Hello
Hello, how can I help?
I need to check the balance on my bank account
Can I get your full name, account number and PIN please?
My name is John Smith.  Account is 68318931. PIN is 3941
Your current balance is 5068 in credit.
Great. Thanks. Credit is good right? That means I have money in there?
Your current balance is 5068 in credit.
Ok. Goodbye.
Thank you and goodbye.