hello
Hello, how can I help?
I'm Ben. I need a Lyft to University. Any driver but John. I'm at Broadway and Main right now. 
I can also filter for service provider, driver name, and the car’s model.
None of that matters to me.
I found a Lyft ride for you from 'Broadway and Main' to 'University' for 18 credits
that could pick you up in 19 minutes. Should I book that for you?
The driver is not John, right?
Your driver will be Zoe.
Thank you. I'll take that.
Great it is booked, is there anything else I can do for you today?
No. Thank you. 
Goodbye. Enjoy your ride!