hey
Hello, how can I help?
Yes, I haven't been feeling great the last couple of days and I would really like to get in to see Dr. Alexis asap
I'm sorry to hear that.  What is your name?
Angela
Angela, what doctor would you like to see?.
Dr. Alexis please. Doctors make me so nervous, and she's really the only one I'm comfortable around
I understand.  Would you like an appointment for today and for what time?
Yes today (Monday, lol) and do you have a slot at noon?
I will check.  First, what are your symptoms?
I've had a runny nose, sneezing, and a general lack of energy
I am checking
ok
The time slot at noon with Dr. Alexis is available for today.  Would you like me to schedule it?
Yes please that would be great
It appears Dr. Alexis has a conflicting appointment at that time.  Is there another time you can come in?
Wow this is taking a long time to schedule a simple appointment. How about 1pm then? and btw I need to schedule an appointment for my kid at the same time
I apologize for the delay.  I'm checking the 1pm appointments now. 
ok, and after we get me scheduled, My daughter ALexis (just a coincidence) needs a vaccination appointment  - same time as me if possible
Your appointment with Dr. Alexis is booked and I'll try to schedule your daughter's appointment too.
Thanks. Ifg it can't be at the same time, try other time slots for today
What's your daughter's name?
Alexis
Is there a preferred time?
the same time as my appointment. but if that doesn't work, anything else today
Thank you for your patience.  I'm still checking.
ok, like I said, we prefer to have her appointment at 1pm as well, but any slot today will work
Dr. Johnson is available at 2pm.  Shall I book?
sure, let's do that
Both appointments are confirmed.