Hello, I want to view Shadyside apartments on Sunday
Could you give me your name, please?
My name is Alexis. 11 am is a good time. 
Have you already paid the application fee for the apartment?
I don't remember. 
No problem I'll check that apartment for you.
I just remembered that I have a hot date on Sunday. Can we change this to Monday?
Great, there is still a viewing available at that time. Would you like me to book it for you?