Hi!
Could I have your name, please?
My name is Alexis and I'd like to make an appointment with Dr. Morgan. 
What day of the week would you like to schedule the appointment for?
If possible, set up an appointment for Sunday at 4 pm. 
Could you describe your symptoms, please?
I have a runny nose, sneezing a lot and just lacking in energy. 
Unfortunately Dr. Morgan has no appointment available at 4 pm.
Oh well, that's the only time I'm free. Thanks anyways
Is there anything else that I can do for you?
No, that's it. Goodbye. 
Thank you and goodbye.