OMG..I lost my debit card and need to cancel it asap
Could I get your full name, please?
John Smith
Can you tell me your account number, please?
I don't have it right in front of me. I am driving my pin is 3100
Could you provide your date of birth, please?
omg that's embarrasing I am 93 years old and I can't remember if it was june or july
I am sorry, but I cannot authenticate you with the information you have provided.
is there anything else you can ask me so i can file a fraud report 
What was your mother's maiden name?
Parker
And what was the name of the pet you had as a child?
Buddy
Could you provide your date of birth, please?
I think june or july 5th 1929
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
thanks so much for all your help goodbye
Thank you and goodbye.