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Arctis 7+ device not found #523

@Hexa3333

Description

@Hexa3333

Description

I'm trying to turn the sidetone off on my Arctis 7+ device. $ headsetcontrol returns with "No supported device found".
The craziest part, it is found when I list devices:
(Only the relevant bits)
$ headsetcontrol --dev -- --list
Device Found
VendorID: 0x1038
ProductID: 0x220c
Path: /dev/hidraw6
Serial:
Manufacturer: SteelSeries
Product: Arctis 7+
Interface: 0
Usage-Page: 0xffc0 Usage-ID: 0x0001

Device Found
VendorID: 0x1038
ProductID: 0x220c
Path: /dev/hidraw7
Serial:
Manufacturer: SteelSeries
Product: Arctis 7+
Interface: 1
Usage-Page: 0x000c Usage-ID: 0x0001

I have also tried $ headsetcontrol -d 0x1038:0x220c, which still complained "No supported device found".

Please help me out.

Headset Name

Arctis 7+

On which OS does the problem happen?

Linux

Device information

Detailed Device Information
Device Found
 VendorID:  0x1038
 ProductID: 0x220c
 Path: /dev/hidraw6
 Serial:
 Manufacturer: SteelSeries
 Product: Arctis 7+
 Interface: 0
 Usage-Page: 0xffc0  Usage-ID: 0x0001

Device Found
 VendorID:  0x1038
 ProductID: 0x220c
 Path: /dev/hidraw7
 Serial:
 Manufacturer: SteelSeries
 Product: Arctis 7+
 Interface: 1
 Usage-Page: 0x000c  Usage-ID: 0x0001

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