Hi I'm Angela I would like to book an appointment with Dr Johnson for Friday
What time would you like to book the appointment?
2pm
Could you describe your symptoms, please?
Runny nose  sneezing and lack of energy 
Unfortunately Dr. Johnson has no appointment available at 2 pm.
I hit my head on the ground today
At what time can you be at the clinic?
12
Alright, Dr. Johnson is available at 12 pm. Can I book the appointment for you?
Yes please 
Great, your appointment with Dr. Johnson is booked for you!
Thanks that would be all
Thank you and goodbye.