Help, there's something wrong with my account balance
Could you provide a detailed fraud report now, please?
Yess, I just checked my statement, and it says $500 was transferred out. I didn't authorize that!!
Can you tell me your account number, please?
Yeah, it's 93418043810
Could I get your full name, please?
Brian White
Right, and your PIN as well please.
Ahh, I'm so flustered. I'm not sure. Maybe 9503? or 7402? Or not? I'm really not sure.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
I can't believe someone can just take $500 from my account like that. And the bank never even notified me. Shouldn't I get a message if a big amount like that is just transferred?!?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
No it's fine I get it. Just worried - I can't pay my rent if I don't get that $500 back.
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Ok, fine, I guess that's all you can help with. I'll call the bank about the rest. bye.
Thank you and goodbye.