My name is Mark, I would like to schedule a viewing at One on Center Apartments for Sunday at 4 pm
Have you already paid the application fee for the apartment?
I can't remember paying for the application fee, 
Not a problem, we'll mark that down as not paid until we verify the payment. Would you like to leave any notes for the leasing company prior to the showing?
i  have a friend's wedding on Sunday at 4 pm
Is there a time better suited for you to make the appointment?
I hope the apartment isn't haunted?
I don't see any notes about that in the system. Is there a time you'd like to schedule an appointment for?
 Sunday at 4 pm
I am sorry, but there is no viewing available at your preferred time.
Try saturday 5pm
I am sorry, but there is no viewing available at your preferred time.
alright. have a nice day
Thank you and goodbye.