Hello. I would like to view an apartment at North Hill on Thursday at 7 pm. My name is John.
Did you pay an application fee?
I don't remember
I am sorry, but there is no viewing available at your preferred time.
That's OK. I just remembered I can't go then.
What day would you like to make the booking for?
Are these nice apartments?
I am sorry, I don't quite understand what you mean. I am only able to help you book apartment viewings.
I will have to call you back when I have decided on another time. 
Is there anything else that I can do for you?
No thanks. Goodbye
Thank you and goodbye.
Goodbye
Thank you and goodbye.