Hi, I want a room at the Hyatt from 5/8-5/19, please
May I have your name, please?
It's Angela. And I just remembered, my friend recommended Shadyside Inn, so let's go for that instead please.
Do you have any customer requests?
No thanks
Alright, the Shadyside Inn ticks all of your boxes, can I book this room for you?
It's Angela. And I just remembered, my friend recommended Shadyside Inn, so let's go for that instead please.
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
You know what? It was actually Shadyside in another town that my friend stayed at. Can we look at Hilton? I heard it's the most authentic.
I'm very sorry, but there is no room available at the Hilton Hotel for your requested dates.
I follow this really good travel blog very closely. I've found some great recommendations there.
Is there anything else that I can do for you?
I just got a text about my husband's brother's wedding  in London, and it's during these dates. Can we change to the 10th-21st next month?
I'm very sorry, but there is no room available at the Hilton Hotel for your requested dates.
Oh well! I'd so rather not go all the way to London, but family is family, of course!
Is there anything else that I can do for you?
No thanks, bye!
Thank you and goodbye.