Hi I need to file a fraud report as there is missing money from my account last week
Could I get your full name, please?
Katarina Miller
Can you tell me your account number, please?
I can't remember it..I am not home
Right, and your PIN as well please.
9503
Could you provide your date of birth, please?
I can't remember..if it was Feb or March 16th 1929.I am so old!!!
What was your mother's maiden name?
Toleman
And what was the name of the pet you had as a child?
Charlie
Your report has been successfully submitted.
We will have a look at the matter ASAP and will contact you with details in due course.
great thanks for all your help
Is there anything else that I can do for you?
no thanks bye
Thank you and goodbye.