There has been suspicious activity in my account. Can you help me?
Could I get your full name, please?
My name is Jane Doe
Can you tell me your account number, please?
I can't remember
Could you provide your date of birth, please?
i have my pin, will that help. It is 3100
I am sorry, but I cannot authenticate you with the information you have provided.
why are you contacting me?
Is there anything else that I can do for you?
Did you want to order a pie?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
I make really good apple pie. Vegan. 
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Or do you like pancakes. Breakfast for dinner is my favorite?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Was there a crime commited? I do not want to be on Orange is the New Black. 
Thank you and goodbye.