hello
Hello, how can I help?
I need to reserve a room at the Hilton Hotel from May 10th to 16th under Ben.
thank you for that info ben, I'll check for your reservation right away.
ok, great thank you
I'm very sorry, but there is no room available at the Hilton Hotel for your requested dates.
ok, i will book somewhere else.  thank you, goodbye
Thank you and goodbye.