Hi, I would like to make an appointment for a viewing
Could you give me your name, please?
John, I would like to come on Friday at 7 pm
Would you like to add a message for the letting agency?
Oh wait. I have a wedding that day I forgot about. Can we change the day to Saturday?
What apartment are you interested in?
Do the apartments allow pets? I want to get a dog one day. Maybe a poodle. 
I am sorry, I don't quite understand what you mean. I am only able to help you book apartment viewings.
Can you change the day to Saturday?
I have changed your appointment time to Saturday
Thank you. 
What apartment are you interested in?
What are the options?
One on Center Apartments, Shadyside Apartments, North Hill Apartments.
Shadyside. 
Have you already paid the application fee for the apartment?
I cannot remember. 
Great, there is still a viewing available at that time. Would you like me to book it for you?
Please book it. 
Excellent, the viewing is scheduled now!