Hello, I want to plan a surprise party.
Hello, how can I help?
My name is Alexis and I want to plan a surprise party for my newly promoted colleague Mark. I'd like to reserve West Bay Venue on Saturday at 10 pm for 27 guests.
OK, the West Bay Venue would be happy to accommodate you on Saturday @ 10 pm.
Can I book it for you now?
Yes please.
I have booked that for you. Is there anything else I can help with?
No, that's all.
Ok, that is the West Bay Venue for Saturday at 10PM. Thank you and have a good night
I hope Mark likes this party.
I hope Mark has a lovely time and same for you
Thank you very much.
You're welcome and thank you for using our services. Goodbye.
Mark just sent me a text, he's not feeling well. He has some bad Thai food.
Oh, no. Would you like me to cancel your booking?
I'm not sure. I have to see if this is just temporary.
Ok, please contact us if you need any further assistance. I hope your friend, Mark is feeling better soon.
Okay, I'll keep the booking. Thanks for all the help.
Thank you and goodbye.