I'm Ben and need to know when my ride is getting here. It's been so long.
Could you provide your booking ID, please?
It's 118. They need to hurry, I have a sprained ankle and I'm ready to rest it.
May I have your name, please?
Yes, Ben. 
2 minutes away
Great. I know they say ice swelling, but I find heat feels better.
Is there anything else that I can do for you?
Yes, well this driver needs me to give him directions! We are leaving the University and heading to the airport. Can you give me the directions?
Do you want to drive, walk, or use public transit?
Well, he's driving the car.....
departure location
It's the University to the Airport.
When are you going to start your trip?
Now, so 8 pm. Also, I need to schedule a meeting for Tuesday at 1. 
Turn right on El Camino Real. Can I proceed or do you require more detailed instructions?
Can you make that meeting real quick, while I have it on my mind.
What day did you have in mind for the meeting?
Tuesday at 1
When do you expect the meeting to wrap up?
Probably take forever. Let's plan to stop at 4. Listen to my boss drone on for 3 hours.
Unfortunately John is not able to make Tuesday @ 1 pm.
Would you like to try scheduling the meeting for a different day or time?
Yes, just when he's available, as usua.
Fantastic, your meeting with John has been successfully scheduled for Wednesday, 1 pm-4 pm.
Great. Can you give me the rest of the directions?
After 5 kilometers, turn right on Castro St. Can I proceed or do you require more detailed instructions?
Next step is fine.
Drive for 3 blocks and turn left. Can I proceed or do you require more detailed instructions?
No, continue, he's doing good.
Your destination will be on the left. Do you know how to reach your destination or would you require more detailed instructions?
No, I see it and ready to hobble out of this ride. Thanks and good night!
Thank you and goodbye.