Oh no! Someone transferred $500 from my account
Could I get your full name, please?
Brian White
Can you tell me your account number, please?
I can't remember my account number. My pin is 9503, if that helps.
Could you provide your date of birth, please?
honey did you get the milk i don't see it 
Could you provide your date of birth, please?
oh yes uh what is it again...
Could you provide your date of birth, please?
10/08/1930
What was your mother's maiden name?
I don't remember, I know my pet's name, it's Buddy!
I need more information. Either the account number or your mother's maiden name.
oh no i can't remember
I'm sorry, I cannot do more without more information.
That's okay I'll come back when I remember, thanks.
Thank you and goodbye.