I lost my debit card! Someone took $300 from me
Could I get your full name, please?
Katarina Miller, account number is 95381901.  I don't know my PIN
Could you provide your date of birth, please?
Do you have to have that?
Could you provide your date of birth, please?
I can tell you that my mother's maiden name is Miller.  Does that help?
And what was the name of the pet you had as a child?
No wait, my pin just came back to me - i remember it was either 9431 or 3941.  Does that help?
Could you provide a detailed fraud report now, please?
I'm like a debit card sometimes, always being used and denied.
Could you provide a detailed fraud report now, please?
That's why I have you! You're supposed to be helping me fill out a fraud report.
Could you provide a detailed fraud report now, please?
What other information do you need? My pet's name is Homer 
I am sorry, but I cannot authenticate you with the information you have provided.
My birthdate is 10/31/1986
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.