I need help filing a fraud report for my credit card.
Could I get your full name, please?
Brian White
Can you tell me your account number, please?
I forgot it.
Could you provide your date of birth, please?
What? Why would you ever need to know that?
I am sorry, but I cannot authenticate you with the information you have provided.
You can't authenticate what? What are you even talking about..
Is there anything else that I can do for you?
I don't know.. what can you even do for me?
Can you tell me your account number, please?
My account number for what?
I am sorry, but I cannot authenticate you with the information you have provided.
What are you trying to authenticate though.. you're confusing me so much!
In order to locate your account, I need either your account number and PIN or date of birth and answers to verification questions you set up when you opened your account.
I'm not sure what you're talking about.. I'm just gonna go.
Is there anything else that I can do for you?
Nope, goodbye.
Thank you and goodbye.