Hi! I need to schedule a apt. viewing please
Could you give me your name, please?
Yeah, I'm MArk
What apartment are you interested in?
One of the ones on One on Center 
What day would you like to make the booking for?
Friday please, at 6
AM or PM?
pm, defintely not awake at am
Have you already paid the application fee for the apartment?
yup, all paid up
I am sorry, but there is no viewing available at your preferred time.
Anything earlier that day?
There is a slot available at 5 PM.  Would you like me to book it for you?
yes please
Excellent, the viewing is scheduled now!
Can you add a note for the rental manager for me? - "I am particularly interested in the two bedroom units. If not, the studio is also fine."
Yes, the booking has been updated.  Please remember to bring Passport and Bank Statement with you.
Perfect! bye!
Thank you and goodbye.