Hello
Hello, how can I help?
I got an alert on my phone about suspicious bank activity
May I have your name, please?
Sarah Brown
Can you tell me your account number, please?
84318931431
Right, and your PIN as well please.
9431
Your current balance is 4059 in credit.
Well I am missing some money. Can I make a fraud claim
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
I didn't tell you the details yet
Could you provide a detailed fraud report now, please?
I had 11059 credits in my account yesterday morning and this morning received a suspicious activity alert, and have 7,000 credits missing.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
thank you
Hello, how can I help?
I figure with all this stress I might as well go out tonight instead of cooking, so let's reserve a table at a restaurant 
What restaurant would you like to go to?
Can you search through restaurants, or only book?
I am sorry, I don't quite understand what you mean. I am only able to help you with restaurant reservations.
hmm. Well let's see. Cactus Club is an old favorite
For what time should the reservation be made?
Is 6pm available?
For how many people should the reservation be made?
just my wife and I
I am sorry, but the reservation request was not successful.
Why not
I am sorry, I don't quite understand what you mean. I am only able to help you with restaurant reservations.
What?
I am sorry, I don't quite understand what you mean. I am only able to help you with restaurant reservations.
Try 7pm
Excellent, your reservation at the Cactus Club is confirmed!
at 7pm?
Yes
Ok Thanks. It's been rough, but we got there. Bye
Goodbye.