My name is Jane Doe and I wat to report suspicious behavior on my account.
Can you tell me your account number, please?
I don't have it available or my pin.
Could you provide your date of birth, please?
31/06/1996
What was your mother's maiden name?
Sanders
And what was the name of the pet you had as a child?
Charlie
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
There has been suspicious behavior on my account recently, with frequent money transfers of $10 over the past week.
Is there anything else that I can do for you?
no thank you
Thank you and goodbye.