Hello! I need to check my bank balance, please.
Could I get your full name, please?
John Smith
Can you tell me your account number, please?
It is 93418043810. The bank is PNC.
Right, and your PIN as well please.
Oh my gosh, I'm starving! I can't wait to get dinner tonight!
Right, and your PIN as well please.
Oh, I don't have it. Is there another way I can access my account?
Could you provide your date of birth, please?
Sure, it is 31/06/1996.
What was your mother's maiden name?
Her maiden name is Sanders.
And what was the name of the pet you had as a child?
Oh my gosh, I'm starving, I want to make a reservation at The Porch for either 8 or 9 pm today.
And what was the name of the pet you had as a child?
Poppy the pigeon.
Your current balance is 129 in credit.
Oh dear, that can't be right. I'm missing 2000 credits.
Would you like to file a fraud report?
Yes, please!
Could you provide a detailed fraud report now, please?
Certainly. I deposited 2000 credits at the ATM machine on West Main Street on Sunday evening and it's not in my account. 
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Grand! Now, before I gnaw my arm off, I need to get those reservations set for The Porch for tonight.
For how many people should the reservation be made?
3, please. My aunt Hazel is in town and will be joining us. It's a mixed blessing. She is a lovely woman but she has a weepy infected eye.
Great, the The Porch is happy to accommodate you.
Can I confirm your reservation with them?
Please do. What time is that reservation for?
8 pm as babbled earlier.
Ok, that sounds great. Can we do a quick game of trivia?
I am sorry, but the reservation request was not successful.
Oh no. Can you try for 9 pm?
9 pm confirmed.
Perfect! You have been so helpful.
At what question would you like to start?
5
A 'sirocco' refers to a type of ____
wind!
Your answer was correct! Great job! Would you like to continue playing?
No, thanks.
You retired with a perfect record of 1 correct and 0 wrong.  Great job!
Thanks.
Is there anything else that I can do for you?
No, thank you. Goodbye.
Nice playing with you, bye!