I need help.   The AC isn't working in my room.  I need it fixed immediately!
Hello. Can I have your name , hotel name and room number lease?
This is urgent.  My name is John.  I'm at the Shadyside Inn in room 483
I can book you a repair appointment for 11am.
Can you make it 10PM?
Yes, 10pm is available. Should I book that for you?
Yes.  Please book it
Ok, booking confirmed. Can I help you with anything else?