I keep seeing weird transfers from my account, can you help me figure this out?
Sorry to hear that. May I have your name please?
Tyler Jones
Can you tell me your account number, please?
Hm, I can't seem to remember it actually...
Right, and your PIN as well please.
Why do you need my PIN, what the heck were we talking about again?
You are reporting for a fraud and I need your PIN for identifying your account. 
What kind of fraud? What's going on??
You said there are some weird transfers from your account. Is it correct?
Oh, that seems familiar. What should we do about it?
Yes, We are going to check it out. Can you provide me with some details such as your PIN?
My PIN is 1596.
Could you provide your date of birth, please?
I don't remember, I need to ask my son.
What was your mother's maiden name?
I don't remember that either, sorry!
And what was the name of the pet you had as a child?
Nemo
I am sorry, but I cannot authenticate you with the information you have provided.
Ok, I will try again later when my memory works better.
Is there anything else that I can do for you?
No, good bye.
Thank you and goodbye.