Hello
Hello, how can I help?
I need to get to Broadway and Main
May I have your name, please?
Mark
OK, and where are you departing from?
My friend is an idiot. I need to get to 5th and Main NOT Broadway. I am at the Airport right now
I found a Lyft ride for you from 'airport' to '5th and Main' for 27 credits
that could pick you up in 15 minutes. Should I book that for you?
I'd rather ride in a Honda, is it a Honda? 
I have a Honda available, would you like me to book it now?
Actually I want a BMW. Just make sure the driver isn't called Connor. The last time he got me lost.
Ok, the driver is Mark and I have a BMW available, would you like me to book that for you now?
Yes please!
OK, your ride has been booked, is there anything else I can help with?