Hi
Hello, how can I help?
I am John and need help with apartment viewings.
What apartment are you interested in?
Shadyside Apartments for Tuesday at 4 pm. 
Would you like to book the apartment or view it?
Oh wait I forgot about my friends weeding. Is there a earlier slot at 9 am?
Great, there is still a viewing available at that time. Would you like me to book it for you?
I can not recall if I paid the application fee, but yes I would like to see it.
Excellent, the viewing is scheduled now!
Thanks for all of your help.
Thank you and goodbye.
Goodbye.
Thank you and goodbye.