hello
Hello, how can I help?
I am interested in viewing an apartment at North Hill 
Could you give me your name, please?
Jim
What day would you like to make the booking for?
How about Friday?
At what time would you like?
I cannot remember if I paid the application fee
At what time would you like to schedule?
5 PM
I am sorry, but there is no viewing available at your preferred time.
I can't do Thursday because I have a hot date.
How about Monday, can I book that day for you?
Monday is good. How about 5 pm?
Excellent, the viewing is scheduled now!
Thanks!
Is there anything else that I can do for you?
Wish me good luck on my date.
Thank you and goodbye.