Hello
Hello, how can I help?
This is Mark. I need to book a party. I would like ti be at North Heights. My friend just graduated. 
At what venue would you like to have your party organised?
North Heights on Friday. 
When would you like your party to kick off?
7 pm sounds good
How many people would you like to invite?
5
OK, the North Heights Venue would be happy to accommodate you on Friday @ 7 pm.
Can I book it for you now?
let them know there will be 5 of us please. 
Great, your party has been successfully booked at the North Heights Venue on Friday at 7 pm!
Oh no! I just got a message that my friend will be away, can we change this to Tuesday?
I'm sorry the venue is not available. Would you like to select another venue?
sure, can you find one that can take us?
OK, the Southside Venue would be happy to accommodate you on Tuesday @ 7 pm.
Can I book it for you now?
yes please, sounds good
Great, your party has been successfully booked at the Southside Venue on Tuesday at 7 pm!
Your the best. Thanks
Is there anything else that I can do for you?
Nope. Have a good day.
Thank you and goodbye.