Hello, I need to reserve a flight with the id 445. My name is Susan.
Sorry, but the flight with id '455' is not available any more.
oh that is okay, let me see if i can take a different one
Is there anything else that I can do for you?
flight 506 please.
The flight is available. Should I reserve it for you?
yes I would like that.
Right, your flight is now reserved!