Dom0 can't update itself

[Zig-03]

Qubes OS version:

R 4

Affected component(s):

dom0

Steps to reproduce the behavior:

menu > qube manager > dom0 > click the arrow (update)

Expected behavior in case no updates are pending:

opens up the qubes-qube-manager window checking for updates > opens up the qubes dom0 updates window > both close up
p.s. again this was my experience when I checked for updates for dom0 and none were pending

Actual behavior:

opens up the qubes-qube-manager window checking for updates > opens up the qubes dom0 updates window > closes up the qubes dom0 updates window after about 1-2 minutes sometimes a bit more (unusual) > qubes-qube-manager window remains opened checking forever for updates. So I have to click the x button and close it, I actually don't know if waiting more than 5 mins would actually update anything, but in any case it never took that long.

I believe you'll ask for logs which I can give, just let me know where to find them.

Also, IDK if related, but since yesterday I can't open a disp fedora 26 vm, it just opens for a second and shuts down. Not sure if anyone opened an issue for that, I'll have to check.

[Aekez]

Could you try test and verify if the update process itself works by using the commands listed below instead of the GUI tool? There seems to be some GUI problems as of late, so it might be that it works for you if you use the commands instead.

For dom0: sudo qubes-dom0-update
For fedora / fedora-minimal: sudo dnf update && sudo dnf upgrade
For debian / whonix: sudo apt-get update && sudo apt-get dist-upgrade

• You can also more easily see the errors in the terminal, and if it does anything weird or show an error, then you can copy/paste it here, or take a picture/screenshot and upload it.

  • If in doubt how to copy/paste out of dom0, then you can put it into a text file, i.e. by using the nano command, save it, and then use qvm-move-to-vm from dom0 terminal to move your text file to your internet VM, and then again copy/paste terminal output here.

• Also, it doesn't look like it, but could this be related by any chance #4099 ?

• This is off-topic, but in my experience it's also much smoother to just use the commands to update. Although if you have a lot of templates, putting them in a script may be more convenient than typing them every time.

[Aekez]

Could you try test and verify if the update process itself works by using the commands listed below instead of the GUI tool? There seems to be some GUI problems as of late, so it might be that it works for you if you use the commands instead.

For dom0: sudo qubes-dom0-update
For fedora / fedora-minimal: sudo dnf update && sudo dnf upgrade
For debian / whonix: sudo apt-get update && sudo apt-get dist-upgrade

• You can also more easily see the errors in the terminal, and if it does anything weird or show an error, then you can copy/paste it here, or take a picture/screenshot and upload it.

  • If in doubt how to copy/paste out of dom0, then you can put it into a text file, i.e. by using the nano command, save it, and then use qvm-move-to-vm from dom0 terminal to move your text file to your internet VM, and then again copy/paste terminal output here.

• Also, it doesn't look like it, but could this be related by any chance #4099 ?

• This is off-topic, but in my experience it's also much smoother to just use the commands to update. Although if you have a lot of templates, putting them in a script may be more convenient than typing them every time.