From f9bed92ce43e62f5bc9981750fe84a020163e0b5 Mon Sep 17 00:00:00 2001
From: Chetna Sharma <146471211+chetnadev@users.noreply.github.com>
Date: Wed, 8 Oct 2025 23:37:50 +0530
Subject: [PATCH 1/2] Create code.js

---
 .../code.js                                   | 26 +++++++++++++++++++
 1 file changed, 26 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/Automatically Throttle Incidents Raised by Same User Within Short Timeframe/code.js

diff --git a/Server-Side Components/Business Rules/Automatically Throttle Incidents Raised by Same User Within Short Timeframe/code.js b/Server-Side Components/Business Rules/Automatically Throttle Incidents Raised by Same User Within Short Timeframe/code.js
new file mode 100644
index 0000000000..41913d1981
--- /dev/null
+++ b/Server-Side Components/Business Rules/Automatically Throttle Incidents Raised by Same User Within Short Timeframe/code.js	
@@ -0,0 +1,26 @@
+(function executeRule(current, gsn, gs) {
+
+    var limit = 3;
+    var windowMins = 10;
+
+    var recentIncidents = new GlideRecord('incident');
+    recentIncidents.addQuery('caller_id', current.caller_id);
+    
+    var now = new GlideDateTime();
+    var cutoff = new GlideDateTime();
+    cutoff.addMinutes(-windowMins);
+    
+    recentIncidents.addQuery('sys_created_on', '>=', cutoff);
+    recentIncidents.query();
+
+    var count = 0;
+    while (recentIncidents.next()) {
+        count++;
+    }
+
+    if (count >= limit) {
+        gs.addErrorMessage("You have submitted too many incidents in a short time. Please wait before submitting more.");
+        current.setAbortAction(true);
+    }
+
+})(current, gsn, gs);

From 25443c8356efdb03e1fb00b09135d5657790316c Mon Sep 17 00:00:00 2001
From: Chetna Sharma <146471211+chetnadev@users.noreply.github.com>
Date: Wed, 8 Oct 2025 23:39:14 +0530
Subject: [PATCH 2/2] Create README.md

---
 .../README.md                                             | 8 ++++++++
 1 file changed, 8 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/Automatically Throttle Incidents Raised by Same User Within Short Timeframe/README.md

diff --git a/Server-Side Components/Business Rules/Automatically Throttle Incidents Raised by Same User Within Short Timeframe/README.md b/Server-Side Components/Business Rules/Automatically Throttle Incidents Raised by Same User Within Short Timeframe/README.md
new file mode 100644
index 0000000000..5f4567784c
--- /dev/null
+++ b/Server-Side Components/Business Rules/Automatically Throttle Incidents Raised by Same User Within Short Timeframe/README.md	
@@ -0,0 +1,8 @@
+This business rule prevents users from submitting too many incidents in a short time, acting as a rate-limiting mechanism to reduce spam or misuse of the incident form.
+
+What It Does:
+-Checks how many incidents the same caller has submitted in the last 10 minutes.
+-If the number of incidents is 3 or more, the rule:
+-Blocks the current incident from being submitted.
+-Displays an error message:
+"You have submitted too many incidents in a short time. Please wait before submitting more."