I lost my card, someone withdrew $300!
Could I get your full name, please?
Tyler Jones, my account number is 9931939443153
Right, and your PIN as well please.
I forgot it, my mother's maiden is Sanchez
And what was the name of the pet you had as a child?
I don't know
Could you provide your date of birth, please?
I just remembered! my PIN is 3941 or 9503
Could you provide your date of birth, please?
I don't know it, I hate banks.
Do you know which of those two numbers is your actual PIN number?
Either one, I don't know!
I am sorry, but I cannot authenticate you with the information you have provided.
Great.
Is there anything else that I can do for you?