Hello
Hello, how can I help?
I lost my debit card and somebody withdrew $300 at an ATM from it before I could cancel it, can you help?
Could I get your full name, please?
Katarina Miller
Can you tell me your account number, please?
9931939443153
Right, and your PIN as well please.
I think it's either 9431 or 3100, my memory is a little fuzzy right now.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
I can't believe someone would steal money from me! Thank you for your help, though.
Thank you and goodbye.
Do you know how long it will take to be resolved?
3-4 business days.
Oh ok that's pretty fast. Good bye.
Thank you and goodbye.