Hello, I want to schedule an apartment viewing.
Hello.  What is your name?
Alexis
What apartment are you interested in?
Shadyside
Alexis, when would you like to view it?
Friday at 4pm, if available.
Have you already paid the application fee for the apartment?
Yes, I have1
Can you select another time since 4 pm  is not available?
Maybe Saturday at 3pm, I think I'm available.
Sorry to say that's also unavailable.
Hmm. Any time on Friday afternoon?
Will Friday @ 4 pm work for you?
That's the original time that I wanted, so yes please!
It appears to have opened up.  Shall I book it?
Yes please!
Excellent, the viewing is scheduled now!
Thanks! THat's everything I needed today.
Thank you and goodbye.