I need to get a card cancelled!
Could I get your full name, please?
Tyler Jones
Can you tell me your account number, please?
153531981
Right, and your PIN as well please.
I don't remember it. It was probably compromised, anyway. Can't I just answer some questions instead?
And what was the name of the pet you had as a child?
Actually, I'm pretty sure the PIN was 7402 or 0314. Try those.
Could you provide a detailed fraud report now, please?
Yeah, someone withdrew $300 at an ATM that wasn't me. Go figure the only day for the past 2 years I've had that much money in there at once!
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Phew, thanks for your help. I hope I get that money back. 
Is there anything else that I can do for you?
That's it. You've been helpful.
Thank you and goodbye.