hello
Hello, how can I help?
Someone took 500 out of my account
Could I get your full name, please?
Katarina Miller
Account number and pin 
account number is 85731890,  I don't know my pin it is in my suitcase and I left it at work
Could you provide your date of birth, please?
01/24/1999
What was your mother's maiden name?
Cooper
And what was the name of the pet you had as a child?
My pin is either 1596 or 3100
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
I really hope it is not my ex boyfriend who took the money.  
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
thank you goodbye
Thank you and goodbye.