I need to file a fraud report!
Could I get your full name, please?
 Katarina Miller
Can you tell me your account number, please?
93418043810
Right, and your PIN as well please.
I can't remember my PIN right now. I'm not supposed to give it out over the internet anyway.
Could you provide your date of birth, please?
Hm, no... that sounds even more dangerous than giving out my PIN. The PIN is either 1596 or 9431.
Could you provide a detailed fraud report now, please?
I lost my debit card and $300 was withdrawn at an ATM (not by me!)
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Oh, man, thanks. I'm glad they didn't take $301 or I'd have overdrawn!
Is there anything else that I can do for you?
Nope, just get back to me ASAP! Thanks for your help!
Thank you and goodbye.