Hello, I need some help!
Hello, how can I help?
Somebody stole $300 from me!
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Yes, I need help, somebody stole my money and I need help!
Could I get your full name, please?
Brian White
Can you tell me your account number, please?
153531981
Right, and your PIN as well please.
This just sucks, I can't believe somebody would steal from me :(
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Sorry, I think my pin was 1596, but maybe it was something else.
Could you provide a detailed fraud report now, please?
I lost my debit card and somebody used it to steal $300 from an ATM.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.