager.

RuntimeError: wrapped C/C++ object of type VmStatusIcon has been deleted
at line 873
of file /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py.

----
line: self.setPixmap(icon_pixmap)
func: set_on_icon
line no.: 184
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.set_on_icon()
func: update
line no.: 169
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.on_icon.update()
func: update_vm_state
line no.: 258
file: /usr/lib/python3.5/site-packages/qubesmanager/table_widgets.py
----
line: self.info_widget.update_vm_state(self.vm)
func: update
line no.: 139
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.vms_in_table[vm.qid].update()
func: update_single_row
line no.: 404
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
----
line: self.update_single_row(vm)
func: action_settings_triggered
line no.: 873
file: /usr/lib/python3.5/site-packages/qubesmanager/qube_manager.py
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RefinedSoftwareLLC Jul 17, 2018 

[admin@dom0 ~]$ qvm-prefs del2-kiosk-dvm
autostart           -  True
backup_timestamp    U
debug               D  False
default_dispvm      D  whonix-ws-dvm2
default_user        D  user
gateway             D  
gateway6            D  
include_in_backups  D  True
installed_by_rpm    D  False
ip                  D  10.137.0.26
ip6                 D  
kernel              D  4.14.41-1
kernelopts          D  nopat
klass               D  StandaloneVM
label               -  red
mac                 D  00:16:3E:5E:6C:00
maxmem              D  4000
memory              -  1000
name                -  del2-kiosk-dvm
netvm               D  sys-whonix
provides_network    -  False
qid                 -  26
qrexec_timeout      D  60
start_time          D  
stubdom_mem         U
stubdom_xid         D  -1
updateable          D  True
uuid                -  eb636c60-2993-4227-bc98-ab98c9d97521
vcpus               D  2
virt_mode           D  pvh
visible_gateway     D  10.137.0.8
visible_gateway6    D  
visible_ip          D  10.137.0.26
visible_ip6         D  
visible_netmask     D  255.255.255.255
xid                 D  87

RefinedSoftwareLLC commented Jul 17, 2018 

[admin@dom0 ~]$ qvm-prefs del2-kiosk-dvm
autostart           -  True
backup_timestamp    U
debug               D  False
default_dispvm      D  whonix-ws-dvm2
default_user        D  user
gateway             D  
gateway6            D  
include_in_backups  D  True
installed_by_rpm    D  False
ip                  D  10.137.0.26
ip6                 D  
kernel              D  4.14.41-1
kernelopts          D  nopat
klass               D  StandaloneVM
label               -  red
mac                 D  00:16:3E:5E:6C:00
maxmem              D  4000
memory              -  1000
name                -  del2-kiosk-dvm
netvm               D  sys-whonix
provides_network    -  False
qid                 -  26
qrexec_timeout      D  60
start_time          D  
stubdom_mem         U
stubdom_xid         D  -1
updateable          D  True
uuid                -  eb636c60-2993-4227-bc98-ab98c9d97521
vcpus               D  2
virt_mode           D  pvh
visible_gateway     D  10.137.0.8
visible_gateway6    D  
visible_ip          D  10.137.0.26
visible_ip6         D  
visible_netmask     D  255.255.255.255
xid                 D  87
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RefinedSoftwareLLC Jul 17, 2018

Okay, the qube isn't running (per the qube menu next to clock) but Qube Manager is showing state as yellow. In Qube Manager, if I right click and select Qube Settings, then press Cancel The at line 873 error is consistently re-displaying (Repeating this, causes the error to redisplay).
The qube still isn't running and Qube Manager is still showing state as yellow. I am pressing Refresh button (two green arrows going in circle), Now the at line 525 error displayed. Now the at line 873 error is no longer happening if I open Qube Settings then Cancel.

RefinedSoftwareLLC commented Jul 17, 2018 •
edited
Edited 1 time
  • @RefinedSoftwareLLC RefinedSoftwareLLC edited Jul 17, 2018 (most recent)
  • @RefinedSoftwareLLC RefinedSoftwareLLC created Jul 17, 2018

Okay, the qube isn't running (per the qube menu next to clock) but Qube Manager is showing state as yellow. In Qube Manager, if I right click and select Qube Settings, then press Cancel The at line 873 error is consistently re-displaying (Repeating this, causes the error to redisplay).
The qube still isn't running and Qube Manager is still showing state as yellow. I am pressing Refresh button (two green arrows going in circle), Now the at line 525 error displayed. Now the at line 873 error is no longer happening if I open Qube Settings then Cancel.
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