Hello! I need help please
Could I get your full name, please?
Jane Doe 
Can you tell me your account number, please?
84318931431
Right, and your PIN as well please.
I forgot my damn pin I am afraid
Could you provide a detailed fraud report now, please?
Somebody has transferred $500 from my account
Have you figured out your PIN?
I swear it was either 0314 or 3100
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you!
Thank you and goodbye.
Take care
Thank you and goodbye.