Hallo!
Hello, how can I help?
I need to schedule a viewing of an apartment at Shadyside Apartments.
Could you give me your name, please?
I'm Ben.  I want to view the apartment on Monday at 6 pm.
I am sorry, but there is no viewing available at your preferred time.
I just moved into town and need a place to stay.  Been crashing with a friend.
Would you like to check another time?
Oh wait!  I just remembered that I have a job interview on Monday at 6pm, so that date wouldn't have worked anyway.  Uh, let's try Tuesday at, say, 4 pm?  How about that.
Great, there is still a viewing available at that time. Would you like me to book it for you?
Yes, that would be awesome.
Excellent, the viewing is scheduled now!
I'm really nervous about the interview the day before.  Depending on how it goes might affect my opinion of the apartment.
Is there anything else that I can do for you?
That's it.  Thank you for your help.
Thank you and goodbye.