I need help, there's been several $10 transfers out of my account for the last week. Can you help me look into this?
Could I get your full name, please?
Sure, I'm Katarina Miller
Can you tell me your account number, please?
153531981
Right, and your PIN as well please.
I can't remember it right now, but I have my mother's maiden name, Wong.
And what was the name of the pet you had as a child?
Wait! I think the PIN is either 9503 or 3941. Try 9503, I'm 85% sure it's that one.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thanks. Sorry for being so scatter-brained but I pulled an all-nighter due to the stress and that was a bad idea.
Thank you and goodbye.
Okay, bye now.
Thank you and goodbye.
We're sure the report has been filed?
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thanks, bye now.
Thank you and goodbye.