Hi I need to check my balance
Could I get your full name, please?
Brian White
Can you tell me your account number, please?
I don't remember my account number.
Could you provide your date of birth, please?
31/06/1996
What was your mother's maiden name?
Sanchez
And what was the name of the pet you had as a child?
Molly
Your current balance is 9202 in credit.
okay thank you!
Thank you and goodbye.