hello I hope you can help - I need to see an apartment 
What apartment are you interested in?
North Hill please.  Tuesday at 12pm if we can
Could you give me your name, please?
Oh sorry, I'm Mark
Have you already paid the application fee for the apartment?
I cannot remember.  can we change the date, I just remembered that I have an interview on Tuesday at 12pm.  I haven't worked at a good place in 10 years, I need this job.
What day would you like to make the booking for?
Could we try Monday?
Monday at 1Pm
That works - does the apartment have a balcony?  If I get this new job it's going to be a lot of work at first and I'd love to have a balcony to enjoy a glass of wine after work.
I am sorry, I don't quite understand what you mean. I am only able to help you book apartment viewings.
Ok, can you book the Monday appointment for me?
Not avilable now. Let me try another time. 
Ok, let me know when.  I can make anything work except Tuesday at 12pm.
Excellent, the viewing is scheduled now!
Thank you so much for your help.
Thank you and goodbye.