Someone just transferred $500 from my account, can you help me out?
Can you tell me your account number, please?
I'm not sure what it is, I forgot it honestly.
Could I get your full name, please?
Sarah Brown
Right, and your PIN as well please.
What were we talking about again? Sorry, I'm old and I get confused easily.
Right, and your PIN as well please.
Oh jeez, I might have to ask my son about that, I just forget everything these days.
And what was the name of the pet you had as a child?
Oh I think it was Charlie!
What was your mother's maiden name?
I don't know, sorry my dear friend.
Could you provide your date of birth, please?
I don't have the faintest idea what it is!
I am sorry, but I cannot authenticate you with the information you have provided.
Oh darn, I'll have to get my son to help me out next time. Thanks anyway.
Thank you and goodbye.