Hello my name is Jane Doe and I need to reserve a table at Lucca!
For what time should the reservation be made?
My buddy Sanders is having a bris!
For what time should the reservation be made?
3pm on Friday, the 25th of June.
For how many people should the reservation be made?
2
Excellent, your reservation at the Lucca is confirmed!
Perfect! Can we check to see if I have enough money?
Can you tell me your account number, please?
153531981 just like my favorite phone number!
Right, and your PIN as well please.
Uh oh. I have no idea what that is.... Can you still authenticate me anyway?
Could you provide your date of birth, please?
06/08/1985
What was your mother's maiden name?
Sanders - I hope there is ANYTHING BUT A ZERO BALANCE!
And what was the name of the pet you had as a child?
Buddy
Your current balance is 9777 in credit.
Oh phew! Plenty of money. Could we play some trivia?
At what question would you like to start?
3
A ____ takes 33 hours to crawl one mile
snail!
Your answer was correct! Great job! Would you like to continue playing?
One more! Then back to business
A ____ written to celebrate a wedding is called a epithalamium
poem!
Your answer was correct! Great job! Would you like to continue playing?
Hmm. I just noticed something funny on my bank account. Just like his bris, I think someone snipped a little money from me!
Hello, how can I help?
Can you submit a fraud report for me?
Could you provide a detailed fraud report now, please?
Someone took some money from my account!
Can you tell me your account number, please?
Its the same info as before, I think. Nothing has changed that I'm aware of!
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Perfect thank you! That's all I needed today.
Thank you and goodbye.