Help, somebody stole $500 from my account!
Could I get your full name, please?
I'm John Smith.
Can you tell me your account number, please?
It's 95381901
Right, and your PIN as well please.
I don't have my PIN.
Can you remember any of the security questions please?
Wait, I think my PIN is either 9503 or 3941
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
What a relief, I need that money to buy a lot of hamburgers.
Is there anything else that I can do for you?
No, I think that's everything I need.
Thank you and goodbye.
Goodbye.
Thank you and goodbye.