Good morning!
Hello, how can I help?
My name is Ben and I would like to schedule a viewing at One on Center Apartments for Friday at 9pm.
Have you already paid the application fee for the apartment?
I don't remember if I've paid the fee, but I just remembered that I have a smoking hot date on Friday... Can you schedule it for Thursday instead?
I am sorry, but there is no viewing available at your preferred time.
How about Wednesday then? Do you know if the apartment comes with a swimming pool?
I am sorry, but there is no viewing available at your preferred time.
How about Saturday? Did you know, people always compare me to "Big Ben" if you know what I mean... ;)
That day and time is unavailable. Maybe try something other than 9 pm. 
Let's do Saturday at 5pm, then. I can go to dinner after that and hopefully I'll be able to get a second date with my hottie--!
Great, there is still a viewing available at that time. Would you like me to book it for you?
Yes, please! That's everything I needed.
Excellent, the viewing is scheduled now!
Thank you!
Is there anything else that I can do for you?
That's everything. Goodbye!
Thank you and goodbye.