Hi, I'd like to check my bank balance.
Could I get your full name, please?
Katarina Miller, there has been suspicious behavior on my account recently
Can you tell me your account number, please?
68318931, but I can't remember my PIN.
Could you provide your date of birth, please?
09/22/1993
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Um, ok thanks. I hope they resolve it quickly. I don't want to lose anymore money.
Thank you and goodbye.
I'm super worried about identify theft. I guess I should check all my credit cards too.
I am sorry, but I cannot authenticate you with the information you have provided.
What information do you need?
Right, and your PIN as well please.
I think my PIN is either3941 or 7402
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thanks. Have a good day.
Thank you and goodbye.