There has been suspicious behavior on my account recently, with frequent money transfers of $10 over the past week.
Could I get your full name, please?
Sarah Brown 
Can you tell me your account number, please?
351531510
Right, and your PIN as well please.
i forget my pin
What was your mother's maiden name?
oh i remember it now its 7402 or 9503
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
I can't believe this happen to me. I hope it get right asap
Is there anything else that I can do for you?
Okay, great and thank you for your help today
You're welcome. Goodbye.
Goodbye
Please confirm to complete the task