hello
Hello, how can I help?
Someone transferred 500 from my account 
May I have your full name, account number and PIN please?
My name is John Smith my pin is 0314 I don't have the account number on me
May I have your date of birth, mother's maiden name and the name of your childhood pet?
Should I bake the cake at 350 or 400 degrees?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Sorry I forgot what we were doing I was thinking of a cake 
May I have your date of birth, mother's maiden name and the name of your childhood pet?
I am 93 maiden name Smith and Poppy was my first cat he was black
Could you provide your date of birth, please?
2/1/1927
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Have you ever been to South Carolina?
Is there anything else that I can do for you?
I want to travel where do you suggest?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
that is all thank you
Thank you and goodbye.