Bulk change of incident priority based on category (#1151)

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This script contains two parts, 1st part is client script and 2nd part is script include.. and this helps to  lock the file till the developer completes his development, so that we can avoid concurrency issues.
Ex: If a "Developer A" working on "Widget A", parallelly if "Developer B" working on "Widget B", then if Developer B moves the code to higher environment before developer A completes his development.. so it creates an issue.. to avoid these kind of concurrency issues.. we can use locking system for each record.. in the above script I shown example for widget records.

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* Create code.js

Calculate the time difference between incident creation and change implementation

* code.js

Set due date to incidents based on their priority and the assignment group's working hours

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* Bulk Change of Incident Priority Based on Category.js

* readme.md

Author: ynr-ram

Background Scripts/ Bulk Change of Incident Priority Based on Category/Bulk Change of Incident Priority Based on Category.js

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+var priorityMapping = {
+    'Network': 1, 
+    'Application': 2, 
+    'Hardware': 3 
+};
+
+var incidentGR = new GlideRecord('incident');
+incidentGR.addQuery('active', true);
+incidentGR.query();
+
+while (incidentGR.next()) {
+    var category = incidentGR.category.toString();
+    var newPriority = priorityMapping[category];
+
+    if (newPriority) {
+        incidentGR.priority = newPriority;
+        incidentGR.update();
+        gs.info('Updated Incident: ' + incidentGR.number + ' to Priority: ' + newPriority);
+    }
+}

Background Scripts/ Bulk Change of Incident Priority Based on Category/readme.md

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+The code helps to automates the bulk update of incident priorities based on predefined category mappings.