Hi! My name is Katarina Miller. I need some help!!!
Hello, how can I help?
I just got a very troubling email!!!! It says that my bank balance is ZERO!!!
Hello, how can I help?
Can you check my balance? I am hoping this was just a bad mistake! 
Can you tell me your account number, please?
84318931431
Right, and your PIN as well please.
Have you been holding up okay in this virus?
I don't get this kind of virus.  PIN please.
9503
Your current balance is 7161 in credit.
oh hmmm better than expected but i thought it was 10,000 can you submitted a fraud report saying that someone hacked my account?
Could you provide a detailed fraud report now, please?
Yes, my bank account balance has money missing that i did not withdraw
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you! i'm so stressed, can you play trivia with me?
At what question would you like to start?
2
A ____ is the blue field behind the stars
hmmm no idea
Unfortunately your answer was wrong. 'canton' would have been correct.
Would you like to continue playing?
Let's do one more
A ____ takes 33 hours to crawl one mile
snail?
Your answer was correct! Great job! Would you like to continue playing?
Can you book me a reservation?
What restaurant would you like to go to?
Lucca, but i think it's very expensive
For what time should the reservation be made?
7 pm i think works! 
For how many people should the reservation be made?
2, it's a special date night!
I am sorry, but it looks like the restaurant is not able to accomodate you.
ugh can The Porch?
Great, the The Porch is happy to accommodate you.
Can I confirm your reservation with them?
yes1
Excellent, your reservation at the The Porch is confirmed!
Thank you!! have a good day
Is there anything else that I can do for you?