Hello  would like a room at the Shadyside Inn from May 15th-19th pease.
May I have your name, please?
Yes my name is Ben, but actually I just remembered my friend recommended the Hilton. Could we do that instead?
Do you have any special requests?
No thanks, just a room please
I'm very sorry, but there is no room available at the Hilton Hotel for your requested dates.
That's ok, I actually just remembered my friend stayed at a Hilton in a different town. I read on a travel blog that Hyatt Hotel is by far the best. I'd like to stay there please.
OK, I've successfully completed this Hotel booking for you!
Ok, you didn't confirm it was available with me first? Also I've been reading my travel blog and it helped plan my honeymoon to Hawaii!
I'm sorry, but your booking request failed.
That's ok. My husband literally just texted me and my brother in law is having a wedding in London on the 19th. Can I actually make the reservation for the 12-16th of the next month?
Alright, the Hyatt Hotel ticks all of your boxes, can I book this room for you?
I don't really want to go to the wedding because my brother in law is a show off, but I obviously will go. Please book it for me.
OK, I've successfully completed this Hotel booking for you!
Thank you, goodbye
Thank you and goodbye.