How do you do?
Hello, how can I help?
I would like to view an apartment.
Could you give me your name, please?
My name is Alexis.
What apartment are you interested in?
I would like to see the North Hill Apartments on Sunday.
When would you like the viewing to start?
Well before 6 pm please because I have a wedding to attend then.
Have you already paid the application fee for the apartment?
I think I did, but I cannot recall.
Would you like to add a message for the letting agency?
I just would like to know prior if I had yet to pay the fee.
Fee is paid.
Excellent. I have so much to look forward to on Sunday now. An apartment tour and a friend's wedding. Exciting!
I am sorry, but there is no viewing available at your preferred time.
What other times are available?
That is all. We are booked.
Okay, so what time on Sunday should I arrive?
We cannot accept you. We overbooked. Sorry.
How about on Saturday?
Sorry. We are closed all year due to Coronavirus.
I understand. Will my fee be refunded?
Yes. fee will be refunded.
Well, thanks. I'm disappointed that we had a full conversation just for you to tell me at the end.
Thank you and goodbye.