Please help me. Someone withdrew  withdrew $300 at an ATM
Could I get your full name, please?
Jane Doe. I am so shaken I can not quite remember my account number but my pin is 9503
Could you provide your date of birth, please?
That is hard for me for now. Any other security question please?
What was your mother's maiden name?
I really loved my mother. she died long time ago. Can I make you some coffee?
I am sorry. What was your mother's maiden name?
i can remember my childhood pet name
And what was the name of the pet you had as a child?
Charlie
I am sorry. I need your date of birth or Account number or your mother's maiden name to proceed. 
ok thanks for your help
Is there anything else that I can do for you?
no thank you.
Thank you and goodbye.
Good day
Thank you and goodbye.