ugh please help! someone transferred 500 from my account
Could I get your full name, please?
brian white
Can you tell me your account number, please?
 84318931431
Right, and your PIN as well please.
i forgot it.
If you can't recall I'll ask security questions. What was your mother's maiden name?
oh wait i remember my pin. it's either 1596 or 0314. sorry i'm quite forgetful
Could I get your full name, please?
ugh this is taking forevr.
Could you provide a detailed fraud report now, please?
someone transferred 500 from my account
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
thank you
Is there anything else that I can do for you?