I need help with my debit card. 
Hello, how can I help?
I need to cancel my debit card.
Could you provide a detailed fraud report now, please?
I lost my card and somebody withdrew $300 at an ATM. 
Could I get your full name, please?
John Smith
Can you tell me your account number, please?
84318931431
Right, and your PIN as well please.
There's so many numbers I can't remember them all.
i need your pin to authenticate your account. can you find it somewhere?
Hold on. I think my PIN is either 1596 or 3100. I get so confused since I use too many different PIN.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Ok great thanks!
Is there anything else that I can do for you?