Hey, I need to set up an appointment to look at an apartment...I'm also in a hurry.
Could you give me your name, please?
Angela
What day would you like to make the booking for?
Monday would be best
When would you like the viewing to start?
6pm is good for me
What apartment are you interested in?
Wait! 6pm is not going to work for me. My friend is getting married then (it's her 3rd marriage and no one cares. Who gets married on a Monday..whatever).
When would you like me to look?
Can we do it 7 pm? I'll just bail out of the wedding early. It's North Hill apartments.
Have you already paid the application fee for the apartment?
I've got a million things going on. I have no idea, you'd have to ask my husband.
I am sorry, but there is no viewing available at your preferred time.
Is there anything available that night?
Yes, I can make an appointment at 8, 9, or 10. 
8 would be great!
Your booking has been made. Please bring passport and SCHUFA certificate with you. 
no problem. thanks!
Thank you and goodbye.