hi
Hi. How may I help you?
My name is Mark. I need a reservation reservation at Hilton Hotel from May 15th to 17th. 
Do you have any requests you would like to add?
I would like to request extra towels please.
Alright, the Hilton Hotel ticks all of your boxes, can I book this room for you?
I've changed my mind and want to stay at the Hyatt.
Alright, the Hyatt Hotel ticks all of your boxes, can I book this room for you?
I read this great travel blog that raved about the Hyatt. I can't wait to stay there.
OK, I've successfully completed this Hotel booking for you!
I just got invited to a wedding. I need to change my dates to the 8th thru the 29th of next month.
I'm very sorry, but there is no room available at the Hyatt Hotel for your requested dates.
I don't really want to go to the wedding but it's family so what are you gonna do. Ok, just skip the room I'll deal with it after the wedding.
Thank you and goodbye.
Thanks. Have a good day.
Thank you and goodbye.