I need to reserve a flight.  Quickly.
Can I have your flight ID, please?
Ugh yeah I guess.  673,
May I have your name, please?
Yes it's Susan.  I guess the flight ID is 365.  You got me confused with all the questions you keep asking me.
Sorry, but the flight with id '365' is not available any more.
Can you try again?
The flight is available. Should I reserve it for you?
Yes.
Right, your flight is now reserved!
Thank you.  Sorry I was so grumpy I'm just a grumpy old man.  Just like the move.  Thanks for the help.
Thank you and goodbye.