HI I need to file a fraud report as there have been money transfers over the past week
Could I get your full name, please?
Brian White
Can you tell me your account number, please?
I am driving I can't remember it
Right, and your PIN as well please.
9431
Could you provide your date of birth, please?
I am 93 years told I am lucky I can remember my name
I am sorry, but I cannot authenticate you with the information you have provided.
can't you ask me any other questions. I need to get this fraud report filed
I cannot authenticate you for this fraud report without your date of birth unfortunately.
well try june or july 15th of 1929 I can't remember which month
What was your mother's maiden name?
Stanton
And what was the name of the pet you had as a child?
Molly
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
great thanks goodbye
Thank you and goodbye.