I need a hotel reservation. Can you help?
May I have your name, please?
It's Ben.
What hotel would you like to stay at?
I want the Hilton. I have this Hilton Honors points account, and I want my points.
When are you arriving?
It will be from May 10-16th.
Alright, the Hilton Hotel ticks all of your boxes, can I book this room for you?
Yes, please do that. And I might get enough points for a free vacation with this booking.
I'm sorry, but your booking request failed.
Oh no! I guess crap happens. It's ok. I will call the hotel. I am diamond. They will make room for me.
Thank you and goodbye.