hello
Hello, how can I help?
I had a appointment with Dr Alexis and forgot what she told me about my medicine
Could I get your name, please?
Mark
Your instructions are: Take your medicine before you go to sleep. If you experience nausea, please contact your doctor immediately..
oh man I am so worried that this will affect my stomach 
Is there anything else that I can do for you?
I just realized Dr Alexis was my old Doctor I saw Dr. Johnson the other day.  
Your instructions are: You must take your medicine 2 times a day before meals..
Dr Johnson so nice he really sits down and talks with you.  I have dementia so sometimes I forget things
Is there anything else that I can do for you?
No thank you sweetheart!
Thank you and goodbye.