HI, I'm Ben. I need to make a reservation at Old Town Inn.
When are you arriving?
I'll be there from MAy 11-24. You know I just remember that my friend recommendded the Hyatt Hotel. Let's switch to that.
Do you have any special room requests?
Well, I need two beds. I'm going with my husband and he snores!
I'm very sorry, but there is no room available at the Hyatt Hotel for your requested dates.
Actually, I need to change the hotel anyways. I remember that a blog said Shadyside Inn is the most authentic. Can you check on that?
Alright, the Shadyside Inn ticks all of your boxes, can I book this room for you?
That would be geat. This blog is never wrong. They even sent me to the best resort in the Bahamas. 
I'm sorry, but your booking request failed.
Oh no. I just got a text from my partner saying that we were invited to his brother's wedding in London. It is on the 24th and he already booked us a flight/ So basically I need to change the reservation for the 10-23 the following month.
I'm very sorry, but there is no room available at the Shadyside Inn for your requested dates.
Oh that's too bad. I don't really want to go to the wedding because my partner's brother is a show-off, but I have no choice. It's a wedding. Anyways that's for trying. Bye!
Thank you and goodbye.