hello
Hello, how can I help?
I'm interested in viewing an apartment at North Hill apartments
Could you give me your name, please?
Angela
What day would you like to make the booking for?
For Saturday at 1 pm/ I've been my application fee already and if possible i would also like to see the rooftop pool during my viewing
I am sorry, but there is no viewing available at your preferred time.
any other time available? 
2 pm is available. Would you like me to book it?
great, yes
Excellent, the viewing is scheduled now!
Thank you!
Thank you and goodbye.