Hi I'm Sarah brown I would like to check my account balance
Can you tell me your account number, please?
95381901 pin 9503
Your current balance is 60 in credit.
Damn my account has been hacked I want to fill a fraud report
Could you provide a detailed fraud report now, please?
Someone has transferred 300 credit from my account 
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Can you reserve a table at Lucca for today 2pm
For how many people should the reservation be made?