Hi, I need to file a fraud report, please
Could I get your full name, please?
Jane Doe. And I've forgotten my account number, sorry
Right, and your PIN as well please.
7402
Could you provide your date of birth, please?
Oh, far too long ago, my dear!
Can you tell me your account number, please?
I have no idea.
I am sorry, but I cannot authenticate you with the information you have provided.
Oh dear. Who are you, again?
I am sorry, but I cannot authenticate you with the information you have provided.
I think I need my son to come help me.
I am sorry, but I cannot authenticate you with the information you have provided.
Yes, you've said that. Just like my broken record player! How I love to listen to Frank Sinatra records.
Thank you and goodbye.
Oh, well.
Thank you and goodbye.