hi
Hello, how can I help?
I want a reservation for the Old Town Inn from May 13 to the 29th. I'm Alexis. 
Alright, the Old Town Inn ticks all of your boxes, can I book this room for you?
Yes, thank you.
OK, I've successfully completed this Hotel booking for you!
I'm sorry, I just remembered a friend had a bad experience at Old Town Inn. I'd like to change it to Hyatt Hotel.
I'm sorry, but your booking request failed.
Oh no! I have this great travel blog. It's never let me down!!!!
What hotel would you like to stay at?
I just got a text from my partner. His brother invitied us to a wedding in London. I need to change my reservation to the 4th to the 27th for the following month.
OK, I've successfully completed this Hotel booking for you!
I don't really want to go to London because my partner's brother is a show-off, but I have no choice because of the wedding. Well, thank you very much. Bye!
Thank you and goodbye.