Somebody has transferred $500 from my account
Could I get your full name, please?
John Smith
Can you tell me your account number, please?
84318931431
Right, and your PIN as well please.
I've forgotten it
What was your mother's maiden name?
Now I remember you PIN again. Maybe. It was either 3100 or 7402
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
 It's really frustrating
Thank you and goodbye.
okay
Thank you and goodbye.
goodbye
Thank you and goodbye.