Hello
Hello, how can I help?
Hi... I need help checking my bank account please. I hope I got paid today!
May I have your name, please?
Tyler Jones
Can you tell me your account number, please?
It is 9931939443153
Right, and your PIN as well please.
Ugh... I keep forgetting my PIN. Is there any other way of logging in?
Could you provide your date of birth, please?
Sure - it's 06/08/1985
What was your mother's maiden name?
Wong.
And what was the name of the pet you had as a child?
Molly, the sweet little canary. 
Your current balance is 5690 in credit.
Woah... something is wrong! Somebody must have accessed my account. That is 5000 credits off... I should have just over 10,000 credits in my account.
Would you like me to file a bank fraud report?
In a minute, maybe. Let's look at restaurants for tonight. My husband just messaged me and I realized I forgot to book a restaurant for our anniversary.
What restaurant would you like to go to?
Tamarind if it is available.
For what time should the reservation be made?
7 pm or 8 pm. Try 7 pm, first. It's our anniversary so I want plenty of time to hang out after dinner.
For how many people should the reservation be made?
2, please.
I am sorry, but it looks like the restaurant is not able to accomodate you.
How about The Porch?
Great, the The Porch is happy to accommodate you.
Can I confirm your reservation with them?
Please do.
Excellent, your reservation at the The Porch is confirmed!
Ok, now back to filing that fraud report. What do I need to do to file a fraud report?
Could you provide a detailed fraud report now, please?
Sure- there are at least 4500 credits missing from my account. It appears someone took them out fraudulently.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you for all your help... now how about trivia question 8?
A bird in the hand is worth ____
two in the bush!!!! I know that one!
Your answer was correct! Great job! Would you like to continue playing?
No, thanks. Thank you for your help today- goodbye!
Nice playing with you, bye!