Can you help me or what?
May I have your name, please?
Ben.  Do you need me to spell it for you?
Can I have your flight ID, please?
It's either 758 or 742, that's my problem.  You guys gave me both ID's
Sorry, but both flights 742 and 758 are unavailable.
Typical.  So you can't help me at all.
Thank you and goodbye.
That's it?  You're not even going to ask if you can not help me with something else?
I am sorry, I don't quite understand what you mean. I am only able to help you reserve a flight.
Goodbye
Thank you and goodbye.