Hello, I need to make a reservation at Hilton Hotel. 
May I have your name please? What dates do you want? Have you any special requests?
My name is Angela. I'd like to stay from May 8-27. and I'd like a room with a balcony. 
I'm very sorry, but there is no room available at the Hilton Hotel for your requested dates.
That's unfortunate. Oh well, thanks for your help anyways. 
Thank you and goodbye.