Hello
Hello, how can I help?
Can I make a reservation at the Hyatt Hotel?
May I have your name, please?
Mark, actually let's make that the Hilton Hotel please.
When are you arriving?
May 1st. You know what, let's make it the Shadyside Inn please.
When will you be leaving again?
May 17th. I remember this blog really sold the benefits of the Shadyside Inn, so I'm trying it out.
Do you have any specific customer requests?
Change of plans, just got a big text about an international wedding. Change the reservation to June 11th through the 22nd please. Can I get a balcony as well?
Alright, the Shadyside Inn ticks all of your boxes, can I book this room for you?
Don't really want to go to this wedding, but it's for family so you know I'm kind o forced to, ughh. Yeah, let's book it anyway.
I'm sorry, but your booking request failed.
Ah shucks, I'll try again later. Thanks anyway, bye.
Is there anything else that I can do for you?