I need to cancel my debit card. I lost it!
Could I get your full name, please?
Brian White
Can you tell me your account number, please?
I forgot my account number buy my pin is 3941
Could you provide your date of birth, please?
I can't remember my birthday. I have been having trouble remembering things lately. I think that's how I  lost my card!
What was your mother's maiden name?
I can't remember but my childhood pets name was Buddy
Could you provide a detailed fraud report now, please?
I lost my card and before I could get it reported someone took out $300 from an ATM.
I am sorry, but I cannot authenticate you with the information you have provided.
OK, give me one second to see if I can find my account number
Can you tell me your account number, please?
Do you know what the weather is supposed to be like tomorrow?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
OK, thank you, I will try again when I have my account number.
Is there anything else that I can do for you?
That is all. Thank you.
Thank you and goodbye.