I'm worried about some transactions on my account, can you help me?
Could I get your full name, please?
Sarah Brown
Can you tell me your account number, please?
I don't have it with me.  My pin is 1596.  Does that help?
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Do I know you?  What are you talking about?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Fraud!  There's been fraud?  Oh dear.  Did I call you?
Your report for suspected fraud was submitted. We will have to wait for the results of our inquiry.
Thank you for helping me I guess.
You're welcome. Is there anything else I can do for you today?
I wish I could remember my account number
Your name and PIN number should be sufficient. If you remember your account number, you are welcome to inquire again.
When I was a little girl I had the best dog named Molly.  She was wonderful!
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Thanks for helping a little old lady out.  Goodby
Thank you and goodbye.