Hello
Hello, how can I help?
I would like to schedule a viewing at the North Hill Apartments.
Could you give me your name, please?
Mark
What day would you like to make the booking for?
Do you know if the apartments have a balcony?
I do not know. I can only make bookings. 
OK, let's schedule the viewing for Sunday at 8 pm.
Have you already paid the application fee for the apartment?
I'm honestly not sure, I can't remember.
I am sorry, but there is no viewing available at your preferred time.
That's ok, I just remembered I had a job interview at 8 pm anyway. Can you schedule it for any available time on Monday instead?
Great, there is still a viewing available at that time. Would you like me to book it for you?
Yes please!
I have schdeuled the booking. Please bring Bank Statement and Proof of Income with you.
Thank you so much.
Thank you and goodbye.