Oh, no! Some stranger has stolen 500 from my account! It's my rent money.
Can you tell me your account number, please?
I don't have it. 
Could I get your full name, please?
Katarina Miller.
Right, and your PIN as well please.
Well, why in the world would you want that? I was trying to order a sandwich.
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Fraud? Oh my, I don't understand. Why did you call me?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Who are you?
I am your bank assistant
You aren't bringing my lunch?
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
I'm so confused.
Can you tell me your account number, please?
No, I can't give you such private information. Goodbye scammer.
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.