activeTAPI-DyNav Setup and Tools
The activeTAPI-DyNav Components are the binary part and they must be installed on every machine which is going to use Windows-TAPI (CTI). The activeTAPI-Components are the bridge between Microsoft Dynamics NAV and Windows-TAPI.
Download and install:
Check Windows-TAPI connection
Once this is done, you should first check Windows-TAPI is setup correctly. To do this, run the
activeTAPI-Simple Dialer application from Start-Menu. And verify that ...
- you can see the expected telephony devices,
- you can use the Simple Dialer for outbound dialing,
- you can see inbound telephone numbers
Then, you can continue and install the NAV-Objects to connect telephony with NAV.
Note: Windows-TAPI itself is another bridge between your Windows Machine and the telephony hardware. To make Windows-TAPI work you must have a Windows-TAPI (CTI) driver installed for the telephony hardware. Please refer to your CTI hardware vendor for more information regarding that.
Address the issues with the NAV 64-Bit Client. Continue reading....