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Cannot Import Multiple Titles / Mapping Titles / Import Timeout? #3854

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BzowK opened this issue Nov 2, 2019 · 2 comments
Closed

Cannot Import Multiple Titles / Mapping Titles / Import Timeout? #3854

BzowK opened this issue Nov 2, 2019 · 2 comments
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Type: Bug Issue is a bug

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@BzowK
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BzowK commented Nov 2, 2019

Hey Guys -

I've used both Radarr & CouchPotato in the past and recently decided to implement Radarr again after rebuilding my server that handles media. I installed the latest (0.2.0.1358 on Windows 10 x64), configured settings, and started importing my ~3,000 titles using the "Bulk Import" feature.

After adding about 500, I ran into an issue where if I choose "Bulk Import" (which defaults to 15), no results are displayed. If i then choose "500" from the dropdown, the processing dots reappear, but once finished - still no results are displayed. If I then choose "1,000", I get results.

I enabled debug logging, repeated the process. Below is a timeline of what happens followed by a few key log lines. Seemingly, if a movie cannot be mapped, it still counts as one of the "500" therefore resulting in no results although plenty remain to be added which could be mapped.

Important Note: After getting no results when scanning for "500", logs show that it only scans to the "H's" or to the 1,090th folder of the 2,533 movie folders in the selected path. I'd assume the 1,090 includes titles I've already imported plus the (first) 500 it cannot map.

Below is how my media is organized / accessed, examples from the logs, and finally my questions:

Media Organization

  • Media is stored remotely from Radarr installation, however is on same gigabit LAN. It is accessed via UNC path using IP to a Windows (10) share and has full rights
  • Movies are in one of 3 different root folders (Movies-Childrens, Movies, & Movies-New)
  • Each movie follows the exact same format shown below:
  • Dedicated Folder: Terminator, The [1984] 1080p
  • Movie Filename: Terminator, The [1984] 1080p.mkv
  • Scraped with TinyMediaManager3
  • Only other media file within folder is trailer (Terminator, The [1984] 1080p-trailer.mkv)

To note, I'm positive there were no access or network issue occurring during this testing...

Log Examples
Below are lines from the failed import of a one of the many titles it skipped when attempting the mass import described above. I only included the debug lines as it included the standard log ones as well as removed timestamps to clean it up.

|Debug|Parser|Parsing string 'Beautiful Mind, A [2001] 1080p'
|Debug|Parser|Movie Parsed. Beautiful Mind, A - 2001
|Debug|DiskScanService|Scanning '\192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p' for video files
|Debug|Parser|Parsing string 'Beautiful Mind, A [2001] 1080p'
|Debug|DiskScanService|1 video files were found in \192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p
|Debug|Parser|Movie Parsed. Beautiful Mind, A - 2001
|Debug|DiskScanService|Scanning '\192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p' for video files
|Debug|ImportDecisionMaker|Analyzing 1/1 files.
|Debug|Parser|Parsing string 'Beautiful Mind, A [2001] 1080p.mp4'
|Debug|DiskScanService|1 video files were found in \192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p
|Debug|Parser|Movie Parsed. Beautiful Mind, A - 2001
|Debug|ImportDecisionMaker|Analyzing 1/1 files.
|Debug|VideoFileInfoReader|Getting media info from \192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p\Beautiful Mind, A [2001] 1080p.mp4
|Debug|Parser|Parsing string 'Beautiful Mind, A [2001] 1080p.mp4'
|Debug|Parser|Movie Parsed. Beautiful Mind, A - 2001
|Debug|VideoFileInfoReader|Getting media info from \192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p\Beautiful Mind, A [2001] 1080p.mp4
|Debug|ParsingService|Language(s) parsed:
|Debug|ParsingService|Language(s) parsed:
|Debug|QualityParser|Trying to parse quality for A Movie [2001] 1080p
|Debug|QualityParser|Trying to parse quality for A Movie [2001] 1080p
|Debug|ParsingService|Quality parsed: WEBDL-1080p v1 (None)
|Debug|ParsingService|Quality parsed: WEBDL-1080p v1 (None)
|Debug|ImportDecisionMaker|Size: 1882309327
|Debug|ImportDecisionMaker|Size: 1882309327
|Debug|GrabbedReleaseQualitySpecification|No download client item provided, skipping.
|Debug|GrabbedReleaseQualitySpecification|No download client item provided, skipping.
|Debug|SameFileSpecification|No existing movie file, skipping
|Debug|SameFileSpecification|No existing movie file, skipping
|Debug|FreeSpaceSpecification|Skipping free space check for existing movie
|Debug|FreeSpaceSpecification|Skipping free space check for existing movie
|Debug|VideoFileInfoReader|Getting media info from \192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p\Beautiful Mind, A [2001] 1080p.mp4
|Debug|VideoFileInfoReader|Getting media info from \192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p\Beautiful Mind, A [2001] 1080p.mp4
|Debug|DetectSample|Runtime is over 90 seconds
|Debug|NotUnpackingSpecification|\192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p\Beautiful Mind, A [2001] 1080p.mp4 is in movie folder, skipping unpacking check
|Debug|DetectSample|Runtime is over 90 seconds
|Debug|Parser|Parsing string 'Beautiful Mind, A 2001'
|Debug|NotUnpackingSpecification|\192.168.0.25\Media\Movies\Beautiful Mind, A [2001] 1080p\Beautiful Mind, A [2001] 1080p.mp4 is in movie folder, skipping unpacking check
|Debug|Parser|Movie Parsed. Beautiful Mind, A - 2001
|Debug|Parser|Parsing string 'Beautiful Mind, A 2001'
|Debug|Parser|Movie Parsed. Beautiful Mind, A - 2001
|Warn|SkyHookProxy|Couldn't map movie Beautiful Mind, A to a movie on The Movie DB. It will not be added :(
|Warn|SkyHookProxy|Couldn't map movie Beautiful Mind, A to a movie on The Movie DB. It will not be added :(

Questions

  1. Assuming that titles that cannot be mapped are counted towards the selected results to be displayed, how can I get it to scan for the remaining titles in the selected path?

  2. How can I import the titles which cannot be mapped? I understand that I could manually add them, but we are talking about hundreds. Surely, there's a script or integrated config which will allow this.

I'm happy to submit logs if it helps. Thank You

@issue-label-bot issue-label-bot bot added the Type: Bug Issue is a bug label Nov 2, 2019
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stale bot commented Jan 1, 2020

This issue has been automatically marked as stale because it has not had recent activity. Please verify that this is still an issue with the latest version of Radarr and report back. Otherwise this issue will be closed.

@stale stale bot added the stale label Jan 1, 2020
@stale stale bot closed this as completed Jan 8, 2020
@github-actions github-actions bot locked as resolved and limited conversation to collaborators Dec 9, 2020
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