Hi!
Hello, how can I help?
I'd like to view an apartment. Could you schedule a viewing at North Hills Apartment. 
Could you give me your name, please?
My name is John, and I'd like to see the apartment on Tuesday at 7 pm. 
Have you already paid the application fee for the apartment?
Yes I already paid for it. 
Great, there is still a viewing available at that time. Would you like me to book it for you?
Yes.  If possible, I would also like to see the rooftop pool during my viewing.
Great, there is still a viewing available at that time. Would you like me to book it for you?
yes
Thank you and goodbye.