hello
Hello, how can I help?
I want to book a room at the Hyatt Hotel
May I have your name, please?
Mark
And what are the dates you will be staying there?
May 14th to 16th
I'm very sorry, but there is no room available at the Hyatt Hotel for your requested dates.
My friend recommended Old Town Inn can we try there?
I'm very sorry, but there is no room available at the Old Town Inn for your requested dates.
My friend stayed at the Old Towne in a different town so I thought it would be good.  While you were searching I was reading a blog and they said Shadyside is more authentic
Shadyside Inn is available to book, should I book it for you?
I have been reading this great travel blog named Journeys.  I have used it recommendations the last few times I went out to eat it was incredible
Alright, the Shadyside Inn ticks all of your boxes, can I book this room for you?
oh man hold on!  My girlfriend just text we are going to London for her brothers wedding she booked the plane.  Can you change the dates to 5th through the 28th the next month
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
can you try a different hotel for the same dates?
Alright, the Hyatt Hotel ticks all of your boxes, can I book this room for you?
yes please
OK, I've successfully completed this Hotel booking for you!
I am not really excited to go to London for the Wedding.  Her brother is always a one upper type of person but obviously I am going to go its London lol
I hope you have a great time, anything else?
no that is it thanks
Thank you and goodbye.