Hello! 
Hello, how can I help?
I need to make a reservation at Lucca.
May I have your name, please?
Alexa
For what time should the reservation be made?
12 pm.
For how many people should the reservation be made?
35 people please... it's a huge party!
Great, the Lucca is happy to accommodate you.
Can I confirm your reservation with them?
Yes, please.
I am sorry, but the reservation request was not successful.
Oh dear! Ok, thank you!
Thank you, good bye.