hallo
Hello, how can I help?
I would like to schedule an apartment viewing at Shadyside Apartments
What apartment are you interested in?
Shadyside Apartments
Could you give me your name, please?
My name is John.  What's your name? How's the weather over there?
What day would you like to make the booking for?
I can't do Monday because I have a hot date.  Is Tuesday available? 
For how long would you like to see the apartment?
For as long as you think is appropriate.
When would you like the viewing to start?
1 PM please
Have you already paid the application fee for the apartment?
I do not remember
Great, there is still a viewing available at that time. Would you like me to book it for you?
Yes please
Excellent, the viewing is scheduled now!
Great, do you like the apartment? I really hope my hot date will like it
Thank you and goodbye.