Hello
Hello, how can I help?
Yes my name is Jane Doe.  I lost my debit card and before I could call to cancel it someone took out $300 at an ATM.  Can you help me with this?
Can you tell me your account number, please?
Of course, 95381901
Right, and your PIN as well please.
You had to ask, I have forgotten it, it has been a while.
Could you provide your date of birth, please?
Actually, you know what?  It is one of these two, try them  5380 or 9431 I just forget which one
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
I sure hope so.  I was saving that $300 for a new phone.  People these days. =(
Is there anything else that I can do for you?
No thank you, thanks for you help.
Thank you and goodbye.
Take care!
You too!