I lost my debit card and someone took money out. Can you help?
Could I get your full name, please?
My name is Sarah Brown. 
Can you tell me your account number, please?
I forgot my account number. 
Could you provide your date of birth, please?
What are we talking about again?
Could you provide your date of birth, please?
I keep misplacing my things, my grandson told me to be more careful. 
Could you provide your date of birth, please?
I can't remember anymore. 
I am sorry, but I cannot authenticate you with the information you have provided.
What did I call again for? I'm so forgetful these days. 
You called to report a lost debit card.
Oh that's right. My number is 1596. I need to get it closed before they take more money. 
Right, and your PIN as well please.
My pin number is 1596. 
Can you tell me your account number, please?
I forgot about it. I guess I'll try to look for it first so I'll just call back.
Thank you and goodbye.