There is sure some suspicious behavior on my account.  Can you help me?
Could I get your full name, please?
Yes it is Tyler Jones.
Can you tell me your account number, please?
Yes it is 95381901.  
Right, and your PIN as well please.
I cannot remember it for the life of me!
Could you provide your date of birth, please?
Oh wait I just remembered my PIN.  It is 5380.
Could you provide a detailed fraud report now, please?
Yes.  There have been all kinds of $10 transfers taking place from my account.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Oh great thank you.  I hope it gets fixed soon.
Is there anything else that I can do for you?
Nope I am good!  Thank you for the help!  Hope you have a great holiday!
Thank you and goodbye.