hello
Hello, how can I help?
Hi I need to make a reservation at Old Town Inn from May 11th to the 21st.
I can help you with that. May I get your name please?
Sure my name is Alexis. Oh I need extra Towels for this room too if it's available. 
If it's extra towels you want, it's extra towels you'll get! Just a moment while I check availability.
thank you
Alright, the Old Town Inn ticks all of your boxes, can I book this room for you?
yes please, thank you so much!
OK, I've successfully completed this Hotel booking for you!
thank you!
Thank you and goodbye.