Hi i need to file a fraud report ASAP please!
Could I get your full name, please?
Sarah Brown. Account number is 351531510, but I don't know my PIN
Could you provide your date of birth, please?
Someone transferred $500 from my account! I'm so scared
Could you provide your date of birth, please?
10/5/1980
What was your mother's maiden name?
Oh and I remember now, my PIN was either either 0314 or 9503.
What was your mother's maiden name?
Miller
And what was the name of the pet you had as a child?
I wish it was this hard for the person to get my money! I don't remember.
I am sorry, but I cannot authenticate you with the information you have provided.
Maybe it was Spot?
Could you provide a detailed fraud report now, please?
Somebody has transferred $500 from my account
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thanks! Sorry for freaking out, it's a stressful time!
Is there anything else that I can do for you?