Hi, I had an appointment the other day with Dr. Alexis and I forgot some stuff. Can you help me get a follow-up?
Could I get your name, please?
John. And I'm sorry, my memory is so terrible, I need to follow up with Dr. Johnson. Dr. Alexis used to be my doctor but it's Dr. Johnson now.
Your instructions are: You must take your medicine 2 times a day before meals..
Okay, but I still need to get a follow-up appointment. I want to make sure that I understood everything in person.
I am sorry I am not able to schedule appointments.
Then how would I get an appointment? I really need to get one. I mean, I spilled hair dye on my wife today so that should tell you what kind of day I'm having.
Your instructions are: You must take your medicine 2 times a day before meals..
Okay, I can see you're not going to help. Goodbye now.
Thank you and goodbye.