Can you help me I need to check the status of my ride.
Could you provide your booking ID, please?
Yes it is 157.
May I have your name, please?
Yes I am Mark.
Your driver is 8 minutes away.
Ok that gives me some more time to bother you.  Can you give me directions?
Where do you need to go?
Well my driver gets lost easily.  So from 5th and Main to Broadway and Main.
Do you want to drive, walk, or use public transit?
We will be driving.
When are you going to start your trip?
in about 5 minutes now.  
When are you going to start your trip?
Right now.
I don't know what time it is. Please provide the actual time.
I don't know what time it is either.  Let me check my cell phone.  It's almost 6 pm here so let's go with that.
Turn right on El Camino Real. Can I proceed or do you require more detailed instructions?
You may proceed.
After 5 kilometers, turn right on Castro St. Can I proceed or do you require more detailed instructions?
Nah the driver just got here he said he knows the way anyway so we don't need the help now.
Is there anything else that I can do for you?
That's it!  Thanks for all the help!
Thank you and goodbye.