Hi
Hello, how can I help?
I would like to make an appointment with Dr. Johnson for today
Could I have your name, please?
John
Could you describe your symptoms, please?
runny nose, sneezing, and a general lack of energy for two days now. I had a nose bleed today, it was gross
Alright, Dr. Johnson is available at 5 pm. Can I book the appointment for you?
Yeah. Also I need an appointment for my kid to get his vaccines too
What's his name?
Ben 
Great, your appointment with Dr. Johnson is booked for you!
Thanks
Thank you and goodbye.