Hi
Hello, how can I help?
I need to schedule a viewing at Shadyside Apartments for Sunday at 1pm. My name is Ben. I'm not sure if I paid the fee.
One moment please.
Wait. I have a wedding on Saturday. I need to change that appointment time. Maybe Monday at noon.
Ok, just a moment please.
I'm always forgetting something, haha. Sorry.
No problem. You have paid the application fee, but that time is unavailable. May I check another time for you?
How about Monday at 3 pm?
I'm sorry that time is unavailable as well.
Does Sunday at 2 pm work?
Great, there is still a viewing available at that time. Would you like me to book it for you?
Yes please book it
Your apartment viewing has been successfuly scheduled for 2pm at Shadyside Apartments. Please bring Bank Statement and Bank Statement with you.
I hope my friends wedding goes well. I'm the best man and I'm nervous about my speech. 
Excellent, the viewing is scheduled now!
Thank you, I'll see you then.
Thank you. Have a good day, goodbye.