There has been suspicious behavior on my account!
Could I get your full name, please?
John Smith, my account number is 84318931431 and i forgot my pin
Could you provide your date of birth, please?
I forgot that too, I'm sorry my mothers maiden is Sanders
And what was the name of the pet you had as a child?
I don't know
I am sorry, but I cannot authenticate you with the information you have provided.
I just remembered my pin is 9431 or 9503
Could you provide a detailed fraud report now, please?
God I hate banks
I'm sorry about that, but could you provide a detailed fraud report now, please?
Multiple $10 withdrawals
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you
Thank you and goodbye.