Hi, I think I need to file a bank fraud report.
Could I get your full name, please?
Katarina Miller
Can you tell me your account number, please?
93418043810
Right, and your PIN as well please.
9503
Could you provide a detailed fraud report now, please?
Someone purchased a surfboard with my debit card.  I need to check my balance again too to make sure nothing else was purchased.
Please check your balance now and let me know if I should add anything else to your report before submitting it.
Can you check my balance?
Your current balance is 7787 in credit.
That's what its was earlier.  So just submit the report with the one purchase.
I have submitted your fraud report successfully. Is there anything else I can help you with?
Please reserve a table for 2 at The Porch for 1 pm today.
I am sorry, but it looks like the restaurant is not able to accomodate you.
Can you try for 2 pm?
Great, the The Porch is happy to accommodate you.
Can I confirm your reservation with them?
Yes and can I put in a special request not to be seated in the bar area?  It's always so noisy in there.  Bad acoustics I think.
Excellent, your reservation at the The Porch is confirmed!
Great, thanks.
Is there anything else that I can do for you?
You know, I hope this fraud issue is resolved quickly.  I have a hunch it might be one of son's friends who's responsible.
Your fraud claim will be processed as quickly as possible. We will contact you with the results as soon as possible.
Great, how about a game of trivia?
What question would you like to start at?
Number 5
A 'sirocco' refers to a type of ____
wind
Your answer was correct! Great job! Would you like to continue playing?
One more. Your selection this time.
A blunt thick needle for sewing with thick thread or tape
I'm stumped
The answer to this question would have been 'bodkin'. Would you like to continue playing?
No thanks, I have some errands to run
Nice playing with you, bye!
Bye
Thank you and goodbye.