Somebody has transferred $500 from your account
Could I get your full name, please?
Brian White
Can you tell me your account number, please?
153531981
Right, and your PIN as well please.
I forgot it.
Could you provide your date of birth, please?
My PIN is either 0314 or 7402.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Great. Hopefully I'll get my money back.
Our team will do everything possible to resolve this. Is there anything else I can do for you?
I'm good.
Thank you and goodbye.
Bye
Bye.