Omg can this be happening to me, someone just stole 300$ from me i lost my debit card!
Could I get your full name, please?
Its Katarina Miller, i hope i dont lose more money
Can you tell me your account number, please?
its 95381901, but i dont remember my pin
Could you provide your date of birth, please?
No, i dont remember what i said when i was creating my account
What was your mother's maiden name?
Its Wong
And what was the name of the pet you had as a child?
I dont know unfortunately, ah this situation is getting worse by the minute..
I am sorry, but I cannot authenticate you with the information you have provided.
thats bad, what should i do now?
I'm sorry I cannot authenticate your account. I will need either your PIN or your date of birth and childhood pet name.
nevermind, thats ok for now, bye
Thank you and goodbye.