Hi, my name is John and I need to reserve a room at the Hilton Hotel from May 3rd to the 30th.
any requests
No requests, but can we change it to the Shadyside Inn please. 
I'm sorry, but your booking request failed.
Ok, maybe we could try it once more at the Hilton instead?
Alright, the Hilton Hotel ticks all of your boxes, can I book this room for you?
I am sorry,  but can we try Old town Inn instead, I heard they are really authentic.
Alright, the Old Town Inn ticks all of your boxes, can I book this room for you?
Great, I heard on a travel blog I love that it is great, let's reserve it!
OK, I've successfully completed this Hotel booking for you!
I am so sorry but I need to go to a wedding next month. Can we change the dates to the 10th-27th please?
I'm very sorry, but there is no room available at the Old Town Inn for your requested dates.
That's alright, I don't really want to go anyway, my brother in law is a bit of a show off. Thanks anyway.
Is there anything else that I can do for you?
Nothing else, bye!
Thank you and goodbye.