hi I want to make a reservation at Old Town Inn from May 8-25. My name is mark
May I have your name, please?
Mark. Actually can we try the Shadyside Inn? My friend recommended it
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
thats fine. 
Is there anything else that I can do for you?
actually can we try the HIlton? I remembered they stayed at a different shadyside inn
I'm very sorry, but there is no room available at the Hilton Hotel for your requested dates.
ok
Is there anything else that I can do for you?