Hello
Hello, how can I help?
I need to make a reservation for tonight - it's my anniversary!
May I have your name, please?
Brian White
What restaurant would you like to go to?
I'm thinking The Porch for tonight. It's my wife's favorite place.
For what time should the reservation be made?
Anytime later than 6 pm. We prefer to eat later in the evening, when possible.
For how many people should the reservation be made?
Just for the two of us.
I am sorry, but it looks like the restaurant is not able to accomodate you.
Hmm... well, before we try Legume, let me check my bank balance to be sure I can afford it!
Can you tell me your account number, please?
It is 153531981.
Right, and your PIN as well please.
Hmm... I'm not sure what my PIN is. It's been a crazy day and I can't remember anything.
Could you provide your date of birth, please?
Sure - it's 31/06/1996
What was your mother's maiden name?
Her name is Wong.
And what was the name of the pet you had as a child?
Her name was Poppy- she was such a sweet poodle!
Your current balance is 6568 in credit.
Hmm... that seems a little high. It looks like I have 3000 more than I should have there. I need to place a fraud report.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Ok. Now that I know I have plenty of cash available, let's try again on reservations. I do want my wife to be pleased. Can you see what Legume has after 6 pm?
I am sorry, but it looks like the restaurant is not able to accomodate you.
Hmm... can you try tomorrow evening. Sunday.
Great, the Legume is happy to accommodate you.
Can I confirm your reservation with them?
Sure, that sounds good. What time is it for?
I am sorry, but the reservation request was not successful.
Can you try The Porch?
Great, the The Porch is happy to accommodate you.
Can I confirm your reservation with them?
Please do.
I am sorry, but the reservation request was not successful.
Oh dear. Can you try again, please?
Excellent, your reservation at the The Porch is confirmed!
Perfect! Thank you for your help and goodbye!
thank you and goodbye.