My name is Sarah Brown and I would like to report fraud on my bank account. I lost my debit card, and before I could cancel it, someone withdrew $300 at an ATM.
Can you tell me your account number, please?
I don't remember my account number or my PIN.
Could you provide your date of birth, please?
31/06/1996
And what was the name of the pet you had as a child?
Poppy
What was your mother's maiden name?
Miller
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
Thank you
Is there anything else that I can do for you?