Hi, I need help with my bank transactions.
Hello, how can I help?
My name is Katarina Miller and somebody fraudulently transfered $500 from my account. My PIN is 3100. 
Can you tell me your account number, please?
Sorry I do not have that. I do know what my secret question about my pet is.
And what was the name of the pet you had as a child?
Oh no, now I can't remember for the life of me. I am getting too old.
That's okay.  We can take a minute.  Maybe it will come to you.
I am looking for my account number everywhere.
And what was the name of the pet you had as a child?
Oh yea the pet, I believe it was buddy.
I am sorry, but I cannot authenticate you with the information you have provided.
Maybe another question or something.
What was your mother's maiden name?
That was a very long time ago, I would have no idea.
And you can't find your account number?
Sorry maybe I will try back later, thanks anyways.
Thank you and goodbye.