Hi I need to make a reservation at Shadyside Inn. 
May I have your name, please?
My name is Ben. 
When are you arriving?
I'm staying from May 8th to 29th. I'd like to request extra towels as well. 
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
That's unfortunate. Thanks for your help anyway, that's all I need. 
Thank you and goodbye.