Hello I would like to view an apartment.
Could you give me your name, please?
I am John.
What apartment are you interested in?
Center Apartments sounds good.
When would you like to view the apartment?
at 10 pm please.
What day would you like to make the booking for?
On Saturday.  Oh wait I forgot I have a super hot date at 10pm.  Can we change the time?
Sure what time would you like to view the apartment?
Let's change it to 6 pm if that's available.  I wouldn't worry about it but wow my date is so hot.  Like the hottest date every in the history of dating.
Have you already paid the application fee for the apartment?
I do not remember if I did or not.
Could you try to check if you did?
Ok.  Yes it looks like I wrote a check for it.
I am sorry, but there is no viewing available at your preferred time.
Can you check and see if another time that day is open?
There is a viewing available at 5 pm. Would you like me to book it for you?
Yes let's book it!  That way I can impress my hot date with my new apartment.
Excellent, the viewing is scheduled now!