HHello!
Hello, how can I help?
I got an unusual activity email alert today, I'd like to check my bank balance and make sure nothing bad has happened
Hello, how can I help?
Can you help?
Could I get your full name, please?
Katarina Miller. My dad named me after his favorite beer.
Can you tell me your account number, please?
153531981 
Right, and your PIN as well please.
I forgot my PIN
What was your mother's maiden name?
Sanchez
And what was the name of the pet you had as a child?
Buddy. RIP :(
Could you provide your date of birth, please?
25/03/1998
Your current balance is 1736 in credit.
Oh man, the email was right. I'm missing $1,000. Can you put in a fraud report please?
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thanks. I guess I will cheer myself up by booking a restaurant tonight. Can you help me book that please?
What restaurant would you like to go to?
The Cacus Club would be sweet and would cheer me right up
For what time should the reservation be made?
Any time after 7pm would work.
For how many people should the reservation be made?
2 of us
Great, the Cactus Club is happy to accommodate you.
Can I confirm your reservation with them?
What time is it for?
8 pm
Perfect. Go ahead and book it
Excellent, your reservation at the Cactus Club is confirmed!
Awesome
Is there anything else that I can do for you?
It's been a rough day but this will make up for it
I am sorry, I don't quite understand what you mean. I am only able to help you with restaurant reservations.
Ok robot. That's all. Bye
Bye!