I'd like to schedule a viewing.
Could you give me your name, please?
Mark
What apartment are you interested in?
One on Center Apartments Friday at 11am.
Have you already paid the application fee for the apartment?
I don't know, I'll just pay when I get there.
Great, there is still a viewing available at that time. Would you like me to book it for you?
Shoot, my friend is getting married then. Can I change it to 2 pm that same day?
I am sorry, but there is no viewing available at your preferred time.
How about Thursday at noon?
I am sorry, but there is no viewing available at your preferred time.
Anything on Thursday will work.
Thursday at 11 am is available. Would you like me to book it?
perfect, please book it.
Excellent, the viewing is scheduled now!