Yeah, I need a flight scheduled right now!
May I have your name, please?
Why the hell do you need that? I want my flight!
Can I have your flight ID, please?
It's 639, you should already know that.
May I have your name, please?
God, it's Susan. How incompetent can you be?
Sorry, but the flight with id '639' is not available any more.
Thanks for nothing idiot.
Thank you and goodbye.