Hi
Hello, how can I help?
I need to book a room at the Hyatt from the 4th to 28th. This is Alexis. 
Do you have any specific requests?
no, not that I can think of
Alright, the Hyatt Hotel ticks all of your boxes, can I book this room for you?
My friend stayed at a Hilton. But I read on a blog that Shady side is the most authentic. I think I want to try that. Can we see if Shadyshide has anything open?
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
I totally understand why. That blog always has the best advice. They never let me down. I bet a lot of people read it and that is why it is booked. 
Is there another hotel that you would like to try?
Actually, my wife just messaged saying we have to be at a wedding on the date I gave, so lets change the dates and maybe there will be something available.  Try 2nd to 31st
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
I really do not want to go on this trip with my wife. It's in London with my wife's bother and he is such a show off. 
I am sorry, I don't quite understand what you mean. I am only able to help you reserve a hotel room.
Ok, thanks! Have a great day
Is there anything else that I can do for you?