here has been suspicious behavior on my account recently, with frequent money transfers of $10 over the past week.
Could I get your full name, please?
John Smith
Can you tell me your account number, please?
95381901
Right, and your PIN as well please.
I forgot my PIN.
Could you provide your date of birth, please?
My PIN is either 9503 or 1596.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Excellent. I hope it gets resolved soon.
Is there anything else that I can do for you?
No I'm good
Thank you and goodbye.
Bye.
Thank you and goodbye.