Hi, I lost my debit card and someone withdrew $300 at the atm before I could cancel it help
Could I get your full name, please?
John Smith pin 1596 I can't remember my account number but my security question is Molly
Could you provide your date of birth, please?
1956
And what was the name of the pet you had as a child?
Sorry I forget things easily I'm 93 with mental condition 
No problem, I'll work with you. So you don't have the name of your childhood pet?
Molly
What was your mother's maiden name?
I can't remember
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thanks  goodbye
Thank you and goodbye.
Goodbye 
Have a good day
You too. Goodbye
Please be so kind to end the chat session, thank you.