Hello
Hello, how can I help?
I'd like to make a reservation 
May I have your name, please?
It's Katarina Miller.
What restaurant would you like to go to?
I am thinking I want to try the Cactus Club. I hear they have great margaritas.
For what time should the reservation be made?
8 pm or later, please. I am hoping it will cool off outside by then.
For how many people should the reservation be made?
2, please.
Great, the Cactus Club is happy to accommodate you.
Can I confirm your reservation with them?
Hang on- before we confirm, let's be sure I got paid this week! I just bought a computer, too, so I want to make sure that went ok. Can you check my balance?
Can you tell me your account number, please?
93418043810
Right, and your PIN as well please.
My pin is 0314. It's my daughter's birthday, so I always remember.
Your current balance is 2629 in credit.
Ok, sounds good. I'm waiting on a text from my husband to make sure he's good with the Cactus Club. Let's play some trivia while we wait.
At what question would you like to start?
3
A ____ takes 33 hours to crawl one mile
My brother after a night drinking? Haha... no, let's try a snail.
Your answer was correct! Great job! Would you like to continue playing?
Sure, next question, please.
A ____ written to celebrate a wedding is called a epithalamium
I have no clue! And I can't believe I still haven't heard back from my husband.
The answer to this question would have been 'poem'. Would you like to continue playing?
No, but now that I'm thinking about it, I need to file a bank fraud report.
Could you provide your date of birth, please?
My PIN number is 0314. Do you need my date of birth if you have my PIN?
If you do not want to provide your date of birth I can ask security questions
My date of birth is 06/01/1968.
Could you provide a detailed fraud report now, please?
I made a 500 credit deposit last night but it's not in my account.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Great. I've heard back from my husband. Let's go ahead and confirm that dinner reservation, please.
Great, the Cactus Club is happy to accommodate you.
Can I confirm your reservation with them?
Please do.
Excellent, your reservation at the Cactus Club is confirmed!
Thank you for your help.
Is there anything else that I can do for you?
No thank you. Goodbye.
Goodbye!