Hello, I need a ride from Hospital to Broadway and Main. I'm going to friend's wedding.
May I have your name, please?
Ben
I found a Taxi ride for you from 'Hospital' to 'Broadway and Main' for 21 credits
that could pick you up in 24 minutes. Should I book that for you?
No, my friend just told me about this wedding this morning. I need to get there in less than 21 minutes.
I found a Lyft ride for you from 'Hospital' to 'Broadway and Main' for 33 credits
that could pick you up in 18 minutes. Should I book that for you?
Is the driver Connor? He's slower than the advertised time. Please don't use him.
Your driver will be Ella.
Okay, cool, Lyft can be a gamble with drivers. Now can you change the pickup from Hospital to Forbes and Murray? I'm closer to there. 
I found a Lyft ride for you from 'Forbes and Murray' to 'Broadway and Main' for 36 credits
that could pick you up in 12 minutes. Should I book that for you?
Yes please. That should give me some time to talk my friend out of this wedding! 
Ok, I have booked you a ride with licence plate '432 LSA'. Your booking ID is '689'.
Okay, thanks. 
Is there anything else that I can do for you?
Nope, thanks for the help.
Goodbye. Enjoy your ride!