Hi, can you check my bank balance for me?
Could I get your full name, please?
Sarah Brown
Can I have your account number and PIN?
84318931431 with PIN 9431
Your current balance is 1084 in credit.
Ouch, that's it? That can't be right! 
Could you provide a detailed fraud report now, please?
I don't know if there's a fraud that happened? Let me check real quick what my account should be. Give me one sec.
Okay.
Okay, so I should have 3 times that since I just got paid today so I'd like to file a report saying that my direct deposit has not gone through for 2000 credits.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
I mean, are y'all having some IT issues or something like that?
No, there haven't been any IT issues reported.
Okay. I need a distraction for a little bit, how about a round or two of trivia?
At what question would you like to start?
5 I guess.
A 'sirocco' refers to a type of ____
Wind. I think I already did answer that one before and got it wrong, sorry. Go ahead with the next one.
A 3 1/2' floppy disk measures ____ & 1/2 inches across
3
Your answer was correct! Great job! Would you like to continue playing?
No, let's go ahead and see about a restaurant for dinner tonight. At least I won't be paying, it'll be my boss.
What restaurant would you like to go to?
Try Lucca. I think it has a 3 or more star rating, right?
That's correct, what time would you like to make the reservation?
What's the rating? Sorry, my boss is going to want to know.
4.5 stars.
Sweet! That will make her happy. She's kinda snobby about those things.
For what time should the reservation be made?
6 pm or 7 pm. And it needs to be for 8 people.
Great, the Lucca is happy to accommodate you.
Can I confirm your reservation with them?
Yes please!
Excellent, your reservation at the Lucca is confirmed!
Thanks! Do you know how long it'll take to get a response back on the fraud report on average?
Typically within a week.
Oh wow, that's a long time. Longer than I was expecting.
Is there anything else that I can do for you?
No, that's it. Thank you though. At least my boss will be happy. Bye now.
Thank you and goodbye.