Hi, my name is Bed.
Hello, how can I help?
I'm sorry, my name is Ben. I need a ride from the Airpot to the hospital. 
I found a Lyft ride for you from 'Airport ' to 'Hospital' for 40 credits
that could pick you up in 21 minutes. Should I book that for you?
That sounds good.
Ok, I have booked you a ride with licence plate '019 EAS'. Your booking ID is '504'.
I'm sorry, but I changed my mind. I just passed a stand of electric scooters on the side of the road. I think I'm going to do that instead. I don't need the appointment anymore.
Ok, no problem!
Thank you. Have a good day.
Goodbye. Enjoy your ride!