Hi i need to reservea room
May I have your name, please?
My name is Mark, my friend recommended Shadyside innso i whant that
When are you arriving?
I need it from may 11th to 20th please
Any other requests?
Actuallyi just read online that the Old town inn is more authentic, i whant to stay at that one please
I'm very sorry, but there is no room available at the Old Town Inn for your requested dates.
Oh no, thats fine 
Is there anything else that I can do for you?
Ah i just got a wedding invitation in london
I am sorry, I don't quite understand what you mean. I am only able to help you reserve a hotel room.
i dont what to go there but i kinda have to, can you change the reservation to 12th to 17th the following month please
I'm very sorry, but there is no room available at the Old Town Inn for your requested dates.
Ah, bad luck i guess, thats it thanks
Thank you and goodbye.