Someone stole $500 from me!
Hello, how can I help?
I am reporting fraud
Could I get your full name, please?
John Smith
Can you tell me your account number, please?
68318931
Right, and your PIN as well please.
It could be 7402 or 1596
I am sorry, but I cannot authenticate you with the information you have provided.
I hate the bank.
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
My mother's maiden is Miller
Could you provide your date of birth, please?
I don't have that information, sorry
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.