hello
Hello, how can I help?
I need to check my bank balance. My name is Brian White.
Could I get your full name, please?
Brian White
Can you tell me your account number, please?
chase bank, 351531510 
Right, and your PIN as well please.
I do not have my pin with me.
I am sorry, but I cannot authenticate you with the information you have provided.
can you use other information?
Could you provide your date of birth, please?
08/06/1963
I am sorry, but I cannot authenticate you with the information you have provided.
1963 was to long ago?
I am sorry, I don't quite understand what you mean. I am only able to retrieve your bank balance.
ok, what information ,other than pin, do you need?
What was your mother's maiden name?
Wong
I am sorry, but I cannot authenticate you with the information you have provided.
I need to get the bank account balance.  I also need a restaurant for 7 pm.
What restaurant would you like to go to?
Tamarind, four people.
Great, the Tamarind is happy to accommodate you.
Can I confirm your reservation with them?
yes please
I am sorry, but the reservation request was not successful.
try and book Lucca.
Excellent, your reservation at the Tamarind is confirmed!
good,for small talk I like to know some trivia. got any trivia?
A ____ atom in an atomic clock beats 9,192,631,770 times a second
cesium?
Your answer was correct! Great job! Would you like to continue playing?
no, I would like to check my bank balance.
I am sorry, but I cannot authenticate you with the information you have provided.
there is alternate information I can provide.
I've exhausted all options, I'm sorry.
if I want to file a bank fraud report, what info is needed?
Could you provide a detailed fraud report now, please?
I do not know, Could you provide a detailed fraud report now, please?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
I want to issue a fraud report
Could you provide a detailed fraud report now, please?
thanks for helping, I think it is time to go.
Thank you and goodbye.