Hi I would like to check my balance.
Could I get your full name, please?
Katarina Miller
Can you tell me your account number, please?
I can't remember it right now.
Could you provide your date of birth, please?
06/08/1985
What was your mother's maiden name?
Sanders
And what was the name of the pet you had as a child?
Nemo
Your current balance is 7121 in credit.
okay thanks!
Thank you and goodbye.