Hello
Hello, how can I help?
Hi.  I need a hotel reservation.
May I have your name, please?
Alexis
What hotel would you like to stay at?
Hyatt
When are you arriving?
May 3rd and I plan to leave on the 25th
Alright, the Hyatt Hotel ticks all of your boxes, can I book this room for you?
Do you know what floor it's on?
I am sorry, I don't quite understand what you mean. I am only able to help you reserve a hotel room.
I also must have a balcony because I'm claustrophobic.
I'm sorry, but your booking request failed.
Ok,  I'll check with the hotel directly.  Thanks for your help and goodbye.
Thank you and goodbye.