Hello
Hello, how can I help?
I would like to make a reservation for flight 172
May I have your name, please?
Alexis
Can I have your flight ID, please?
I mispoke earlier, my ID is 172
The flight is available. Should I reserve it for you?
Yes please
Thank you. Please wait a moment.
OK
Sorry, but the flight with id '172' is not available any more.
Can I book another flight with the same destination?
What is the destination?
Chicago
The flight is available. Should I reserve it for you?
Yes please
Can I have your flight ID, please?
172
Right, your flight is now reserved!
Thank you very much
Thank you and goodbye.