I need to make a reservation at Hyatt Hotel. 
Hello. Can I have your name please?
Yes, my name is John. Actually, my friend recommended I stay at Shadyside Inn instead. Could you make a reservation from May 12-20 at Shadyside?
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
I'd like to request a room with a balcony, if that's available. 
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
I just read on a blog that Old Town Inn is an authentic place to stay. could you look up the same dates at Old Town Inn?
Those dates are available at Old Town Inn. Shall I book this for you?
That sounds great! The blog I'm using has never let me down and I've learned about some great less touristy spots thanks to it!
Sounds interesting. Reservation confirmed. I hope you have a pleasant stay.
Wait, I just got a text from my partner about his brother's wedding. Can I change the reservation to June 6-25 instead?
OK, I've successfully completed this Hotel booking for you!
It's a bit of a hassle to go to London since his brother's a show-off, but I still wouldn't his wedding. Thanks for you help with the booking!
You're welcome. Have a good trip. Goodbye.