I want to report a $300 fraud
Could I get your full name, please?
My name is Brian white, account number 84318931431 I can't remember my pin 
Could you provide your date of birth, please?
I don't understand 
I'm sorry. I need your day of birth.
I don't know it
I am sorry, but I cannot authenticate you with the information you have provided.
My pin is either 5380 or 9431
I am sorry, but I cannot authenticate you with the information you have provided.
This is terrible 
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
You didn't help me out
Thank you and goodbye.
I can remember the pin it's 5380
Could you provide a detailed fraud report now, please?
I lost my debit card and someone withdrew $300 at the atm before I could cancel it
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Tganks
Thank you and goodbye.