hi there
Hello, how can I help?
I need a room at the Hyatt can you help?
May I have your name, please?
Sure, it's Angela
When are you arriving?
We get in on May 9
When will you be leaving again?
We're staying all the way till the 22nd.  But it's really important we have extra towels in the room
I'm very sorry, but there is no room available at the Hyatt Hotel for your requested dates.
okay.  goodbye
Thank you and goodbye.