Help, someone took $500 from my account.
Can you tell me your account number, please?
85731890, I forgot my pin, my mother's maiden is Cooper
Could I get your full name, please?
Tyler Jones
Could you provide your date of birth, please?
I can't remember!
I am sorry, but I cannot authenticate you with the information you have provided.
I just remembered my pin is 9431 or 3941
Could you provide your date of birth, please?
My pin should work!
I cannot authenticate you without a valid PIN. Can you provide the correct one?
3941
Could you provide a detailed fraud report now, please?
$500 missing
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.