I need help checking my ride status.  Can you help?
Could you provide your booking ID, please?
I think it is 786.  And I hope John is not my driver!
May I have your name, please?
Sorry. My name is Alexis.
Your ride will be there in 4 minutes.
Did you find out who my driver is?  I really hope it's not John!!!
It's not John. I checked.
Oh thank goodness - he's a creepy dude!  I hope you never have to get a ride from him.!
I will make a note of that. Is there anything else I can help you with?
Yes, can I get some walking directions?  I'd be going from University to 5th and Main
When are you going to start your trip?
Probably sometime tomorrow, I don't have a specific time.
Walk 2 blocks east on Forbes Avenue, towards Murray. Can I proceed or do you require more detailed instructions?
Keep going.
Turn right, walk 3 blocks to the Church.
Ok, then what?
Turn left, and walk for 5 minutes until you reach the park on the left. The destination is on the right.
Ok thank you, that seems easy enough.  Can you also schedule a meeting for me - for Monday at 3pm with whoever is available.
Fantastic, your meeting with Fred has been successfully scheduled for Monday, 3 am-5 pm.