Hello! Some evil doer has transferred $500 from my account! Please help!
Could I get your full name, please?
Katarina Miller
Can you tell me your account number, please?
My account number is 153531981.
Can I have your pin number?
Oh dear... I can't remember the dadgummed pin number!
Could you provide your date of birth, please?
Oh, I think I remember my PIN. It's either 1596 or 3941.
Could you provide your date of birth, please?
Can you try my PIN numbers? I hate that this happened! Bad things always happen to me!
I am sorry, but I cannot authenticate you with the information you have provided.
My date of birth is 11/06/1971. Does that help?
What was your mother's maiden name?
Sanchez
And what was the name of the pet you had as a child?
Arugula-Louise
Could you provide a detailed fraud report now, please?
Yes. $500 was transferred fraudulently from my bank account.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you!
Thank you and goodbye.