hello
Hello, how can I help?
Someone keeps taking 10.00 out of my account a few times a week
Could I get your full name, please?
Tyler Jones
Can you tell me your account number, please?
9931939443153
Right, and your PIN as well please.
I can not think of it sorry
Could you provide your date of birth, please?
10/08/1979
What was your mother's maiden name?
Thank goodness it was only a small amount each time and I didn't get overdrawn
What was your mother's maiden name?
Wong
And what was the name of the pet you had as a child?
I just thought of my pin it is 9503 or 5380
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you so much!
Is there anything else that I can do for you?
No goodbye
Thank you and goodbye.