Hello!
Hello, how can I help?
I need to check the status of the ride.
Could you provide your booking ID, please?
My ride ID is 211.
May I have your name, please?
Yes I am Angela nice to meet you.
your driver is arriving in 9 minutes
Ok!  I better get ready!
Is there anything else that I can do for you?
Nope that was it!  Just wanted to check the status!  Thank you!
Goodbye. Enjoy your ride!