I lost my debit card and before I could cancel it, somebody withdrew 300 bucks at an ATM!
Let's get that straightened out. I'll just need your full name, account number and PIN to access your account.
Brian White, 85731890, I forgot my PIN
I can also access your account through security questions, would you like to start that process?
I only know my mother's maiden name which is Wong
and your childhood pet's name?
No idea
I am sorry, but I cannot authenticate you with the information you have provided.
I remember my PIN now.... well sort of... it's either 1596 or 9503
That's great news. Let me try them for you.
Thanks, silly me, forgetting my PIN like this, I'm getting old.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Great thanks
It's my pleasure. Is there anything else that I can help with today?
That is all, thank you!
Thank you and goodbye.