This document describes the technical support policy and the handling of requests.
Table Of Contents
- Choose any convenient way of contacting you
Write to Email | Create Issue on GitHub
- The title of the appeal must indicate the reason for the appeal
Solution Name | Summary of problem / idea
- In the text of the appeal clearly and in detail indicate all the information
Description of the problem / idea | How to reproduce the error
- Enter your contact details for feedback
Email Address | Social Networks Profile | Messengers
- If you’re ready to sponsor a solution to your problem, use priority support
After considering your request, you will be sent a notification with the result of the verification.
The following data will be listed in the response text:
Low | Medium | High | Critical
In which version do you plan to make changes
Estimated release date for the revised version