Permalink
Branch: master
Find file Copy path
Fetching contributors…
Cannot retrieve contributors at this time
93 lines (62 sloc) 2.66 KB

Support and Guidance

Frequently asked questions

Answers to most frequent queries by the MSS users, collated from various perspectives, can be found herein -

http://myscoolserver.com/faqs

How-to Videos and Guides

The YouTube channel is regurlarly updated with basic usage training and new feature walk-through tutorials. Checkout the playlists section for your area of interest -

https://www.youtube.com/myscoolserver

Warranty support channels

Every My sCool Server has a sticker bearing a unique MSS ID or S/N (Serial Number). This ID is important for all communications with Recherche Tech in regards to your MSS hardware. If you ever have an issue with your MSS hardware and it is under warranty, simply open a ticket through any of the support channels and quote this MSS ID and the nature of your problem.

Support portal: https://helpdesk.myscoolserver.com

Email-id: helpdesk@myscoolserver.com

WhatsApp number: +91-79-40080440

Important Links

Terms of service and support

Limited Warranty Terms


Community Support

Learning resources

The My sCool Server comes preloaded with Hackett and Bankwell comic books [1] and content from Spoken Tutorial [2] that walks you through everything you need to know about using Ubuntu linux, almost every GUI application comes with F1 help, and respective documentation in /usr/share/doc folder.

Community created documentation available at:

Ubuntu community help

MSS community help

https://github.com/RechercheTech/mss/issues

Typing in your language

https://help.ubuntu.com/community/ibus

Li-f-e - Linux for Education help

https://sourceforge.net/projects/cyberorg-home/support

Must read before seeking community help

http://www.catb.org/esr/faqs/smart-questions.html

[1]http://hackettandbankwell.com
[2]http://spoken-tutorial.org/about-us