hello
Hello, how can I help?
I want to make a reservation at Hyatt Hotel.
May I have your name, please?
It's Ben. I'll be staying from May 5th to 19th.
Alright, the Hyatt Hotel ticks all of your boxes, can I book this room for you?
I would to request a balcony.
Alright, the Hyatt Hotel ticks all of your boxes, can I book this room for you?
Yes please
I'm sorry, but your booking request failed.
Okay 
Is there anything else that I can do for you?
Try May 6th to 20th
I'm sorry, but your booking request failed.
That's okay, i'll do it later.
Is there anything else that I can do for you?