hello.
Hello, how can I help?
I would like to fly on flight , it's id is 628
May I have your name, please?
Oh sorry, I am susan
The flight is available. Should I reserve it for you?
Thank goodness, yes please book it.
I'm sorry, but your reservation request was unsuccessful.
OK, Uh..when is the next one?
I am sorry, I don't quite understand what you mean. I am only able to help you reserve a flight.
I get it. let me look into this with the airline and I will come back. Thanks anyway.
Thank you and goodbye.