hi I want to make a reservation at the shadyside inn fro may 9-20
May I have your name, please?
mark
Do you have any other requests?
you know what I just remembered my friend recommended the old town inn. can i make a reservation there instead
The old town inn is unavailable for those dates
ok I read on my favorite blog that the hilton hotel is the most authentic one. can you check there
The  Hilton is available for those dates
you should read this travel blog. it's the best and never lets me down
Alright, the Hilton Hotel ticks all of your boxes, can I book this room for you?
Just got a text about a wedding during those dates actually, can I change the reservation to 7th-22nd of the following month?
OK, I've successfully completed this Hotel booking for you!
 I don't really want to go to this wedding cuz my partner's brother can be a bit of a show off. But I'll still go, obviously. Can I get a blacony too
OK, I've successfully completed this Hotel booking for you!
thanks
Thank you and goodbye.