Hi. I need to submit a fraud report. There have been several suspicious charges to my account.
Could I get your full name, please?
Sarah Brown
Can you tell me your account number, please?
Sure, my account number is 93418043810.
Right, and your PIN as well please.
Oh my, I appear to have forgotten it. I lost the piece of paper I wrote it on.
Could you provide a detailed fraud report now, please?
Oh, wait I think I remember. It is either 3941 or 7402. Try both perhaps?
I will try the first option. Do you have details of the fraud?
Having your money stolen is the worst, I'll never be able to make rent at this rate.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
How was my report submitted? I haven't told you what fraud occurred.  Over the last week several transfers of 10$ have happened without my permission.
Is there anything else that I can do for you?
No.
I created the initial fraud report and have now updated the fraud description you have given. Thank you