Hi my account was debited $10 illegally 
Could I get your full name, please?
Tyler Jones pin is 7402 I can't remember my account number my childhood pet is buddy
What was your mother's maiden name?
I can't remember
I am sorry, but I cannot authenticate you with the information you have provided.
I'm 93 years old forgive my memory 
I am sorry, but I cannot authenticate you with the information you have provided.
Why?
Is there anything else that I can do for you?
No thanks 
Thank you and goodbye.
Access code
I am sorry, I don't quite understand what you mean. I am only able to help you issue fraud reports.
Thanks goodbye
Thank you and goodbye.
Thanks 
Thank you and goodbye.