Hello, I need to report fraud on my bank account since someone took $500 out of it.
Could I get your full name, please?
John Smith
Can you tell me your account number, please?
 I don't remember it, I'm sorry.
Could you provide your date of birth, please?
12/12/2001
What was your mother's maiden name?
Wong
And what was the name of the pet you had as a child?
Poppy the poodle.
Could you provide a detailed fraud report now, please?
Yes. $500 has been transferred out of my account and I did not authorize it.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you.
Thank you and goodbye.