hi
Hello, how can I help?
My name Katarina Miller and would like to submit a fraud report.
Can you tell me your account number, please?
account number is 68318931 
Right, and your PIN as well please.
 PIN is 3100.
Could you provide a detailed fraud report now, please?
Somebody has transferred $500 from my account
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
thank you
Thank you and goodbye.