yo
Hello, how can I help?
I wanna check my balance but I forgot my account number and pin
Could I get your full name, please?
Katarina Miller
Could you provide your date of birth, please?
31/06/1996
What was your mother's maiden name?
Wong 
And what was the name of the pet you had as a child?
Poppy
Your current balance is 9510 in credit.