Hello
Hello, how can I help?
I need help with the instructions Dr. Alexis gave me
Could I get your name, please?
John
Who is your doctor?
Dr. Alexis. She was talking very fast with when my appointment and I didn't quite got it
Your instructions are: You must take your medicine 2 times a day before meals..
I'm a little bit confused. You said two medicines a day every meal or just two times a day?
Just two a day. But when you take them, they must be taken before a meal. 
Okay, I think I got it now. I will ask one of my grandkids to remind me. You know I imagine them being so forgiving with my forgetfulness. Thank you for your help
Thank you and goodbye.
Goodbye dear
Thank you and goodbye.