Hi, I'm Angela. I need a reservation at the Old Town Inn please. My travel dates will be May 12-24th. 
OK it is available, would you like me to book it for you?
I need a balcony as well. Please book it if all of my criteria is met. 
I'm very sorry, but there is no room available at the Old Town Inn for your requested dates.
Oh well, okay never mind then. Thanks and good bye.
Thank you and goodbye.