Hi, I need to make a reservation at the Hilton
May I have your name, please?
John - I'm staying the 14th - 24th
Alright, the Hilton Hotel ticks all of your boxes, can I book this room for you?
I'm sorry I got the hotels screwed up, my friend told me to stay at the Hyatt.  Can you check that please?  Oh, and I need extra towels in my room.  Thanks!
Alright, the Hyatt Hotel ticks all of your boxes, can I book this room for you?
You are going to kill me, my friend stayed in a Hyatt in a totally different town!  I read on thsi incredible travel blog that the Old Town is definitely the place to stay.  Can you check there for me?
I'm very sorry, but there is no room available at the Old Town Inn for your requested dates.
Ugh!  The blog said it was going to be tough to get a room there.  Have you ever read the "Travel with me" blog?  It's really fabulous.  You actually feel like you've been there with them.  The photos are amazing
That sounds like a great blog. Can I check another hotel or other dates for you?
This might work!  I just got a text from my hubby telling me we are booked for London this month so we can move our trip to next month.  So check Old Town for next month 9-21
Alright, the Old Town Inn ticks all of your boxes, can I book this room for you?
Yes please!  I can't believe this all worked out!  I don't really want to go to Lond, not a fan of my brother in law but what are you gonna do, family right?
OK, I've successfully completed this Hotel booking for you!
Thanks!
You're welcome, have a great trip and good bye