Hello, I need your help1
Hello, how can I help?
My account has been hacked. I am seeing money transfer of $10 frequently in the past week
Can I get your full name, account number and PIN please?
Tyler Jones, PIN is 3100. Sorry, I don't know my account number
No problem.   Can you provide your date of birth and mother's maiden name please?
I'm confused, why did you call me?
This is the bank Mr. Jones.   You contacted us
Really. What happened?
You said your account was hacked.  Are you confused?
I am really old, 93 years old. I forget things. Sorry
I am sorry, but I cannot authenticate you with the information you have provided.
I will contact you later as I get the information about what I am doing? Sorry to bother you
Is there anything else that I can do for you?
Where is your bank located? Maybe I can come in.
We have many conveniently located branches.   Where are you located?
I will find it out. Thank you for your time.
Thank you and goodbye.