hello?  anyone there??
Hello, how can I help?
I need to book a flight - gosh it sure takes forever to get something done this way!
May I have your name, please?
John is my name - my flight id is 941 - how long is this going to take?
The flight is available. Should I reserve it for you?
Ah dangum - it is supposed to be flight id 150 !!  I never get the right information from that no-good assistant!
Sorry, but the flight with id '150' is not available any more.
Ugh!  Alright,  never mind then.
Is there anything else that I can do for you?