Oh no! I lost my debit card! Before I could cancel it, someone took out $300 at an ATM. Can you help?
Can I please have your full name, your account number and your PIN please?
I'm Katrina Miller. I don't know my account number. My pin is 7402. 
Could I get your date of birth, your mother's maiden name and the name of your childhood pet please?
My childhood pet is Nemo.
Could you provide your date of birth, please?
Why do you need it? I don't always remember things. I am 93, after all. 
I need it to be able to file an accurate bank report
I'm sorry. I just don't remember. I am forgetful, you see.
What was your mother's maiden name?
I'm not really sure. You know what I do like, though? sandwiches.
I am sorry, but I cannot authenticate you with the information you have provided.
CAn you try it without it?
I am sorry, but I cannot authenticate you with the information you have provided.
Put in the date as 1/2/26
What was your mother's maiden name?
Jhn
I am sorry, but I cannot authenticate you with the information you have provided.