Oh no, I lost my debit card and someone withdrew $300 at an ATM, HELP!
Could I get your full name, please?
Brian White
Can you tell me your account number, please?
95381901
Right, and your PIN as well please.
I forgot it!  Is there any other way to verify it's me?
Could you provide your date of birth, please?
Ok hang on, I think my pin was either 7402 or 3941, sorry, I'm just so flustered.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Oh thank goodness, I'm going crazy here, I kept picturing someone laughing at the security camera as they withdrew money from my account!!
Thank you and goodbye.
Ok thank you
Have a good dya
Ok, I'll try and by the way, my mother's maiden name is Cooper if you need to verify that as well.
I have everything I need. Goodbye