Hello, I've been seeing some frequent transfers of $10 from my account and I would like some help.
Could I get your full name, please?
Tyler Jones
Can you tell me your account number, please?
153531981
Right, and your PIN as well please.
I can't remember it at the moment
What was your mother's maiden name?
Hold on, I think it's either 3100 or 7402 actually.
If you can figure out which it is, I will happily take your PIN.  If not, you can answer your security questions.
I can't believe someone would try to steal from me man. I believe it's 3100.
Could you provide a detailed fraud report now, please?
I keep seeing these random transfers of $10 from my account over the past week.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you so much, I really appreciate it.
Is there anything else that I can do for you?