hello
Hello, how can I help?
I would like to come and see an Apartment
Could you give me your name, please?
Alexis, can I come on Thursday at 2pm?
What apartment are you interested in?
The Shadyside apartments
Have you already paid the application fee for the apartment?
Oh wait!!! My friend Hannah is getting married that day! I almost completely forgot. I really need to be there. Can we change the day?
What day would you like to make the booking for?
Friday would work better for me. 
Great, there is still a viewing available at that time. Would you like me to book it for you?
Can you believe I almost forgot my own friends wedding? Wow! Can you imagine if I did not show up. She would have been heartbroken!
Excellent, the viewing is scheduled now!