Hi my name is Katarina Miller, I'd like to check my balance but I don't remember my account number
Could you provide your date of birth, please?
04/04/1990
What was your mother's maiden name?
Wong
And what was the name of the pet you had as a child?
Nemo
Your current balance is 3237 in credit.
Thank you
Is there anything else that I can do for you?