Hello I need to find out why I keep getting money transfers of $10 over the past week, can you help me look into this?
Could I get your full name, please?
Katarina Miller
Can you tell me your account number, please?
I don't remember it. Can you ask me another question to verify my information
Could you provide your date of birth, please?
I can give you my pin number 9431
I see, but I will also need your date of birth for identity verification
04/16/82
What was your mother's maiden name?
Trackett
And what was the name of the pet you had as a child?
Nemo..like the fish :)
Could you provide a detailed fraud report now, please?
There have been multiple $10 transfers out of my account for the past week. I need to dispute these
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you very much goodbye
Thank you and goodbye.