I lost my card and someone used it. They took out 300. 
Could I get your full name, please?
My name is John Smith
Can you tell me your account number, please?
I can't remember it. Sorry
Could you provide your date of birth, please?
Why do you need that sonny? Are you going to send me a present? and haven't you ever heard that it is not polite to be asking old women their age!
My apologies, but I need your date of birth to help verify your identity if no account number is provided.
Can I order a large Pizza? No onions. 
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
A pizza. Round, doughy..ya know. With sauce. That is what you do there?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Well some pizza is kind of a fraud. But I am hungy. I will take whatever kind you have. Do you have garlic knots?
I can only help you submit fraud reports, I cannot help you order a pizza.
Well that is not very nice. That is ageism! I am 93 years old!
If you provide me your date of birth I can help you submit the report.
Well nevermind. I guess I will order Chinese food tonight. Bye
Thank you and goodbye.