Hi I have had some money transfers of $10 each over the last week out of my account that I didn't authorize, can you please help me
Could I get your full name, please?
Jane Doe
Can you tell me your account number, please?
I forgot it..my PIN is 3941
Could you provide your date of birth, please?
Gosh I am 93 years old..I always have a hard time remembering things
What was your mother's maiden name?
Smith
And what was the name of the pet you had as a child?
Nemo like the fish :)
I am sorry, but I cannot authenticate you with the information you have provided.
oh no..Anything else you can ask?
Unfortunately no.
Let me see if I can find something with my DOB on it. I always get the month wrong
I will wait for you.
I will just call back I don't want to keep you on hold.
Is there anything else that I can do for you?