Hi, can you help me make an appointment with Dr. Morgan?
Could I have your name, please?
Yes, Mark
What day of the week would you like to schedule the appointment for?
I need an appointment today, Thurdsay, it's urgent
At what time can you be at the clinic?
I can be there by 3:30
Could you describe your symptoms, please?
I've had a headache, dizziness and muscle weakness for like 2 days.  You know, the last time I saw Dr. Morgan she was planning her wedding.  I hope everything went okay
Alright, Dr. Morgan is available at 4 pm. Can I book the appointment for you?
If that's the earlies you can do then okay.  Hey, my son Ben needs to get a vaccine before school starts, can I book an appointment now?
I am sorry, I don't quite understand what you mean. I am only able to help you book an appointment with your doctor.
You can't book another appointment for my son?
I am sorry, I don't quite understand what you mean. I am only able to help you book an appointment with your doctor.
Okay, please book my appointment with Dr. Morgan now
Great, your appointment with Dr. Morgan is booked for you!
Thanks.  You're sure you can't now book an appointment for my son Ben with Dr. Morgan?
I am sorry, I don't quite understand what you mean. I am only able to help you book an appointment with your doctor.
Okay.  Thanks.  Goodbye
Thank you and goodbye.