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NetSuite SuiteTalk API Wrapper

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  • This gem will act as a wrapper around the NetSuite SuiteTalk WebServices API. Wow, that is a mouthful.
  • The gem does not cover the entire API, only the subset that we have found useful to cover so far.
  • Extending the wrapper is pretty simple. See below for an example.


Add this line to your application's Gemfile:

gem 'netsuite'

And then execute:

$ bundle

Or install it yourself as:

$ gem install netsuite



  • Initializing a customer can be done using a hash of attributes.


  • Retrieves the customer by internalId.

    customer = NetSuite::Records::Customer.get(:internal_id => 4) # => #<NetSuite::Records::Customer:0x1042f59b8>
    customer.is_person                            # => true


  • Please submit a pull request for any models or actions that you would like to be included. The API is quite large and so we will necessarily not cover all of it.
  • Records should go into the lib/netsuite/records/ directory.
  • Actions should be placed in their respective subdirectory under lib/netsuite/actions.
  • Example:

    # lib/netsuite/actions/customer/add.rb
    module NetSuite
      module Actions
        module Customer
          class Add
            def initialize(attributes = {})
              @attributes = attributes
            def call
              response = NetSuite::Configuration.connection.request :add do
                soap.header =  NetSuite::Configuration.auth_header
                soap.body = {
                  :entityId    => @attributes[:entity_id],
                  :companyName => @attributes[:company_name],
                  :unsubscribe => @attributes[:unsubscribe]
              success = response.to_hash[:add_response][:write_response][:status][:@is_success] == 'true'
              body    = response.to_hash[:add_response][:write_response][:base_ref]
     => success, :body => body)
    response =
      :entity_id    => 'Shutter Fly',
      :company_name => 'Shutter Fly, Inc.',
      :unsubscribe  => false
    )                 # => #<NetSuite::Response:0x1041f64b5>
    response.success? # => true
    response.body     # => { :internal_id => '979', :type => 'customer' }


  • The Initialize Action duck-punches the .initialize method on any class that includes it. This has not proven to be a issue yet, but should be taken into account when analyzing any strange issues with the gem.
  • Some records define a 'class' field. Defining a 'class' field on a record overrides the #class and #class= methods for this class. This is very obviously a problem. You can, instead, define a 'klass' field that will be turned into 'class' before being submitted to the API. The Invoice record has an example of this.


  1. Fork it
  2. Create your feature branch (git checkout -b my-new-feature)
  3. Commit your changes (git commit -am 'Added some feature')
  4. Push to the branch (git push origin my-new-feature)
  5. Create new Pull Request

Fields and RecordRefs

Note that some record attributes are specified as Fields while others are specified as RecordRefs. In some cases attributes are actually RecordRefs in the schema, but we indicate them as Fields. Our experience has shown this works as long as the attribute is only read from and is not written to. Writing a value for an attribute that has been wrongly specified will result in an error. Be careful when initializing objects from other objects -- they may carry attributes that write to the new object.

As we build up this gem we will replace these inconsistent Fields with RecordRefs. Feel free to contribute new Record definitions to help us along.

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