Hi, my name is Mark and I'm interested in viewing the North Hills Apartment. 
What day would you like to make the booking for?
I'd to view it on Thursday. 
When would you like the viewing to start?
I wanted to start at 5 pm, but I just remembered that I have a hot date at that time. 
Have you already paid the application fee for the apartment?
I don't remember actually. Do you know if the apartment has a jacuzzi?
The apartment does have a jacuzzi. The time slot is however unavailable.
That's unfortunate. Can you check if it'll be available at 7 pm the same day?
Great, there is still a viewing available at that time. Would you like me to book it for you?
Yes that would be great! I could bring my hot date to check out the apartment with me. 
The viewing has been booked, just bring your passport and proof of income.
Thanks for your help!
Thank you and goodbye.