Hello, I want to report fraud on my bank account.
Could I get your full name, please?
Jane Doe
Right, and your PIN as well please.
I don't have my account number or pin number :(
What was your mother's maiden name?
Miller
And what was the name of the pet you had as a child?
Nemo
Could you provide a detailed fraud report now, please?
Somebody took $500 from my account!
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.