Someone took $500 from my account. Can you help?
Could I get your full name, please?
My name is Sarah Brown
May I have your account number and PIN number, please?
My PIN is 7402. I can't remember my account number.
Could you provide your date of birth, please?
I got tickets to see Falco. I hope they arrived. He is playing at the Royal Albert Hall. He is the greatest performer ever. What was I doing?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Amadeus, Amadeus, oh oh, Amadeus. I hear the tune in my head. So catchy.
Could you provide your date of birth, please?
My date of birth is 1922, carry the one, add three... I can't do all that math in my head.
And what was the name of the pet you had as a child?
My poor Poppy. She was named after my aunt Polly Gray. Why we called her Poppy, is beyond me. How do you get Poppy from Polly?
What was your mother's maiden name?
My mother was never married. She had no maiden name. I was born...it was a miracle!
I am sorry, but I cannot authenticate you with the information you have provided.
Oh boo hoo. I'll have to talk to Samwell. He is a genius of a boy. He will know what to do. Thank you anyway.
Thank you and goodbye.