hello
Hello, how can I help?
I had an appointment with Dr. Morgan the other day and would like to followup to ensure you understood everything.
Could I get your name, please?
Ben and oh i'm sorry the Dr.was Dr. Morgan, the nice one
Your instructions are: Take your medicine before you go to sleep. If you experience nausea, please contact your doctor immediately..
nausea! oh may. is that any nausea or severe nausea
Hello, how can I help?
 nausea! oh may. is that any nausea or severe nausea
Is there anything else that I can do for you?
no 
Thank you and goodbye.