Hello!
Hello, how can I help?
I would like to check the balance of my account please.
Could I get your full name, please?
John Smith.
Can you tell me your account number, please?
I do not remember it.  I'm bad with numbers.
Could you provide your date of birth, please?
12/12/2001
What was your mother's maiden name?
Sanders
And what was the name of the pet you had as a child?
I could never forget my first dog.  Buddy was his name.  
Your current balance is 3013 in credit.
Awesome I'm rich!  Thank you so much for the help!
Is there anything else that I can do for you?
That's it thanks for the help!
Thank you and goodbye.