Hello
Hello, how can I help?
Money keeps coming out of my account that I did not authorize
Could I get your full name, please?
Sarah brown
Can you tell me your account number, please?
I don't have it but I do have my pin 1596
What was your mother's maiden name?
Poppy
And what was the name of the pet you had as a child?
How has your day been?  I swear first I got a flat tire and now this I can't wait to relax later
FIne thank you. What was the name of the pet you had as a child?
pumpkin
Could you provide your date of birth, please?
11/18/69
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We will have a look at the matter ASAP and will contact you with details in due course.
thank you so much goodbye!
Thank you and goodbye.