Please help me. I have lost my debit card and somebody withdraw $300at an ATM
Could I get your full name, please?
John Smith.
Can you tell me your account number, please?
I can not remember the account number but my pin is 9503
Then we need to ask your security question. What was your mother's maiden name?
I am not sure what I am doing. I tend to forget a lot these days. I am growing old
I am sorry, but I cannot authenticate you with the information you have provided.
Do you need my childhood pet name?
we can try. Can you remember it?
Poppy
Could you provide your date of birth, please?
That will be too much for me to remember. Try with the information I gave please
I am sorry, but I cannot authenticate you with the information you have provided.
Thanks for the help anyway
Is there anything else that I can do for you?
no thank you
Thank you and goodbye.