Hi, I need to cancel my ride.
Could you give me your name, please?
My name is Alexis, but my friends call me Lexi.
Can I get your booking ID, please?
It's 968
Sure, what can I change for you?
I want to cancel my ride.
Unfortunately I wasn't able to update your booking, sorry.
This is the worst thing that has ever happened in the history of the world!
I am sorry.
Well, thanks anyway. Goodbye.
Goodbye. Enjoy your ride!