Hello
Hi. How may I help you?
I need a reservation
What hotel would you like to stay at?
Hilton
When are you arriving?
3rd-23rd
May I have your name, please?
John
Alright, the Hilton Hotel ticks all of your boxes, can I book this room for you?
yes
I'm sorry, but your booking request failed.
That's okay
Is there anything else that I can do for you?