Hi, I'm Angela. I need to make a reservation at Hyatt Hotel
When are you arriving?
May 5th. Actually a friend recommended the Shadyside Inn, let me do that one instead.
When will you be leaving again?
May 23rd
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
No problem, I read on a blog that the Old Town is the most authentic one. I've changed my mind, let's try Old Town.
Alright, the Old Town Inn ticks all of your boxes, can I book this room for you?
I follow this great travel blog. It has so many good suggestions and always guides me the right way. Every time!
Alright, the Old Town Inn ticks all of your boxes, can I book this room for you?
 No, omg I just got a text. The wedding in London has been moved. I need to change my reservation to June 12th through the 22nd.
I'm very sorry, but there is no room available at the Old Town Inn for your requested dates.
That's too bad. I don't even want to go to London for this wedding, my boyfriends brother is such a show off, but we have to be there. Well, let me talk to my boyfriend and I will contact you later about making new reservations. Thanks 
Is there anything else that I can do for you?
No, that's all. Have a good day
Thank you and goodbye.