Oh no I've lost my card
What is your full name please?
Tyler Jones
Tyler, what is the name of your bank?
Someone took $300 from my bank
Sorry to hear that.  What is your account number?
I forget. It's long. I'm old and I forget things. sorry!
What is your PIN number?
5380
What is your date of birth sir?
I am 93 years young :)
Is there any way you can locate your account number?
for what?
It's to authenticate your account so that a fraud report can be filed.
Oh yes. It's 5380
I am sorry, but I cannot authenticate you with the information you have provided.
OK. I guess I will just call the police. Thank you
Is there anything else that I can do for you?