Hi, ugh someone transferred 500 from my account! can you help?
Could I get your full name, please?
Sarah Brown
Can you tell me your account number, please?
95381901
Right, and your PIN as well please.
i don't remember it
Could you provide your date of birth, please?
ya know my pin is either 3100 or 3941
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
thank you. this is the worst time for this to be happening.
Is there anything else that I can do for you?
that's all thanks
Thank you and goodbye.
goodbye
Thank you and goodbye.