Somehow I lost my debit card on the train and I just saw somebody got $300 from an ATM before I could cancel it.
Can you tell me your account number, please?
I don't have it memorized, or anywhere I can look it up right now.
Could I get your full name, please?
Yes, it is Brian White.
Right, and your PIN as well please.
What am I talking to you about? My grandbaby just came in here asking me what I am doing on the computer and now I can't remember.
I am sorry, but I cannot authenticate you with the information you have provided.
Are you helping me with something? I told my grandbaby I think I am talking to a robot or an alien.
Is there anything else that I can do for you?
Yes, I just can't remember what I am doing on this computer.
Thank you and goodbye.
Who is this?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Oh, that might be what it was! Did I tell you somebody stole my debit card from the train?
I am sorry, but I cannot authenticate you with the information you have provided.
Ok, I will just get my grandbaby to help me with it when he gets back from the Walmart.
Thank you and goodbye.