Hi I am Sarah Brown and would like to submit a fraud report.
Can you tell me your account number, please?
153531981 and your PIN is 7402.
Could you provide a detailed fraud report now, please?
I  have lost my debit card and before I could cancel it, somebody withdrew $300 at an ATM. 
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.