Anyone there? I need help now!
Hello, how can I help?
I need to book a flight like right now. 
Can I have your flight ID, please?
It's 70. Hurry it up!
May I have your name, please?
It's Mark. My secretary messed up, my flight's actually 167. She is fired once I get back. 
Sorry, but the flight with id '167' is not available any more.
Well this has been a complete waste of time! Thanks for nothing. 
Is there anything else that I can do for you?