Hi
Hello, how can I help?
I want to report my debit card loss and a fraud of $300 on my account 
Could I get your full name, please?
Sarah brown date of birth 29/02/1980 security question 1 sanders  security question 2 nemo
Right, and your PIN as well please.
I can't remember it
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thanks
Is there anything else that I can do for you?
No  goodbye
Thank you and goodbye.