hi
Hello, how can I help?
My name is Mark. I saw Dr. Johnson the other day, and can't remember my medication instructions. 
Your instructions are: Take your medicine before you go to sleep. If you experience nausea, please contact your doctor immediately..
Wait, I forgot, my new doctor is Dr. Morgan. I'm so tired. I need a follow up appointment.
Your instructions are: Take your medicine before you go to sleep. If you experience nausea, please contact your doctor immediately..
Ok, thanks. These treatments really knock me out.
I hope you feel better!  Is there anything else I can do for you?
Thank you so much. I'm  so releived. You've been very helpful.
Thank you and goodbye.