Hello
Hello, how can I help?
I would like to schedule a viewing for the One on Center Apartments.
Could you give me your name, please?
Mark
What day would you like to make the booking for?
Do you know if the apartments have a pool?
I'm sorry I do not. I can only make bookings. 
Okay, let's make the viewing on Saturday.
When would you like the viewing to start?
5 pm
Have you already paid the application fee for the apartment?
I can't remember honestly.
I am sorry, but there is no viewing available at your preferred time.
That's fine because I have a hot date on Saturday at 5 pm anyway. How about 5 pm on Sunday?
I'm sorry that is unavailable. There is an appoitment available after though. 
Let's do the one after then please.
Excellent, the viewing is scheduled now! Please bring passport and bank statement with you.