Help, someone transferred $500 out of my accord. This is fraud!
Could I get your full name, please?
Jane Doe
Right, and your PIN as well please.
I can't remember my pin
Can you tell me your account number, please?
sure, it is 68318931
Could you provide your date of birth, please?
I cannot
What was your mother's maiden name?
It was Miller, go rest her soul
And what was the name of the pet you had as a child?
I just cant belive this is happening to me of all people. I truly do not deserve this. I am a good person!! I think the pin might be 3100 or 1596 try one of those
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you so much!! 
Thank you and goodbye.