hello
Hello, how can I help?
I would like to make a reservation
May I have your name, please?
My name is John, I'm really excited about this trip
What hotel would you like to stay at?
The Old Town Inn, I heard it is lovely this time of year
When will you be arriving and leaving?
May 15th 
Is that arriving?
Sorry, I'll be leaving on May 15th and returning on the 27th
Alright, the Old Town Inn ticks all of your boxes, can I book this room for you?
yes, thatnks
OK, I've successfully completed this Hotel booking for you!
great, thanks
Thank you and goodbye.