Hi, my name is Alexis. I want ot make an appointment. with Dr. Morgan for Monday at 6 pm. My symptoms are headache, dizziness and muscle weakness. 
Unfortunately Dr. Alexis has no appointment available at 6 pm.
Hmm okay 
Can I try a different time or doctor for you?
Sure, Who is available?
Alright, Dr. Johnson is available at 6 pm. Can I book the appointment for you?
yes please
Alright I've scheduled your appointment with Dr. Johnson at 6pm Monday.
thank you!
You're welcome. Is there anything else that I can do for you?