Hey, I need to change a ride I have already booked!
Could you give me your name, please?
Ben
Can I get your booking ID, please?
It is ride id 551.
Sure, what can I change for you?
I need to change the arrival time if possible. I won't be ready for at least 20 more minutes.
Unfortunately I wasn't able to update your booking, sorry.
Oh no! Well they might have to wait. Can you give me the status of the ride now please?
Your ride is 3 minutes away
Yikes! I am sick on my stomach and I think it is because of these meds Dr. Morgan gave me. Can you check if I was supposed to take this with food, or only water, or what?
Your instructions are: You must take your medicine 2 times a day before meals..
Oh, I didn't eat with it. I bet that is why I am sick now.
Is there anything else that I can do for you?
I will need to find a restaurant to go to dinner, so I will have something to eat before my next scheduled dose.
What restaurant would you like to go to?
I don't have a real preference. I would like something in the North or South of town though.
What cuisine are you looking for?
I would like pizza or Italian. But I am open. Just anything but Chinese.
Any minimum rating that the restaurant should have?
No, sometimes ratings are set up. You know people get their friends to do their Yelp and Google reviews.
I found Legume restaurant in the North side. There is an average wait time of 50 minutes and it is moderately priced.
That is a wait. My aunt is diabetic. Can you search for something else with less of a wait time?
The Porch Italian restaurant is in the North side. There is an average wait of 27 minutes and it is moderately priced.
Ok, I will tell her to bring her sugar tablets just in case. But that should be acceptable.
Is there anything else that I can do for you?
You know what? I forgot that I saw Dr. Alexis last week too and have pills from her. Can you check those instructions for me? One might be with food and the other not. Who knows?
Your instructions are: You must take your medicine 2 times a day before meals..
Ok, they have the same instructions, that's a relief. I have enough to think about.
Is there anything else that I can do for you?
Is my ride still 3 minutes away? He hasn't arrived here yet?
Your driver is dropping off another passenger and is 9 minutes away.
Oh, ok. That actually works out. I am still on the toilet. Smh. I will definitely eat after I take it next time. 
Is there anything else that I can do for you?
I just want to tell you that you have been most helpful to me today.
Thank you and goodbye.
Thank you so much!
Goodbye. Enjoy your ride!