Hello
Hello, how can I help?
I need to schedule a viewing for an apartment at Shadyside Apartments for Sunday at 11 am. My name is Angela.
Have you already paid the application fee for the apartment?
Oh. Wait. Sorry, I have a date on Sunday at 11 am. I'll need to change that appointment.
What day would you like to make the booking for?
Do you know how many bathrooms the apartment has?
The apartment has two large bathrooms.
I think we should just schedule the viewing for a later time on Sunday. How about Sunday at 5 pm. I don't know if I paid the fee, but I will pay after the viewing if I haven't.
Excellent, the viewing is scheduled now!
Hopefully the date goes will. Would suck if I had to reschedule the viewing for a bad date.
I wish you the best of luck. 
Thank you. And thanks for your help. 
Thank you and goodbye.