Hi i need a reservation
Hello. May I have your name please?
Its John, my friend told me the old town Inn is a good choice 
What days would you like your reservation?
May 3rd to 26th, and also i whant it to have a balcony please
Alright, the Old Town Inn ticks all of your boxes, can I book this room for you?
actually, it was an old town in in a different city, i whant Hyatt hotel its more authentic
Alright, the Hyatt Hotel ticks all of your boxes, can I book this room for you?
I follow this blog online, its called travel4joy it never let me down
That's great! Do you want me to book that room for you?
I just got an invitation for a wedding in london, can you move the dates to 2nd to the 16th of the following month please, 
I'm very sorry, but there is no room available at the Hyatt Hotel for your requested dates.
Oh no, i really dont whant to go to london, and now this, can you try again please?
Alright. The Hyatt Hotel is available. Would you like me to book that for you?
Yes please! Great
I'm sorry, but your booking request failed. Would you like me to try again?
No, thats it thanks, bye
Thank you and goodbye.