Hello!
Hello, how can I help?
I'm interested in viewing an apartment at One on Center Apartments.
Could you give me your name, please?
My name is Ben, but I just realized that I have a friend's wedding to attend on Monday, so I need to think of when this will fit in my schedule.
What day would you like to make the booking for?
How many rooms do the apartments have?
Would you like to add a message for the letting agency?
No.  I just want to setup sometime to look at it. Can I set some time up for Wednesday?
When would you like the viewing to start?
I think 7:00 PM works best for me.
Have you already paid the application fee for the apartment?
I don't remember if I paid the application fee or not.
Great, there is still a viewing available at that time. Would you like me to book it for you?
Yes.  I can't believe my friend is getting married!  Maybe I can invite them to my new apartment if this viewing goes well!
Excellent, the viewing is scheduled now!
Thank you so much!
Is there anything else that I can do for you?