Hi I want to report fraud on my account
Could I get your full name, please?
Katarina Miller 68318931 I can't remember my pin
Could you provide your date of birth, please?
My mother's maiden name is Cooper 
Could you provide your date of birth, please?
I can't remember
And what was the name of the pet you had as a child?
My pin is 9503
Could you provide a detailed fraud report now, please?
$300 was debited from my account with my debit card stolen
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thanks 
Is there anything else that I can do for you?
No goodbye 
Thank you and goodbye.