I've noticed some money transfers from my account and need help to deal with it. 
Could I get your full name, please?
My name is Katarina Miller. 
Can you tell me your account number, please?
9931939443153
Right, and your PIN as well please.
I can't remember right now, sorry. 
What was your mother's maiden name?
Miller
Could you provide your date of birth, please?
Oh wait, I think I remember my PIN. It's either 9503 or 3100. I've just been so stressed I can't even remember these details. 
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
I really hope it gets reported soon, because I could use the money that was transferred out. 
Thank you and goodbye.
Yes, goodbye. 
Thank you and goodbye.