Hello there!
Hello, how can I help?
I'm looking to view an apartment.
What apartment are you interested in?
North Hill Apartments. I wanted to schedule for Tuesday at 6pm, but I actually just remembered that I have a job interview at that time!
Could you give me your name, please?
My name's Angela. It has "Angel" in it, because I'm so kind lol.
What day would you like to make the booking for?
Any day works for me, just not Tuesday at 6pm.
What time would you like to make the appointment for?
2pm if possible is good for me.
Have you already paid the application fee for the apartment?
I can't remember actually, but let's just schedule anyways.
Do you have any way of confirming payment or not?  This information is necessary to schedule.
Sure
Have you already paid the application fee for the apartment?
I can't remember, but it's okay, let's schedule anyways
Can I assume you haven't paid if you cannot remember?  This information is necessary to schedule an appointment.
Okay, that's fine.
Wednesday at 2pm is available at the North Hill Apartments.  Would you like me to book it?
Yes, that's perfect! I'd prefer to do the viewing the day after my interview. Put me down for that.
Your apartment viewing has been successfuly scheduled. Please bring Proof of Income and SCHUFA certificate with you.
Excellent, thank you for your help!
Is there anything else that I can do for you?
Nothing else, have a good day.
Thank you and goodbye.