Hello
Hello, how can I help?
Bank
Could I get your full name, please?
Jane Doe
Account number and pin
95381901
Right, and your PIN as well please.
9431
Could you provide a detailed fraud report now, please?
Money is missing
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
thank you
Thank you and goodbye.
Thanks again
Thank you and goodbye.