diff --git a/packages/rocketchat-i18n/i18n/de.i18n.json b/packages/rocketchat-i18n/i18n/de.i18n.json
index 1d5195f8380d..3c33450cfca8 100644
--- a/packages/rocketchat-i18n/i18n/de.i18n.json
+++ b/packages/rocketchat-i18n/i18n/de.i18n.json
@@ -29,6 +29,7 @@
   "Accounts_AllowEmailChange": "Ändern der E-Mail-Adresse erlauben",
   "Accounts_AllowPasswordChange": "Ändern des Passworts erlauben",
   "Accounts_AllowUserAvatarChange": "Benutzern das Ändern des Profilbilds erlauben",
+  "Accounts_AllowRealNameChange": "Ändern des Namens erlauben",
   "Accounts_AllowUsernameChange": "Ändern des Benutzernamens erlauben",
   "Accounts_AllowUserProfileChange": "Benutzern das Ändern des Profils erlauben",
   "Accounts_AvatarResize": "Größe des Profilbilds anpassen",
@@ -1424,6 +1425,7 @@
   "Read_only_changed_successfully": "Erfolgreich schreibgeschützt",
   "Read_only_channel": "Kanal schreibgeschützt",
   "Read_only_group": "Schreibgeschützte Gruppe",
+  "RealName_Change_Disabled": "Der Administrator hat das Ändern von Namen deaktiviert",
   "Record": "Aufnehmen",
   "Redirect_URI": "Weiterleitungs-URL",
   "Refresh_keys": "Schlüssel aktualisieren",
diff --git a/packages/rocketchat-i18n/i18n/en.i18n.json b/packages/rocketchat-i18n/i18n/en.i18n.json
index 9613ce95afcc..cb3df18b57e4 100644
--- a/packages/rocketchat-i18n/i18n/en.i18n.json
+++ b/packages/rocketchat-i18n/i18n/en.i18n.json
@@ -29,6 +29,7 @@
   "Accounts_AllowEmailChange": "Allow Email Change",
   "Accounts_AllowPasswordChange": "Allow Password Change",
   "Accounts_AllowUserAvatarChange": "Allow User Avatar Change",
+  "Accounts_AllowRealNameChange": "Allow Name Change",
   "Accounts_AllowUsernameChange": "Allow Username Change",
   "Accounts_AllowUserProfileChange": "Allow User Profile Change",
   "Accounts_AvatarResize": "Resize Avatars",
@@ -1456,6 +1457,7 @@
   "Read_only_changed_successfully": "Read only changed successfully",
   "Read_only_channel": "Read Only Channel",
   "Read_only_group": "Read Only Group",
+  "RealName_Change_Disabled": "Your Rocket.Chat administrator has disabled the changing of names",
   "Record": "Record",
   "Redirect_URI": "Redirect URI",
   "Refresh_keys": "Refresh keys",
diff --git a/packages/rocketchat-lib/server/methods/setRealName.js b/packages/rocketchat-lib/server/methods/setRealName.js
index ee0ba56bf635..4bfd7e9d6e86 100644
--- a/packages/rocketchat-lib/server/methods/setRealName.js
+++ b/packages/rocketchat-lib/server/methods/setRealName.js
@@ -7,6 +7,10 @@ Meteor.methods({
 			throw new Meteor.Error('error-invalid-user', 'Invalid user', { method: 'setRealName' });
 		}
 
+		if (!RocketChat.settings.get('Accounts_AllowRealNameChange')) {
+			throw new Meteor.Error('error-not-allowed', 'Not allowed', { method: 'setRealName' });
+		}
+
 		if (!RocketChat.setRealName(Meteor.userId(), name)) {
 			throw new Meteor.Error('error-could-not-change-name', 'Could not change name', { method: 'setRealName' });
 		}
diff --git a/packages/rocketchat-lib/server/startup/settings.js b/packages/rocketchat-lib/server/startup/settings.js
index 77d94e4a5b1f..31188a8c9760 100644
--- a/packages/rocketchat-lib/server/startup/settings.js
+++ b/packages/rocketchat-lib/server/startup/settings.js
@@ -36,6 +36,10 @@ RocketChat.settings.addGroup('Accounts', function() {
 		type: 'boolean',
 		'public': true
 	});
+	this.add('Accounts_AllowRealNameChange', true, {
+		type: 'boolean',
+		'public': true
+	});
 	this.add('Accounts_AllowUsernameChange', true, {
 		type: 'boolean',
 		'public': true
diff --git a/packages/rocketchat-ui-account/client/accountProfile.html b/packages/rocketchat-ui-account/client/accountProfile.html
index 798f88857377..83854cec4fd6 100644
--- a/packages/rocketchat-ui-account/client/accountProfile.html
+++ b/packages/rocketchat-ui-account/client/accountProfile.html
@@ -60,14 +60,19 @@ <h2 style="flex: 1 1; white-space: nowrap;">{{_ "Profile"}}</h2>
 							</div>
 						</div>
 						<div class="rc-form-group rc-grid">
+							{{# with canChange=allowRealNameChange}}
 							<div class="rc-input rc-w50 padded {{#if nameInvalid}}rc-input--error{{/if}}">
 								<label class="rc-input__label">
 									<div class="rc-input__title">{{_ "Name"}}</div>
 									<div class="rc-input__wrapper">
-										<input type="text" class="rc-input__element" name="realname" id="realname" placeholder="{{_ "Name_Placeholder" }}" value="{{realname}}" >
+										<input type="text" class="rc-input__element" name="realname" id="realname" placeholder="{{_ "Name_Placeholder" }}" value="{{realname}}" {{ifThenElse canChange '' 'disabled'}}>
 									</div>
 								</label>
+								{{# unless canChange}}
+									<div class="rc-input__description">{{_ 'RealName_Change_Disabled'}}</div>
+								{{/unless}}
 							</div>
+							{{/with}}
 							{{# with canChange=allowUsernameChange}}
 							<div class="rc-input rc-w50 padded {{#if usernameInvalid}}rc-input--error{{/if}} {{#unless usernameAvaliable}}rc-input--error{{/unless}}">
 								<label class="rc-input__label">
diff --git a/packages/rocketchat-ui-account/client/accountProfile.js b/packages/rocketchat-ui-account/client/accountProfile.js
index f06444d5e52b..938e7e6e664e 100644
--- a/packages/rocketchat-ui-account/client/accountProfile.js
+++ b/packages/rocketchat-ui-account/client/accountProfile.js
@@ -123,6 +123,9 @@ Template.accountProfile.helpers({
 		const user = Meteor.user();
 		return user.emails && user.emails[0] && user.emails[0].verified;
 	},
+	allowRealNameChange() {
+		return RocketChat.settings.get('Accounts_AllowRealNameChange');
+	},
 	allowUsernameChange() {
 		return RocketChat.settings.get('Accounts_AllowUsernameChange') && RocketChat.settings.get('LDAP_Enable') !== true;
 	},
@@ -203,7 +206,14 @@ Template.accountProfile.onCreated(function() {
 			data.newPassword = self.password.get();
 		}
 		if (s.trim(self.realname.get()) !== user.name) {
-			data.realname = s.trim(self.realname.get());
+			if (!RocketChat.settings.get('Accounts_AllowRealNameChange')) {
+				toastr.remove();
+				toastr.error(t('RealName_Change_Disabled'));
+				instance.clearForm();
+				return cb && cb();
+			} else {
+				data.realname = s.trim(self.realname.get());
+			}
 		}
 		if (s.trim(self.username.get()) !== user.username) {
 			if (!RocketChat.settings.get('Accounts_AllowUsernameChange')) {
diff --git a/tests/end-to-end/ui/10-user-preferences.js b/tests/end-to-end/ui/10-user-preferences.js
index d5ff0f20dda0..d6696a3c790e 100644
--- a/tests/end-to-end/ui/10-user-preferences.js
+++ b/tests/end-to-end/ui/10-user-preferences.js
@@ -5,118 +5,171 @@ import flexTab from '../../pageobjects/flex-tab.page';
 import mainContent from '../../pageobjects/main-content.page';
 import sideNav from '../../pageobjects/side-nav.page';
 import preferencesMainContent from '../../pageobjects/preferences-main-content.page';
+import admin from '../../pageobjects/administration.page';
 
-import {username, password, email} from '../../data/user.js';
+import {username, password, email, adminUsername, adminEmail, adminPassword} from '../../data/user.js';
 // import {imgURL} from '../../data/interactions.js';
 
-import {checkIfUserIsValid} from '../../data/checks';
+import {checkIfUserIsValid, checkIfUserIsAdmin} from '../../data/checks';
 
 
 describe('[User Preferences]', ()=> {
-	before(() => {
-		checkIfUserIsValid(username, email, password);
-		sideNav.spotlightSearch.waitForVisible(10000);
-		sideNav.searchChannel('general');
-
-		sideNav.accountMenu.waitForVisible();
-		sideNav.accountMenu.click();
-		sideNav.account.waitForVisible();
-		sideNav.account.click();
-	});
+	describe('default', () => {
+		before(() => {
+			checkIfUserIsValid(username, email, password);
+			sideNav.spotlightSearch.waitForVisible(10000);
+			sideNav.searchChannel('general');
 
-	describe('render:', ()=> {
-		it('it should show the preferences link', ()=> {
-			sideNav.preferences.isVisible().should.be.true;
+			sideNav.accountMenu.waitForVisible();
+			sideNav.accountMenu.click();
+			sideNav.account.waitForVisible();
+			sideNav.account.click();
 		});
 
-		it('it should show the profile link', ()=> {
-			sideNav.profile.isVisible().should.be.true;
-		});
+		describe('render:', () => {
+			it('it should show the preferences link', () => {
+				sideNav.preferences.isVisible().should.be.true;
+			});
 
-		it('it should click on the profile link', ()=> {
-			sideNav.profile.click();
-		});
+			it('it should show the profile link', () => {
+				sideNav.profile.isVisible().should.be.true;
+			});
 
-		it('it should show the username input', ()=> {
-			preferencesMainContent.userNameTextInput.isVisible().should.be.true;
-		});
+			it('it should click on the profile link', () => {
+				sideNav.profile.click();
+			});
 
-		it('it should show the real name input', ()=> {
-			preferencesMainContent.realNameTextInput.isVisible().should.be.true;
-		});
+			it('it should show the username input', () => {
+				preferencesMainContent.userNameTextInput.isVisible().should.be.true;
+			});
 
-		it('it should show the email input', ()=> {
-			preferencesMainContent.emailTextInput.isVisible().should.be.true;
-		});
+			it('it should show the real name input', () => {
+				preferencesMainContent.realNameTextInput.isVisible().should.be.true;
+			});
 
-		it('it should show the password input', ()=> {
-			preferencesMainContent.passwordTextInput.isVisible().should.be.true;
-		});
+			it('it should show the email input', () => {
+				preferencesMainContent.emailTextInput.isVisible().should.be.true;
+			});
 
-		it('it should show the submit button', ()=> {
-			preferencesMainContent.submitBtn.isVisible().should.be.true;
-		});
+			it('it should show the password input', () => {
+				preferencesMainContent.passwordTextInput.isVisible().should.be.true;
+			});
 
-	});
+			it('it should show the submit button', () => {
+				preferencesMainContent.submitBtn.isVisible().should.be.true;
+			});
 
-	describe('user info change:', ()=> {
-		it('it should click on the profile link', ()=> {
-			sideNav.profile.click();
 		});
 
-		it('it should change the name field', ()=> {
-			preferencesMainContent.changeRealName(`EditedRealName${ username }`);
-		});
+		describe('user info change:', () => {
+			it('it should click on the profile link', () => {
+				sideNav.profile.click();
+			});
 
-		it('it should change the Username field', ()=> {
-			preferencesMainContent.changeUsername(`EditedUserName${ username }`);
-		});
+			it('it should change the name field', () => {
+				preferencesMainContent.changeRealName(`EditedRealName${ username }`);
+			});
 
-		it.skip('it should change the email field', ()=> {
-			preferencesMainContent.changeEmail(`EditedUserEmail${ username }@gmail.com`);
-		});
+			it('it should change the Username field', () => {
+				preferencesMainContent.changeUsername(`EditedUserName${ username }`);
+			});
 
-		it('it should save the settings', ()=> {
-			preferencesMainContent.saveChanges();
-		});
+			it.skip('it should change the email field', () => {
+				preferencesMainContent.changeEmail(`EditedUserEmail${ username }@gmail.com`);
+			});
 
-		it.skip('it should put the password in the sweet alert input', ()=> {
-			preferencesMainContent.acceptPasswordOverlay(password);
-		});
+			it('it should save the settings', () => {
+				preferencesMainContent.saveChanges();
+			});
 
-		it('it should close the preferences menu', () => {
-			sideNav.preferencesClose.waitForVisible(5000);
-			sideNav.preferencesClose.click();
-			sideNav.getChannelFromList('general').waitForVisible(5000);
-		});
+			it.skip('it should put the password in the sweet alert input', () => {
+				preferencesMainContent.acceptPasswordOverlay(password);
+			});
 
-		it('it should open GENERAL', () => {
-			sideNav.searchChannel('general');
-		});
+			it('it should close the preferences menu', () => {
+				sideNav.preferencesClose.waitForVisible(5000);
+				sideNav.preferencesClose.click();
+				sideNav.getChannelFromList('general').waitForVisible(5000);
+			});
 
-		it('it should send a message to be tested', () => {
-			mainContent.sendMessage('HI');
-			mainContent.waitForLastMessageEqualsText('HI');
-		});
+			it('it should open GENERAL', () => {
+				sideNav.searchChannel('general');
+			});
 
-		it.skip('it should be that the name on the last message is the edited one', () => {
-			mainContent.waitForLastMessageUserEqualsText(`EditedUserName${ username }`);
-			mainContent.lastMessageUser.getText().should.equal(`EditedUserName${ username }`);
-		});
+			it('it should send a message to be tested', () => {
+				mainContent.sendMessage('HI');
+				mainContent.waitForLastMessageEqualsText('HI');
+			});
 
-		it('it should be that the name on the nav bar is the edited one', () => {
-			sideNav.accountBoxUserName.getText().should.equal(`@EditeduserName${ username }`.toLowerCase());
-		});
+			it.skip('it should be that the name on the last message is the edited one', () => {
+				mainContent.waitForLastMessageUserEqualsText(`EditedUserName${ username }`);
+				mainContent.lastMessageUser.getText().should.equal(`EditedUserName${ username }`);
+			});
 
-		it.skip('it should be that the user name on the members flex tab is the edited one', () => {
-			mainContent.lastMessageUser.click();
-			flexTab.memberUserName.waitForVisible(5000);
-			flexTab.memberUserName.getText().should.equal(`EditedUserName${ username }`);
+			it('it should be that the name on the nav bar is the edited one', () => {
+				sideNav.accountBoxUserName.getText().should.equal(`@EditeduserName${ username }`.toLowerCase());
+			});
+
+			it.skip('it should be that the user name on the members flex tab is the edited one', () => {
+				mainContent.lastMessageUser.click();
+				flexTab.memberUserName.waitForVisible(5000);
+				flexTab.memberUserName.getText().should.equal(`EditedUserName${ username }`);
+			});
+
+			it.skip('it should that the real name on the members flex tab is the edited one', () => {
+				flexTab.memberRealName.waitForVisible(5000);
+				flexTab.memberRealName.getText().should.equal(`EditedRealName${ username }`);
+			});
 		});
+	});
 
-		it.skip('it should that the real name on the members flex tab is the edited one', () => {
-			flexTab.memberRealName.waitForVisible(5000);
-			flexTab.memberRealName.getText().should.equal(`EditedRealName${ username }`);
+	describe('admin', () => {
+		describe('user info change forbidden:', () => {
+			before(() => {
+				checkIfUserIsAdmin(adminUsername, adminEmail, adminPassword);
+				admin.open('admin/Accounts');
+				admin.accountsRealNameChangeFalse.waitForVisible(5000);
+				admin.accountsRealNameChangeFalse.click();
+				admin.adminSaveChanges();
+				admin.accountsUsernameChangeFalse.waitForVisible(5000);
+				admin.accountsUsernameChangeFalse.click();
+				admin.adminSaveChanges();
+				admin.settingsSearch.setValue('');
+				sideNav.preferencesClose.click();
+				sideNav.spotlightSearch.waitForVisible(10000);
+				sideNav.searchChannel('general');
+			});
+
+			after(() => {
+				admin.open('admin/Accounts');
+				admin.accountsRealNameChangeTrue.waitForVisible(5000);
+				admin.accountsRealNameChangeTrue.click();
+				admin.adminSaveChanges();
+				admin.accountsUsernameChangeTrue.waitForVisible(5000);
+				admin.accountsUsernameChangeTrue.click();
+				admin.adminSaveChanges();
+				admin.settingsSearch.setValue('');
+				sideNav.preferencesClose.waitForVisible(5000);
+				sideNav.preferencesClose.click();
+			});
+
+			it('it should open profile', () => {
+				sideNav.accountMenu.click();
+				sideNav.account.click();
+				sideNav.profile.click();
+			});
+
+			it('it should be that the name field is disabled', ()=> {
+				preferencesMainContent.realNameTextInputEnabled().should.be.false;
+			});
+
+			it('it should be that the Username field is disabled', ()=> {
+				preferencesMainContent.userNameTextInputEnabled().should.be.false;
+			});
+
+			it('it should close profile', ()=> {
+				sideNav.preferencesClose.click();
+			});
 		});
 	});
 });
diff --git a/tests/pageobjects/administration.page.js b/tests/pageobjects/administration.page.js
index 518ad11bdbdb..5cd27383d533 100644
--- a/tests/pageobjects/administration.page.js
+++ b/tests/pageobjects/administration.page.js
@@ -8,6 +8,7 @@ class Administration extends Page {
 	get infoLink() { return browser.element('.flex-nav [href="/admin/info"]'); }
 	get roomsLink() { return browser.element('.flex-nav [href="/admin/rooms"]'); }
 	get usersLink() { return browser.element('.flex-nav [href="/admin/users"]'); }
+	get accountsLink() { return browser.element('.flex-nav [href="/admin/Accounts"]'); }
 	get generalLink() { return browser.element('.flex-nav [href="/admin/General"]'); }
 	get permissionsLink() { return browser.element('.flex-nav [href="/admin/permissions"]'); }
 	get customScriptBtn() { return browser.element('.section:nth-of-type(6) .collapse'); }
@@ -62,6 +63,8 @@ class Administration extends Page {
 	get emojiFilter() { return browser.element('#emoji-filter'); }
 
 	//settings
+	get buttonSave() { return browser.element('button.save'); }
+
 	get generalButtonExpandIframe() { return browser.element('.section:nth-of-type(2) .button.expand'); }
 	get generalButtonExpandNotifications() { return browser.element('.section:nth-of-type(3) .button.expand'); }
 	get generalButtonExpandRest() { return browser.element('.section:nth-of-type(4) .button.expand'); }
@@ -119,6 +122,11 @@ class Administration extends Page {
 	get generalUTF8NamesSlugFalse() { return browser.element('label:nth-of-type(2) [name="UTF8_Names_Slugify"]'); }
 	get generalUTF8NamesSlugReset() { return browser.element('.reset-setting[data-setting="UTF8_Names_Slugify"]'); }
 
+	get accountsRealNameChangeTrue() { return browser.element('label:nth-of-type(1) [name="Accounts_AllowRealNameChange"]'); }
+	get accountsRealNameChangeFalse() { return browser.element('label:nth-of-type(2) [name="Accounts_AllowRealNameChange"]'); }
+	get accountsUsernameChangeTrue() { return browser.element('label:nth-of-type(1) [name="Accounts_AllowUsernameChange"]'); }
+	get accountsUsernameChangeFalse() { return browser.element('label:nth-of-type(2) [name="Accounts_AllowUsernameChange"]'); }
+
 	checkUserList(user) {
 		const element = browser.element(`td=adminCreated${ user }`);
 		element.waitForVisible(5000);
@@ -136,6 +144,14 @@ class Administration extends Page {
 		element.waitForVisible(5000);
 		return element;
 	}
+
+	adminSaveChanges() {
+		this.buttonSave.waitForVisible(5000);
+		browser.waitUntil(function() {
+			return browser.isEnabled('button.save');
+		}, 5000);
+		this.buttonSave.click();
+	}
 }
 
 module.exports = new Administration();
diff --git a/tests/pageobjects/preferences-main-content.page.js b/tests/pageobjects/preferences-main-content.page.js
index 5c71f2d7783b..f9a0b0399d4b 100644
--- a/tests/pageobjects/preferences-main-content.page.js
+++ b/tests/pageobjects/preferences-main-content.page.js
@@ -11,6 +11,9 @@ class PreferencesMainContent extends Page {
 	get useUploadedAvatar() { return browser.element('.avatar-suggestion-item:nth-of-type(2) .select-service'); }
 	get submitBtn() { return browser.element('.rc-button[type="submit"]'); }
 
+	realNameTextInputEnabled() { return browser.isEnabled('input[name="realname"]'); }
+	userNameTextInputEnabled() { return browser.isEnabled('input[name="username"]'); }
+
 	changeUsername(userName) {
 		this.userNameTextInput.waitForVisible(5000);
 		this.userNameTextInput.setValue(userName);