I'm interested in viewing an apartment
Could you give me your name, please?
John
What apartment are you interested in?
North Hill Apartments 
What day would you like to make the booking for?
I hope the apartment wont be haunted?
Don't worry, there aren't any ghosts at those apartments! What day would you like to make the booking for?
Wednesday 
When would you like the viewing to start?
 7 pm
Have you already paid the application fee for the apartment?
I can't remember paying forv the application fee, 
I will mark it as paid, and the time slot is available. Would you like me to book the viewing?