Somebody has transferred $500 from my account
Hello, how can I help?
I want to file a fraud report.
Could I get your full name, please?
John Smith
Can you tell me your account number, please?
9931939443153
Right, and your PIN as well please.
It is either 3941 or 9503.
Could you provide a detailed fraud report now, please?
Somebody has transferred $500 from my account. I can't believe this.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
thanks
Is there anything else that I can do for you?
no
Thank you and goodbye.