Somebody transferred $500 from my account!  Help!
Could I get your full name, please?
John Smith.
Can you tell me your account number, please?
I have no idea.  There are too many numbers to remember!
Could you provide your date of birth, please?
I will have to think about that one.  I know I am 93 years old.  So I don't know much about what's going on anymore.
Right, and your PIN as well please.
I do know my pin.  5380.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Oh great thank you!
Is there anything else that I can do for you?
Nope thank you!
Thank you and goodbye.
Wait did we accomplish anything?
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Oh cool.  Sorry I forgot what we were doing.  I'm 93.
Is there anything else that I can do for you?
No I think I am ok.  I'm going to go call my great great grandchildren now.  Goodbye.
Thank you and goodbye.