I really need some help. I've noticed there are money transfers in my account. They are $10 each and happened many times this week!
May I have your full name, account number and PIN please?
Jane Doe. My account is 85731890. I can't remember my PIN for the life of me!
May I have your date of birth, mother's maiden name and the name of your childhood pet please?
My mother's maiden name was Wong.
Could you provide your date of birth, please?
I don't recall it.
I am sorry, but I cannot authenticate you with the information you have provided.
Oh wait, my PIN is either 5380 or 9503. Try one of them, it should be right.
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Isn't that just my luck, someone ripping me off!
Is there anything else that I can do for you?
How long does it usually take?
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Okay, well thanks. Good bye!
Thank you and goodbye.