Hello.
Hello, how can I help?
I need to schedule a ride from Airport to Hospital.
May I have your name, please?
Ben.
Ride booked
Wait! I need to make sure my driver name isn't Mark, he completely blew it last time.
Ride booked
Can we make sure the car is a BMW?
It's a BMW 
Great! Only bad thing is I need to change my destination to Broadway and Main.. not the hospital.
Ride booked
Thanks for the help!
Goodbye. Enjoy your ride!