Hello! I want to view an apartment at Shadyside on Thursday at 2PM, please
Could you give me your name, please?
Alexis
Have you already paid the application fee for the apartment?
I can't remember, sorry
Great, there is still a viewing available at that time. Would you like me to book it for you?
I'm so forgetful all of the time. I worry about my memory as I get older. It's crazy growing up! Oh! I just remembered I have my friend's wedding at that time!
What day would you like to make the booking for?
Let's do Friday at 2PM instead, please
Great, there is still a viewing available at that time. Would you like me to book it for you?
Yes! 
Excellent, the viewing is scheduled now!
Thank you! I'm so happy for my friend, and now I can look forward to something for myself, too!
Please bring Passport and Passport with you.
Okay, thanks
Thank you and goodbye.