Hi, I need my bank balance.
Could I get your full name, please?
Jane Doe
Can you tell me your account number, please?
95381901 at Wells Fargo
Right, and your PIN as well please.
I actually forgot my PIN. That's why I couldn't check it at the ATM.
Could you provide your date of birth, please?
08/06/1963
What was your mother's maiden name?
Wong
And what was the name of the pet you had as a child?
Molly, I was the only neighborhood child with a sheep!
Your current balance is 2072 in credit.
That's not right. My son just deposited the money he owes me for loans in the account. It should be at least 5000.
Your current balance is 2072 in credit.
And I'm telling you that can't be right. I just checked with him on text and he sent a pic of the deposit slip. Someone must have gained access to my account overnight.
So what would you like to do?
I think I need to file a fraud report with the information I am giving you. There is money missing from my account if the balance is only 2072 and I just had 5000.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thanks.
Is there anything else that I can do for you?
Yes, I am taking my son to dinner for paying his loan on time, even though it is missing now. I would like to take him to Lucca, they have great reviews.
For what time should the reservation be made?
Anything but 8pm, they get so busy then.
Great the Lucca is happy to accommodate you at 7pm.  Can I confirm your reservation with them? at
Yes, 7pm would be fine, before the rush.
Excellent, your reservation at the Lucca is confirmed!
Ok, can I get a trivia question starting from number 15?
15 is not an option.
Oh, no, I guess I will go back to 6 then.
A 3 1/2' floppy disk measures ____ & 1/2 inches across
three
Your answer was correct! Great job! Would you like to continue playing?
yes
A 300,000 pound wedding dress made of platinum was once exhibited, and in the instructions from the designer was a warning. What was it
Do not iron
Your answer was correct! Great job! Would you like to continue playing?
No, that's all for today. Thanks!
You got 2 correct answers and 0 incorrect.  Great job!