hello
Hello, how can I help?
I would like to do a viewing at Shadyside Apartments
Could you give me your name, please?
Alexis
What day would you like to make the booking for?
Monday
What time?
2pm
Have you already paid the application fee for the apartment?
No
I am sorry, but there is no viewing available at your preferred time.
can I do a different time on Monday?
Will 3PM work for you?
yes 
Excellent, the viewing is scheduled now!
awesome thank you
Thank you and goodbye.
goodbye
Thank you and goodbye.