Hi, this is Ben
Hello, how can I help?
I need follow up instructions from when I saw Doc Johnson
Your instructions are: Take your medicine before you go to sleep. If you experience nausea, please contact your doctor immediately..
Oh, that sounds scary. I do not want to throw up! Can I skip it?
Your instructions are: You must take your medicine 2 times a day before meals..
Oh wait! I did not see Doc Johnson. He was busy that day. I had to see that new Dr. Morgan was the name. I can't keep up sometimes with all these appointments. 
Your instructions are: Take your medicine before you go to sleep. If you experience nausea, please contact your doctor immediately..
Ok, Thanks!
Is there anything else that I can do for you?