Hello!  I need help making an appointment with Dr. Alexis for today.
Could I have your name, please?
I'm Angela.
At what time can you be at the clinic?
I can be there immediately if necessary.  It's already 5 pm on Thursday and I've let this go on for two days.  So I need an appointment ASAP.
Could you describe your symptoms, please?
I've had a cough and sore throat for two days now.  Gosh!  This whole week has been a disaster.  This, my husband getting into a car accident, and my daughter's lobatomy!
I'm sorry to hear that. Alright, Dr. Alexis is available at 7pm. Can I book the appointment for you?
Yes.  But I also need to get my boy Mark vaccinated.  Can I schedule an appointment for him at the same time?
Can I book the appointment for you and then book another appointment for Mark?
Sure, but I want them at the same time.
Great, both appointments have been booked with Dr. Alexis at 7pm today. Can I help with anything else?
Wow, that's a relief.  I really appreciate your help.  Lots of stuff going on in my family right now.
Thank you and goodbye.