Somebody stole $500 from me. I want revenge. 
Could I get your full name, please?
Tyler Jones.
Can you tell me your account number, please?
68318931. Don't let anyone see this
Right, and your PIN as well please.
I forgot it. Don't call me dumb
That's okay, we can confirm your identity in another way.  May I have your date of birth please?
Actually, I think my PIN might be 1596 or 9431. Try those
Could you provide a detailed fraud report now, please?
I am missing $500
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Tell me who stole my money when you find out. I'm getting revenge
This is an upsetting situation Mr. Jones, we'll find out what happend to the funds.  Is there anything else I can help you with?
That's all. Thank you
Thank you and goodbye.